Module 12: Configuring

Windows XP Professional
for Mobile Computing
Contents

Overview 1
Lesson: Configuring Power Management
Options for Mobile Computing 2
Lesson: Making Files, Folders, and
Web Pages Available for Offline Use 10
Lab A: Configuring Offline Files 20
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 Module 12: Configuring Windows XP Professional for Mobile Computing 1

Overview

Introduction A growing number of employees regularly perform their work on mobile

computers that they use in various locations. Microsoft® Windows® XP
Professional addresses the unique requirements of these mobile users by
providing a consistent work experience for users, whether they are traveling or
working in the office.
Windows XP Professional is designed to make mobile computing more
productive for users by including features that make mobile computing easier.
Advanced power management capabilities extend the battery life of the mobile
computer. By making files, folders, and Web sites available offline, users can
work in the same files, folders, or Web sites, regardless of whether they are
connected to the Internet, and they can easily manage the synchronization of
those resources.
Module objectives After completing this module, you will be able to:
! Configure power management options for mobile computing.
! Make files, folders, and Web pages available offline.
! Manage file synchronization.

Note This module does not address connecting remote users to networks. For
information about configuring remote access, see Module 11, “Supporting
Remote Users,” in Course 2272, Implementing and Supporting Microsoft
Windows XP Professional. Also, see Windows XP Professional Help topics
about Connection Manager, Remote Desktop, and Remote Assistance.
2 Module 12: Configuring Windows XP Professional for Mobile Computing

Lesson: Configuring Power Management Options for

Mobile Computing

Introduction Mobile users have special needs for managing the power that is used by their
computers, especially when they are running the computer on batteries. You can
reduce the power consumption of your computer devices or of your entire
system by choosing a power-saving scheme or by adjusting the individual
settings in a power scheme. To gain access to power-option properties, such as
power schemes, click Start, click Control Panel, click Performance and
Maintenance, and then click Power Options.
Windows XP Professional supports a power management technology called
Advanced Configuration and Power Interface (ACPI). ACPI enables
Windows XP Professional to manage the power state of both portable and
desktop computers in response to input from the user, applications, or device
drivers. Windows XP Professional also includes support for portable computers
that use Advanced Power Management (APM). ACPI-compatible computers
automatically support APM.
Lesson objectives After completing this lesson, you will be able to:
! Configure hardware for mobile computing.
! Select a power scheme to reduce the consumption of power.
! Use power-saving options to reduce power for individual settings and for
entire systems.
 Module 12: Configuring Windows XP Professional for Mobile Computing 3

Introduction to Configuring Hardware for Mobile Computing

Introduction Windows XP Professional uses hardware recognition and Plug and Play
technologies to automatically detect and install most new and many older
hardware devices. As a result, mobile users who use their computers in a
variety of locations usually do not need to do anything to make their computers
work with different hardware in each location. For example, a mobile user may
use network printers and a docking station at the office, a local printer and
Ethernet card to connect to the corporate network from home, and a wireless
modem to connect while traveling. A docking station is a platform into which
you can install a portable computer to connect it to peripheral devices such as a
full-sized monitor and keyboard. In most cases, Windows XP Professional will
detect the hardware being used, and upon first use of the hardware, it will install
the necessary drivers.
Creating hardware Windows XP Professional can automatically detect hardware on newer mobile
profiles for mobile users computers. If Windows XP Professional is unable to automatically detect the
hardware for a setting in which the computer is used, you can create a hardware
profile for that setting.
Creating a hardware profile designates the devices that the operating system
loads when that profile is chosen. For example, you might want to create a
profile named Docked for using the computer in the docking station on the
network and create one or more profiles for using the computer undocked at
home or when traveling.

Note Whether Windows XP Professional detects hardware correctly depends

on the version of the basic input/output system (BIOS) that the computer is
running. Consult your computer documentation, manufacturer, or
manufacturer’s Web site to ensure that you have the latest BIOS.
4 Module 12: Configuring Windows XP Professional for Mobile Computing

Procedure To create a hardware profile for mobile users:

1. Click Start, click Control Panel, click Performance and Maintenance,
and then click System.
2. On the Hardware tab of the System Properties sheet, click Hardware
Profiles.
3. Under Available hardware profiles, click Docked (current).
This profile provides you a model for creating new hardware profiles.
4. Click Copy, type a new profile name, and then click OK.
5. Under When Windows starts, select either of the two startup options: Wait
until I select a hardware profile or Select the first profile listed if I don’t
select a profile in x (where x is the number of seconds the computer waits
before selecting the default profile).
6. Restart the computer, and then select the new hardware profile at startup.
7. Log on and open the System Properties sheet.
8. On the Hardware tab, click Device Manager, and then double-click a
device that you want to enable or disable for the new profile.
9. On the General tab, in the list for device usage, select one of the following,
and then click OK:
• Use this device (enable)
• Do not use this device in the current hardware profile (disable)
• Do not use this device in any hardware profile (disable)
When the user starts the computer, either the default hardware profile will
start or the user can manually select a different profile. The only device
drivers that load are those that are enabled for the selected hardware profile.
 Module 12: Configuring Windows XP Professional for Mobile Computing 5

Using docking stations Windows XP Professional has built-in support for docking stations. Users can
dock and undock the computer without restarting it. This procedure is called
warm docking. Warm docking is helpful when you are moving a portable
computer from one environment to another. For example, you can move a
portable computer from an office docking station to a conference room for a
presentation and then back again without restarting the computer.

Note If the docking station is connected to a switch box, the computer may
need to be shut down before it is redocked. A switch box is a device that
enables more than one computer to use the same mouse, keyboard, and monitor.
When a switch box is used, Windows XP Professional may not be able to
directly detect the peripheral devices that are connected to the switch box and
may therefore be unable to properly enable them during warm docking.

Users can eject their computers from docking stations by using the Undock PC
command on the Start menu. A message appears, indicating that it is safe to
undock the computer. If the docking station is motorized, the computer will
automatically undock. If not, the user must manually undock the computer.

Note Some computers also have an eject button on the docking station.
Pressing the eject button undocks the computer. For more information about the
eject procedure, see the manufacturer’s documentation.
6 Module 12: Configuring Windows XP Professional for Mobile Computing

Selecting a Power Scheme

Introduction To reduce the power consumption of a workstation or mobile computer, you

can choose a power scheme. A power scheme is a collection of settings that
manages the power usage of the computer. Power schemes provide users with
the ability to balance their computer’s battery life and performance in a way
that best meets their needs.
Procedure to select a To select a power scheme, perform the following steps:
power scheme
1. In Control Panel, click Performance and Maintenance, and then double-
click Power Options.
2. On the Power Schemes tab, under Power Schemes, select one of the power
schemes described in the following table.
Power schemes Description

Home/Office Desk Maintains constant power to the hard disk and system
when the computer is plugged in.
Portable/Laptop Turns off all settings after 5 to 30 minutes of inactivity.
Presentation Maintains constant power to the monitor when the
computer is plugged in or running on batteries. Maintains
constant power to the hard disk and system when the
computer is plugged in.
Always On Maintains constant power to the system when the
computer is plugged in or running on batteries.
 Module 12: Configuring Windows XP Professional for Mobile Computing 7

(continued)
Power schemes Description

Minimal Power Maintains constant power to the hard disk and system
Management when the computer is plugged in.
Max Battery Maintains constant power to the hard disk when the
computer is plugged in.

Preset time settings appear in the Turn off monitor and Turn off hard
disks lists of the Power Schemes tab. You can change these settings by
clicking the arrow next to the list and then clicking the time that you want.
8 Module 12: Configuring Windows XP Professional for Mobile Computing

Using Power-Saving Options

Introduction You can use power-schemes to reduce power consumption, which helps
conserve battery life on portable computers. If you plan to be away from your
computer for a short time, you can put your computer on standby, which puts
your entire operating system in a low-power state. If you plan to be away from
the computer for an extended time, you can put your computer in hibernation.
Hibernation saves your desktop to the hard drive, turns off your monitor and
hard disk, and then turns off your computer.

Note To use Power Options in Windows XP Professional, you must have a

computer that supports these features. Check the documentation that came with
your computer to determine whether your computer supports these options.

Configuring standby Standby, which is enabled in the computer’s BIOS, switches your entire
computer to a low-power state so that devices such as the monitor and hard disk
turn off at specified times, and your computer uses less power. When you log
on to the computer again, your desktop is restored to the state in which you left
it. If your mobile computer supports APM, then you can configure standby.

Important Because standby does not save your desktop state to disk, a power
failure while on standby can cause you to lose unsaved data.
 Module 12: Configuring Windows XP Professional for Mobile Computing 9

Procedure to configure To configure standby on a mobile computer, perform the following steps:
standby
1. Open the Power Options Properties sheet.
2. On the Advanced tab, under Power buttons, select one of the following
options that determines when standby takes effect:
• When I close the lid of my portable computer
• When I press the power button on my computer
• When I press the sleep button on my computer

Note The options that appear on the Advanced tab vary depending on the
computer. For information about the options for your computers, such as the
Sleep button, see the manufacturer’s documentation.

3. Click OK or Apply.

Enabling hibernation When you restart your computer for any reason, your desktop is restored to the
state in which you left it. Hibernation is a good choice if you are working in
several documents or programs and want to continue working in them later,
without needing to close and then reopen all of them. Because the Hibernation
option saves and restores the computer’s exact state, startup time is slightly
longer when the computer comes out of hibernation mode.

Important Hibernation requires an amount of free hard disk space on the boot
partition equivalent to the amount of RAM.

Procedure to enable To enable hibernation, perform the following steps:

hibernation
1. In the Power Options Properties sheet, click the Hibernate tab, select the
Enable hibernation check box, and then click Apply.
2. Click the Power Schemes tab, and then select a time in System hibernates.
The computer hibernates after it has been idle for the time period specified
in System hibernates.

To manually put a computer into hibernation:

1. Click Start, and then click Shut Down.
2. In the Shut Down Windows dialog box, click Hibernate.

You can use your Windows password to password-protect your computer

during standby and hibernation. To do this, in the Power Options Properties
sheet, click the Advanced tab, and then click Prompt for password when
computer resumes from standby.
10 Module 12: Configuring Windows XP Professional for Mobile Computing

Lesson: Making Files, Folders, and Web Pages Available

for Offline Use

Introduction Mobile users are frequently not connected to the network where file and folder
resources reside. Making files and folders available to these users when they are
not connected to the network enables them to ensure that they are working with
the most current versions of network files and that their offline work will be
synchronized when they reconnect to the network.
When a file is made available offline, the user works with a copy of the file
cached on the local hard drive. Caching occurs when a copy of an online file is
automatically saved on a hard drive. When the user reconnects to the network,
the user can have the local cached copy of the file synchronized with the
network version.
You can gain access to the Synchronize tool in two ways:
! Click Start, click All Programs, click Accessories, and then click
Synchronize.
– or –
! Click Start, click My Computer, click Tools, and then click Synchronize.

By using the Synchronize tool, a user can configure a synchronization schedule

and select options to perform synchronization when the computer is idle, when
logging off, or when logging on.
 Module 12: Configuring Windows XP Professional for Mobile Computing 11

Lesson objectives After completing this lesson, you will be able to:
! Describe offline files and folders.
! Configure offline files and folders to be available when users are not
connected to the network.
! Configure caching settings for offline use.
! Make Web pages available for offline use.
! Manage file synchronization.
12 Module 12: Configuring Windows XP Professional for Mobile Computing

Examining Offline Files and Folders

Introduction A file on a network can be configured for offline use, provided that the folder in
which it resides has offline files enabled. When users configure files for offline
use, they work with the network version while they are connected to the
network, and with a locally cached version when they are not connected to the
network.
When a file is configured When a user configures a file to be available offline, the following events occur
to be available offline when the user disconnects from the network:
! When the user logs off the network, Windows XP Professional synchronizes
the network files with a local cached copy of the file.
! While the computer is disconnected from the network, the user works with
the local cached copy of the file.
! When the user again logs on to the network, Windows XP Professional
synchronizes any offline file that has been modified by the user with the
network version of the file. If the file has been modified on both the network
and the user’s computer, Windows XP Professional prompts the user to
choose which version of the file to keep; or the user can rename one file and
keep both versions.

Important Using offline files is not a substitute for document version control.
If two users work with the same offline file at the same time and then
synchronize the file with the network version, one of the user’s work may
be lost.
 Module 12: Configuring Windows XP Professional for Mobile Computing 13

Configuring Files and Folders for Offline Use

Introduction You can make individual files in a shared network folder, or an entire shared
network folder, available for offline use. After offline files are enabled on the
server, you must configure the client computer to use offline files.
Configuring the client You must set up the computer to use offline files before you can make specific
computer for offline files files and folders available offline.
Procedure to configure To configure your computer to use offline files, perform these steps:
your computer to use
offline files 1. Click Start, click My Computer, click Tools, and then click Folder
Options.
2. On the Offline Files tab, note that Enable Offline Files is enabled by
default.
3. Select from the options listed in the following table.
Option Select when you want

Synchronize all offline files when Changes made to the locally cached
logging on (Enabling this option is a copy of the file synchronized with the
best practice.) network version upon logon.
Synchronize all offline files before To ensure that the latest network version
logging off (Enabling this option is a is cached on the local computer when
best practice.) you disconnect from the network.
Display a reminder every xx minutes To be reminded that you are working on
an offline file. Set the number of
minutes between reminders.
Create an Offline Files shortcut on To create a shortcut to offline files on
the desktop the desktop.
Encrypt offline files to secure data To keep offline files safe from intruders
(Enabling this option is a best practice.) who may gain unauthorized access to
your computer.
14 Module 12: Configuring Windows XP Professional for Mobile Computing

4. Set the Amount of disk space to use for temporary offline files, and then
click OK.

Making files available After configuring the client computer to use offline files, you must specify
offline which folders and files you want to use offline. To make files and folders
available offline, perform the following steps on the computer where the files or
folder resides:
1. In My Computer or My Network Places, select the shared network file or
folder that you want to make available offline.
2. On the File menu, click Make Available Offline.
The first time that you make a shared network file or folder available
offline, you will be prompted to complete the Offline Files Wizard. In the
wizard, you can choose to automatically synchronize offline files when you
log on and off of the computer and to create a shortcut to the Offline Files
folder on the desktop.

Note Make Available Offline appears on the File menu only if the computer
was previously set up to use offline files.

Configuring how offline When the client computer is disconnected from the network, the user can then
files respond to network work with the offline versions of network files. Windows XP Professional can
disconnection be configured with a default warning to notify users when they begin to work
offline or to prevent files on a specific server from being used offline. The
notification is configured for each remote computer that hosts the files that the
user works with offline.
Procedure to configure To configure how offline files respond to network disconnection, perform these
how offline files respond steps on the computer where the folder resides:
to network
disconnection 1. Click Start, click My Computer, click Tools, and then click Folder
Options.
2. On the Offline Files tab, click Advanced.
3. Under When a network connection is lost, configure the computer’s
default behavior by selecting one of the following:
• Notify me and begin working offline. Select this if you want to receive
notification of the lost connection and continue working with offline
files.
• Never allow my computer to go offline. Select this if you want to make
offline files and folders unavailable if you lose connectivity.
4. To make an exception to the default behavior that you established in Step 3,
under Exception list, click Add, name the network computer for which you
want to make the exception, select a disconnection option for that computer,
and then click OK twice.
 Module 12: Configuring Windows XP Professional for Mobile Computing 15

Configuring Caching Settings for Offline Files

Introduction By default, any folder that you share on a computer running Windows XP
Professional is enabled for offline file use. However, you must designate the
folder as a shared folder before you can specify what method of caching will be
enabled. You can also elect to turn off caching on a shared folder.
Procedure to set To set caching options for a shared folder, perform the following steps on the
caching options computer where the shared folder resides:
1. In Windows Explorer, right-click the folder for which you want to set
caching options, and click Sharing and Security. On the Sharing tab,
select Share this folder, and then click Caching.
2. If you do not want the contents of this folder cached, clear the Allow
caching of files in this shared folder check box. (For example, clear this
check box to disable offline file use for a public folder that many users
share.)
– or –
If you want to enable offline files, leave the check box selected, choose one
of the options described in the following table, and then click OK.

Option Description

Automatic caching of Recommended for folders containing user documents.

documents Opened files are automatically downloaded and made
available for offline work. Older copies of files are
automatically deleted to make way for newer and more
recently accessed files. To ensure proper file sharing, the
server version of the file is always open.
16 Module 12: Configuring Windows XP Professional for Mobile Computing

(continued)
Option Description

Automatic caching of Recommended for folders with read-only data or run-

programs and from-the-network applications.
documents File sharing is not ensured. Opened files are automatically
downloaded and made available for offline work. Older
copies of files are automatically deleted to make way for
newer and more recently accessed files.
Manual caching of Recommended for folders containing user documents.
documents Users must manually specify any files that they want
available for offline work. To ensure proper file sharing,
the server version of the file is always open.
 Module 12: Configuring Windows XP Professional for Mobile Computing 17

Making Web Pages Available for Offline Use

Introduction In many organizations, Web pages contain information that is vital to the job
performance of the organizations’ employees. When employees are working
offline, they cannot access this vital information unless those Web pages are
configured for offline use.
By using Microsoft Internet Explorer, you can make Web pages, entire Web
sites, and related links available for offline viewing. A wizard prompts you to
specify how much content to make available offline. You can also set up a
schedule to synchronize content automatically.
Procedure to make Web To make Web pages available for offline use:
pages available offline
1. Open Internet Explorer.
2. Access the Web page or Web site that you want to make available offline.
3. On the Favorites menu, click Add to Favorites.
4. Select the Make available offline check box.
5. To specify a schedule for updating that page and how much content to
download, click Customize.
6. Follow the instructions in the wizard.
18 Module 12: Configuring Windows XP Professional for Mobile Computing

Managing File Synchronization

Introduction When you configure your computer to use offline files, you can specify whether
files are synchronized at logon, at logoff, or both. You can further manage your
synchronization by choosing which connections to use and when to
synchronize. To manage synchronization of your offline files, use the
Synchronize tool on the Accessories menu. You can also synchronize offline
Web pages.
What synchronization Synchronization quickly scans the local and network versions of files, and if it
does detects changes, it automatically updates the resources, which speeds up the
synchronization process.
Choose when offline To better manage files on the computer and on the network, you can choose
files are synchronized when offline files are synchronized. For example, a user can save time by
specifying that large database files be synchronized only when the computer is
using a high-speed connection, or by specifying that all personal documents
stored in a specific file be synchronized every time the local computer is
connected to the corporate local area network (LAN).
 Module 12: Configuring Windows XP Professional for Mobile Computing 19

Procedure to configure To open the Synchronize tool and configure synchronization settings, perform
synchronization settings the following steps:
1. Click Start, point to All Programs, point to Accessories, and then click
Synchronize.
2. In the Items to Synchronize dialog box, select the check boxes for the
offline items that you want to synchronize.
3. Click Setup to display the Synchronization Settings dialog box, click the
Logon/Logoff tab, and then select either a LAN or a dial-up connection.
4. To accomplish the tasks in the following table, perform the actions
described.
To . . . Perform this action

Select files to synchronize for On the On/Idle tab, click the network
a particular connection connection that you want to use in the When I
am using this network connection list, and
then select the check boxes beside the offline
items that you want to synchronize in the
Synchronize the following checked items list.
Synchronize when logging on On the Logon/Logoff tab, click When I log on
to my computer.
Synchronize when logging off On the Logon/Logoff tab, click When I log off
my computer.
Prompt user before On the Logon/Logoff tab, select the Ask me
automatically synchronizing before synchronizing the items check box.
offline items
Schedule synchronization On the Scheduled tab, click Add to start the
when the system is idle or for Scheduled Synchronization Wizard. The wizard
specific times assists you in creating a synchronization
schedule.

5. After selecting appropriate options, click OK.

20 Module 12: Configuring Windows XP Professional for Mobile Computing

Lab A: Configuring Offline Files

Objectives After completing this lab, you will be able to:

! Create offline files.
! Configure a shared folder for offline support.
! Synchronize offline files.

Prerequisites Before working on this lab, you must have:

! A computer running Microsoft Windows XP Professional with
Service Pack 2.
! Virtual PC 2004 installed.

Estimated time to
complete this lab:
30 minutes
 Module 12: Configuring Windows XP Professional for Mobile Computing 21

Exercise
Configuring a Client Computer for Offline Files

Scenario
The Marketing Department has just received new mobile computers running Windows XP. They
would like to implement Offline Files so they can work on documents while traveling and
commuting and then synchronize those files automatically when they return to the office. You
agreed to demonstrate configuring and implementing Offline Files.

Goal
In this exercise, you will:
! Create an offline file manually.
! Create a shared folder and configure caching options on the shared folder.
! Disconnect from the network and then modify both the manual offline document and the
automatic offline document.
! Verify synchronization by viewing the modifications in offline documents.

Perform this exercise from the London and Vancouver virtual machines. London must be running
before you start Vancouver.

Tasks Detailed Steps

1. From the London virtual a. From London, log on as Administrator, with a password of
machine, log on as P@ssw0rd.
Administrator, and disable b. Click Start, right-click My Computer, and then click Properties.
Remote Desktop.
c. From System Properties, click Remote, verify that Allow user to
connect remotely to this computer is not selected, and then click OK.

2. Create a shared folder. a. From London, click Start, right-click My Computer, and then click
Manage.
b. Expand Shared Folders, right-click Shares, and then click New
Share.
c. On the Welcome to the Create a Shared Folder Wizard page, click
Next.
d. On the Folder Path page, in the Folder path box, type C:\Offline and
then click Next.
e. On the Name, Description, and Settings page, click Change.
f. On the Offline Settings page, click All files and programs that users
open from the share will be automatically available offline, verify
that Optimized for performance is selected, and then click OK.
g. On the Name, Description, and Settings dialog box, click Next.
h. On the Permissions page, select Administrators have full access;
other users have read and write access, and then click Finish.
22 Module 12: Configuring Windows XP Professional for Mobile Computing

(continued)

Tasks Detailed Steps

2. (continued) i. On the Sharing was successful page, click Close.

j. Close Computer Management.

3. From London, enable a. From London, click Start, right-click My Computer, and then click
Offline Files. Explore.
b. In Windows Explorer, from the Tools menu, click Folder Options.
c. From Folder Options, click Offline Files, click Enable Offline Files,
click Synchronize all offline files when logging on, verify that both
Synchronize all offline files before logging off and Display a
reminder every are selected.
d. Change the minutes setting to 30 minutes, and then click OK.
e. Close Windows Explorer.
f. Switch to Vancouver.

4. From the Vancouver virtual a. From Vancouver, log on to the domain as LoriOvi, with a password of
machine, log on to the P@ssw0rd.
domain as LoriOvi. b. Click Start, right-click My Computer, and then click Map Network
Connect to Drive.
\\London\Offline.
c. In the Folder text box, type \\London\Offline and then click Finish.
d. Select Offline Document 1, Offline Document 2. Right-click one of
the selected documents, and then click Make Available Offline.
e. On the Welcome to the Offline Files Wizard page, click Next.
f. On the first page of the Offline Files Wizard, click Automatically
synchronize the Offline Files when I log on and log off my
computer, and then click Next.
g. On the second page of the Offline Files Wizard, click Finish.
Notice that the icons for the offline documents have changed,
indicating that these are offline files.
h. Open Offline Document 1.
i. Switch to London.

5. From London, disable the a. From London, click Start, point to Connect To, and then click Show
network connection. All Connections.
b. In Network Connections, right-click Local Area Connection, and
then click Disable.
c. Minimize Network Connections.
d. Return to Vancouver.
 Module 12: Configuring Windows XP Professional for Mobile Computing 23

(continued)

Tasks Detailed Steps

6. From Vancouver, make After approximately 20 seconds, an Offline Files balloon appears
changes to the Microsoft in the notification area, indicating that you are working on the file
Word document, Offline offline.
Document1 and Offline a. Make a change to the Microsoft Word document Offline Document 1,
Document2. and then save and close the document.
b. When the Offline Files notification appears, close it.
c. Open Offline Document 2, make changes to the document, then save
and close the document.
d. Return to London.

7. From London, modify a. On London, start My Computer.

Offline Document 1, and b. Double-click Local Disk (C:), and then double-click the Offline
enable the network adapter. folder.
c. Open Offline Document 1.
d. Make changes to the document, save the changes, and then close the
document.
e. Restore Network Connections, right-click Local Area Connection,
and then click Enable.
f. Return to Vancouver.
g. Wait approximately 20 to 30 seconds before proceeding to the next
step.

8. From Vancouver, a. From Vancouver. In Windows Explorer, right-click Offline

synchronize the two offline Document 1, and then click Synchronize.
files: Offline Document 1 b. In the Resolve File Conflicts dialog box, verify that Keep both
and Offline Document 2. versions is selected, and then click OK.
Offline Document 1 was modified on both London and
Vancouver; that is the reason for the file conflict.
c. In Windows Explorer, right-click Offline Document 2, and then click
Synchronize. In the Close Open Files message box, click OK.
d. In Windows Explorer, display both versions of Offline Document 1.
e. Close Windows Explorer.
f. Log off as LoriOvi.
g. Turn off Vancouver, and delete changes.