KiAndre (Andre) Allen
Network Infrastructure
Email: [Link]@[Link] | Phone: 984-332-0942
LinkedIn: [Link]/in/kiandre-d-allen
United States
Experience
Telos March 2024 - July 2024 March 4, 2024 |
Anchorage, Alaska
Network Administrator - Active Secret Clearance
● Local Area Network (LAN), Wide Area Network (WAN) Infrastructure
○ Upgrade, integrate, install, configure, test, maintain, dismantle and turn in data and video
communication networks—both hardware and software. Required communication
capability includes the understanding of the interconnectivity of wireless, fiber optics,
CAT5/6 coaxial and copper (twisted pair) broadband and baseband.
○ Follow applicable environmental energy efficiency blueprint guidelines when purchasing
new hardware or electronic equipment.
● Network Infrastructure Support – Provide network infrastructure support (technical control)
including, but not limited to:
○ Point-to-point installs and maintenance.
○ Long-haul CAT5E/6 circuit management and operations.
○ Loading circuit encryption equipment.
○ Infrastructure network equipment.
○ Installation, repair and management of network infrastructure.
● Net Integration
○ Operate, maintain and configure voice, data and video routers, hubs, switches, ITNs and
bridges to interface with commercial, DoD and coalition networks.
○ Utilize schematics of electrical systems to integrate network systems.
○ Control and configure internal routers/switches and network infrastructure devices.
Walmart June 2023 - Oct 2023 |
Raleigh NC
Cisco Network Infrastructure Administrator
● Configured and migrated an entire WAN network of Cisco Catalyst 3650/3850 series switches
and routers.
● Designed and installed network architecture using VMWare, reducing the downtime.
● Install, configure, operate, and maintain network equipment such as electronic wiring, switches,
routers, network monitoring devices, network management platforms.
● Identify and analyze slow internet connection, packet loss, high latency, DNS resolution issues,
connection drops, router or access point problems, and firewall/security software blocking using
VMWare.
● Build and implement Cisco network solutions, install, and maintain network equipment, and
troubleshoot/resolve network issues.
● Develop and maintain network baseline documentation in accordance with VMWare configuration
management standards.
● Ability to proactively monitor and communicate with internal/external operations to support
operational management of the Network Infrastructure.
● Configured and maintained Cisco routers and switches for various international Walmart buildings.
● Specializes in and terminating fiber optic & CAT5E/6 cables to expand telecommunications
networks into new areas or to replace existing lines.
Sub-Contractor Link Technologies June 2022 - October 2022 |
Raleigh NC
Network Technician
● Identified, analyzed, remediated, and reported both classified and unclassified security incidents.
● Participated in on-the-job training sessions focused on advanced networking principles. Worked
closely with senior network engineers to troubleshoot real-world issues, including diagnosing DNS
resolution problems, optimizing routing protocols, and addressing subnetting challenges.
● Resolved TCP/IP connectivity issues with advanced tactics to ensure proper application
connectivity on the server.
● Identified and troubleshoot multiple timeout errors related to TCP/IP connectivity problems.
● Investigated and diagnosed connectivity issues caused by database server and RDP failures.
● Regular Inspections: Checking for signs of wear, damage, or interference in the CAT5/6 cabling
infrastructure.
● Repair and Replacement: Fixing or replacing faulty CAT5/6 cables or connectors to maintain
network performance.
● Identifying Issues: Diagnosing problems such as connectivity issues, slow network speeds, or
intermittent connections.
● Solving Problems: Implementing solutions, which may involve re-terminating CAT5/5E/6 cables,
replacing damaged sections, or reconfiguring network setups.
● Network Mapping: Keeping detailed records of CAT5E/6 cable routes, connection points, and
network devices.
● Labeling: Clearly labeling CAT5/6 cables, ports, and network hardware to facilitate easier
maintenance and troubleshooting.
● Adhering to Standards: Following industry standards and local regulations for cabling, such as
TIA/EIA standards.
● Safety Protocols: Ensuring safe installation practices to prevent accidents and damage to the
infrastructure.
Naval Sea Systems Command (NAVSEA) September 2021 - January
2022 | Washington DC
PC Technician
● Performed Configuration Management by using OpManager, Fault Management, Systems
Administration, Database Configuration Control, and Documentation support services.
● Configured and tested Navy computer hardware, networking software, and operating system.
● Utilized Quick Assist to troubleshoot security vulnerabilities, cloud, wireless, and file sharing issues
on client PCs.
● Managed incidents and requests using ticket managing software ServiceNow.
● Reset user passwords and manage security groups through Windows Admin Center, Active
Directory, and Windows Remote Desktop.
● Cable Laying: Running CAT5/CAT6 cables through walls, ceilings, floors, and conduits to connect
various network devices.
● Terminating Cables: Attaching RJ45 connectors to the ends of the cables using appropriate tools
and techniques.
● Punching Down: Connecting cables to patch panels, keystone jacks, and other networking
hardware using punch-down tools.
● Cable Testing: Using cable testers to verify that each cable is correctly installed and functioning.
This includes checking for continuity, proper pinouts, and the absence of shorts or crosstalk.
● Certification: Ensuring that the cables meet industry standards and specifications, often using
advanced network analyzers to certify performance.
NRTC June 2021 - September
2021
Associate System Administrator | Raleigh NC
● Scheduled network upgrades and provided technical assistance to users.
● Developed a network of emergency response technicians and engaged in long-term projects.
● Created and presented reports related to network administration.
● Used tools like ManageEngine ADAudit Plus and Netwrix to track and audit changes in the Active
Directory, software settings, access permissions to ensure compliance and identify security gaps
for Duke Health laboratory..
● Tracked and managed specific device settings, OS configurations, and software installations using
baselines and versioning to ensure systems are aligned with approved change management
processes.
● Created and maintained configuration artifacts and standardizing elements of the configuration,
such as naming conventions and IP address schema, to facilitate troubleshooting and incident
investigations.
● Identified and resolved various network-related issues, such as power supply faults, host service
outages, configuration errors, and offline routers.
● Worked alongside configuration management to ensure that changes to hardware, software, and
firmware occur as desired and in a controlled manner to minimize risks to the organization.
● Collaborated with stakeholders to improve system upgrades for lab equipment.
● Installed and maintained network system hardware for VA medical labs.
United States Air Force February 2018- June 2021 |
Raleigh NC
Network Infrastructure
● Installed, supported and maintained servers or other medical laboratory computer systems.
● Notified administrators and NOC personnel about the detected fault through visual
representations, trouble ticketing, and alert notifications.
● Monitored network devices for faults and performance degradation.
● Utilized visual fault representation, dashboards, and notification profiles to ensure prompt and
accurate alerts.
● Troubleshoot and configure Cisco switch.
● Respond to service outages and interruptions to network operations.
Radio Frequency Transmission System Engineer
● Logged analytics, hunting and incident response
● Programming experience with HTML, Java Script, and Python
● IDS monitoring and analysis and differentiate between potential intrusion attempts and false alarms
● Installed lab equipment and built coax cables
● Reviewed line drawings to locate and splice buried fiber optic cables within lab environment.
● Manned multi-million dollar RF and Cyber equipment in military medical laboratory.
● Used layout drawings, schematics, and pictorial diagrams to solve lab maintenance problems
● Established requirements for maintenance equipment, support equipment, tools and spare parts
● Traced and diagnosed malfunctions with medical lab test equipment for on base hospital
● Operate Satellite Modems, Redundancy Switch, associated cables, and interconnects. Maintain and
troubleshoot using any Test Measurement and Diagnostic Equipment (TMDE) required over and
above the Built-In-Test (BIT) capability of the supported equipment.
Education
● B.A. in Engineering Technology DeVry University. (In-Progress)
● Heritage High School - Graduated 2015 - Architectural Drafter
● Keesler AFB AETC - Radio Frequency Transmission System Telecommunication Engineer
NexGenT - Military Training Program Oct 2023 - Current |
Remote, NC
Full Stack Associate Network Engineer (in progress)
● Academic progression
● Career development
● Industry certifications
● High demand real-time industry skill set
● Professional qualifications
● Military affiliation
● Execute lab test for network optimization.
●
Certifications
● CompTIA Certified Security+.
● Google Cloud Certified Professional Cloud Architect.
● 6HLGV6MK721EQ05E AWS Certified, DevOps Engineer Professional Certification.
● AZ-400 Microsoft Certified, DevOps Engineer Expert.
● 200-301 CCNA; Implementing and Administering Cisco Solutions Training.
● Radio Frequency Technician AETC Air Force