Nudge Theory in Sustainable Fashion Choices
Nudge Theory in Sustainable Fashion Choices
Article
Fast Fashion, Sustainability, and Nudge Theory: Examining the
Effects of Choice Architecture on Consumption of Sustainable
Fashion over Fast Fashion
Meital Peleg Mizrachi 1 and Alon Tal 2, *
Abstract: This study considers ways to increase the consumption of sustainable fashion given the
significant environmental and social damages associated with the industry. A series of experiments
were conducted examining the impacts of choice architecture (nudges) under field conditions in
collaboration with one of Israel’s largest shopping centers. This study sought to identify which
interventions at the retail level successfully motivate sustainable fashion behavioral change regarding
purchases and willingness to pay more, along with agreement with several statements regarding
the climate crisis and sustainable fashion. Among the types of nudges examined in this field study
were providing information, increasing accessibility to sustainable alternatives and appealing to
social identity in relation to demographics and green self-image. This study found that offering
alternatives to consumers constituted the most effective way to “nudge” consumers toward more
sustainable purchasing behavior. Nonetheless, this does not negate the contribution of providing
information and strengthening social norms regarding sustainable fashion. Additionally, in all groups,
most participants reported that they did not know how to distinguish between sustainable and non-
sustainable fashion, nor did they believe that the clothes they purchased were actually sustainable.
The findings emphasize the need for policies that will increase the accessibility of sustainable fashion.
“nudge” when implemented in real-world conditions. The overall purpose of this research
is to provide practical tools, both for policy makers and sustainable fashion producers,
to reduce the gap between consumers’ generally positive attitude towards sustainability
and sustainably manufactured clothing and their actual purchasing behaviors. In addition,
this study seeks to improve the present understanding of behavioral aspects of economic
decisions concerning sustainable fashion consumption.
ally contradict each other. The only consensus in the field is that reducing consumption
constitutes the most sustainable way to moderate the environmental and social patholo-
gies [25]. With that in mind, increasing the willingness to pay more (WTPM) for garments
is generally considered a key component of the strategy to promote sustainable consump-
tion and serves as a somewhat rare launching point between the business sector and the
environmental movement.
The prevailing consumer preference for fast fashion constitutes a key driver in the
growth of the industry. Hence, shifts in consumer behavior—namely, reducing clothing
purchases, choosing to purchase sustainable alternatives and prolonging garment lifetimes—
are essential for reducing the damages associated with the fashion industry. Expanding the
market share of sustainable fashion is not only a policy objective that benefits the environ-
ment; the industrial sector itself also stands to benefit. The global sustainable or “ethical”
fashion market size reached a value of nearly USD 6.35 billion in 2019, having increased at a
compound annual growth rate (CAGR) of 8.7% since 2015. Contemporary analysts predict
that the market is expected to grow from USD 6.35 billion to USD 8.25 billion within four
years at a compound annual growth rate (CAGR) of 6.8% [27,28].
Indeed, customer demand for sustainable clothing is on the rise. Studies indicate that
consumers increasingly prioritize fashion items based on personal values [29,30], with
younger generations showing particular interest in sustainability issues. Generation Z in
particular is driving the global demand for sustainable fashion, with six out of ten con-
sumers from Generation Y and Z preferring sustainable products over cheaper alternatives;
additionally, 37% are willing to pay more for responsible products [31]. These trends are
particularly pronounced among Generation Z women [26,32].
In this context, recent research indicates that women and the younger generations tend
to express a higher interest in fashion in general. This is reflected in a tendency to purchase
more clothes, more frequently as recreation or motivated by pleasure rather than due to
any actual need for additional clothing [33,34]. In fact, young women are the main target
audience of fashion companies. As a result, paradoxically, they not only tend to purchase
more fast fashion, but also purchase more sustainable fashion and express a greater interest
in the field [35].
One possible explanation for this gap can be found in Lades’s study [36] on the use of
nudges to promote ethical consumption. Based on neuroscientific findings, Lades suggests
that self-image motives can lead to impulsive consumption, contrasting with reflexive
thought and self-control. In this context, a strong green self-image may drive higher con-
sumption of sustainable fashion rather than a decrease in consumption per se. Therefore,
both aspects of reflexive thought can be leveraged to promote ethical consumption. This
raises a dilemma regarding the most effective strategy for reducing fast fashion consump-
tion: promoting sustainable fashion or advocating consumption reduction? The question
reflects the broader inquiry into the nature of sustainable fashion discussed earlier.
Environmental attitudes and individual value priorities are also important variables in
purchasing fashion in general and sustainable fashion in particular. A positive correlation
exists between the importance of fashion brand sustainability and consumers’ decisions
to buy sustainable clothing products. Furthermore, it is well established that consumers
tend to have a greater preference for brands or products that align more closely with their
self-concept [37,38]. Nonetheless, the sustainability of a fashion brand and positive attitude
towards the sustainability of fashion brands or a product is not a guarantee of increased
acquisition of sustainable products [39]. In fact, a gap between actual purchasing behavior
and a positive attitude towards sustainability is more common than a positive attitude
towards sustainability that translates into actual purchasing behavior.
It is worth noting that actual purchasing behavior of sustainable clothing by cus-
tomers is still relatively modest, and reducing the gap between positive consumer attitudes
towards sustainable fashion and their actual purchasing behavior remains a huge chal-
lenge [40]. Consumers often express their interest in sustainability but for many reasons
continue to look for fast and cheap fashion items [41–43]. Frequently, there is a marked
Sustainability 2024, 16, 8586 4 of 30
dissonance between the pro-environmental attitudes of fashion consumers and actual con-
sumer choices [44,45]. A contemporary expression of this gap can be seen in the fact that the
Chinese ultra-fast fashion company, SHEIN, which is particularly popular among Genera-
tion Z worldwide, is the most profitable fashion company in the United States today [46,47].
This suggests that in order to transform the environmental and social performance of the
fashion industry, it is not enough to simply create sustainable fashion options. It is also
necessary to direct consumer preferences by additional means.
sumerism [48,61]. All three approaches can encourage sustainable consumption. Nonethe-
less, given limited resources and bandwidth among sustainable fashion marketers and
producers, identifying the most effective green nudge constitutes a particularly salient
pursuit. It should be noted that the impact of nudges on sustainable fashion consumption
has been studied sparingly, partly due to the limited research focusing on sustainable
fashion consumption. The present research attempts to address this scarcity.
This study was designed to examine the effects of choice architecture under field
conditions through a series of quasi-experiments conducted in collaboration with one of
the largest shopping centers in Israel, “Dizengoff Center”. Dizengoff Center is a mall
founded in 1977 in the heart of Tel Aviv. There are over 400 stores in the mall, of which
roughly half are fashion stores, visited daily by about 50,000 visitors. In order to answer the
question of what is the most effective way to nudge customers towards sustainable fashion,
four separate field trials were conducted, examining the effect of three types of nudges on
consumers’ willingness to purchase sustainable fashion at the expense of fast fashion:
(1) Providing information on the damages caused by the fashion industry; (2) in-
creasing alternatives in the form of options for purchasing sustainable fashion products;
and (3) emphasizing the social identity attained through the purchase of sustainable fash-
ion. We hypothesized that all three green nudges would positively influence consumers’
willingness to purchase sustainable fashion, albeit in varying manners and degrees, as
detailed below:
Hypothesis 1. Nudge 1 would reduce the quantity of fashion products purchased by consumers
and increase their willingness to pay more (WTPM) for sustainable options.
Hypothesis 2. Nudge 2 would increase both the proportion of sustainable fashion products pur-
chased and consumers’ WTPM.
Hypothesis 3. Nudge 3 would increase the proportion of sustainable fashion products purchased by
consumers but would not affect their WTPM.
Hypothesis 4. Across all experimental conditions, women’s WTPM would be higher than men’s.
Hypothesis 5. Consumers with a high green self-image, based on self-report, would report en-
countering more sustainable fashion products and identifying fewer barriers to purchasing sustain-
able fashion.
Hypothesis 6. Younger consumers would report more barriers to purchasing sustainable fashion
than adults.
Hypothesis 7. Consumers who report a high action-based green self-image would purchase fewer
fashion products compared with those who report a non-action-based green self-image.
Hypothesis 8. The higher the green self-image, the more consumers would agree with statements
regarding the climate crisis and sustainable fashion, regardless of their actual purchase behavior.
2.1. Nudge 1: Knowledge: Providing Information to Consumers about the Environmental and
Social Damages of the Fashion Industry
Over 100 signs were hung throughout the Dizengoff Center mall, providing article-
based information about the environmental and social impact of the fashion industry.
Among the messages hung were:
• “Fast and cheap fashion is not really cheap, somewhere someone else is paying the
full price”.
• “We have enough clothes in the world for the next fifty years”.
• “Over 64% of women workers in textile factories say that they suffer physical and
verbal abuse every day”.
See Figures A1–A5 in Appendix A. For the full list, see Appendix B.
To assess the impact of the information campaign on consumers, approximately
200 questionnaires (for the full questionnaire see Appendix C) were distributed at eight
different mall exits. Volunteers handed out paper questionnaires that were later digitized
for analysis. They informed recipients that the mall was conducting a survey to enhance the
customer experience but did not read the questions aloud. Despite printing 400 question-
naires on the experiment day, about half were either unreturned or completed insufficiently,
leading to the disqualification of several potential respondents from the sample. Participa-
tion in filling out the questionnaires was voluntary, and the team implementing the survey
were instructed not to persuade or ask more than once due to the request of the mall. The
recipients did not receive a financial incentive or any other kind of incentive to encourage
them to answer the questionnaire.
2.3. Nudge 3: Highlighting the Social Identity Involved in Purchasing Sustainable Fashion
Every customer at the mall entrance was given a cloth shopping bag with the statement
“I only buy green fashion”. Accordingly, from the moment recipients wore the bag, they
essentially declared to those around them that they would only purchase sustainable
fashion, see Figure A9 in Appendix A. We assumed that “green fashion” is more familiar
and popular among the general Israeli public than “sustainable fashion”, so we used this
term during the experiment. Here too, about 200 questionnaires were collected from those
leaving the mall at eight different exits. Finally, group 4 was examined—a control group
who encountered no experimental intervention except for the distribution of questionnaires
upon exiting the mall. Again, roughly 200 questionnaires were collected from the control
Sustainability 2024, 16, 8586 7 of 30
group as they left the mall. The four experiments were conducted throughout the month of
July 2021, one week apart, on a fixed day, from 16:00 p.m. to 21:00 p.m.
Several caveats are germane: in nudge 1, signs only provided negative information
about the fashion industry and did not specifically nudge consumers to purchase green
fashion. It is possible that the nudge’s effect was to reduce purchases in general rather
than increase sustainable fashion sales. In nudge 2, which presented respondents with
sustainable alternatives, several festival stalls sold used clothes, which were cheaper than
other sustainable fashion options mentioned earlier. This rendered the WTPM criterion
less valid in experiment 2 for measuring purchase sustainability. To address this limitation,
we included a variable measuring agreement with statements on the climate crisis and
sustainable fashion, which refer to both perceptions and beliefs as well as actual behavior
across all experiments. Finally, in nudge 3, the bags could have been interpreted by
consumers as a marketing campaign by the mall, limiting their influence on social identity.
The bags, however, did not have a logo of the mall or of any other entity, while the color
and font of the inscription contrasted highly with the mall’s branding (green lettering on
white bags, as opposed to pink and black branding).
The questionnaire received by participants covered:
• Demographics: Age, gender, major occupation in life and identity of people with
whom they came to shop.
• Impact on consumption: Did they purchase clothing items, and if so, how many? Did
they notice if they were sustainably produced, and how much did they pay for them?
(Participants were asked to state the amount of clothing purchased and money spent).
• Attitudes: Degree of agreement with several statements regarding sustainable fashion
(questions 8–11) and the climate crisis (questions 12–14) on a Likert scale ranging 1
to 5. For example: “I prefer to buy a single item over several cheap items at the same
price”; “The climate crisis is a critical crisis and must be addressed urgently”; and “I
believe there is a connection between my consumer choices and the climate crisis”.
• Barriers to purchasing sustainable fashion: These were presented using a nominal
scale, with three options (yes/no/I’m not sure). For example: “I feel I know how to
distinguish between green and non-green clothes”.
• Green self-image: These questions compare self-reported environmental awareness
on a Likert scale of 1 to 5 (question 18) with actual green behaviors on a descriptive
nominal scale (question 19). For instance: “My social circle recognizes me as environ-
mentally conscious compared to others” and “Which of these actions do you regularly
engage in: donate to environmental organizations, volunteer for green causes, follow
a vegan or vegetarian diet, refrain from car ownership, avoid purchasing new clothes,
or buy organic products?”.
3. Results
3.1. General
As is often the case in quasi-experiments, there was some asymmetry in the natural
allocation of the different groups. There were more women than men, and more participants
came to the mall with friends or a partner than alone. Moreover, the majority of participants
were either employed or self-employed (for a full description, see Table 1).
N %
Gender
Man 224 32.9%
Woman 451 66.8%
With whom did they come to the mall?
Alone 208 30.8%
With friends 232 34.4%
With a partner 79 11.7%
With family members 143 21.2%
Sustainability 2024, 16, 8586 9 of 30
Table 1. Cont.
N %
Other 13 1.9%
Main occupation
High school student 150 22.2%
Soldier 39 5.8%
Student 63 9.3%
Employee/Self-employed 295 43.7%
Pensioner 62 9.2%
On Maternity Leave 4 0.6%
Unemployed 54 8.0%
Other 8 1.2%
Age
16–20 199 29.66%
21–30 150 22.36%
31–45 158 23.55
46–60 98 14.61%
61–75 47 7.00%
76 and older 19 2.83%
200
150
100
50
0
Average amount paid per item Amount of clothing purchased
Figure 1. Low WTPM for sustainable fashion in NIS under the various intervention conditions.
Figure 1. Low WTPM for sustainable fashion in NIS under the various intervention conditions.
In examining
In examining thethe degree
degreeof ofagreement
agreementwith
withthethestatements
statementsregarding
regardingthe the climate
climate cri-
crisis
sis and sustainable fashion among the different intervention groups, it was
and sustainable fashion among the different intervention groups, it was found that the found that the
alternative group expressed the highest agreement (4.4, SD = 0.9), followed
alternative group expressed the highest agreement (4.4, SD = 0.9), followed by the social by the social
norms group
norms group (4.1,
(4.1, SD
SD = = 0.9)
0.9) and
and then
then the
the knowledge
knowledge group
group (4.0,
(4.0, SD
SD == 1.0),
1.0), and
and finally, the
finally, the
lowest agreement was found among the control group (3.8, SD = 1.0)
lowest agreement was found among the control group (3.8, SD = 1.0) (see Figure 2 and (see Figure 2 and
Table 3).
Table 3).
Figure 2. The degree of agreement with statements regarding the climate crisis and sustainable fash-
Figure 2. The degree of agreement with statements regarding the climate crisis and sustainable
ion among the different intervention groups.
fashion among the different intervention groups.
Table 3. Degree of agreement with the statements regarding the climate crisis and sustainable fashion
and predominance of green self-image among the different intervention groups.
Figure 3. Agreement with the statement “I Feel Like I Know How to Distinguish Between Green
Figure 3. Agreement with the statement “I Feel Like I Know How to Distinguish Between Green and
Sustainability 2024, 16, 8586 and Non-Green Clothes” among the different intervention groups. 12 of 32
Non-Green Clothes” among the different intervention groups.
Table 4. Prevalence and percentages of agreement with the statement “I Feel Like I Know How to
Table 4. Prevalence
Distinguish Betweenand percentages
Green of agreement
and Non-Green with
Clothes” the statement
among “I Feel
the different Like I Know
intervention How to
groups.
Distinguish Between Green and Non-Green Clothes” among the different intervention groups.
Control Knowledge Alternative Social Norms
Control Knowledge (N Alternative Social Norms
(N = 123) (N = 169) (N = 149) (N = 234)
(N = 123) = 169) (N = 149) N= (234)
I feel like I know how to distinguish between
I feelgreen
like Iclothes
knowand
howthose
to distinguish
that are not
between% N % N % N % N
% N % N % N % N
green clothes and those that are not
Yes 26.8 33 24.9 42 32.2 48 27.4 64
Yes 26.8 33 24.9 42 32.2 48 27.4 64
No 35.0 43 30.8 52 28.2 42 41.9 98
No 35.0 43 30.8 52 28.2 42 41.9 98
I’m not sure
I’m not sure 38.2 38.2 47 4744.4 44.475 75 39.6 39.6 59 59 30.8
30.8 72
72
In response
In response to to the
thequestion
question“I“Icame
cameacross many
across manygreen
greenclothes today”,
clothes the the
today”, mostmost
fre-
quent answer in all groups was “no”. Nonetheless, the alternative group contained
frequent answer in all groups was “no”. Nonetheless, the alternative group contained the the
highest proportion
highest proportion of of participants
participants who
who answered
answered “yes”
“yes” (28.2%).
(28.2%). The
The highest
highest proportion
proportion
answering “no”
answering “no” waswas found
foundininthe
theknowledge
knowledgegroup
group(59.2%,)
(59.2%,)(for
(forthe
thefull
fullresults,
results,see
seeFigure
Figure4
4 and
and Table
Table 5).5).
Figure 4. Agreement with the statement “I Came across Many Green Clothes Today” among the
Figure 4. Agreement with the statement “I Came across Many Green Clothes Today” among the
different intervention groups.
different intervention groups.
Table 5. Prevalence and percentages of agreement with the statement “I Came across Many Green
Clothes Today” among the different intervention groups.
Table 5. Prevalence and percentages of agreement with the statement “I Came across Many Green
Clothes Today” among the different intervention groups.
In response to the question “I believe the clothes I bought today are green clothes”, the
most common answer among all groups was “no”. The alternative group, however, had the
highest rate of participants who answered “yes” relative to the other groups (23.5%), while
the knowledge group had the highest rate of participants who answered “no” (50.9%) (See
Table 6).
Table 6. Prevalence and percentages of agreement with the statement “I Believe that the Clothes I
Bought Today Are Green products” among the different intervention groups.
Table 7. WTPM for sustainable fashion in NIS: degree of agreement with environmental statements
and green self-image based on gender analysis.
Women Men
(N = 451) (N = 222)
SD M SD M
Amount purchased 241.0 132.4 249.2 143.9
Number of items bought 2.2 1.4 2.4 1.8
Average amount per item 92.5 53.4 124.2 56.4
Agreed with statements on climate and sustainable fashion 0.9 4.2 1.0 3.9
Predominance green self-image (self-reporting) 1.3 4.5 1.5 4.1
Predominance green self-image dominance (based on actions) 1.1 1.7 1.2 1.3
Women Men
(N = 451) (N = 222)
% N % N
I feel like I know how to distinguish between green
clothes and those that are not
Yes 29.7 134 23.4 52
No 29.3 132 46.4 103
I’m not sure 41.0 185 30.2 67
I came across many green clothes today
Yes 18.4 83 12.6 28
No 49.9 225 51.8 115
I’m not sure 31.7 143 35.6 79
I believe that the clothes I bought today are green
products
Yes 17.5 79 13.5 30
No 46.8 211 47.3 105
I’m not sure 35.7 161 39.2 87
3.3.2. Age
An analysis of WTPM for sustainable fashion, the agreement with statements about
the climate crisis and sustainable fashion and green self-image based on self-reporting as
well as on actions in relation to age was also conducted. The youngest cohort spent the most
on clothing with the highest number of items, contrasting dramatically with the 61–75 age
group, which purchased the least number of items for the lowest amount (1.7 items in the
amount of NIS 158.4 in the 16–20 age group compared with 0.8 items in the amount of
69.4 NIS in the 61–75 age group). Agreement with statements regarding the climate crisis
and sustainable fashion was most common among the 76 and older respondents, while the
age group that expressed the lowest agreement was 16–20 (M = 4.9 at the 61–75 age group
compared with M = 3.9 in the 16–20 age group).
As for the extent of a green self-image based on self-reporting, it was found that
groups aged 61–75 and 76 and older reported the highest green self-image (5). Other age
groups reported a somewhat lower green self-image, ranging from 4.2 to 4.3. In contrast,
when examining green self-image based on actions, the age group that was 76 and older
on average had a green self-image ranking of only 1.7, while the other age groups ranged
from 1.4 to 1.6.
Sustainability 2024, 16, 8586 14 of 30
In response to the question “I came across many green clothes today”, the most
common answer among all age groups was “no”. The age groups that most often reported
encountering many green clothes were 61–75 years old (27.7%) and then 76 years old and
older (21.1%) (See Figure 6 and Table 9). The most common answer among all age groups
responding to the statement, “I believe the clothes I bought today are green clothes”, was
“no”. Nonetheless, the age group that most reported a belief that the clothes they purchased
Sustainability 2024, 16, 8586 15 of 30
were in fact “green” were those respondents 76 years and older (26.3%). However, this
was also the age group in which the rate of “no” respondents were the highest (57.9%),
and the rate of “I’m not sure” respondents was the lowest (15.8%). The 21–30 years old
Sustainability 2024, 16, 8586 cohort expressed the least certainty that the clothes they had purchased that day were15green
of 32
(42.7%) (See Figure 7 and Table 9).
52.60%
51.10%
42.90%
I believe that the clothes I bought today are
40.00%
39.90%
39.20%
39.20%
green products
35.70%
35.30%
30.60%
No 57.9 11 53.2 25 50.0 49
26.50%
26.30%
25.50%
25.10%
24.70%
23.40%
I’m not sure 15.8 3 25.5 12 37.8 37
21.10%
20.90%
In response to the question “I came across many green clothes today”, the most com-
mon answer among all age groups was “no”. The age groups that most often reported
encountering many green clothes were 61–75 years old (27.7%) and then 76 years old and
older (21.1%) (See Figure 6 and Table 9). The most common answer among all age groups
responding to the statement, “I believe the clothes I bought today are green clothes”, was
“no”. Nonetheless, the age group that most reported a belief that the clothes they pur-
16–20 2 1 –were
chased 3 0 in fact 3“green”
1–45 4 6 – 6 0respondents
were those 6 1 –76
7 5 years7and
6 Y Eolder
A R S O(26.3%).
LD However,
yes no I'm not sure AND OLDER
this was also the age group in which the rate of “no” respondents were the highest (57.9%),
and the rate of “I’m not sure” respondents was the lowest (15.8%). The 21–30 years old
Figure 5. Agreement with the statement “I Feel like I Know How to Distinguish between Green and
Figure
cohort Agreementthe
[Link] with the statement
least certainty “I Feelthe
like I Know How to Distinguish between Green and
Non-Green Clothes” among different agethat
groups. clothes they had purchased that day were
green (42.7%) (See Figure 7 and Table 9).
Non-Green Clothes” among different age groups.
Table 9. Barriers to purchasing sustainable fashion among the different age groups.
yes no I'm not sure 31–45 21–30 16–20
56.10%
% N % N % N
green clothes and those that are not
42.90%
39.20%
34.80%
34.70%
26.30%
13.30%
57.90%
53.20%
50.00%
48.70%
44.70%
43.20%
42.70%
39.90%
37.80%
34.20%
26.30%
25.50%
22.60%
21.30%
15.80%
12.70%
12.20%
11.40%
Figure 7. Agreement with the statement “I Believe the Clothes I Bought Today Are Green Clothes”
Figure 7. Agreement with the statement “I Believe the Clothes I Bought Today Are Green Clothes”
among the different age groups.
among the different age groups.
groups (t(418.93) = 10.6, ** p < 0.01). Those who claimed knowledge of distinguishing
green clothes exhibited a higher green self-image (M = 5.06, SD = 1.15) compared with
those who reported an inability to distinguish them (M = 3.74, SD = 1.42). A significant
difference was also found between the groups as defined by green self-image based on
actions (t(362.12) = 5.11, ** p < 001). Respondents’ knowledgeability about distinguishing
green clothes showed a higher green self-image based on their reported actions (M = 1.85,
SD = 1.25), surpassing those who lacked this knowledge (M = 1.27, SD = 1.05).
Table 10. Regression coefficients for predicting agreement with statements about the climate crisis
and sustainable fashion. *** = p ≤ 0.001.
B SEB B
Green self-image dominance (self-report) 0.47 0.02 32 ***
Green self-image dominance (number of actions) 0.13 0.03 11 ***
Table 11. Means and standard deviations of green self-image based on self-reporting and actions,
according to barriers to purchasing sustainable fashion.
4. Discussion
Since its inception, fashion has always served as a means by which individuals shape
their physical and social identities. Fashion has the power to change people, not only in
their appearance, but also their perceptions, feelings and beliefs [41,65,66]. In the discourse
about fashion and the environment, there is a tendency to emphasize the environmental
damages of the fashion industry [67–69]. Given the growing cultural and psychological
power of fashion, however, sustainable fashion also has the ability to positively influence
consumption patterns in many areas that extend beyond consumers’ clothing choices. This
underlies the importance of promoting sustainable fashion.
This study found that offering consumers sustainable alternatives was the most ef-
fective way to “nudge” them to support sustainable fashion. In other words, a distinct
primary effect was found when providing an alternative intervention. Moreover, the largest
proportion of consumers who reported that they know how to differentiate between green
clothes and those could not was the group that had been primed to realize that sustainable
alternatives to fast fashion exist. This was also true for respondents who believed that the
clothes they purchased were indeed green clothes and among all levels of green self-image.
It can be concluded that offering the public accessible sustainable clothing alternatives
constitutes the most effective way to encourage sustainable fashion purchasing patterns.
Providing simplified information along with a new framing of products constitute
common nudging tools to promote sustainable consumption. Their impact on people’s
actual choices, however, appears to be limited and largely context-dependent. Previ-
ous studies [55,57,60,70,71] found that nudges that change the physical environment and
change default options are more effective than merely simplifying and framing information
differently. This is especially true in the field of climate protection, even when the default is
transparent, as in the present study [62]. This study’s results, which show that providing
information constitutes the least effective nudge, are consistent with these findings.
Nonetheless, the analysis does not negate the potential contribution that new infor-
mation and strengthening social norms that encourage sustainable fashion may provide.
The percentage of people who reported that they “did not encounter green clothes” during
the visit to the mall, as well as those that “don’t believe they know how to distinguish
between green clothes and those that are not”, was higher among respondents who had
been exposed to new knowledge. This effect was also more common among groups who
were nudged to conform to new social norms than in the control group. Similarly, the
level of agreement with statements concerning the climate crisis and sustainable fashion
among the alternative and information groups indicates that engaging in the subject increases
awareness about the problem.
Another explanation for the relatively limited impact of providing information could
be people’s inclination to disregard climate-related information when it conflicts with their
existing beliefs, especially when it may involve incurring extra costs [72]. Sustainable
fashion, frequently linked with higher clothing prices, appears to be an artifact of this
phenomenon. This tendency might further explain the diminished impact of information.
Furthermore, research in the field indicates that nudges that provide information have lim-
ited to no effect on cooperative goals within a collaborative environment [73]. Addressing
the climate crisis and mitigating the negative impacts of the fashion industry are inherently
collaborative goals that cannot be achieved individually; they depend on wide societal
cooperation for success. This highlights the need for judicious public policy on the subject.
far as quantities purchased and associated expenses were concerned. With respect to the
degree of sustainability, these results are somewhat ambiguous. This is because buying
clothes sparingly is considered to be a preferred, sustainable pattern, while spending little
on clothing may not be. This paradox, in many ways, embodies a broader question: what
is sustainable fashion?
This is an important finding because the primary target audience of sustainable
fashion advocates is Generation Z and Y, demographic groups between the ages of 16
and 35. Ostensibly, young people are more concerned about the climate crisis than their
parents. However, these generations are also often characterized by confusion and distrust
in authority figures [74,75]. This finding, along with the results regarding green self-image,
amplify the effect involving the influence of alternatives to sustainable consumption.
It is noteworthy that in all groups, most participants reported not knowing how
to distinguish between sustainable and non-sustainable fashion. The confusion among
consumers reflects a common, global phenomenon. A 2015 study reported that there are
relatively few consumers who can successfully distinguish between different types of labels
and certifications [76].
In a study conducted in Germany about sustainability and fashion labels, it was found
that although many fashion products are labeled as sustainable, only 14% of the products
are labeled as sustainable by an impartial third party [56]. The lack of an authoritative
arbiter makes it difficult for consumers to understand to what extent a product should be
deemed sustainable.
Moreover, in a recent report, “License to Greenwash”, ten certifications, labels and
environmental voluntary initiatives in the field of fashion were examined [77]. In the
absence of sufficient legislation and oversight in the field, environmental certification labels
have become a common means of spreading greenwashing. The phenomenon contributes
to a further decrease in consumer trust. This is particularly important because trust has
been found to be a mediating variable in consumers’ willingness to purchase sustainable
products [56,77–80]. In other words, the greater the reliability of the product, the more
consumers are willing to buy more of it for a higher price—and vice versa. This could also
explain the relatively low effect found in the study for providing information.
5. Conclusions
5.1. Confirmation of Hypotheses Regarding Effectiveness of Interventions
Prior to conducting the study, we assumed that increasing consumer alternatives
in the form of options for purchasing sustainable fashion products would both increase
the proportion of sustainable fashion products purchased and consumers’ WTPM for
sustainable clothing products. We also hypothesized that emphasizing social identity
attained through the purchase of sustainable fashion would increase the proportion of
sustainable fashion products purchased by consumers but would not affect their WTPM for
these products. The results confirm this assumption. Indeed, we conclude that providing
alternatives in their shopping selections constitutes the best way to nudge consumers
towards sustainable fashion, and the “alternatives” nudge proved more effective than the
highlighted social norms.
We further hypothosized that providing information about the damages caused by the
fashion industry would reduce the quantity of fashion products purchased by consumers
and increase their willingness to pay more (WTPM) for sustainable options. Here, the
results did not conform to the initial hypotheses. Offering information was in fact the least
effective nudge for advancing sustainable fashion that was tested in this study.
in the social norms groups and the knowledge group, the proportion of people who could
distinguish green clothing was higher than in the control group. These two results indicate
that the prominent placing of sustainable alternatives can strengthen consumer trust.
Providing information and creating a social norm can positively affect awareness. This
awareness, however, does not necessarily translate into the purchase of sustainable fashion.
As mentioned, among all demographic groups and at all levels of green self-image,
those exposed to sustainable alternatives were more likely to report that they did know how
to differentiate between green and environmentally destructive clothes, while those who
were exposed to knowledge were the least likely to do so. Even so, the rate of consumers in
the alternative group who reported knowing how to identify green clothes was less than
half. It is also possible that participants in the knowledge group by being exposed to the
potential environmental and social hazards of clothing took the issue more seriously than
other groups. Accordingly, being able to honestly express an inability to identify “green
clothes” might be seen as an expression of a newly acquired sense of responsibility.
Similarly, the social norm group had the highest proportion of consumers admitting
they lacked requisite knowledge to identify green fashion. Carrying a bag emblazoned
with “I only buy green fashion” likely prompted contemplation following initial unease to
a realization of an inability to identify sustainable fashion. This underscores the importance
of a dependable certification policy from a public policy standpoint. Supplying credible in-
formation from an impartial government source promises to enhance consumer confidence
and encourage greater adoption of sustainable fashion.
5.3. The Gap between Consumer Statements and Their Actual Purchases
This study confirms the desire of consumers to purchase sustainably: this impulse is
expressed, inter alia, through a high degree of agreement with statements regarding the
climate crisis and fashion. However, a significant gap exists between these intentions and
actual sustainable consumer behaviors across all groups.
This study reveals that men tend to spend more and buy more clothing items than
women, while women show greater agreement with perceptions linking climate to fashion.
Additionally, young people exhibit higher spending and purchase rates compared with
older adults. This indicates a lower susceptibility to fast fashion trends but also an attraction
to low prices with high environmental costs. Notably, senior citizens demonstrate the
highest agreement with pro-environmental statements, reflecting their consumer behavior.
The gap between consumer statements and their actual purchases is a well-known
challenge facing sustainable fashion manufacturers [81,82]. It constitutes a significant
obstacle to increasing the proportion of fashion manufacturers who aspire to become more
sustainable [81–84]. Studies from around the world that address the action gap in the field
of sustainable fashion found that a lack of understanding and lack of knowledge about
what sustainable fashion really is offers a compelling explanation to the gap [85,86]. In
addition to other factors like lack of sufficient trust and environmental knowledge [87],
social influences, beliefs and a low level of knowledge are influential [88,89].
From a business perspective, the action gap can also be seen as an opportunity. Past
studies found that consumers are willing to pay more for sustainable products if they value
environmental protection and believe that purchasing these products will contribute to
that objective [90]. Considering that knowledgeable, environmentally conscious consumers
focus on quality over quantity [82], fashion companies that focus on creating sustainable
fashion in small quantities through fair production and, above all, with transparency,
may be able to help narrow the gap while increasing consumers’ WTPM for sustainable
fashion products.
From the perspective of public policy, creating opportunities to increase profits through
sustainable fashion (e.g., subsidizing the production of sustainable fashion) may indeed
offer a significant incentive for fashion companies to adopt green strategies. However, rely-
ing exclusively on economic motivations is unwise. Frequently, pollution and exploitation
remain cheaper than sustainable production. Therefore, it is not enough to rely solely on
Sustainability 2024, 16, 8586 21 of 30
market forces. There are several incipient examples of legislation to this end that have
been adopted internationally during the last decade [91]. It is time to advance a holistic
strategy that addresses the challenges of reliable certification and greenwash prevention.
These measures will contribute to the overall aim of increasing the number and accessibility
of sustainable alternatives, strengthening the impact of the nudge found to be the most
effective in this study.
Ultimately, nudges are powerful tools that have the potential to contribute to ongoing
efforts to improve the sustainability of the fashion industry. However, their effect is often of
limited duration and is dependent on context. To minimize the purchasing gap, a robust set
of policies promoting sustainable fashion is essential. While nudges play a role, constituting
a vital component within a comprehensive strategy, they cannot serve as the sole approach.
Considering consumer distrust in market alternatives, relying solely on nudges without a
clear definition of sustainable fashion will likely result in unsatisfactory outcomes, reflected
in the fashion industry’s expanding environmental footprint notwithstanding heightened
sustainability aspirations. At the same time, well-designed, non-coercive interventions
targeting consumer behaviors can make an important contribution to a more sustainable
fashion industry.
This study suggests that thoughtfully designed nudges can influence consumers
to purchase their clothing in a more sustainable manner and affect their consumption
patterns. Quasi-experimental studies over a limited period in a single shopping mall
clearly have limitations. But clear empirical data, like that generated in the present research,
should inform policy makers as they begin to address the environmental implications of fast
fashion. As more policies are designed to address consumer behavior and nudges are scaled
up and implemented in a wider context, systematic evaluation studies will be extremely
important for a reliable ex post assessment of the effectiveness of these interventions.
Author Contributions: Conceptualization, M.P.M. and A.T.; methodology, M.P.M.; software, M.P.M.;
validation, M.P.M. and A.T.; formal analysis, M.P.M.; investigation, M.P.M. and A.T.; resources,
M.P.M.; data curation, M.P.M.; writing—original draft preparation, M.P.M. and A.T.; writing—review
and editing M.P.M. and A.T.; supervision, A.T.; project administration, M.P.M.; funding acquisition,
M.P.M. All authors have read and agreed to the published version of the manuscript.
Funding: This research was funded by the Pollak Fellowship Program for Excellence; the Richard
and Rhoda Goldman Scholarship Fund; the David Horwinst Foundation for the Study of Society and
the Economy; and the Rothschild Foundation.
Institutional Review Board Statement: This study was reviewed and approved by the Ethics
Committee of Tel Aviv University in accordance with accepted procedures. A copy of the Ethics
Committee’s approval can be provided upon request.
Informed Consent Statement: All study participants signed the informed consent statement attached
to the questionnaire. Additionally, those whose photos appear in the article provided explicit consent
for their inclusion.
Data Availability Statement: Data supporting the reported findings will be provided upon request
from [Link]@[Link].
Acknowledgments: The authors would like to thank the Dizengoff Center, as well as the dozens of
volunteers who helped carry out the four experiments, for making the ambitious research possible.
Conflicts of Interest: The authors declare no conflicts of interest.
Sustainability 2024, 16, 8586 23 of 32
Sustainability 2024, 16, 8586 23 of 32
Acknowledgments: The authors would like to thank the Dizengoff Center, as well as the dozens of
Acknowledgments:
volunteers who helpedThecarry
authors
out would
the fourlike to thank thefor
experiments, Dizengoff Center,
making the as wellresearch
ambitious as the dozens of
possible.
Sustainability 2024, 16, 8586 22 of 30
volunteers who helped carry out the four experiments, for making the ambitious research possible.
Conflicts of Interest: The authors declare no conflicts of interest.
Conflicts of Interest: The authors declare no conflicts of interest.
Appendix A
Appendix A
Photos
Photos
Figure A1.
Figure A1. Signs
Signs hanging
hanging from
from thethe ceiling
ceilingofofthe
themall,
mall,TheThesigns,
signs,written
writtenininHebrew,
Hebrew,read:
read:“Nylon
“Nylon
Figure A1. will
pantyhose Signstake
hanging
30 to from
40 theto
years ceiling of the mall,
decompose” The
(first fromsigns,
the written
left), in Hebrew,
“Fast and cheapread: “Nylon
fashion isn’t
pantyhose
pantyhose will
will take 30 to 40
take 30 else years
to 40isyears to decompose”
to decompose” (first from
(first from the left), “Fast and cheap fashion isn’t
really cheap; someone paying the price” (second fromthetheleft),
left),“Fast and cheap
and “Raising fashion
animals forisn’t
really
really cheap;
cheap; someone
someone else
elseisispaying
paying the
theprice”
price” (second
(second from thetheleft),
left),and
and“Raising
“Raisinganimals
animalsforforwool
wool requires a huge amount of resources” (third from fromthe left).
requires a hugea amount
wool requires of resources”
huge amount (third (third
of resources” from the
fromleft).
the left).
Figure A5. “Eight thousand toxic chemicals are used in the process of dyeing clothes”.
Figure A5.
Figure A5. “Eight thousand
thousand toxic
toxic chemicals
chemicals are
are used
used in
in the
the process
process of
of dyeing
dyeing clothes”.
clothes”.
Figure A5. “Eight
“Eight thousand toxic chemicals are used in the process of dyeing clothes”.
Sustainability 2024, 16, 8586
8586 2524of
of 32
30
Sustainability 2024,
Sustainability 2024, 16,
16, 8586
8586 25 of
25 of 32
32
Figure
Figure A6. Sales
A6. Sales stand
stand of
of ecological
ecological birthing
birthing boxes.
boxes.
Figure A6.
Figure A6. Sales
Sales stand of
stand of ecological
ecological birthing
birthing boxes.
boxes.
Figure A9.
Figure A9. Participants
Participants holding
holding cloth
cloth bags
bags with
with the
the inscription
inscription “I
“I Only
Only Buy
Buy Green
Green Fashion”.
Fashion”.
Appendix B
Appendix B
Captions on
Captions on Signs
Signs
•• Eighty thousand
Eighty thousand toxic
toxic chemicals
chemicals are areused
usedin inthe
theprocess
processof ofdyeing
dyeingthe
thefabrics
fabrics
•• Fast and
Fast and cheap
cheap fashion
fashion isis not
not really
really cheap,
cheap, somewhere
somewhere someone
someone else
else is
is paying
paying the
the
full price
full price
•• In
In order
order toto produce
produce oneone pair
pair of
of jeans,
jeans, itit takes
takes the
the amount
amount of of water
water that
that a person
person drinks
drinks
for
for 7.5
7.5 years
years
•• It
It takes
takes 2700
2700 LL of
of water
water to
to produce
produce one one t-shirt
t-shirt
•• We
Wehave
have enough
enoughclothes
clothesininthe
theworld
worldfor forthe
thenext
nextfifty
fiftyyears
years
•• Over
Over 64% of women workers in textile factories
of women workers in textile factories say that they say that they suffer
suffer physical
physical and and
ver-
verbal abuse every
bal abuse every day day
•• 21%
21% ofof the
the clothes
clothes wewe own
own will
will never
never be be worn
worn
•• 80%
80% ofof the
the time
time we
we wear
wear 20%
20% ofof the
the clothes
clothes in in our
our closet
closet
•• Raising
Raising animals
animals forfor wool
wool consumes
consumes aa huge huge amount
amount of of resources.
resources. In
In aa country
country with
with
300 sunny days a year do we really need another
300 sunny days a year do we really need another sweater? sweater?
•• Did
Did you
you know?
know? Polyester
Polyester made
made fromfrom petroleum
petroleum
•• The
The decomposition process of synthetic fabrics
decomposition process of synthetic fabrics takes
takes several
several hundred
hundred years,
years, please
please
think wisely before throwing them
think wisely before throwing them away away
Appendix
Appendix C C
Questionnaire
Questionnaire
Dear customer: We
Dear customer: Weare
areconducting
conducting anan experiment
experiment in collaboration
in collaboration withwith Tel Aviv
Tel Aviv Uni-
University, with the aim of improving the fashion shopping experience, the questionnaire
versity, with the aim of improving the fashion shopping experience, the questionnaire is
is completely
completely anonymous
anonymous and
and will
will bebe used
used toto improve
improve the
the shoppingexperience
shopping experienceonly.
only.
Thank you very much for your cooperation.
Thank you very much for your cooperation.
1. With who
1. With who did
did you
you come
come toto Dizengoff
Dizengoff Center
Center today?
today?
A.
A. alone
alone
B.
B. with friends
with friends
C.
C. with a spouse
with a spouse
D.
D. with family members(children/parents)
with family members (children/parents)
Sustainability 2024, 16, 8586 26 of 30
E. Other
2. During your visit, did you purchase items of clothing (including bags, shoes, scarves, etc.)?
A. Yes
B. No
3. In what amount of money did you buy?________
4. How many items did you buy?_______________
5. What is the cost of each item?________________
Please indicate to what extent you agree with the following statements:
6. I prefer to buy a single item over several cheap items at the same price
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
7. When I buy a garment, I look for information about the composition of the fabric
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
8. When I buy clothes, I look for information about the terms of employment of the
clothing manufacturers
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
10. I believe it is important to purchase green products (green products are products that
are not harmful to the environment, or less harmful than their counterparts)
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
11. The climate crisis is a critical crisis and must be dealt with urgently
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
12. I believe there is a connection between my consumer choices and the climate crisis
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
13. I feel that I know how to distinguish between green clothes and those that are not
A. Yes
B. No
C. Not sure
14. I came across many green clothes today during my shopping
A. Yes
B. No
C. Not sure
15. I believe that the clothes I bought today are green products
A. Yes
B. No
C. Not sure
16. My social environment will testify to me that in relation to other people I have a high
environmental awareness
I don’t agree 2 3 4 5 Strongly
at all 1 agree 6
Sustainability 2024, 16, 8586 27 of 30
17. Which of the following behaviors do you regularly do (you can mark more than
one answer)
A. Donate money/volunteer in a green organization
B. Consume a vegan/vegetarian diet
C. Avoid car ownership
D. Avoid buying new clothes
E. buy organic products
18. A (depends on experiment). Did you notice the inscription on your bag?
A. Yes
B. No
C. I’m not sure
19. B (depends on the experiment). A sustainable fashion festival took place this week.
Are you:
A. I did not hear or participate
B. I heard but did not participate
C. Participate in one or more activities of the festival
20. Please indicate your main occupation
A. High school student
B. a soldier
C. student
D. Full-time employee/self-employed
E. pensioner
F. A woman on maternity leave
G. Not employed
21. Age: _________
22. Gender:
A. man
B. woman
C. Not interested in answering
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Demographics play a significant role in influencing consumers' green self-image and agreement with environmental statements. Older age groups, such as 61–75 and those over 76, report a higher green self-image based on self-reporting, but their actual environmentally-friendly actions are varied . In contrast, younger age groups show less conviction in distinguishing green clothing from non-green . Gender-wise, women display higher levels of agreement with environmental statements and a stronger green self-image than men . These disparities highlight the influence of social and personal attitudes across different demographics in shaping green consumer behavior.
The persistent popularity of fast fashion can be attributed to factors such as its affordability, trendiness, and availability, which appeal to consumer preferences for variety and low-cost items . Even though there's growing awareness of the negative environmental and social impacts, such as pollution and exploitative labor conditions, consumer behavior often prioritizes immediate gratification over sustainability due to the convenience and economic incentives posed by fast fashion . Moreover, the dissonance between pro-environmental attitudes and actual purchasing choices indicates a significant challenge in changing consumer habits .
The main challenges include the common dissonance between consumers' pro-environmental attitudes and their actual purchasing choices, particularly due to a preference for fast and cheap fashion items, exemplified by the popularity of fast fashion brands like SHEIN . Even when consumers express interest in sustainability, there is a notable gap because simply providing sustainable options is insufficient; directing consumer preferences through additional means, such as nudging, becomes necessary .
The research proposes a series of 'nudges' as practical tools for policymakers and sustainable fashion producers. These include utilizing choice architecture to subtly guide consumer preferences towards sustainable options without limiting choices or significantly changing economic incentives . Empirical trials demonstrate the effectiveness of interventions such as informational, social norms, and visual cues to increase consumer awareness and preference for sustainable clothing. These tools are intended to realign consumers' positive attitudes with actual purchasing behaviors by making sustainable choices more accessible and appealing .
Consumer self-concept relates to purchasing decisions in that individuals prefer brands aligning with their self-identity, including perceptions of being environmentally conscious . However, a positive attitude towards sustainability does not always lead to purchasing action due to several barriers, such as higher costs of sustainable products, limited availability, and entrenched habits favoring convenience and cost over environmental considerations . Retail environments and marketing strategies significantly impact consumers' decisions, leading to a dissonance between their sustainable ideals and actual behavior. This indicates the need for more comprehensive strategies that address both psychological and practical barriers to purchasing sustainable fashion.
Green nudges are considered effective for promoting sustainable fashion consumption because they can subtly influence behavior towards pro-environmental choices without imposing restrictions or significant economic changes. The three main types of green nudges include: 1) Providing information about a product’s green characteristics (e.g., CO2 emissions), 2) Encouraging identity-based comparisons, which highlight social norms and foster competition for green behavior, and 3) Using default settings to promote green choices by reducing cognitive costs and emphasizing certain product features . These strategies leverage cognitive and social dynamics to increase the likelihood of selecting sustainable options .
Nudges influence consumer preferences by subtly steering individuals towards certain choices without changing the economic incentives or limiting options significantly. This involves creating environments where decision-making is influenced through soft mechanisms like 'choice architecture' . Specific examples include fashion stores using unique scents, strategic shelf placements, lighting, background music, and pricing strategies such as 1 + 1 sales to encourage more purchases . These nudges are designed to affect the consumer's decision-making process by creating an appealing atmosphere that extends the duration of their stay and increases the likelihood of purchasing more items .
Nudging significantly influences consumers' willingness to pay more (WTPM) for sustainable fashion by subtly enhancing the perceived value of such products. The effectiveness of nudges in boosting WTPM varies based on consumers' trust in the environmental claims and the credibility of the fashion brand. Studies have shown that sustainability labels acting as nudges can increase WTPM, but their impact is contingent on the authenticity and transparency of the brand's environmental commitments . This suggests that while nudges are powerful tools, their success is partly dependent on the consumer's trust in the brand's sustainability practices.
Field experiments in settings like shopping malls offer valuable insights into consumer behaviors by simulating real-world conditions where choice architecture can be tested effectively. These experiments allow researchers to observe the direct impact of various interventions on consumer preference and purchase decisions related to sustainable fashion . For instance, trials at Dizengoff Center demonstrated how different nudges such as knowledge dissemination, visual and verbal cues, or social norm messaging can influence consumers' perceptions and increase the likelihood of buying green products . Such insights are crucial for developing strategies that effectively promote sustainable consumer behavior in practical scenarios.
The fashion industry's highly globalized mass production and linear take-make-dispose economic model contribute to significant environmental and occupational issues. This model leads to extensive fossil fuel use, water consumption, and pollution due to toxic dye processes . Additionally, the industry heavily relies on low-wage workers in developing countries, resulting in poor working conditions and child labor . This not only causes ecological harm through carbon emissions and waste but also perpetuates social injustices .