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Garden Dreanca Cafe Training Overview

The training program for Garden Dreanca Cafe and Restaurant focuses on enhancing management skills, customer service, and team leadership over a 7-hour session. It includes on-the-job training, formal instruction, and mentorship, covering various topics such as health and hygiene, company policies, and operational procedures. Evaluation methods include pre-training reflections, group outputs, post-training reflections, and feedback forms to assess the effectiveness of the training.
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0% found this document useful (0 votes)
9 views5 pages

Garden Dreanca Cafe Training Overview

The training program for Garden Dreanca Cafe and Restaurant focuses on enhancing management skills, customer service, and team leadership over a 7-hour session. It includes on-the-job training, formal instruction, and mentorship, covering various topics such as health and hygiene, company policies, and operational procedures. Evaluation methods include pre-training reflections, group outputs, post-training reflections, and feedback forms to assess the effectiveness of the training.
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

TRAINING DESIGN

Title: Garden Dreanca Cafe and Restaurant

Training Objectives:
Garden Dreanca Cafe and Restaurant in Tagum City. However, they do mention the restaurant
is hiring for management positions, suggesting training might focus on improving skills related
to restaurant management, such as reporting, customer service, and team leadership.

Training Duration:
7 hours ( 9:00 AM – 4:00 PM )

Training Methodologies : On-the-Job Training : This would involve experienced staff members
guiding new hires through various tasks, such as preparing beverages, taking orders, and
handling customer inquiries, according to Glassdoor.
Formal Classroom Instruction: This could involve lectures, workshops, or online courses
covering topics like coffee brewing methods, beverage recipes, and industry best practices,
according to Glassdoor.
Mentorship Programs: Experienced staff could mentor new hires, providing guidance and
support as they learn the ropes, according to Glassdoor.

Materials and Resources:


 Coffee Beans: The base for most coffee drinks.
 Milk: Used in many drinks like lattes and cappuccinos.
 Syrups and Flavors: Used to customize coffee drinks.
 Ice: For iced coffee and other cold drinks.
 Food-Grade Detergents: For cleaning equipment.
 Gloves and Aprons: For safety and hygiene.
 Basic Spices and Condiments: Salt, sugar, pepper, herbs, and sauces are fundamental for
flavoring dishes.
 Dairy and Alternatives: Milk, cheese, butter, and plant-based alternatives are used in
various recipes.

Training schedule/outline
Time Activity Description

9:00 – 10:00 Welcome & Introduction Introduction to the restaurant

Vision,values and management

10:00 – 11:00 Facility Tour Guided walk through the


Dining area, kitchen,storage
and garden.

11:00 – 12:30 Health & Hygiene Overview of sanitation ,personal


Hygiene, workplace cleanliness .

12:30-1:30 Lunch Break Team lunch and informal


interaction.

1:30 – 3:00 Company Policies Explanation of rules,dress code,


Attendance,payroll and benefits.

3:00 – 4:00 Meet the Team / Q&A Introduction to roles and responsibilities.
Open Q&A session
Committees:
 Operations & Quality Control Committee
 Health, Safety & Hygiene Committee
 Training & Development Committee
 Sustainability & Eco-Initiatives Committee
 Events & Marketing Committee
 Staff Welfare & Morale Committee

Evaluation Method & Tools:


A. Pre-Training Reflection Sheet

1. What motivated you to join Garden Dreanca Cafe & Restaurant?


2. What strengths or skills do you bring to this role?
3. What aspects of the job are you most confident about?

B. Group Output – Mini case Writing Rubric

Criteria Excellent Good 3pts fair Need improvement

Background Clearly explains the Relevant Generic No Background


cafe’s concept

Analysis insightful Sound Analysis Clarity No clear Problem


And relevant
Analysis

Recommendation creative Reasonable General suggestion Unrealistic

Organization & easy to follow


Clarity
C. Post- Training Reflection ( Exit Slip)

1 What is one new thing you learned today?


2 How will you apply what you learned in your daily work at the restaurant or café?
3 What part of the training did you find most useful or interesting? Why?

D. Training Feedback Form

Aspect Excellent(5) Good (4) Fair (3) Poor (1-2)


Relevance of content
Trainer’s knowledge & delivery
Engagement and participation
Clarity of materials/instructions easy to follow

Usefulness for your daily work

Facilitator Information
Name:[ Christine Butongan]
Designation: Restaurant Manager
Specialization : Human Resource Management
Contact:[ christinebutongan@[Link]]

Approved By:
Jerick Manansala
.

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