Customer Success Services

Kickstart Your Career as an Oracle Customer Success Services

Imagine joining a global team of 4,000+ tech experts working with the
latest innovations alongside world-leading organizations. At Oracle A world of
Customer Success Services, you’ll help organizations accelerate their opportunities await
journey to the cloud, optimize business processes, and solve real-world you here
problems with cutting-edge technology.
Technology Space
Why Start Here?
Infinite possibilities for the
• Learn from the Best: Work closely with experienced right talent. Flexibility to
professionals who’ll guide and mentor you as you grow. work in different tracks as a
Cloud expert in functional or
• Ongoing Training: Get access to structured training in Oracle technical areas to gain
Cloud technologies, coding (Java, Python, AI / ML , SQL), expertise across multiple
analytics, and more. tracks
● Oracle SaaS -
• Make an Impact: Support major businesses across industries
with their most critical processes, right from the start. ● Fusion HCM, ERP,
SCM,
• Innovation & Growth: Be part of a culture that celebrates
● CX suite of products
hackathons, creativity, and continuous learning.
● EPM Suite of products
• Go Global: Opportunities to work on international projects and
● Oracle Analytics
even onsite roles worldwide (US, Europe, APAC, and more).
Cloud Services
Flexibility ● OCI , PaaS & SaaS
• Operate independently to deliver high-quality solutions while ● Apps Unlimited – EBS,
managing complex assignments using sound judgment. PSFT, JDE, Hyperion,
• Engage in code development, optimization, and review for FMW
performance tuning, applying a strong understanding of programming
fundamentals. Onsite Opportunities
• Collaborate effectively with colleagues, clients, and stakeholders For the right set of
through strong written and verbal communication. candidates, after gaining
expertise and based on
• Support, integrate, and extend Oracle Cloud and/or Oracle On-
skills and requirements, our
Premise applications.
experts are working in
• Contribute to cross-functional teams and potentially support clients in various countries
a 24/7 critical production environment
● US, Canada, South America
• Contribute to the lifecycle management of Oracle solutions, including
● Middle East, South Africa,
customer onboarding, user support, enhancements, and release
UK & Europe
management.
● Australia, Singapore

Confidential – Oracle Internal

 • Troubleshoot and resolve issues by applying analytical and logical
thinking. Grow with us, Shine with us

• Participate in business process innovation, extensions, and

enrichments to drive enhanced product adoption.
• Learn and adapt quickly to new technologies and business
processes.
Exciting opportunities to
grow and expand your
horizon in learning and
development

Build expertise in any of

OAF / ADF /
OJET
Oracle Integration Cloud

Oracle Analytics Cloud

Tuning
APEX development
Qualifications CX developers
• Be able to operate independently to provide quality work Oracle Cloud
products; perform varied and complex duties and tasks that need Oracle Database -
independent judgment Autonomous,
• Have excellent communication skills – both written & verbal DBaaS
• Have good interpersonal skills with ability to build rapport OCI Administration
with all stakeholders
AI, ML & NLP
• Have ability to present ideas and solutions in a clear & concise
manner
• Be self-motivated with a lot of energy and drive
in languages
• Have the ability and willingness to learn
such as Java,
• The ideal candidate should be Bachelor of
Python, C++ and
Engineering/Bachelor of Technology and should:
SQL,
o Have interest in supporting/integrating and extending
Oracle Cloud and/or Oracle On-Prem applications Applications

o Basic exposure / understanding of Data Model and Fusion SaaS (All)

Business process functionality On Prem /EBS
o Have a flair to write efficient code, optimize code and /PeopleSoft /JDE
understanding of performance tuning techniques ASCP / DEMANTRA

o Strong communication and articulation skill Oracle WMS

o Excellent analytical, logical and programming skills Business Functions

HCM/ SCM/
o Good understanding about Object Oriented Financials
Programming and Database concepts Logistics & Operations
o Be willing to work in time zone aligned to customer needs PaaS for SaaS
Customer Experience
• Participation in hackathon would be a definite plus

Confidential – Oracle Internal