Insurance Basics: Mortality, Morbidity, Lapse Rate,
Claims, and Underwriting
1. Mortality
Mortality = probability of death in a population.
Used heavily in life insurance pricing.
Based on mortality tables created by actuaries.
Factors: Age, gender, smoking, occupation, lifestyle, medical history.
Higher mortality = higher life insurance premiums.
Applications: Term/whole life pricing, reserve calculations, mortality improvements impact
profitability.
2. Morbidity
Morbidity = probability of illness, disability, or disease.
Used in health insurance, disability, and critical illness policies.
Based on morbidity tables (similar to mortality).
Higher morbidity = higher health/disability premiums.
Applications: Pricing hospitalization, critical illness, income protection plans.
3. Lapse Rate
Lapse rate = % of policies discontinued (not renewed) before maturity.
Reasons: Affordability issues, better competitor offers, lack of awareness.
Different from surrender rate (where policyholder withdraws with some value).
High lapse = negative impact on insurer (loss of future premiums).
Used in persistency analysis and cash flow projections.
Low lapse = higher customer stickiness and long-term profitability.
4. Claims
Claim = policyholder (or beneficiary) request to insurer for payout.
Types:
Life insurance → death claims.
Health insurance → hospitalization, medical bills, critical illness.
General insurance → motor, fire, property losses.
Process:
Policyholder/beneficiary notifies insurer.
Documents verified.
Decision: claim settled or rejected.
Claim ratio = claims paid / premium earned → indicator of insurer health.
Fraud detection is critical in claims.
5. Underwriting Basics
Underwriting = process of evaluating risk before issuing a policy.
Steps:
Customer fills proposal form.
Risk evaluated based on age, health, occupation, lifestyle, income.
Medical tests/financial checks (if required).
Decision: Accept standard, accept with extra premium, or reject.
Types:
Medical underwriting → health reports, medical tests.
Financial underwriting → ensures coverage matches income/assets.
Automated underwriting → AI/rule-based fast approval.
Importance:
Prevents adverse selection.
Ensures policies are priced fairly.
Protects insurer profitability.