Health Project Management Overview
Health Project Management Overview
HOURS: 80
CREDITS: 8
Module outcomes
1. Explain concepts and principles of health project management.
2. Explain project management cycle.
3. Evaluate project appraisal
4. Develop grant project proposal
5. Develop business plan.
Module units
NO UNIT NAME HOURS
Theory Practical
1 Introduction to health project management 10 00
2 Project management cycle 18 02
3 Project appraisal 08 02
4 Grant project proposal development 10 10
5 Business plan development 10 10
RESOURCE SCHEDULING
Resource scheduling refers to the set of actions and methodology used by organizations to efficiently
assign the resources they have to jobs, tasks or projects they need to complete, and schedule start and
end dates for each task or project based on resource availability
Resource scheduling is a key step of project management.
It is also often used for simple operation management, as it allows project managers to outline
completion dates for tasks assigned to their teams, which they can report to stakeholders.
STEPS IN RESOURCE SCHEDULING
Typical resource scheduling steps
include:
1. Listing tasks or jobs that need to be completed along with an assumption of duration or effort,
which can be expressed in hours, days, or percentage of occupation.
2. Identifying constraints for each job or task: it can be a deadline, a set of skills required to
complete the task, a location where the resources need to be moved for the job, etc.
3. Identifying the types and number of resources needed to complete each task, i.e. the resource
demand. The demand for each type of resource can be then expressed in hours or days for
people, machines, etc. and in quantity if parts and materials are also needed.
4. Controlling the future availability of resources of each category (employees, equipment, rooms
etc).
If the resources are primarily people, this includes knowing how much work they typically do in a
day, what their current and forecasted workload is, if there are any planned absences or time off, new
hires, etc.
The total availability for a period can be expressed in a number of day and hours.
5. Matching available resources with tasks or jobs, i.e. scheduling each resource to perform a
specific task or job at a specific date, until all work is assigned.
Project Financing Criteria
When assessing the quality of the project design before submission of the Financing Proposal to the
competent authority, a further check should be made to ensure that the project is relevant, feasible
and sustainable.
See the table summary below:
Project Financing Criteria
Implementation phase
Project implementation refers to the process of carrying out the project plan by performing the activities
included therein.
The implementation phase involves the following:
1. Action Planning
2. Monitoring and Review
3. Risk Management
ACTION PLANNING
An action plan describes the way a project will meet its objectives through detailed action steps that
describe how and when these steps will be taken.
It describes the way the project will use its strategies to meet its objectives.
An action plan consists of a number of action steps or changes to be brought about by the project in the
community.
Advantages of an Action Plan
To lend credibility to the project. An action plan shows members of the community (including
sponsors) that your project is well ordered and dedicated to getting things done.
Ensures the project team members do not overlook any of the details.
To understand what is and isn't possible for the project to do
For efficiency: to save time, energy, and resources in the long run
For accountability: To increase the chances that people will do what needs to be done
Steps in Developing an Action plan
1. Determine what people and sectors of the community should be changed and involved in
finding solutions
Most of the health and development issues that community projects deal with are community-wide,
and thus need a community-wide solution.
Some members of the community the project might consider asking to join the action planning group
include:
a) Influential people from all the parts of the community affected by the initiative.
b) People who are directly involved in the problem
c) Members of grassroots organizations
d) Members of the various ethnic and cultural groups in the community
e) People the project knows are interested in the problem or issue
f) Newcomers or young people in the community who are not yet involved
2. Convene a planning group in your community to design your action plan.
- Make the planning committee as diverse and inclusive as possible.
- The group should look like the people most affected by the problem or issue.
- Communicate the project's vision, mission, objectives, strategies, targets and agents of change
and proposed changes for each sector of the community.
3. Develop an action plan composed of action steps that address all proposed changes.
The plan should be complete, clear, and current.
The action steps indicate the activities you must take to carry out your objectives while still fulfilling
your vision and mission
4. Review your completed action plan carefully to check for completeness.
- Make sure that each proposed change will help accomplish the project’s mission.
- Make sure that the action plan taken as a whole will help you complete your mission
MONITORING AND REVIEW
Monitoring and review is important because information is needed on how well the project objectives
and the action plan is being implemented and whether it is succeeding.
Monitoring and review helps to know:
a) If the activities are being carried out as planned.
b) Whether the effects are as predicted
c) Whether the costs are as predicted
d) If the assumptions on which the plan was based proved to be are correct.
If the project goals are still valid
RISK MANAGEMENT
Risk management is the process of identifying, analyzing and then responding to any risk that arises
over the life cycle of a project to help the project remain on track and meet its goal.
A risk is anything that could potentially impact the project’s timeline, performance or budget.
Risks are potentialities, and in a project management context, if they become realities, they then become
classified as issues that must be addressed.
So risk management, then, is the process of identifying, categorizing, prioritizing and planning for risks
before they become issues.
Risk Management Process
Managing risks on projects is a process that includes risk assessment and a mitigation strategy for
those risks.
Risk assessment includes both the identification of potential risk and the evaluation of the potential
impact of the risk.
A risk mitigation plan is designed to eliminate or minimize the impact of the risk events—occurrences
that have a negative impact on the project.
Risk assessment
Risk Identification
Involves using checklists of potential risks and evaluating the likelihood that those events might happen
on the project.
These checklists can be helpful to the project manager and project team in identifying both specific risks
on the checklist and expanding the thinking of the team.
The past experience of the project team, project experience within the company, and experts in the
industry can be valuable resources for identifying potential risk on a project.
Identify risk by category is another method for exploring potential risk on a project.
Some examples of categories for potential risks include the following:
Technical, Cost, Schedule, Client, Weather, Financial, Political, Environmental, People.
Risk Evaluation
After the potential risks have been identified, the project team then evaluates the risk based on the
probability that the risk event will occur and the potential loss associated with the event.
Not all risks are equal.
Some risk events are more likely to happen than others, and the cost of a risk event can vary greatly.
Evaluating the risk for probability of occurrence and the severity or the potential loss to the project is the
next step in the risk management process.
Having criteria to determine high impact risks can help narrow the focus on a few critical risks that
require mitigation.
Risk evaluation is about developing an understanding of which potential risks have the greatest
possibility of occurring and can have the greatest negative impact on the project.
These become the critical few.
After the risk has been identified and evaluated, the project team develops a risk mitigation plan, which
is a plan to reduce the impact of an unexpected event.
The project team mitigates risks in the following ways:
1. Risk avoidance
2. Risk sharing
3. Risk reduction
4. Risk transfer
Each of these mitigation techniques can be an effective tool in reducing individual risks and the risk
profile of the project.
The risk mitigation plan captures the risk mitigation approach for each identified risk event and the
actions the project management team will take to reduce or eliminate the risk.
Risk avoidance
Usually involves developing an alternative strategy that has a higher probability of success but
usually at a higher cost associated with accomplishing a project task.
A common risk avoidance technique is to use proven and existing technologies rather than adopt new
techniques, even though the new techniques may show promise of better performance or lower costs.
Risk sharing
Involves partnering with others to share responsibility for the risk activities.
Many organizations that work on international projects will reduce political, legal, labor, and others risk
types associated with international projects by developing a joint venture with a company located in that
country.
Partnering with another company to share the risk associated with a portion of the project is
advantageous when the other company has expertise and experience the project team does not have.
If the risk event does occur, then the partnering company absorbs some or all of the negative impact of
the event. The company will also derive some of the profit or benefit gained by a successful project.
Risk reduction
Is an investment of funds to reduce the risk on a project.
A project manager may hire an expert to review the technical plans or the cost estimate on a project to
increase the confidence in that plan and reduce the project risk.
Assigning highly skilled project personnel to manage the high-risk activities is another risk reduction
method.
Risk transfer
Is a risk reduction method that shifts the risk from the project to another party.
The purchase of insurance on certain items is a risk transfer method.
The risk is transferred from the project to the insurance company.
The purchase of insurance is usually in areas outside the control of the project team.
Weather, political unrest, and labor strikes are examples of events that can significantly impact the
project and that are outside the control of the project team.
Evaluation phase
Types of Evaluations
1. Formative Evaluation
2. Mid-term evaluation
3. Summative evaluation
4. Ex-post evaluation
5. Meta-evaluation
Formative Evaluation
This type of evaluation, also referred to as a baseline survey is carried out before an actual project is
implemented.
The formative evaluation is conducted mainly to review the existing status in the targeted population,
which in turn informs project focus.
The formative evaluation is an important type of evaluation as it is not only the starting point of a
project, but also forms the basis for evaluation.
Additionally, the tools and methodologies that are used at the formative evaluation are usually the ones
that are carried on to other stages of evaluation such as the mid-term and summative evaluation.
Mid-term Evaluation
The mid-term reviews are conducted mid-project.
The mid-term reviews are important for the purposes of establishing whether a project is heading
towards the set goals and objectives, thereafter informing management and control decisions by the
project management
It is important in building organizational confidence in the project implementation strategies, or in the
case where indicators are not pointing towards success, acting as a call to the change of implementation
strategies.
Summative evaluation
This evaluation type is also known as the end-term evaluation or the project completion evaluation.
It is intended to be carried out immediately at project conclusion.
Summative evaluation is carried out to establish project outputs and immediate outcomes, with results of
the evaluation compared to the results at baseline.
This evaluation generally informs stakeholders on the project success and is important for documenting
success stories and lessons learnt.
This evaluation is also usually carried out by the project team.
Ex-post evaluation
This type of evaluation is also called the post- implementation evaluation.
Ex-post evaluation is more intense than summative evaluation and is conducted by external evaluators
for the purposes of independent assessment and takes much longer time duration before being conducted
after project completion.
This is not only because external evaluators need to be outsourced, but also because it is intended to
capture the impacts of the project.
It is usually the final evaluation associated with a project.
Meta-evaluation
Meta-evaluation is a type of evaluation that is based on several different sources of information.
Organizations may hire several evaluation teams in order to conduct a meta-evaluation, while in other
cases, different evaluations conducted by different institutions on similar initiatives can be considered
for meta-evaluation.
Steps in Conducting an Evaluation
1. Engage stakeholders to ensure that all partners invested in what will be learned from the
evaluation become engaged early in the evaluation process
2. Describe the program to clearly identify its goals and objectives. This description should include
the program’s needs, expected outcomes, activities, resources, stage of development, context,
and logic model
3. Design the evaluation design to be useful, feasible, ethical, and accurate.
4. Gather credible evidence that strengthens the results of the evaluation and its recommendations
Sources of evidence could include people, documents, and observations
5. Justify conclusions that are linked to the results and judged against standards or values of the
stakeholders
6. Deliberately ensure use of the evaluation and share lessons learned from it.
Tools used for Evaluation
Once evaluation questions have been formulated and indicators specified, it is possible to specify the
way in which data will be collected for the evaluation.
Methods must be specified for each evaluation question.
These methods can be quantitative or qualitative.
Quantitative methods
Questionnaires and surveys
Closed or open-ended questions can be used to ask opinions of participants or target groups in a
systematic way.
Questionnaires can be mailed out, sent by email or posted on the web
2. Records
Records of project activities contain important information about the way the participants react to the
project content.
Analyzing these records facilitates the identification of trends and patterns
Qualitative methods
1. Interviews
Structured, semi-structured, or unstructured interviews in person or by phone are useful to explore
opinions and issues in depth on a one-to-one basis.
2. Focus groups
Group sessions with small groups of people allow exploration of different views on an issue, or
clarify issues to complement other data collection methods.
Observation
Observing specific components of the project can be a powerful way to learn about the participants’
responses and uptake of the project.
Expert opinions
The opinion of experts on specific components of the project can yield objective information on whether
the project meets quality criteria.
Project appraisal
After appraising, the possible the projects, a none-viable project may remain, these projects are ranked
so as to choose the ones to be implemented cost. This is due to scarcity of resources for project
implementation. At this stage further analysis of the project is covered out. Where a critical a view is
done by a team of independent expects who are not involved in feasibility bodies done earliest. This
provides an opportunity to reexamine every aspect of the project before funds raising committed.
Development budgeting may be undertaken
Project appraisal means the assessment of a project.
Project appraisal is made for both proposed and executed projects.
Project appraisal is a cost and benefits analysis of different aspects of proposed project with an objective
to adjudge its viability.
Project appraisal is the process of assessing and questioning proposals before resources are committed.
It is an essential tool for effective action in community renewal. It’s a means by which partnerships can
choose the best projects to help them achieve what they want for their community.
But appraisal has been a source of confusion and difficulty for projects in the past. Audits of the
operation of Single Project Budget schemes have highlighted concerns about the design and operation of
project appraisal systems, including:
Individual appraisals which do not cover the necessary information or provide only a superficial
analysis of the project
Particular problems in dealing with risks, options and value for money
Appraisals which are considered too onerous/burdensome for smaller projects
Rushed appraisals
Project appraisal is a requirement before funding of programs is done. But tackling problems like those
outlined above is about more than getting the systems right on paper. Experience in projects emphasizes
the importance of developing an ‘appraisal culture’ which involves developing the right system for local
circumstances and ensuring that everyone involved recognizes the value of project appraisal and has the
knowledge and skills necessary to play their part in it.
Those involved in appraisal have appropriate information and training and make appropriate use of
technical and other expertise
There are realistic allowances for time involved in project development and appraisal
Decisions are within a implementers’ powers
There are appropriate arrangements for very small projects
There are appropriate arrangements for dealing with novel, contentious or particularly risky projects.
Appraising a project
Consultation
Local consultation may help determine priorities and secure community consent and ownership. More
targeted consultation, with potential project users, may help ensure that project plans are viable. A key
question in appraisal will be whether there has been appropriate consultation and how it has shaped the
project
Options
Options analysis is concerned with establishing whether there are different ways of achieving objectives.
This is a particularly complex part of project appraisal, and one where guidance varies. It is vital though
to review different ways of meeting local need and key objectives.
Inputs
It’s important to ensure that all the necessary people and resources are in place to deliver the project.
This may mean thinking about funding from various sources and other inputs, such as volunteer help or
premises. Appraisal should include the examination of appropriately detailed budgets.
Implementation
Appraisal will need to scrutinize the practical plans for delivering the project, asking whether staffing
will be adequate, the timetable for the work is a realistic one and if the organization delivering the
project seems capable of doing so.
Forward strategies
The appraisal of forward strategies can be particularly difficult, given inevitable uncertainties about how
projects will develop. But is never too soon to start thinking about whether a project should have a fixed
life span or, if it is to continue beyond a period of regeneration funding, what support it will need to do
so. This is often thought about in terms of other funding but, with an increasing emphasis on
mainstream services in neighborhood renewal, appraisal should also consider mainstream links and
implications from the first.
Sustainability
In regeneration, sustainability has often been talked about simply in terms of whether a project can be
sustained once regeneration funding stops but sustainability has a wider meaning and, under this
heading, appraisal should include an assessment of a project’s environmental, social and economic
impact, its positive and negative effects.
While appraisal will focus detailed attention on each of these areas, none of them can be considered in
isolation. Some of them must be clearly linked – for example, a realistic assessment of outputs may be
essential to a calculation of value for money. No project will score highly against all these tests and
considerations. The final judgment must depend on a balanced consideration of all these important
factors.
Are appraisals systematic and disciplined with a clear sequence of activities and operating rules?
Is there an independent assessment of the project by someone who has not been involved with the
development of the project?
Does the appraisal process culminate in clear recommendations that inform approval (or rejection) of
the project?
Is the approval stage clearly separate?
Is the appraisal process well documented, with key documents signed, showing ownership and
agreement, and allowing the appraisal documentation to act as a basis for future management,
monitoring and evaluation?
Does the appraisal system comply with any relevant government guidance
Are the right people involved at various stages of the process and, if necessary, how can you widen
involvement?
Relevance.
These are key functions in the planning and allocation stages of public investments. Effective appraisal
supports decision making for optimization of project design and impact and is critical in selecting
projects that yield the highest social and economic returns.
Feasibility
A feasibility study is used to determine the viability of an idea. The objective of such a study is
to ensure a project is legally and technically feasible and economically justifiable. It tells us
whether a project is worth the investment. The feasibility study provides an investigating
function. As the name implies, a feasibility study is an analysis of the viability of an idea. The
feasibility study focuses on helping answer the essential question of “should we proceed with the
proposed project idea?” All activities of the study are directed toward helping answer this
question.
Feasibility studies can be used in many ways but primarily focus on proposed project. Project
owners with ideas should conduct a feasibility study to determine the viability of their idea
before proceeding with the development of the project. Determining early that a project idea will
not work saves time, money and heartache late
Sustainability
In order to assess the sustainability of a project, one should try to determine if various conditions
that can assure the continuation of the benefits of the project are satisfied. Examples of such
conditions are:
Identification: Do the community members have a clear view on which results they would
like to be implemented in a permanent way?
Commitment: Are the local stakeholders sufficiently involved in the project? Are the local
(academic) authorities supporting the project? Is the project embedded in a larger research
initiative: national/regional/international?
Financial: Will there be sufficient money available after the project to continue with its
application? Is the necessary infrastructure available and are there provisions for the
maintenance of these facilities?
Visibility: Which measures are foreseen to communicate the results of the project to the local
community? Will there be an effort to transfer the necessary knowledge and skills.
◦ Anticipated expenses
◦ Proposed profits
◦ Estimated demand
Financial Analysis
In order to adjudge the financial viability of the project, the following aspects need to be carefully
analyzed :
◦ Cost of capital
◦ Means of finance
Market Analysis
Before the production actually starts, the project manager needs to anticipate the possible market
for the product.
He has to anticipate who will be the possible customer for his product and where his product will
be sold.
Technical Analysis
Technical analysis implies the adequacy of the proposed equipment to prescribed norms.
It should be ensured whether the required know how is available with the project
Ecological Analysis
Ecological analysis should also be done particularly for major projects which have significant
implication
The key factors considered for ecological analysis are: ¾ Environmental damage ¾ Restoration
measure
Introduction to grant proposal writing
Topic Objectives
By the end of the training session the trainee should be able to:
Title page
Project title
Abstract
Context/executive summary –describing the social, economic, political and cultural
background
Project justification -rationale, problem statement, priority needs, proposed approach
which includes type of intervention, implementing organization and project aims
Target group and how they will benefit
Project implementation –describe activities and resource allocation
Budget –be itemized (income and expense
Monitoring and evaluation-basis for monitoring and setting indicators to monitor
Reporting –schedule of project reports and financial report
Management and personnel: A brief description should be given of the project personnel,
the individual roles each one has assumed, and the communication mechanisms that exist
between them. All the additional information (such as CVs) should be attached to the
annexes.
Plan ahead-Allow plenty of time for those involved to meet, discuss, and review progress
in the grant writing process. Also, allow enough time to get the required signatures and
to get the proposal to the funder.
Be aware of donor priorities- Carefully match your project with an appropriate funding
source. The primary difference between successful grant writing and inefficient
proposal Submission is the amount of time invested in the strategic identification of
appropriate funders.
Use action words- when writing your proposal, such as achieve, engage, begin, compare,
evaluate, exhibit, offer, lead, involve, organize, prepare, research, restore, reveal,
support, demonstrate, define, implement, instruct, produce, validate, verify, test,
recognize, use, etc.
Be realistic in what you are proposing. What can reasonably be accomplished in the
scope time and resources of this grant?
Be a learning organization. Learn from your own and others experiences with the same
donor! Read the reviews of other proposals that have been submitted to the same donor
if is possible.
Be factual and specific. Don't talk in generalities or in emotional terms. Be sure to
substantiate all statements in your proposal, otherwise don't make them.
Limit technical and organizational jargon. Use language anyone will understand — no
abbreviations, initials, or jargon. Don't assume the reader will understand your acronyms
or abbreviations, and also make sure to include an acronyms page.
Advantages
A proposal is an essential marketing document that helps cultivate an initial professional
relationship between an organization and a donor over a project to be implemented
A proposal facilitates appropriate words for the conception of an idea
The proposal has a framework that establishes ideas formally for a clear understanding of
the project for the donor
Successful proposals mean financial aid for the organization to grow for the replication of
project and idea
Disadvantages
Planning problems: Although a good idea exists, yet when we try to plan it out
extensively, we face many unexpected challenges
There are often tight deadlines, and proposals may be rejected
Proposals are prepared to apply for external funds for the implementation of a project. Most
grant applications ask for the same information, but they often have different formats. Some will
have a list of questions.
Assignment:
Identify one felt need in your community and write a project proposal to a donor.
Logical frame work
Present a standardized summary of the project and its logic.
Purposes:
Summarizes what the project intends to do and how
Summarizes key assumptions
Summarizes outputs and outcomes that will be monitored
and evaluated
Logical frame work
Project Inputs
Project Input refers to all physical and non-physical assets that are used as the basis for adding
value to a given project and contributing to achieving project goals and objectives. It may take a
variety of forms, from energy, process, technology and the like to requirements, guidelines,
capital, etc. Project input is transformed into certain output throughout the project life-cycle.
Managing project input means identifying, estimating and using physical and non-physical assets
in the project in order to ensure that these assets are sufficient for making necessary changes
within the project environment. Actually, the process of making change to a project can be
characterized by 4 variables:
Input
Resources
Output
Enablers
Project change is made when enablers (people, equipment, machines) transform input into
desired output (product, service, some other results) through consuming available resources
(money, time, technology). Project management appears to be a mechanism of managing these
variables in order to ensure balanced use of resources and smooth transformation of inputs into
outputs.
Inputs are very often confused to be synonymous with activities. However, these terms are not
interchangeable. Inputs, in simple terms, are those things that we use in the project to implement
it. For example, in any project, inputs would include things like human resource (personnel),
finances in the form of money, machinery such a vehicles, and equipment such as public address
systems among others. Inputs ensure that it is possible to deliver the intended results of a project.
Activities
Activities on the other hand are actions associated with delivering project goals. In other words,
they are what the personnel/employees do in order to achieve the aims of the project. In a HIV
and AIDS project, for example, activities would include things such as conducting community
meetings to sensitize the public on prevention measures, installing condom dispensers at hot-
spots, collecting periodic data to monitor project progress among others.
Outputs
These are the first level of results associated with a project. Often confused with “activities”,
outputs are the direct immediate term results associated with a project. In other words, they are
usually what the project has achieved in the short term. An easy way to think about outputs is to
quantify the project activities that have a direct link on the project goal. For example, project
outputs in a HIV and AIDS project would be: the number of community awareness meetings that
were done, the number of condom dispensers installed, number of HIV and AIDS infected
persons referred for ARTs among others.
Outcome:
This is the second level of results associated with a project and refers to the medium term
consequences of the project. Outcomes usually relate to the project goal or aim. For example, in
a safe water project, an outcome would be “the percentage of households that are using
chlorinated drinking water”. Another outcome could be “the percentage of children suffering
from diarrhea.” Nevertheless, an important point to note is that, outcomes should clearly link to
project goals.
Impact:
It is the third level of project results, and is the long term consequence of a project. Most
often than not, it is very difficult to ascertain the exclusive impact of a project since
several other projects, not similar in nature can lead to the same impact. An example of
an impact would be reduced poverty rates, reduced child mortality rates among others. In
the case of the Safe Water project, an increase in the number of households using treated
water would directly impact on fewer cases of people suffering from diarrhea, meaning
that there will be a reduced number of lost man-hours. This has a direct impact on
poverty reduction. Also, the number of children suffering from diarrhea may reduce,
meaning that the cases of child deaths are reduced.
Logical matrix
Business Plan
Definition: a business plan is a document that convincingly demonstrate that your business idea
can sell enough of its products and services so as to make products and services so as to make
satisfactory profit and attractable to potential financiers.
In other words a business plan in a road map you can follow to start and manage a successful
business. It shows step by step on how to start, fund, manage, monitor, and evaluate a successful
business.
Business Plan as a Tool
1. Objective and goal creating tool
2. management tool
3. training tool
4. promotion tool
5. fund raising tool/capital
6. staffing tool
7. monitoring and evaluating tool
8. business creation tool
9. weakness/ omissions identifying tool
10. measuring performance
11. for motivation
Benefits
1. It forces would be entrepreneur to establish written goals and objectives for their proposed
businesses.
2. It enables potential entrepreneur to assess the viability of their business opportunity on paper
3. it assist in identifying the potential customers, marketing opportunities, pricing strategy,
promotional activities, distribution strategy and a competitive conditions needed for business
success.
4. It identifies the number of employees needed, the skills they should possess, the task they will
perform and the methods of remuneration to be adopted.
5. It establishes the financial needs of a business and suggests the possible sources of financing
6. It helps to identify critical factors for successful entry and growth of a businesses in a given
market place.
Business Description
For a new startup business it will include
1. Objectives, vision, mission statement and goals
2. Specific objectives (SMART)
a. service objective (qualify of service)
b. Profit objective (actual % and amount targeted)
c. Growth objective
d. Social objectives (corporate responsibility)
3. type/form of business venture
4. Date of commencement
5. Physical location
6. Advantages of the location
7. Postal address, physical address/ street/buildings/ road
8. Telephone contact/ email/ fax/website
9. Brief history of the business (company)
10. Experiences of the owners
Marketing Plan
1. description of the target market ( customer segment)
2. Description of products/ services
3. Prices of products/ services
4. Distribution of products /services
5. Promotion of productions/ services
Competitor Analysis
1. internal analysis both strength and weakness
2. External analysis (opportunities and threats)
3. environmental analysis ( political, social, economic, regulatory factors that can impact on
your business)
Business Operation
1. Product/service development design and facilities.
2. Description of premises
3. Ownership status
4. Renovations/ facelifts/medications
5. Products and services to be offered
6. Machinery, tools, equipment and other facilities required
7. Implementation
a. procurement
b. repair and maintenance
c. repair and maintenance
d. future expansions
8. legal requirements: business name, tax compliance, labour laws, by-laws e.t.c
9. Monthly overhead expenses
10. Professional and support services
Financial Plan
1. Pre-operational costs ( costs before start-up
2. Working capital
3. Projected monthly cash flow statement
4. Projected annual cash flow statement
5. Projected profoma income statement
6. Projected balance sheet
Appendix
1. Brochures and advertisement materials
2. Maps and photos of location
3. Copies of lease and contracts
4. Company certificates of registration
5. List of assets available as collateral for a loan
6. Copies of licenses
7. Research and marketing results
8. Any other materials needed to support your business plan
9. List of equipment owned or to be purchased
How do Potential Lenders and Investors Evaluate the Plan
customers who may want to see the business plan before buying the products pay more attention
to the
i) Experience of the entrepreneur
ii) Market projections
i. Cash flow
ii. Collateral
iii. Character
iv. Contribution of equity
The business plan must therefore reflect the entrepreneurs credit history, the ability of the
entrepreneur to meet the debt and the interest payable (cash flow) the collateral or tangible assets
being secured for the loan and the amount of personal equity the entrepreneur has invested in the
business.
-Investors on the other hand place more emphasis on the entrepreneur’s character then lenders.
-Investors want to make sure that the entrepreneur is complaint and willing to accept this
involvement.
-They also demand a high rate of returns and will therefore focus on the market and financial
projections
Information Needs
do quick feasibility study of the business concept to see whether there are possible
barriers to success.
i. marketing
ii. Goals and objectives
iii. Finance
iv. Production
ery broad –based data and information and work down until
we develop a positioning strategy and quantifiable goals and objectives.
– this would include
household income trends.
o Population shifts
o Food consumption habits and trends
o Travel trends and
o Employment trends
- here the points of
interest would be;
o Total food sales
o The commercial restaurant sales etc.
he/she would offer, the actual market positioning in the competitive environment and the market
objectives – in order to form the marketing plan.
i) Introducing page;
Name and address of the business
Names and addresses of the principal owners
The nature of the business
Statement of financing needs
Statement of confidentiality of the report
II) EXECUTIVE SUMMARY
Introductory page
This is the title of cover page that provides a brief summary of the business plan’s content.
The introductory page should contain the following
The name and address
The names of entrepreneurs ( Tel, Fax , Email , Box e.t.c)
A description of the company and the business nature
The amount of finance needed
A statement of the confidentiality of the report.
Executive Summary
epared after the total plan is written – normally to
maximum of two pages.
lightly
The executive summary should be concise and convincing, addressing issues such as
The business concept or model
The unique aspects of concept
The individual starting the business
How the money will be made and how much
Any supportive evidence that may give it strength are included
The section is only meant to highlight factors and provide a strong motivation to the person
reading the plan.
The definition will guide the firm through long –term decision making
After the mission statement a number of important factors that provide a clear description and
understanding of the business venture should be discussed.
Key elements are the
Products or services
The location and size of the business
The history of the venture.
Production Plan
The plan should describe the complete product. If some or all of manufacturing process
is to be subcontracted
The plan should describe the sub-contractors, including location, reasons for selection,
costs and any contracts competed.
Others include – manufacturing operations and layout the raw materials the suppliers,
costs capital equipment etc.
Operation Plan
This section goes beyond the manufacturing process and describes the flow of goods and
services from production to the customer
It includes storage, shipping, control procedures, customer support services
Others include renovations, product service, machinery and tools et.c
Marketing Plan
The marketing plan- is an important part of the business plan since it describes how the
product or service will be distributed, priced and promoted.
Marketing plan – is an important part of the business plan since it describes how the
product or service will be distributed, priced and promoted
Marketing research evidence to support any critical marketing decisions as well as
forecasting sales should be described in this section.
Organization Plan
The organizational plan in part of the business plan that describes the ventures form of
ownership
That is, proprietorship, partnership or corporation
The details the shares of stock authorized, share options as well as names and resume of
directors
It details the organizational structure.
Financial Plan
Is an important part of business plan since it determines the potential investment commitment
needed for the new business venture and indicate its economic feasibility