Understanding Project Monitoring & Evaluation
Understanding Project Monitoring & Evaluation
BY
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Comprehensive definition
Project is a temporary endeavor involving a connected sequence of
activities and a range of resources, which is designed to achieve a specific
and unique outcome, which operates within time, scope, cost and quality
constraints and which is often used to introduce change (Lake, 1997).
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Key concepts:
• Sequences of Activities: the works and the steps we perform and the
methods and knowledge we use to achieve the project objective.
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Key concepts…
• Resources: A project utilizes a variety of resources [human, financial, material,
information, etc…] to carry out the activities or tasks.
• Unique Outcome: A project brings about a unique product or service -
something that has not existed in the organization here-to-fore.
• Scope- the extent of the problem or opportunity that the project needs to
address.
• Organization: is vital to coordinate resources to achieve the project objectives-
organizations can be public, private or NGOs.
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Key concepts…
• Time: any project should be time bounded-it has a start and end time
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Projects range in size, scope, cost and time from mega international
projects costing millions of dollars over many years to small domestic
projects with a low budget taking just a few hours to complete.
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Characteristics of Projects
• Objectives: A project has a set of objectives or a mission. Once the objectives are
achieved the project is treated as completed.
• Life cycle: A project has a life cycle. The life cycle consists of five stages… i.e. conception,
planning and organizing, implementation, commissioning, M&E stages.
• Team Work: Project is a team work and it normally consists of diverse areas.
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Cont’d…
• Risk and uncertainty: Risk and uncertainty go hand in hand with project.
• Change: Changes occur through out the life span of a project as a natural
outcome of many environmental factors.
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Examples of projects
• Build low cost/housing dev’t Projects
• Build a dam for hydroelectric power/irrigation
• Improve the standard of a road
• Set up a regional university/college
• Introduce a new (experimental) crop
• Introduce a new drug
• Create a network of village health centres
• Create a network of agric. extension services
• Create associations of municipalities
• Support the creation of tourism facilities
• Improve clean water supply
• Create wireless Internet access in universities 15
Reflection
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Projects Vs. Operations
• Organizations perform two types of work: project work and operational
work
• Operations are ongoing and repetitive while projects are temporary and unique.
• The purpose of a project is to attain its objective and then terminate whereas the
objective of an ongoing operation is to sustain the business.
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Feature Projects Operations
Purpose Attain objectives and terminate Sustain the organization
or result
Dynamic, temporary teams formed to Functional teams generally
meet project needs aligned with organizational
People
Generally not aligned with structure
organizational structure
Varies by organizational structure Generally formal, direct line
Authority Generally minimal, if any, direct line of authority
of
Manager
authority
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Project Family Tree
A project normally originates from a national plan or corporate plan. In normal scheme of things, the family
tree for a project would be as given below
Plan = National/Corporate plan with target for growth.
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Project Vs. Program
• A program is an assortment of related/associated projects that are managed
together to achieve a number of objectives.
• Program may also contain elements of ongoing operations. Since programs
comprise multiple projects, they are larger in scope than a single project.
• A program is a collection of projects – together all the projects form a
connected package of work.
• The different projects complement each other to assist the program in
achieving its overall objectives.
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Project Program
Narrow in scope Wide in scope; can comprise many
projects as components.
Differences
More precise and accurate in its Broader goal related to sectoral policy
objectives and features
Possible to calculate the costs and Difficult to calculate costs and returns
returns
Similarities
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Cont’d …
• Projects:
Education projects (opening elementary and secondary schools),
Road construction project,
Health projects such as establishing clinics and hospitals,
Water and sanitation projects,
Electricity, etc that are essential for a new village.
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#Reflection
• What is project management?
• What is the difference between project Management and
general management?
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Defining Project Management
Project management is an organized venture for managing projects, involves:
o scientific application of modern tools and techniques in planning, financing,
implementing, monitoring, controlling and coordinating unique activities or task
produce desirable outputs in accordance with the determined objectives with in
the constraints of time and cost.
According to PMBOK,
Project management is the application of knowledge, skills, tools and techniques to
project activities in order to meet project requirements [PMI, 2008].
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Defining Project Management…
• Project requirements- refer to the whole purpose of the project –this could be to solve
a problem, address a need, or take advantage of an opportunity.
• Knowledge- refers to as acquiring an understanding of the body of knowledge in nine
areas: integration, scope, time, cost, quality, contract, resources, communication and
risks.
• Skills – an ability or aptitude to perform something well
• Tools and techniques- tools refer to PM templates and checklists to follow, and
techniques describe how to use the tools or procedures to accomplish a specific
activity or task.
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Defining Project Management…
• Its origins lie in World War II, when the military authorities used the techniques of
operational research to plan the optimum use of resources.
• One of these techniques was the use of networks to represent a system of related
activities
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What are public projects?
• A public project is any project that is funded by a government, and is meant to
be owned or operated by that government.
• Most public projects relate to work a government does to fulfill a public purpose,
and commonly they include such things as road repair and construction, public
building construction, schools, and even public parks.
• Public sector projects are funded by taxpayers, and therefore are subject to more
open procedures than many other projects. For example, a public project may
need to publish requirements and request bids. Those bids must be opened at a
public place and then considered publicly.
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Project Vs. General management
• General management is a broad subject dealing with every aspect of
managing an ongoing activity.
• Project management is a carefully planned and organized effort to
accomplish a specific objective in relatively short period of time. For
example, construct a building; construct roads, implement a new computer
system, preparing a new curriculum, etc.
• General management provides the foundation for building project
management skills and is often essential for the project manager.
• A project, which is unique and temporary, requires different management
disciplines.
• Project management is a method for getting something done, whereas
general management is a method for keeping things going.
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PM Life Cycle
• What is project life cycle?
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The Project Life Cycle
• PLC….is the stages through which the project passes from inception to its
completion.
• Is a continuous process made up of separate and complementary stages
(phases) each with its own characteristics and each setting a ground for the
next one.
• There are different approaches:
• European Commission /EC/
• Project Management Institute /PMI/
• WB/UNEP/NEPAD
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The project cycle /PMI Model/
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The Project Cycle /World Bank/
Identification
Evaluation Preparation
Proposal
development
Implementation Appraisal
Financing
decision
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Identification Potential projects emerge from specialists, local leaders and national development
strategies. Identification of potential stakeholders, particularly primary stakeholders.
Carry out problem assessment and decide upon key objectives. Assess alternative
strategies for meeting objective.
Preparation and analysis The technical, institutional, economic, environmental, and financial issues facing
the project studied and addressed —including whether there are alternative
methods for achieving the same objectives.
Assessing feasibility as to whether and determining whether to carry out more
advanced planning. Project plan developed which can be appraised.
Evaluation On-going and final assessment of the success of the project against original
objectives, to learn lessons to help improve future projects.
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PCM refers to a process
oriented project
management system
covering the whole
project cycle from
project conception to
project completion.
• Project M & E is an integral part of the project cycle and of good project
management practice.
• Project M&E is a continuous management function
• to assess if progress is made in achieving expected results,
• to spot/identify bottlenecks in implementation and
• to highlight whether there are any unintended effects (positive or negative)
from an investment plan, programme or project and its activities.
Overview of Monitoring and Evaluation
M & E is carried out for different reasons. The major can be summarised as
follows.
• M&E results in better transparency and accountability
• M&E helps to catch problems early
• M&E helps ensure resources are used efficiently
• M&E helps organizations learn from their mistakes
• M&E improves decision-making
• M&E helps organizations stay organized
• M&E helps organizations replicate the best projects/programs
• M&E encourages innovation
• M&E encourages diversity of thought and opinions
A Successful M &E
1. Project Monitoring
2. Project Evaluation
Project Monitoring
What is Monitoring?
• Project Monitoring is a continuous process by which stakeholders obtain
regular feedback on progress towards achieving the set milestones and results
(often focusing more on process: inputs, activities and outputs).
• Project Monitoring refers to the process of keeping track of all project-related
metrics including team performance and task duration, identifying potential
problems and taking corrective actions necessary to ensure that the project is
within scope, on budget and meets the specified deadlines.
Monitoring
What is Monitoring?
Monitoring is a system for continuously gathering and processing relevant
data and information in order to:
• Document result, processes, experiences
• Identify achievement of project objectives and at target-deviations timely
recognize the needs for correction
• Make steering decisions: quickly initiate corrective measures and
adjustment.
• Make available the necessary resource for these measures
Monitoring
Thus Monitoring
1. Means keeping a track of implementation process
2. involves watching the progress of a project against time, resources/cost and
performance schedules during the execution of the project and identifying lagging
areas requiring timely attention and action
3. is defined as a management function to guide in the intended direction and to
check performance against pre-determined plans
4. means regularly checking of progress of works against the targets laid down in
order to ensure timely completion of the project
Purposes of Monitoring
Importance of monitoring:
• To assess the project results: To know how the objectives are being met. To ensure
the achievement of anticipated results while the plan executing
• To understand stakeholder’s perspectives: Through direct participation in the
process of monitoring and evaluation, learn about the people who are involved in the
research project. Understand their values and views, as well as design methods to
resolve conflicting views and interests.
• To promote empowerment of beneficiaries of the initiative.
Steps in Project Monitoring
Product &Service
provided
Activities Are activities leading to the expected output? What is causing delays or
unexpected result?
Are tasks personnel undertaken transform input to
output Is there anything
Inputs Are activities being implemented on schedule and happening that should
with in budget?
lead management to
Are finance, Human, and Material Resources modify the operation’s
Available on time and in the right quantities and implementation plan?
quality?
Types of Monitoring
Impact
Result Outcome
Result Monitoring
Output
Activities
Implementation Implementation Monitoring
(Means and Strategies)
Inputs
More on Types of Monitoring
1. Process Monitoring :
• Routine data is collected and analyzed in order to establish whether the project tasks
and activities are leading towards the intended project results. It answers the
questions “what has been so far, where, when and how has it been done”
• This is often referred to as ‘activity monitoring.’
• Process monitoring is implemented during the initial stages of a project as its sole purpose
is to track the use of inputs/resources, along with examining how activities and outputs
are delivered. It is often conducted in conjunction with compliance monitoring and feeds
into the evaluation of impact.
2. Technical Monitoring: It involves assessing the strategy that is being used in project
implementation to establish whether it is achieving the required results. It involves the
technical aspects of the project such as the activities to be conducted
Types of Monitoring
3. Assumption Monitoring: Involves measuring factors which are eternal to the project which
might affect the success or failure of the project
5. Compliance monitoring: Just as the name suggests, the purpose of compliance monitoring is to
ensure compliance with donor regulations, grant, contract requirements, local governmental
regulations and laws, ethical standards, and most importantly compliance with the expected
results of the project. The need for compliance monitoring could arise at any stage of the
project life cycle.
6. Context monitoring: Context monitoring is often called ‘situation monitoring.’ It tracks the
overall setting in which the project operates. Context monitoring helps us identify and measure
risks, assumptions, or any unexpected situations that may arise within the institutional, political,
financial, and policy context at any point during the project cycle. These assumptions and risks
are external factors and are not within the control of the project, however, context monitoring
helps us identify these on time to influence the success or failure of a project.
Types of Monitoring
7. Beneficiary monitoring: This type of monitoring is sometimes referred to as ‘Beneficiary
Contact Monitoring (BCM)’ and the need for this may arise at any stage of the project cycle.
Its primary purpose is to track the overall perceptions of direct and indirect beneficiaries in
relation to a project. It includes beneficiary satisfaction or complaints with the project and
its components, including their participation, treatment, access to resources, whether these
are equitable, and their overall experience of change. Beneficiary monitoring also tracks
stakeholder complaints and feedback mechanism
8. Organizational monitoring: As the name suggests, organizational monitoring tracks
institutional development, communication, collaboration, sustainability and capacity
building within an organization and with its partners and stakeholders in relation to project
implementation.
9. Results monitoring: This is where monitoring entwines with evaluation. It gathers data to
demonstrate a project’s overall effects and impacts on the target population. It helps the
project team to determine if the project is on the right track towards its intended results and
whether there may be any unintended impacts.
Monitoring Questions
If
Activities Outcomes
• Participants
• Funds What • Short
• Products • Intermediate
• Staff you will Outputs • Long
• Resources do
If
If Inputs Output
Then Then
Evaluation
What is Project Evaluation?
Project Evaluation:
agricultural program).
Outcomes
• Mid-term result, Intermediate effects of outputs on clients
(what beneficiaries achieve due to new access to services,
etc.) – e.g. greater agricultural yields.
Inputs
• Input (what project managers and development partners put
as - financial, human, and material resources) e.g.
agricultural inputs
What is Project Evaluation?
Evaluation includes:
• Looking at the aims and objectives of the project (What difference did this
project set out to make? What impact should it have had?);
• Assessing the progress made towards what we wanted to achieve at the
outset;
• Looking at the strategy chosen to implement the project (Did the strategy
work? If not, why not?); and
• Assessing whether or not funds were used efficiently
What is Project Evaluation?
Criterion Definition
Efficiency • Measure which of the project resources have been transformed into outputs
at better cost. Sometimes requires an economic analysis of different
alternatives.
• To what extent is the relationship between inputs and outputs timely, cost-
effective and to expected standards?
Impact • Assessment of long term effects, positive and negative, primary and secondary,
resulting from a programme, directly or otherwise, intentionally or otherwise.
iv) Equity: Was participation in the project equally accessible to all potential
beneficiaries? Did project benefits reach most of the intended target group or only a
small segment of the target population?
Step in Project Evaluation
Step 2: Identify Who Needs to Know What, and Why
• Questions should relate directly to the information or decision-making needs of project
stakeholders
• Stakeholders could include: Target group/clients/participants, Funders/investors, Board
members, Management, Staff, and Community
Step 3: Create an evaluation plan and evaluation indicators and develop Questions
Step 4: Briefing the concerned people about the evaluation plan and indicators
B) During Project Implementation: Evaluation should be a continuous process and should take place in
all project implementation activities. This enables the project planners and implementers to
progressively review the project strategies according to the changing activity and project objectives
C) After Project Implementation: This is to retrace the project planning and implementation process, and
result after project implementation. This further helps in
• Identifying constraints or bottlenecks inherent in the implementation phase;
• Assessing the actual benefits and the number of people who benefited;
• Providing ideas on the strength of the project for replication; and Providing a clear picture of
the extent to which the intended objectives of the project have been realized
Stages in Evaluation
1. Program Planning Stage:
• Pre-investment evaluation or
• Formative evaluation or
• Ex-ante evaluation or Early/ Formulation
• Pre-project evaluation or
• Exploratory evaluation or
• Need assessment
1. Formative Evaluation
• Done during the program-development stages
• conducted at mid-term (also called periodic evaluations) or semi-annually (also called
process evaluation, ex-ante evaluation, project appraisals)
2. Summative Evaluation
• Taken up when the program achieves a stable of operation or when it is terminated
• are only conducted when the project has been completed.
• are also called terminal evaluation, Outcome impact evaluation, ex-post evaluation, etc.)
Types of Evaluation
Monitoring Evaluation
• Performance • value
• Internally • Externally
• Continuous • One-off
Comparison of Monitoring and Evaluation
Monitoring Evaluation
Periodic and occasional review at significant
Continuous throughout the project
Timing point in project progress – end of project, mid point
of project, change of phase
Day to day activities, outputs, indicators Assess overall delivery of outputs and progress
Scope
of progress and change towards objectives and goal
Frequency On a regular basis (e.g. through quarterly By mid-term or on conclusion ( ex-post, i.e. at
progress reports and regular observation least two years after the project has ended)
Focus Inputs, Activity and outputs, Effectiveness, relevance, impact and cost-
effectiveness (Outcome and Impact)
Information Self evaluation, participatory evaluation, Same as for monitoring, plus external
Sources rapid participatory evaluation evaluation and interactive evaluation
Undertaken Project staff ( in conjunction with Same as for monitoring, plus external
by beneficiaries) evaluation ( commissioned by donor agencies)
Comparison of Monitoring and Evaluation
M & E System
M & E System
What is an M & E System?
• An M & E system:
• Covers all the work carried out before, during or after a project to define, select, collect,
analyse and use information.
• represents all the things that need be undertaken before, during and after program
implementation, in order to track and measure progress (and success) in achieving the
goal.
• is where everything comes together, from the initial selection of objectives and indicators
to the final evaluation of a project
• refers to all the indicators, tools and processes that used to measure if a project has been
implemented according to the plan (monitoring) and is having the desired results (
evaluation).
• refers to all the functions required to measure a project/plan progress and to assess the
achievement of its results. The system is usually composed of a set of results, measured
by indicators (together called the result framework) through monitoring tools and a
manual that describes the roles and responsibilities related to its functioning.
M & E System
Objectives of an ME System
• Measure performance
10. It must make the decision making at management level easy and efficient
11. An effective M&E System must have ways to report the findings to those who can
take action and use the findings for positive change
12. It must identify the responsible persons and the finalize the actions agreed
13. An effective and very good M&E system will be the one which reports its findings in a
positive way and as constructive criticism.
Fundamental Steps to Carry out M&E System