USB 3.

0 to Dual HDMI Adapter -4K 30Hz/1080p 60Hz

Full-Product Manual
107B-USB-HDMI
107B-USB-HDMI-2

Actual products may vary from photos

107B-USB-HDMI-2 shown

For the latest information and specifications visit

[Link]/support

Manual Revision: 05/12/2025

Table of Contents
Requirements..........................................................................................2
Package Contents...................................................................................2
Product Diagram.....................................................................................3
Windows Installation..............................................................................4
Hardware Installation............................................................................................................................... 5
Software Installation................................................................................................................................. 6

macOS Installation..................................................................................11
Software Installation for macOS 10.15 and Up............................................................................... 11
Software Installation for macOS 10.10 to 10.14.............................................................................. 17
Hardware Installation............................................................................................................................... 20

Windows Operation................................................................................22
Display Configuration............................................................................................................................... 22
Audio Configuration................................................................................................................................. 43

Windows Troubleshooting.....................................................................45
macOS Operation....................................................................................51
Display Configuration............................................................................................................................... 51
InstantView Application Operation..................................................................................................... 68
Audio Configuration................................................................................................................................. 83

macOS Troubleshooting........................................................................85
Compliance Statements.........................................................................91
Safety Statements...................................................................................92
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Requirements
• USB Enabled Host Computer
• a USB 5Gbps (or faster) is recommended

• Up to 2x HDMI Display Devices

Package Contents
• USB-A/USB-C to Dual HDMI Adapter x1
• Quick-Start Guide x1

For the latest drivers/software, technical specifications, and

declarations of conformance, please visit:
[Link]/107B-USB-HDMI
[Link]/107B-USB-HDMI-2
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Product Diagram

3 2 1 4

Component Function
Built-In USB Host Cable • Connect to a USB Port on a Host
1 (USB-A) Computer
• USB 5Gbps
• Connect to an HDMI Display
2 Video Output Port
(HDMI) • 4K (3840×2160) 30Hz Resolution
• Connect to an HDMI Display
3 Video Output Port
(HDMI) • 1080p (1920x1200) 60Hz Resolution

Tethered USB-A to USB-C • Connect to the Built-In USB-C Host Cable

4 Adapter
and to a USB-C Port on a Host Computer
• USB 5Gbps
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Windows Installation

IMPORTANT PRE-INSTALLATION STEPS FOR AUTO

DRIVER OR MANUAL SETUP
• Driver installation for the USB Display Adapter may be
automatic on Host Computers running Windows 10 and up.
Before connecting the USB Display Adapter to the Host
Computer, please take the following steps to optimize the
Host Computer for automatic driver installation:
• Make sure any outstanding Windows updates are installed
to ensure the Host Computer is running the most up-to-
date version of Windows.
• Ensure that the Host Computer has an active Internet
connection.
• Verify that the active user account has administrator
privileges.
• This Manual provides two methods for driver installation:
Automatic Driver Installation and Manual Driver Installation.
If the Automatic Driver Installation fails please disconnect the
USB Display Adapter from the Host Computer, and follow
the steps for Manual Driver Installation.

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Hardware Installation
1. (Optional) Connect the Tethered USB-A to USB-C Adapter
to the Built-In USB-A Host Cable.
2. Connect the Display Device(s) to the Video Output Ports
on the USB Display Adapter, using the required cables (sold
separately).

3. Connect the Built-In USB Cable on the USB Display

Adapter to an available USB Port on the Host Computer.

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Software Installation
Automatic Driver Installation
1. Once the USB Display Adapter has been connected to the
Host Computer, Windows will attempt to download and
install the drivers automatically.

2. Installation may take several seconds to complete. During

the installation process the connected Display Device(s)
might flicker, this is normal. Once the installation has
completed, the Windows desktop will appear on the
connected Display Device(s).

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 Manual Driver Installation
If after 3 minutes the Windows desktop does not appear on the
connected Display Device(s), it’s likely that Windows has failed
to automatically install the Driver, and it will be necessary to
follow the below steps for Manual Driver Installation:
1. Disconnect the USB Display Adapter from the
Host Computer.

2. Navigate to [Link]/107B-USB-HDMI or
[Link]/107B-USB-HDMI-2 and click the Drivers/
Downloads tab on the Product Page.

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 3. Under Driver(s), download the
smi_usbdisplay_windows_driver.zip driver package.

4. Right-click the zip folder that was downloaded and select

Extract All, then follow the on-screen instructions.

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 5. Open the Windows folder from the list of extracted files,
then right-click the SMIUSBDisplaySW(.exe) file and select
Run as Administrator.

Note: If the Run as Administrator option is not available,

it’s likely that the installation file is attempting to be ran
from within the zipped file. Please extract the files using
the instructions in Step 5.
6. Follow the on-screen prompts to install the device drivers
and restart the computer when prompted.

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 7. Once Windows has restarted, connect the Built-In USB Host
Port on the USB Display Adapter to an available USB Port
on the Host Computer.

8. Installation may take several seconds to complete. During

the installation process the connected Display Device(s)
might flicker, this is normal. Once the installation has
completed, the Windows desktop will appear on the
connected Display Device(s).

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macOS Installation
Software Installation for macOS 10.15 and Up
(InstantView Display Application Installation)
1. Navigate to [Link]/107B-USB-HDMI or
[Link]/107B-USB-HDMI-2 and click the
Drivers/Downloads tab on the Product Page.

2. Under Driver(s), download the

[Link] software
package.

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 3. Double-click the zip folder that you downloaded, macOS will
unzip the folder using Archive Utility.

4. In the list of extracted folders, select the folder that

corresponds to your version of macOS.

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 5. Double-click the macOS_InstantView_V...(.dmg)
installation package.

6. Drag the macOS InstantView icon to the Application

folder.

7. Click on the Finder menu in the top-left corner of the screen

and select Applications, then launch macOS InstantView.

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 8. You may receive an alert asking if you’re sure you want to
open the application. If this alert appears click Open.

9. You may receive an alert asking if you’d like to grant access

to this application Security & Privacy preferences. If this alert
appears click Open System Preferences.

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 10. In the Screen Recording window, click the slider to allow
macOS InstantView.

9. Enter the Username and password for your Mac and click
Modify Settings.

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 8. You will receive an alert stating that InstantView may not be
able to record the contents of your screen until it is quit, click
Quit & Reopen to complete the installation.

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Software Installation for macOS 10.10 to 10.14
(Legacy Display Driver Installation)
1. Navigate to [Link]/107B-USB-HDMI or
[Link]/107B-USB-HDMI-2 and click the
Drivers/Downloads tab on the Product Page.

2. Under Driver(s), download the

[Link] software
package.

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 3. Double-click the zip folder that you downloaded, macOS will
unzip the folder using Archive Utility.

4. In the list of extracted folders, select the folder that

corresponds to your version of macOS.

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 5. Double-click the SMI USB Display Software-for-macOS-v..
(.dmg) installation package.

6. Follow the on-screen prompts to install the device drivers

and restart the computer when prompted.

7. Once macOS has restarted, the software installation is

completed.

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Hardware Installation
1. (Optional) Connect the tethered USB-A to USB-C Adapter
to the Built-In USB-A Host Cable.
2. Connect the Display Device(s) to the Video Output Ports
on the USB Display Adapter, using the required cables (sold
separately).

3. Connect the Built-In USB Cable on the USB Display

Adapter to an available USB Port on the Host Computer.

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 4. Installation may take several seconds to complete.
During the installation process the connected Display
Device(s) might flicker, this is normal. Once the installation
has completed, the macOS desktop will appear on the
connected Display Device(s).

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21
Windows Operation
Once the USB Display Adapter has been installed on the
Host Computer, the Display Device(s) and audio controller
will operate within Windows the same as a Display Device
connected directly to the Host Computer’s Graphics Controller.
This section of the manual outlines the full array of Windows
configuration options associated to the USB Display Adapter.
Display Configuration
Identifying Display Devices Within Windows Display
Settings
Windows assigns Display Numbers to each connected Display
Device, so that users can identify and differentiate each monitor.
This is useful to understand the order and arrangement of each
connected monitor, especially when multiple Display Devices
are connected to the Host Computer.
The numbers assigned to the monitors indicate their position
in the monitor arrangement. The primary monitor is typically
assigned the number “1,” and additional monitors are assigned
subsequent numbers like “2,” “3,” and so on. These numbers help
Windows identify which monitor users are referring to when
making changes or adjustments in display settings.

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 To identify which number is assigned to each connected
Display Device within Windows:
1. Right-Click anywhere on the Windows Desktop and select
Display Settings.

2. This will open the Windows Settings app to the Display

tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.

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 3. To identify a specific monitor, click on the Identify button
located just below the monitor arrangement diagram.

4. Windows will display a large number on each monitor briefly.

Watch for the numbers to appear on the screens. Each
number that appears will correspond to a specific monitor.

2 1
The number that is associated to each connected Display
Device are now identified within Windows.

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 Configuring Display Devices for an Extended Windows
Desktop
Extending the Windows Desktop provides users with the ability
to expand their workspace across multiple monitors. The mouse
cursor can edge-scroll between each monitor and use them as
an extension of the primary monitor.
With extended desktops, users have more screen real estate
to work with and can have different applications, documents,
or windows open on each monitor. This makes it easier to
multi-task, compare information, or work on multiple projects
simultaneously.
To configure a Display Device as an extended Windows
Desktop:
1. Right-Click anywhere on the Windows Desktop and select
Display Settings.

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 2. This will open the Windows Settings app to the Display
tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.
3. Click the Display Number that corresponds to the monitor
that will be configured for Extended Windows Desktop. The
selected monitor will become highlighted.

Note: It’s possible that two numbers may appear within

the same monitor block. This indicates that the monitors
are currently configured for a mirror configuration. If the
desired Display Number appears within the same monitor
block as another number, simply select that monitor block
which contains the desired Display Number.

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 4. Select the drop-down menu within the section below Select
a display to change the settings for it and select Extend
these displays.

Note: In Windows 10, open Settings, and scroll down to

Multiple Displays.

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 5. The settings will apply and a notification will appear on
the screen, with a timer requesting that the new settings
be confirmed. To confirm the settings, click Keep changes
before the timer expires.

The Display Device has now been configured as an extended

Windows Desktop.

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 Arranging Display Devices in an Extended Windows
Desktop
When Display Devices are configured for an Extended Windows
Desktop, the mouse cursor can edge-scroll between each
monitor, by moving the mouse off one screen and onto
another.
In order for the cursor edge-scrolling function to be intuitive
it’s important that the Display Device arrangement in windows
matches the physical arrangement of each monitor on the
workstation.
To arrange Display Devices in Extended Windows Desktop:
1. Right-Click anywhere on the Windows Desktop and select
Display Settings.

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 2. This will open the Windows Settings app to the Display
tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.

3. Observe the physical location of the monitors as they’re

setup on the workstation.

2 1
Note: You can click the Identify button to see which
number corresponds to each physical display. See
Identifying Display Devices Within Windows Display
Settings (p.22) for more information.
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 4. Click and drag the Numbered Displays (within the Display
tab of Windows Settings) so that the diagram matches the
physical location of the monitors as they’re setup on the
workstation.

2 1

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 5. Once the arrangement has changed, Apply and Cancel
buttons will appear. Click the Apply button to implement
the changes.

6. The settings will apply and a notification will appear on

the screen, with a timer requesting that the new settings
be confirmed. To confirm the settings click Keep changes
before the timer expires.

The Display Devices have now been arranged in Windows.

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 Rotate Display Devices in Windows
Rotating a Display Device in Windows enables users to change
the screen orientation between horizontal (Landscape /
Landscape (flipped)) and vertical (Portrait / Portrait (flipped))
to better suit a specific application. A horizontal orientation
is ideal for most standard applications. However, rotating
the display to a vertical orientation may be useful for tasks
like reading lengthy documents or viewing images where a
vertical orientation might be more suitable than the standard
horizontal layout. Some specialized applications, such as
graphic design or coding, might benefit from a vertical
orientation to provide a larger workspace for certain tools or
code lines.
To Rotate Display Devices in Windows:
1. Right-Click anywhere on the Windows Desktop and select
Display Settings.

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 2. This will open the Windows Settings app to the Display
tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.

3. Click the Display Number that corresponds to the monitor

that will be rotated. The selected monitor will become
highlighted.

Note: Click the Identify button to see which number

corresponds to each physical display. See Identifying
Display Devices Within Windows Display Settings (p.22) for
more information.
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 4. Scroll down to the Scale & layout section, and select the
Display Orientation drop-down menu.

5. Select the desired orientation. The settings will apply

and a notification will appear on the screen, with a timer
requesting that the new settings be confirmed. To confirm
the settings click Keep changes before the timer expires.

The Display Device has now been rotated in Windows.

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 Duplicating Displays in Windows
Mirroring the Windows Desktop provides users with the ability
to duplicate their screen onto another monitor or display.
With a Mirror Configuration, users can easily duplicate the
content on screen to multiple displays for presentations or
demonstrations. It allows the presenter to display their screen
on a larger monitor or projector, ensuring that the audience can
see exactly what is being shown on the presenter’s screen.
To configure a Display Device for a Mirror Configuration:
1. Right-click anywhere on the Windows Desktop and select
Display Settings.
2. This will open the Windows Settings app to the Display
tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.

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36
 3. Click the Display Number that corresponds to the monitor
that will be configured for a Mirror Configuration. The
selected monitor will become highlighted.

Note: It’s possible that two numbers may appear within

the same monitor block. This indicates that the monitors
are currently already configured for a mirror configuration.
However, it may not be in the desired mirror configuration.
If the desired Display Number appears within the same
monitor block as another number that’s not the desired
configuration, the monitors will need to be separated into
an Extended Configuration. To separate the monitors into
an Extended Configuration, follow the steps outlined in
the Configuring Display Devices for an Extended Windows
Desktop (p.25) section of this manual.

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 4. Select the drop-down menu within the section below Select
a display to change the settings for it and select Duplicate
these displays.

Note: On Windows 10 and earlier versions, it will be necessary

to scroll to a lower location within the Display tab of the
Windows Settings app ,to a section called Multiple Displays
to access the drop down menu. However, the remaining steps
are the same.

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 5. The settings will apply and a notification will appear on
the screen, with a timer requesting that the new settings
be confirmed. To confirm the settings, click Keep changes
before the timer expires.

The Display Device has now been configured for a Mirror

Configuration.

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 Configuring Resolution for Display Devices in Windows
The output resolution for the Display Devices connected via the
USB Video Adapter can be adjusted within Windows.
To configure resolution for Display Devices in Windows:
1. Right-click anywhere on the Windows Desktop and select
Display Settings.
2. This will open the Windows Settings app to the Display
tab. Below Select a display to change the settings for it,
you will see a diagram representing the current monitor
arrangement and the Display Number assigned to each
monitor.

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40
 3. Click the Display Number that corresponds to the monitor
that will be configured for a Mirror Configuration. The
selected monitor will become highlighted.

Note: You can click the Identify button to see which

number corresponds to each physical display. See
Identifying Display Devices Within Windows Display
Settings (p.22) for more information.

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 4. Scroll down the screen to the Scale & Layout section and
click the drop down menu titled Display Resolution, and
select the desired resolution.
Note: Only resolutions supported by the Display Device, or USB
Display Adapter will be available.

5. The settings will apply and a notification will appear on

the screen, with a timer requesting that the new settings
be confirmed. To confirm the settings click Keep changes
before the timer expires.

The Display Device has now been configured to the desired

resolution.

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Audio Configuration
The HDMI output port on this product features an audio
controller to output audio via the HDMI output.
Selecting a Playback Device in Windows
Once the USB Display Adapter has been installed on a Host
Computer, Windows will recognize it’s audio controller as a
playback device, which will give the Host Computer the ability
to output audio via the HDMI output on the USB Display
Adapter. The audio controller on the USB Display Adapter is
separate and distinct from other audio controllers installed
on the computer (such as the Host Computer’s onboard audio
controller), and Windows can only designate one controller at a
time as it’s active playback device.

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 To Select an Audio Controller as a playback device in
Windows:
1. Right-click on the Volume icon in the quick settings panel
and select Open Volume Mixer.

2. This will open the Windows Settings app to the Sound

and Volume mixer tabs. Click the drop menu titled Output
Device, and select the desired audio output device.
The selected Audio Controller is now set as the active playback
device.

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Windows Troubleshooting
This section of the manual aims to provide a comprehensive
troubleshooting guide for this USB Display Adapter when
connected to a Windows computer. The purpose is to assist
users in resolving common issues that may occur during
operation. The guide will present solutions to address common
issues. Each solution will be clearly outlined to ensure a
straightforward troubleshooting process.

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 Setup Notes & Recommendations:
• Use short HDMI cables as much as possible (5m/15ft or
shorter). Longer HDMI cables or HDMI extenders can be used
but results may vary.
• This device provides video output only, and cannot be used
to input or capture video to the Host Computer.
• USB Display Adapters require an existing video card or
integrated graphics chip from Intel, AMD, or NVIDIA. A
WDDM (Windows Display Driver Model) compatible driver
must already be installed prior to installing the driver for this
product. Most computers from 2007 or newer will meet this
requirement.
• Make sure any outstanding Windows updates are installed to
ensure the Host Computer is running the most up-to-date
version of Windows.
• The following only applies to computers running Windows
8.1 and earlier operating systems. The software from other
USB display adapters, and some laptop docking stations,
can interfere with the installation and operation of this
USB Display Adapter. It’s recommended that software from
DisplayLink/Synaptics, Trigger, and Fresco Logic be removed
prior to installing the driver for this product.
• It’s recommended that all available onboard video output
ports are exhausted before adding a USB Display Adapter.
• This device will work at 4K if connected to a USB 2.0 port but
expect the video performance to be poor due to the lower
bandwidth of USB 2.0.
• Night Light is not supported.

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 The Driver Will Not Install
This issue typically indicates that the user is not an
administrator on the computer.
To resolve this issue:
• Make sure the SMIUSBDisplaySW(.exe) file has been extracted
before running the application.
• Verify that the active user account has administrator
privileges.

The USB Display Adapter Does Not Output Video

This issue typically indicates that the computer cannot access
the device, or the driver for the USB Display Adapter is not fully
installed.
To resolve this issue:
1. Please review the Setup Notes and Recommendations (p.46)
within this troubleshooting section, and ensure all criteria
outlined has been action on the Host Computer.
2. Unplug the USB adapter from the computer and reconnect
it, using a different USB port.
3. Re-install the driver by following the steps outlined in the
Manual Driver Installation (p.6) instructions of this manual.

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 Video Performance is Slow Compared to Other Displays
This issue typically indicates that there is not enough
bandwidth available for the USB Display Adapter to perform
optimally, or that the application requires greater resources
than the USB Display Adapter can support.
To resolve this issue:
1. Ensure that the USB port, that the USB Display Adapter is
connected to, supports 5Gbps or faster. USB 480Mbps (USB
2.0) ports do not supply enough bandwidth for the USB
Display Adapter to achieve full performance.
2. Make sure the latest driver for the product is installed.
Notes:
• Some applications (ex. AutoCAD, or other 3D design
software) will not function properly when used on a USB
connected display. These applications should be used on
displays connected to the computer’s video card or its
onboard video outputs.
• The Host Computer may be at it’s performance capacity.
Testing the USB Display Adapter on a more powerful
computer can confirm this.

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 The HDMI Output on the USB Display Adapter Does Not
Output Audio
This issue typically indicates that the Audio Controller on the
USB Display Adapter is not set as the active playback device in
Windows.
To resolve this issue:
Follow the Steps outlined in the
Selecting a Playback Device in Windows (p.43) instructions of
this manual.
The USB Adapter Does Not Play Content From a Streaming
Service, Blu-ray Disc or Other Media.
This issue typically indicates that the content playing is
encrypted with High-bandwidth Digital Content Protection
(HDCP). This USB Video Adapter does not fully support HDCP. As
a result, some protected content will playback at lower quality
while other content may not play at all. Similar products from
other manufacturers will also have this limitation.
To resolve this issue:
It’s recommend that the protected content be viewed on
displays connected to the computer’s video card or its onboard
video outputs.

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 The USB Display Adapter Will Not Work with an Adapter
Cable That’s Connected to it
Many DisplayPort to HDMI (or VGA) cables only work in one
direction and will not work with this USB Display Adapter
To resolve this issue:
Check that the adapter cable is designed to work from an HDMI
video source to a DisplayPort or VGA display

The USB Display Adapter Does Not Capture a Video Input

This device provides video output only, and cannot be used to
input or capture video to the Host Computer.
To resolve this issue:
Use a dedicated USB Capture Device such as the
[Link] USB3HDCAP.

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macOS Operation
This section of the manual outlines the full array of macOS
configuration options associated to the USB Display Adapter.
Display Configuration
Once the USB Display Adapter has been installed on the Host
Computer running macOS the Display Device(s) will operate
within macOS the same as a Display Device connected directly
to the Host Computer’s Graphics Controller.
Configuring Display Devices for a Mirror Configuration
within macOS
Mirroring the macOS Desktop provides users with the ability to
duplicate their screen onto another monitor or display.
With a Mirror Configuration, users can easily duplicate the
content on screen to multiple displays for presentations or
demonstrations. It allows the presenter to display their screen
on a larger monitor or projector, ensuring that the audience can
see exactly what is being shown on the presenter’s screen.
To configure a Display Device for a Mirror Configuration:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

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 2. This will open the macOS System Preferences Window.
Click the Displays icon.

3. This will open the macOS Display pane. Click the display
you’d like to mirror, and select the Use as drop down menu.

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 4. The Use as drop down menu will be opened. Click the
Mirror for... from the drop down menu, selecting the
monitor that corresponds to the monitors you’d like to

The Display Device has now been configured in a mirrored

configuration.

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 Configuring Display Devices for an Extended macOS
Desktop
Extending the macOS Desktop provides users with the ability to
expand their workspace across multiple monitors. The mouse
cursor can edge-scroll between each monitor and use them as
an extension of the primary monitor.
With extended desktops, users have more screen real estate
to work with and can have different applications, documents,
or windows open on each monitor. This makes it easier to
multi-task, compare information, or work on multiple projects
simultaneously.
To configure display devices for an extended macOS
desktop:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

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54
 2. This will open the macOS System Preferences Window.
Click the Displays icon.

3. This will open the macOS Display pane. Click the display
you’d like to extend, and select the Use as drop down menu.

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55
 4. The Use as drop down menu will be opened. Click the
Extended display from the drop down menu.

The Display Device has now been configured as an extended

macOS Desktop.

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 Identifying Display Devices in an Extended macOS Desktop
macOS features a visualization on the Arrangement tab
with the Displays pane of macOS System Preferences. This
visualization enables users to identify and differentiate each
connected monitor.
It is useful to understand the order and arrangement of each
connected monitor, especially when multiple Display Devices
are connected to the Host Computer.
To identify display devices in an extended macOS desktop:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

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57
 2. This will open the macOS System Preferences Window.
Click the Displays icon.

3. This will open the macOS Display pane. Click the

Arrangement tab.

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58
 4. A diagram will be displayed representing the current
monitor arrangement, and each display will be represented
by a rectangle. macOS will identify the primary display with a
white menu bar at the top of the rectangle.

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59
 5. Click and drag each of the rectangles (within the
Arrangement tab). As you drag a display, you’ll notice that a
red-box visualization will appear on both the physical screen
of the monitor that’s being adjusted, and the rectangle
being dragged.

The red-box visualization can be used to identify each

display in an extended macOS Desktop.

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60
 Arranging Display Devices in an Extended macOS Desktop
When Display Devices are configured for an Extended macOS
Desktop, the mouse cursor can edge-scroll between each
monitor, by moving the mouse off one screen and onto another.
In order for the cursor edge-scrolling function to be intuitive
it’s important that the Display Device arrangement in macOS
matches the physical arrangement of each monitor on the
workstation.

To arrange display devices in an extended macOS desktop:

1. Observe the physical location of the monitors as they’re
setup on the workstation.

2. Click on the Apple menu in the top-left corner of the screen

and select System Preferences.

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61
 3. This will open the macOS System Preferences Window.
Click the Displays icon followed by the Arrangement Tab.

4. A diagram will be displayed representing the current

monitor arrangement, and each display will be represented
by a rectangle.

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62
 5. Click and drag each of the rectangles (within the
Arrangement tab) so that the diagram matches the physical
location of the monitors as they’re setup on the workstation.

The display devices have now been arranged in an extended

macOS desktop.

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63
 Rotate Display Devices in macOS
Note: Display rotation is not supported on Intel based
Macs running 10.15 or lower.
Rotating a Display Device in macOS enables users to change
the screen orientation between horizontal (Standard/1080°)
and vertical (90°/270°) to better suit a specific application. A
Landscape orientation is ideal for most standard applications
However, rotating the display to a vertical orientation may be
useful for tasks like reading lengthy documents or viewing
images where a vertical orientation might be more suitable
than the standard horizontal layout. Some specialized
applications, such as graphic design or coding, might benefit
from a vertical orientation to provide a larger workspace for
certain tools or code lines.
To Rotate Display Devices in macOS:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

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64
 2. This will open the macOS System Preferences Window.
Click the Displays icon, then select the display you’d like to
rotate.

3. Select the Rotate drop down menu, and choose your

desired rotation.

The Display Device has now been configured to the desired

rotation.
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65
Configuring Resolution for Display Devices in macOS
The output resolution for the Display Devices connected via the
USB Video Adapter can be adjusted within macOS.
To configure resolution for Display Devices in macOS:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

2. This will open the macOS System Preferences Window. Click

the Displays icon, then select the display you’d like to adjust.

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 3. Choose your desired resolution.

Note: Only resolutions supported by the Display Device, or USB

Display Adapter will be available.
The Display Device has now been configured to the desired
resolution.

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67
InstantView Application Operation
Mac computers can also be configured using the InstantView
Display Application (installed during Software Installation for
macOS 10.15 and Up).
Configuring Display Devices for a Mirror Configuration
Using the InstantView Application
Mirroring the Desktop provides users with the ability to
duplicate their screen onto another monitor or display.
With a Mirror Configuration, users can easily duplicate the
content on screen to multiple displays for presentations or
demonstrations. It allows the presenter to display their screen
on a larger monitor or projector, ensuring that the audience can
see exactly what is being shown on the presenter’s screen.
To configure a Display Device for a Mirror Configuration:
1. Launch the InstantView application to open the InstantView
User Interface.
2. Once the InstantView Interface has been launched the

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68
 Mirrored/Extended Display toggle button can be used to
switch between modes:

Select Mirrored Display, to switch to a Mirrored Display.

The Display Devices have now been configured in a mirrored

configuration.

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69
 Configuring Display Devices for an Extended Display Using
the InstantView Application
Extending the macOS Desktop provides users with the ability to
expand their workspace across multiple monitors. The mouse
cursor can edge-scroll between each monitor and use them as
an extension of the primary monitor.
With extended desktops, users have more screen real estate
to work with and can have different applications, documents,
or windows open on each monitor. This makes it easier to
multi-task, compare information, or work on multiple projects
simultaneously.
To configure display devices for an extended configuration:
1. Launch the InstantView application to open the InstantView
User Interface.

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70
 Once the InstantView Interface has been launched the
Mirrored/Extended Display toggle button can be used to
switch between modes:

Select Extended Display, to switch to an Extended Display.

The Display Devices have now been configured in an

extended configuration.

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71
 Access macOS Display Settings Using the InstantView
Application
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Display Settings.

The macOS Display Settings pane is now open.

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72
 Disable HiDPI Using the InstantView Application
HiDPI (High Dots Per Inch) is are displays that have a higher
pixel density compared to traditional displays. These high-
resolution displays pack more pixels into the same physical
space, resulting in sharper and crisper images, text, and
graphics.
Disabling HiDPI could potentially be desirable in certain
situations, such as saving battery life, or improving
compatibility or performance with certain applications.
To disable HiDPI:
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Disable HiDPI.

HiDPI has now been disabled.

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73
 Disconnect the Displays Connected to the Display Adapter
Using the InstantView Application
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Disconnect Display.

The connected displays have been disconnected.

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74
 Configure the InstantView Application to Open when the
Display Adapter is Connected
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Pop-up Window at Plugin.

The InstantView application has now been configured to open

when the Display Adapter is connected.

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75
 Configure the Displays Connected to the Display Adapter to
Display the Login Screen While the User is Logging In
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Display Before Login.

The displays connected to the display adapter have been

configured to display the Login Screen while the user is Logging
in.

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 Configure the InstantView Application to Support
Unlocking MacBook with Apple Watch
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Unlock Mac...th Apple Watch.

The InstantView Application has been configured to support

unlocking your MacBook with Apple Watch.
Note: The MacBook and Apple Watch must also be
configured to support this feature. Configure the Instant-
View Application to Support Unlocking MacBook with Apple
Watch.
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 Configure the InstantView Application to Put the Displays
Connected to the Display Adapter into Sleep Mode When
the MacBook Lid is Closed
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Display Sleep in Clamshell.

The displays connected to the Display Adapter will now go into

sleep mode when the lid on the MacBook is closed.

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 Rotate Display Devices Using the InstantView Application
Note: Display rotation is not supported on Intel based
Macs running 10.15 or lower.
Rotating a Display Device in macOS enables users to change
the screen orientation between horizontal (Standard/1080°)
and vertical (90°/270°) to better suit a specific application. A
Landscape orientation is ideal for most standard applications
However, rotating the display to a vertical orientation may be
useful for tasks like reading lengthy documents or viewing
images where a vertical orientation might be more suitable
than the standard horizontal layout. Some specialized
applications, such as graphic design or coding, might benefit
from a vertical orientation to provide a larger workspace for
certain tools or code lines.
To Rotate Display Devices using the InstantView
Application:
1. Hold-down the control key on the keyboard, and click on
the InstantView icon in the top right-corner of the screen,
then select Display Rotation.

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79
 2. This will open the macOS Display pane on each connected
display. On the display you intend to adjust, choose your
desired rotation.

The Display Device has now been configured to the desired

rotation.

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80
 Configure the InstantView Application for Automatic
Updates
• Hold-down the control key on the keyboard, and click on the
InstantView icon in the top right-corner of the screen, then
select Display Sleep in Clamshell.

The InstantView Application is now configured for automatic

updates.

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 Additional Features of the InstantView Application
• Hold-down the control key on the keyboard, and click on
the InstantView icon in the top right-corner of the screen, to
access these additional features.
Support
Visit the InstantView Application support page.

Remove Application
Uninstall the InstantView Application from the MacBook.

Quit
Close the InstantView Application.

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82
Audio Configuration
The HDMI output port on this product features an audio
controller to output audio via the HDMI output.
Selecting a Playback Device in macOS
Once the USB Display Adapter has been installed on a Host
Computer, macOS will recognize it’s audio controller as a
playback device, which will give the Host Computer the ability
to output audio via the HDMI output on the USB Display
Adapter. The audio controller on the USB Display Adapter is
separate and distinct from other audio controllers installed
on the computer (such as the Host Computer’s onboard audio
controller), and macOS can only designate one controller at a
time as it’s active playback device.

To Select an Audio Controller as a playback device in

macOS:
1. Click on the Apple menu in the top-left corner of the screen
and select System Preferences.

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83
 2. This will open the macOS System Preferences Window.
Click the Sound icon.
3. Click Output, then select the device you want to use in the
list of sound output devices.

The selected Audio Controller is now set as the active playback

device.

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84
macOS Troubleshooting
This section of the manual aims to provide a comprehensive
troubleshooting guide for this USB Display Adapter when
connected to a macOS computer. The purpose is to assist
users in resolving common issues that may occur during
operation. The guide will present solutions to address common
issues. Each solution will be clearly outlined to ensure a
straightforward troubleshooting process.
Note: Night Shift in macOS is not supported.

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85
 A Supported Monitor Resolution is not Available:
This issue typically indicates that macOS is hiding some
resolutions by default, depending upon the monitor and
connection type.
To resolve this issue:
1. Open Display from the System Preferences menu.
2. Find the preferences window for the screen you want to
adjust.
3. If not already selected, choose the Default for display
resolution setting.
4. While keeping the option (alt) key pressed, choose the
Scaled resolution setting.
The complete list of resolutions accepted by macOS should now
be visible.
The above information is documented in the following link of
Apple tech note:
[Link]

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86
 4K Monitor is Only Outputting 1080p Resolution
This issue typically indicates that macOS is set to scale
1920x1080 resolution to 4K by default.
To resolve this issue:
1. Open the Displays from System Preferences menu.
2. Find the preferences window for the screen you want to
adjust.
3. Select 3840 x 2160 from the list of available resolutions.
The resolution will now be set to true 4K.

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87
 Video Output on the Adapter is Non-Functional
macOS High Sierra 10.13 and above have introduced a feature
that requires users to approve third-party Kernel extensions or
software operation will be denied by the operating system.
The Silicon Motion Display Adapter software includes a kernel
extension, and failure to approve this extension will prevent
the USB Display Adapter from operating.
To resolve this issue:
1. Open Security & Privacy from System Preferences menu.
2. From within the General section, locate the System
software from developer “SILICON MOTION, INC.” was
blocked from loading alert.
3. Click the Allow button.
4. Restart the Mac.
The video output on the Display Adapter will now function.
Notes:
• Users should receive an Alert to give this approval during
installation. However, on occasions it will not display during
installation.
• The Allow option will only be available within the General
section of Security & Privacy for 30 minutes after initial
installation. If the option is not available the software will
need to be uninstalled and reinstalled. After reinstallation
please immediately proceed to the General section of
Security & Privacy to grant access.

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88
 The HDMI Output on the USB Display Adapter Does Not
Output Audio
This issue typically indicates that the Audio Controller on the
USB Display Adapter is not set as the active playback device in
macOS.
To resolve this issue:
Follow the Steps outlined in the
Selecting a Playback Device in macOS (p.83) instructions of this
manual.
The USB Adapter Does Not Play Content From a Streaming
Service, Blu-ray Disc or Other Media.
This issue typically indicates that the content playing is
encrypted with High-bandwidth Digital Content Protection
(HDCP). This USB Video Adapter does not fully support HDCP. As
a result, some protected content will playback at lower quality
while other content may not play at all. Similar products from
other manufacturers will also have this limitation.
To resolve this issue:
It’s recommended that the protected content be viewed on
displays connected to the computer’s video card or its onboard
video outputs.

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 The USB Display Adapter Will Not Work with an Adapter
Cable That’s Connected to it
This issue typically indicates that the Adapter Cable that’s
being used is not the correct orientation for the video output
port on the USB Display Adapter. DisplayPort, HDMI and VGA
Adapter cables will typically only work in one direction, and
it’s necessary that their input and output ports are the correct
orientation for the respective video output and video input.
To resolve this issue:
Use an Adapter Cable that’s the correct orientation for the video
output port on the USB Display Adapter and the video input
port of the Display Device.

The USB Display Adapter Does Not Capture a Video Input

This device provides video output only, and cannot be used to
input or capture video to the Host Computer.
To resolve this issue:
Use a dedicated USB Capture Device such as the
[Link]/USB3HDCAP.

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90
Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du
Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to [Link]. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by [Link], or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, [Link]
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.
PHILLIPS® is a registered trademark of Phillips Screw Company in the United States or other countries.

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91
Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or
electric lines under power.
• Cables (including power and charging cables) should be placed and
routed to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être effectuées lorsque le
produit et/ou les câbles électriques sont sous tension.
• Les câbles (y compris les câbles d’alimentation et de chargement)
doivent être placés et acheminés de façon à éviter tout risque
électrique, de chute ou de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei fili elettrici non devono essere realizzate con il prodotto
e/o le linee elettriche sotto tensione.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere
posizionati e stesi in modo da evitare pericoli di inciampo, rischi di
scosse elettriche o pericoli per la sicurezza.
Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på
så sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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92
Warranty Information
This product is backed by a three-year warranty.
For further information on product warranty terms and conditions, please refer
to [Link]/warranty.

Limitation of Liability
In no event shall the liability of [Link] Ltd. and [Link] USA LLP (or
their officers, directors, employees or agents) for any damages (whether direct
or indirect, special, punitive, incidental, consequential, or otherwise), loss of
profits, loss of business, or any pecuniary loss, arising out of or related to the use
of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or
consequential damages. If such laws apply, the limitations or exclusions
contained in this statement may not apply to you.

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93
 Hard-to-find made easy. At [Link], that isn’t a slogan.
It’s a promise.
[Link] is your one-stop source for every connectivity part you need.
From the latest technology to legacy products — and all the parts that bridge
the old and new — we can help you find the parts that connect your solutions.
We make it easy to locate the parts, and we quickly deliver them wherever they
need to go. Just talk to one of our tech advisors or visit our website. You’ll be
connected to the products you need in no time.
Visit [Link] for complete information on all [Link] products
and to access exclusive resources and time-saving tools.
[Link] is an ISO 9001 Registered manufacturer of connectivity and
technology parts. [Link] was founded in 1985 and services a worldwide
market.
Reviews
Share your experiences using [Link] products, including product
applications and setup, what you love about the products, and areas for
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45 Artisans Cres 4490 South Unit B, Pinnacle 15 Siriusdreef 17-27
London, Ontario Hamilton Road Gowerton Rd, 2132 WT
N5V 5E9 Groveport, Ohio Brackmills Hoofddorp
Canada 43125 Northampton The Netherlands
U.S.A. NN4 7BW
United Kingdom

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DE: [Link]/de
ES: [Link]/es
NL: [Link]/nl
IT: [Link]/it
JP: [Link]/jp
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