INPA Notes.
LU 3.
Test 2.
LO1: Differentiate between Payment Mechanism and Payment System
Payment mechanism
• Narrow concept: specific instrument or method by which payment is
effected.
• Examples: cash, cheque, credit transfer, debit order, electronic funds
transfer (EFT), card payment.
• Focus: means of discharging obligations.
Payment system
• Broader concept: overall legal, institutional, and operational framework
that enables transfer of funds between parties.
• Includes:
• South African Reserve Bank (SARB) as overseer
• National Payment System (NPS) Act 78 of 1998
• South African Multiple Option Settlement (SAMOS) system
• Rules by Payments Association of South Africa (PASA)
• Focus: infrastructure and regulatory framework that ensures efficiency and
safety of payments in SA.
LO2: Scope of Acts Applicable to Payment Systems in SA
1. National Payment System Act 78 of 1998 (NPS Act)
• Governs operation, management, and supervision of payment systems.
• Empowers SARB to regulate and oversee payment systems.
• Provides for designation of clearing and settlement systems.
2. South African Reserve Bank Act 90 of 1989
Establishes SARB.
• Functions: currency issuance, monetary policy, oversight of national
payment system.
3. Banks Act 94 of 1990
• Regulates banks as participants in payment systems.
• Authorises deposit-taking and payment intermediation.
4. Companies Act 71 of 2008
• Governs company law aspects of banks/payment providers.
5. Consumer Protection Act 68 of 2008 (CPA)
• Applies to consumer transactions; disclosure obligations in electronic
payments.
6. Financial Intelligence Centre Act 38 of 2001 (FICA)
• Anti-money laundering; Know-Your-Customer (KYC) duties in payment
system participation.
7. Electronic Communications and Transactions Act 25 of 2002 (ECTA)
• Legal recognition of electronic signatures, data messages, electronic
contracts.
LO3: Categories of Payment
1. Cash payment
• Immediate transfer of value; no intermediary risk.
2. Cheque payment
• Bill of exchange; governed by Bills of Exchange Act 34 of 1964.
• Involves drawer, drawee bank, payee.
3. Electronic Funds Transfer (EFT)
• Payment via electronic instructions; includes credit transfers and debit
orders.
4. Card payments (credit/debit cards)
• Involves issuing bank, acquiring bank, merchant, cardholder.
5. Real-Time Gross Settlement (RTGS)
• High-value interbank settlement via SAMOS system.
LO4: Liabilities and Risk per Category
Cash
• Risk: theft, counterfeit.
• Liability: bearer bears risk until valid delivery.
Cheque
• Risks: dishonour, forgery, alteration.
• Liability: Drawer liable if cheque dishonoured.
• Collecting bank liable if negligent in accepting defective cheque (ABSA
Bank v Fouche).
EFT / Debit Orders
• Risks: technical failure, fraud, erroneous instructions.
• Liability: Bank liable if it fails to execute mandate properly.
• Customer bears risk if fraud caused by compromised access.
Cards
• Risks: lost/stolen card, skimming, chargebacks.
• Liability:
• Pre-notification of loss: bank bears.
• Post-notification: customer absolved if timely notification.
RTGS / Interbank Transfers
• Risks: systemic risk, settlement failure.
• Liability: SARB rules; finality of settlement protects against reversal.
LO5: Unauthorised / Erroneous Payments and Right of Recovery
• Unauthorised payments:
• Occur when bank pays without mandate (e.g., forged cheque, hacked
EFT).
• General rule: bank strictly liable to re-credit customer (Nedbank v
Pestana).
• Erroneous payments:
• Mistaken transfer (wrong account).
• Action condictio indebiti: right to reclaim unjustified enrichment.
• Limits: if recipient bona fide and changed position, recovery may fail.
• ECTA: recognises electronic instructions, but banks must ensure
authenticity.
LO6: Advising on Application (Facts + Law + Cases)
Key Legal Principles for Advice
• Mandate principle: bank must act strictly within customer’s instructions.
• Finality principle: once settlement occurs in SAMOS, generally
irreversible.
• Condictio indebiti: basis for recovery of mistaken payments.
• Negligence test: whether bank/customer contributed to loss (see ABSA v
Fouche).
Case law to use
• ABSA Bank Ltd v Fouche 2003 (2) SA 176 (SCA): bank’s duty to honour
mandate strictly.
• Nedbank Ltd v Pestana 2009 (2) SA 189 (SCA): bank strictly liable for
unauthorised payment.
• Standard Bank v Oneanate Investments 1998 (1) SA 811 (SCA): clearing
system & bank liability.
Journal articles
• Analyses of SARB oversight and systemic risk.
• Commentary on digital payments & liability under ECTA.
LO7: Terminology relating to paper-based transfers
🔑 Core Concept: Paper-based transfers = payments effected through negotiable
instruments, primarily cheques, governed by the Bills of Exchange Act 34 of 1964.
Key Terms
• Bill of Exchange - A written, unconditional order by one person (drawer)
directing another (drawee, usually a bank) to pay a certain sum to a specified person
(payee) or bearer.
• Cheque - A special type of bill of exchange, drawn on a bank, payable on
demand (s 73 BofE Act).
• Drawer - Person who creates the cheque (usually the bank’s customer).
• Drawee - The bank on which the cheque is drawn.
• Payee - The person entitled to receive payment of the cheque.
• Bearer cheque - Payable to the holder (whoever possesses it). Negotiable
by mere delivery.
• Order cheque - Payable to a specified person or their order. Requires
endorsement to transfer.
• Endorsement - Signature by payee on back of cheque to transfer rights.
• Crossed cheque - Two parallel lines across face. Must be paid through a
bank account, not over the counter → adds security.
• Special crossing - Specifies a particular bank through which payment must
be collected.
• Collecting bank - Bank that receives cheque for collection on behalf of its
customer (the payee).
• Presentment - Act of delivering cheque to drawee bank for payment.
• Dishonour - Refusal of drawee bank to pay cheque (e.g., insufficient
funds).
• Cheque card system / Guarantee card - Historic arrangement where bank
guaranteed payment of a cheque within a limit.
• Stale cheque - Cheque not presented within 6 months (banks usually
refuse to pay).
LO8: Discontinuation of cheque usage in South Africa
Background
• Cheques long served as a dominant paper-based payment instrument in
SA.
• Gradual decline due to fraud risk, inefficiency, cost, and growth of
electronic payments.
Timeline
• 2012–2019: Cheque usage fell sharply; <0.1% of total payments.
• 2020: SARB, PASA and commercial banks announced phase-out of
cheques.
• 31 December 2020: Cheques officially discontinued in SA.
Reasons for Discontinuation
1. Fraud & security risks
• High incidence of forgery, alteration, and cheque kiting.
2. High processing cost
• Transport, clearing, and manual handling expensive vs electronic
systems.
3. Slow settlement
• Clearing cycle several days, unlike instant EFT/RTGS.
4. Technological alternatives
• EFTs, debit/credit cards, mobile payments, and real-time clearing systems
(RTC).
5. Decline in usage
• Minimal demand from public and businesses by late 2010s.
Legal/Regulatory Adjustments
• Bills of Exchange Act remains in force (covers bills/promissory notes), but
cheques no longer processed in banking system.
• SARB circulars and PASA rules confirmed the cessation of cheque
clearing.
LO9: Terminology relating to EFT
• Electronic Funds Transfer (EFT) - Transfer of funds initiated electronically
(via ATM, internet banking, debit order, credit transfer).
• Credit transfer - Payer (originator) instructs bank to transfer funds to
payee’s account (e.g., salary payments).
• Debit order - Payee initiates instruction to collect funds from payer’s
account (requires payer’s mandate).
• Stop payment instruction - Payer instructs bank to cancel/revoke debit
order mandate.
• Beneficiary / Payee - Person receiving funds.
• Originator / Payer - Person instructing their bank to pay funds.
• Originating bank - Bank receiving payer’s instruction.
• Beneficiary bank - Bank that credits payee’s account.
• Clearing - Process by which banks exchange payment instructions and
calculate net positions.
• Settlement - Final discharge of payment obligation between banks,
typically via SAMOS (RTGS system).
• SAMOS (South African Multiple Option Settlement system) - SARB’s
RTGS system used for final settlement of EFTs.
Automated Clearing Bureau (ACB) - Entity processing bulk electronic payment
instructions (e.g., BankServ Africa).
LO10: Legal effect of an EFT
• Mandate principle
Bank acts as agent of its customer; must execute instructions strictly within mandate
(ABSA Bank v Fouche 2003).
• Discharge of obligation
Debt is discharged only once the payee’s account is credited (not when payer gives
instruction).
• Interbank relationship
• Originating bank ↔ Beneficiary bank: obligations governed by clearing &
settlement agreements.
• Customer ↔ Bank relationship - Customer (payer) owes duty of correct
instruction; bank owes duty of proper execution.
• Legal finality - Once settlement is effected in SAMOS, payment is final and
irrevocable.
LO11: Risk/Liability in EFTs
1. Erroneous instruction by customer (payer error)
• Payer bears risk (wrong beneficiary details).
• Recovery only via unjustified enrichment (condictio indebiti).
2. Bank error (execution outside mandate)
• Bank strictly liable → must re-credit account (Nedbank v Pestana 2009).
3. System/technical failure
• Allocation depends on clearing/settlement agreements.
• SARB rules generally protect finality once settlement achieved.
4. Fraud / hacking
• If caused by compromised customer credentials → customer may bear
risk (if negligent).
• If bank failed security duty → bank liable.
LO12: Banks’ Standard Terms vs Legislation & Case Law
• Banks often include exemption clauses in terms and conditions (e.g.,
“bank not liable for unauthorised EFTs unless gross negligence proven”).
• ECTA (Electronic Communications & Transactions Act 25 of 2002) -
Electronic instructions recognised as legally [Link] banks must prove
authentication/security.
• Case law = ABSA v Fouche – bank must follow mandate strictly, cannot
rely on vague exemption clauses.
= Nedbank v Pestana – bank strictly liable if it executes without mandate (cannot
contract out of basic duty).
• Consumer Protection Act (CPA) - Clauses that are unfair, unreasonable,
or limit consumer rights may be void.
• Standard bank terms often conflict with mandate principle and CPA
fairness, and courts are reluctant to allow banks to shift all risk to customers.
LO13: Application to Facts
When faced with a problem question:
1. Identify transaction type (credit transfer, debit order, etc.).
2. Check mandate: Did bank act within instructions?
3. Allocate liability:
• Customer error → customer risk.
• Bank error → bank liability.
• Fraud/system error → depends on security + negligence.
4. Use case law:
• ABSA v Fouche (mandate).
• Nedbank v Pestana (unauthorised EFTs).
• Standard Bank v Oneanate (systemic clearing).
5. Cite legislation: NPS Act, ECTA, CPA, FICA (if AML issues).
LO14: Legislation Regulating EFTs
• National Payment System Act 78 of 1998 (NPSA) - Governs clearing &
settlement, SARB’s supervisory role.
• Electronic Communications and Transactions Act 25 of 2002 (ECTA) -
Legal recognition of electronic instructions; Authentication, non-repudiation, electronic
signatures.
• Banks Act 94 of 1990 - Authorises banks to provide payment services.
• Consumer Protection Act 68 of 2008 (CPA) - Applies to consumer EFTs:
unfair terms void, disclosure required.
• Financial Intelligence Centre Act 38 of 2001 (FICA) - AML compliance for
EFTs; Customer identification, reporting of suspicious/large transactions.
• South African Reserve Bank Act 90 of 1989 - SARB = ultimate overseer of
NPS, ensures systemic stability.
LO15: Compare different types of card payments (rights & duties)
1. Debit Card
• Nature: Linked directly to customer’s bank account; funds debited
immediately.
• Parties:
• Cardholder (customer)
• Issuing bank
• Merchant
• Acquiring bank (merchant’s bank)
• Rights & Duties:
a) Cardholder: Right to have bank execute authorised payments; duty to
safeguard PIN.
b) Issuing Bank: Must honour valid transactions within mandate; duty to
secure system.
c) Merchant: Must deliver goods/services; comply with card network rules.
d) Acquiring Bank: Processes merchant claims, forwards to issuing bank.
2. Credit Card
• Nature: Issuer grants cardholder revolving credit facility; cardholder
reimburses later.
• Rights & Duties:
a) Cardholder: Right to use credit line; duty to repay according to credit
agreement.
b) Issuing Bank: Advances payment to merchant; bears interim risk of
default; must comply with NCA (National Credit Act).
c) Merchant: Must accept valid card transactions; cannot surcharge unless
permitted.
d) Acquiring Bank: Same as debit card context.
3. Charge Card (less common, e.g. Diners Club, Amex)
• Nature: No revolving credit – balance must be settled in full monthly.
• Rights & Duties:
a) Cardholder: Obligation to repay entire balance monthly.
b) Issuer: Obligation to pay merchants upfront.
4. Prepaid Card
• Nature: Value preloaded; customer spends until funds exhausted.
• Rights & Duties:
a) Cardholder: Right to use prepaid value; no repayment obligation.
b) Issuer: Must honour up to loaded amount; duty of disclosure under CPA.
Risk & Liability (general principles across types)
• Lost/stolen card: Before notification → customer often liable (unless
bank’s negligence). After notification → bank bears risk.
• Unauthorised transaction: If bank failed to authenticate → bank liable.
• If cardholder negligent (e.g. shared PIN) → cardholder liable.
• Chargebacks: Consumer protection mechanism; cardholder can reverse
unauthorised/fraudulent charges.
LO16: Apply relevant legislation & case law to facts
Legislation
• NPS Act 78 of 1998 → regulates card transactions as part of payment
system.
• Banks Act 94 of 1990 → governs banks’ authority to issue cards.
• National Credit Act 34 of 2005 (NCA) → applies to credit cards (over-
indebtedness, reckless lending).
• CPA 68 of 2008 → ensures fair terms, disclosure of fees, prohibits unfair
contract terms in card agreements.
• ECTA 25 of 2002 → recognises electronic authorisation of card
transactions.
• FICA 38 of 2001 → KYC and AML compliance.
Case Law (use in problem questions)
• ABSA Bank Ltd v Fouche 2003 (2) SA 176 (SCA) → mandate principle
applies; bank must act exactly per customer’s instruction.
• Nedbank Ltd v Pestana 2009 (2) SA 189 (SCA) → bank strictly liable for
unauthorised payments.
• Standard Bank v Oneanate Investments 1998 (1) SA 811 (SCA) →
explains clearing/settlement duties.
• International comparative authority sometimes referenced: Lloyds Bank v
Brooks (UK) → cardholder liability for negligence.
LO17: Terminology relating to unauthorised/erroneous payments or transfers
• Unauthorised payment - Payment made without a valid mandate from the
customer.
• Examples: forged instruction, hacked EFT, stolen card transaction.
• Bank usually strictly liable (Nedbank v Pestana).
• Erroneous payment - Payment made by mistake (wrong beneficiary,
wrong amount).
• Remedy: condictio indebiti (unjustified enrichment action).
• Mandate principle - Bank must act within the limits of its customer’s
instructions (ABSA v Fouche).
• Condictio indebiti - Action for recovery of undue payment made in error.
• Defence: recipient bona fide changed position (no enrichment).
• Finality principle - Once EFT settled in SAMOS, payment generally cannot
be reversed; recovery via enrichment claim.
• Chargeback - Reversal mechanism in card payment schemes for
unauthorised/fraudulent transactions.
• Stop order / stop payment - Instruction to bank to prevent payment
(applies to debit orders, not EFTs once processed).
LO18: Lack of specific legislation on EFT problems
• Current position:
• No dedicated “EFT Act” in South Africa.
• Legal principles derived from:
• Common law: contract (mandate), enrichment, delict.
PS Act 78 of 1998: system-level rules (not customer disputes).
• ECTA 25 of 2002: recognition of electronic transactions, authentication,
signatures.
• CPA 68 of 2008: fairness in consumer contracts.
• Banks rely heavily on standard terms & conditions (often limiting liability).
• Problems with lack of legislation:
1. Uncertainty – different banks handle disputed EFTs inconsistently.
2. Consumer protection gap – customers often left bearing losses unless
they prove negligence on bank’s side.
3. Reliance on common law – enrichment actions slow and costly.
4. Comparative law – other jurisdictions (EU Payment Services Directive, UK
Payment Services Regulations) have specific EFT legislation with strict liability rules; SA
lags behind.
Exam point: Argue SA needs specific legislation to allocate EFT liability clearly and
uniformly.
LO19: Code of Banking Practice (COBP) guidelines for unauthorised transfers
• Nature: Non-binding industry code; issued by Banking Association SA.
• Role: Sets out ethical & operational commitments of banks to customers.
Relevant Guidelines:
1. Duty of security – banks must provide secure systems and advise
customers on safeguarding PINs/passwords.
2. Liability for unauthorised transactions:
• If customer not negligent (e.g., reports card lost promptly, didn’t disclose
PIN) → bank should bear loss.
• If customer negligent (e.g., shared credentials, delayed reporting) →
customer may bear loss.
3. Error correction – banks should investigate disputed EFTs and assist with
recovery where possible.
4. Disclosure – customers must be told about risks, fees, and dispute
processes.
Exam point: COBP not law, but courts may use it as persuasive authority in fairness
disputes (especially with CPA overlap).
LO20: Legislation regulating aspects of EFTs
1. National Payment System Act 78 of 1998
• Governs clearing & settlement of EFTs; empowers SARB to oversee
systemic safety.
• Establishes SAMOS as RTGS system.
2. Electronic Communications and Transactions Act 25 of 2002 (ECTA)
• Gives legal recognition to electronic instructions.
• Authentication, encryption, electronic signatures.
• Prevents repudiation of valid electronic mandates.
3. Consumer Protection Act 68 of 2008 (CPA)
• Protects consumers against unfair banking terms.
• Relevant to EFT contracts (transparency, plain language)
4. Banks Act 94 of 1990
• Governs banks as institutions providing EFT services.
5. Financial Intelligence Centre Act 38 of 2001 (FICA)
• AML obligations; monitoring/reporting of suspicious EFTs.
6. South African Reserve Bank Act 90 of 1989
• SARB as overseer of NPS; ensures systemic stability.