Selection of Technical Consultant

Request for Proposal (RFP)

Establishment of a Program Management Unit
(PMU) to support DMEO in the Institutionalization
of the Output-Outcome Monitoring Framework
(OOMF) of Govt. of India

August 2020

Government of India
 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

Contents

Disclaimer ........................................................................................................................... 5

Glossary ............................................................................................................................... 7

Invitation for Proposal .................................................................................................... 10

1. Introduction .............................................................................................................. 11

2. Instructions to Applicants ........................................................................................ 15

A. General ................................................................................................................... 15

B. Documents.............................................................................................................. 29

C. Preparation and Submission of Proposal ................................................................ 32

D. Evaluation Process ................................................................................................. 38

E. Appointment of Consultant .................................................................................... 40

3. Criteria for Evaluation ............................................................................................. 43

4. Fraud and Corrupt Practices ..................................................................................... 47

5. Pre-Proposal Conference.......................................................................................... 49

6. Miscellaneous .......................................................................................................... 50

Schedules .......................................................................................................................... 51

Schedule 1 : Terms of Reference .................................................................................... 52

Schedule 2 : Form of Agreement .................................................................................... 77

Annex-1 : Terms of Reference .................................................................................. 103

Annex-2 : Deployment of Personnel......................................................................... 104

Annex-3 : Estimate of Personnel Costs..................................................................... 105

Annex-4 : Cost of Services ....................................................................................... 106

Annex-5 : Payment Schedule .................................................................................... 107

Annex-6 : Bank Guarantee for Performance Security .............................................. 112

Schedule 3 : Guidance Note on Conflict of Interest ................................................... 113

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

Appendices ..................................................................................................................... 116

Appendix-I : Technical Proposal ................................................................................. 117

Form-1 : Letter of Proposal....................................................................................... 117

Form-2 : Particulars of the Applicant ....................................................................... 120

Form-3 : Statement of Legal Capacity ...................................................................... 123

Form-4 : Power of Attorney ...................................................................................... 124

Form-5 : Financial Capacity of the Applicant .......................................................... 126

Form-6 : Particulars of Key Personnel ...................................................................... 127

Form-7 : Proposed Methodology and Work Plan ..................................................... 129

Form-8 : Abstract of Eligible Assignments of the Applicant ................................... 130

Form-9 : Abstract of Eligible Assignments of Key Personnel .................................. 131

Form-10 : Eligible Assignments of Applicant .......................................................... 132

Form-11 : Eligible Assignments of Key Personnel .................................................. 133

Form-12 : Curriculum Vitae (CV) of Key Personnel ............................................... 134

Form-13 : Deployment of Personnel......................................................................... 136

Form-14 : Other Implementation Support Team Members ...................................... 145

Appendix-II : Financial Proposal................................................................................. 146

Form 1 : Covering Letter .......................................................................................... 146

Form-2 : Financial Proposal...................................................................................... 147

Form-3 : Estimate of Personnel Costs ...................................................................... 150

Form-4 : Estimates by Pillars for Resident Personnel Costs + Local Costs +

Overhead Expenses……………………………………………………….152

Appendix-III : List of Bid-Specific Provisions ............................................................ 152

Appendix-IV : Instructions for Online Bid Submission: ........................................... 153

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

No.U-11021/02/2020-DMEO
Government of India
NITI Aayog
Development Monitoring and Evaluation Office
Sansad Marg, New Delhi -110001

Request for Proposal (RFP)

August 31, 2020

Subject: Request for Proposal (RFP) for Selection of Technical Consultant for
Establishment of a Program Management Unit (PMU) to support DMEO in the
Institutionalization of Output Outcome Monitoring Framework (OOMF) of Govt. of India.

The Development Monitoring and Evaluation Office (DMEO), National Institution for
Transforming India (NITI) Aayog, Government of India, intends to engage a Consultancy Firm
to support in the Institutionalization of the Output Outcome Monitoring Framework
(OOMF) of Govt. of India, details of which have been provided in the RFP document.

DMEO, NITI Aayog invites proposals for this assignment, from national / international firms /
organisations / institutions, which have requisite experience in this field as detailed in the RFP.
The salient features of the study, eligibility criteria and instructions on how to bid and other details
are available in the RFP document uploaded on the DMEO website ([Link]
and Central Public Procurement Portal ([Link] Important
information & tentative dates are given in section 1 of the RFP.

Interested applicants are requested to log into Central Public Procurement Portal (CPPP) and
submit their RFP response online, on or before Oct 5, 2020, 1100 hours Please note manual /
offline bids shall not be accepted. Detailed instructions for online bid submission have been
provided in Appendix-IV. Applicants can also refer to Bidders’ Manual available on CPPP
([Link] for further
queries.

Shri O.P. Thakur

Senior Research Officer
Development Monitoring & Evaluation Office (DMEO)
C022, 5th floor, NITI Aayog, Sansad Marg
New Delhi, 110001
Email: dmeoeval-niti@[Link]

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
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Disclaimer

The information contained in this Request for Proposals document (“RFP”) or subsequently
provided to Applicants, whether verbally or in documentary or any other form by or on behalf of
the Authority or any of its employees or advisers, is provided to Applicants on the terms and
conditions set out in this RFP and such other terms and conditions subject to which such
information is provided.

This RFP is not an agreement and is neither an offer nor invitation by the Authority to the
prospective Applicants or any other person. The purpose of this RFP is to provide interested
parties with information that may be useful to them in the formulation of their Proposals pursuant
to this RFP. This RFP includes statements, which reflect various assumptions and assessments
arrived at by the Authority in relation to the Consultancy. Such assumptions, assessments and
statements do not purport to contain all the information that each Applicant may require. This
RFP may not be appropriate for all persons, and it is not possible for the Authority, its employees
or advisers to consider the objectives, technical expertise and particular needs of each party who
reads or uses this RFP. The assumptions, assessments, statements and information contained in
this RFP, may not be complete, accurate, adequate or correct. Each Applicant should, therefore,
conduct its own investigations and analysis and should check the accuracy, adequacy,
correctness, reliability and completeness of the assumptions, assessments and information
contained in this RFP and obtain independent advice from appropriate sources.

Information provided in this RFP to the Applicants is on a wide range of matters, some of which
depends upon interpretation of law. The information given is not an exhaustive account of
statutory requirements and should not be regarded as a complete or authoritative statement of
law. The Authority accepts no responsibility for the accuracy or otherwise for any interpretation
or opinion on the law expressed herein.

The Authority, its employees and advisers make no representation or warranty and shall have no
liability to any person including any Applicant under any law, statute, rules or regulations or tort,
principles of restitution or unjust enrichment or otherwise for any loss, damages, cost or expense
which may arise from or be incurred or suffered on account of anything contained in this RFP or
otherwise, including the accuracy, adequacy, correctness, reliability or completeness of the RFP
and any assessment, assumption, statement or information contained therein or deemed to form
part of this RFP or arising in any way in this Selection Process.

The Authority also accepts no liability of any nature whether resulting from negligence or
otherwise, howsoever caused, arising from reliance of any Applicant upon the statements
contained in this RFP.

The Authority may in its absolute discretion, but without being under any obligation to do so,
update, amend or supplement the information, assessment or assumption contained in this RFP.

The issue of this RFP does not imply that the Authority is bound to select an Applicant or to
appoint the Selected Applicant, as the case may be, for the Consultancy and the Authority
reserves the right to reject all or any of the Proposals without assigning any reasons whatsoever.

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

The Applicant shall bear all its costs associated with or relating to the preparation and submission
of its Proposal including but not limited to preparation, copying, postage, delivery fees, expenses
associated with any demonstrations or presentations which may be required by the Authority or
any other costs incurred in connection with or relating to its Proposal. All such costs and expenses
will remain with the Applicant and the Authority shall not be liable in any manner whatsoever
for the same or for any other costs or other expenses incurred by an Applicant in preparation or
submission of the Proposal, regardless of the conduct or outcome of the Selection Process.

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

Glossary

Additional Costs As in Item H of Form-2 of Appendix-II

Agreement As defined in Schedule-2

Agreement Value As defined in Clause 6.1.2 of Schedule-2

Applicable Laws As defined in Schedule-2

Applicant As defined in Clause 2.1.1

Associate As defined in Clause 2.3.3

Authorized Representative As defined in Clause 2.13.3

Authority As defined in Clause 1.1.1

Bid Security As defined in Clause 2.20.1

Bill of Quantity (BoQ) As defined in Clause 2.15.1

Conditions of Eligibility As defined in Clause 2.2.1

Conflict of Interest As defined in Clause 2.3.1

Consultancy As defined in Clause 1.2

Consultancy Team As defined in Clause 2.1.4

Consultant As defined in Clause 1.2

CPPP Central Public Procurement Portal

CV Curriculum Vitae

Deliverables As defined in Paragraph 8 of Schedule-1

Documents As defined in Clause 2.12

Effective Date As defined in Clause 2.1 of Schedule-2

Eligible Assignments As defined in Clause 3.1.4

Final Evaluation Report As specified in Paragraph 10 of Schedule-1

Financial Proposal As defined in Clause 2.15.1

Form of Agreement Form of Agreement as in Schedule-2

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

INR, Re, Rs. Indian Rupee(s)

Inception Report As specified in Paragraph 8 of Schedule-1

Key Date As defined in Paragraph 9 of Schedule-1

Key Personnel As defined in Clause 2.1.4

Lead Member As defined in Clause 2.1.1

LOA Letter of Award

Member As defined in Clause 2.3.3 (a)

Official Website As defined in Clause 1.11.2

Personnel As defined in Clause 1.1.1(m) of Schedule-2

Professional Personnel As defined in Clause 2.14.6

Prohibited Practices As defined in Clause 4.1

Project As defined in Clause 1.1.6

Project Manager As defined in Clause 4.6 of Schedule-2

Proposal As defined in Clause 1.2

Proposal Due Date or PDD As defined in Clauses 1.5 and 1.8

Resident Personnel As defined in Clause 1.1.1(n) of Schedule-2

RFP As defined in Disclaimer

Selected Applicant As defined in Clause 1.6

Selection Process As defined in Clause 1.6

Services As defined in Clause 1.1.1(p) of Schedule-2

Sole Firm As defined in Clause 2.1.1

Statement of Expenses As defined in Note 13, Form-2 of Appendix-II

Statutory Auditor An Auditor appointed under Applicable Laws

Support Personnel As defined in Clause 2.14.6

Team Leader As defined in Clause 2.1.4

Technical Proposal As defined in Clause 2.14.1

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

TOR As defined in Clause 1.1.3

US$ United States Dollar

WG As defined in Paragraph 12 of the TOR

The words and expressions beginning with capital letters and defined in this document shall
unless repugnant to the context, have the meaning ascribed thereto herein.

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Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

Invitation for Proposal

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
of the Output-Outcome Monitoring Framework (OOMF) of Govt. of India

1. Introduction1$

1.1 Background

1.1.1. The Government of India has been undergoing a major reform and transformation
towards achieving better outcomes for the people of India. To this account the
Government has begun bringing the public schemes and projects under a monitorable
Output-Outcome Monitoring Framework. The National Institution for Transforming
India (NITI Aayog), through its Development, Monitoring and Evaluation Office
(DMEO), is anchoring this initiative for the Govt. of India and with this exercise aims to
nurture an open, accountable, pro-active and purposeful style of governance by
transitioning from mere outlays, or physical and financial progress, to result-oriented
outputs, outcomes and impact.

1.1.2. The Development Monitoring and Evaluation Office (DMEO) of NITI Aayog in
consultation with the Ministry of Finance and various Central Government Ministries
has devised this Output-Outcome Monitoring Framework (OOMF) based on
international best practices. The scope of this exercise covered about 600 Central Sector
and Centrally Sponsored schemes of around 67 Departments/ Ministries of the
Government of India with a total average annual outlay of about Rs. 12 Lakh crores.

1.1.3. The OOMF is a result of the collaboration and teamwork of a wide range of stakeholders
across various Ministries and Departments of the Government of India. In FY 2019-2020,
the OOMF was formally included as part of the Union Budget presented by the Ministry
of Finance, Government of India. This document and framework presented the financial
outlay for FY 2019-20 with clearly defined outputs and outcomes along with measurable
output and outcome-based indicators with specific targets as well. The document
contained the Output-Outcome Framework for major Central Sector (CS) Schemes and
Centrally Sponsored Schemes (CSS) with outlay greater than Rs. 500 crores in FY 2019-
20. Hence, this document covered 163 schemes, which was around 95% of the total CS/
CSS budget for the 591 CS/ CSS schemes covered in the Outcome Budget 2019-20. The
OOMF document for CS / CSS schemes with outlay less than Rs. 500 crores in FY 19-
20 were presented by respective Ministries and Departments at the time of discussions
on Detailed Demand for Grants. Following a similar process, the OOMF document has
now been presented as part of the overall Budget of Government of India for FY 20-21
as well.

1.1.4. The DMEO intends to institutionalize the OOMF further for Government of India and
State Governments. Having achieved this major milestone and looking forward to
increasing NITI Aayog’s mandated efforts to speed up the overall national development
agenda, it is now an opportune stage to reflect on progress, map the road forward and
build capacities. DMEO ultimately seeks to improve and transform the overall

1
$ Instructions for Applicants
Note 1: Blank spaces contain formats that are to be used by the Applicant after the RFP is issued. (See Appendix-III)
Note 2: Footnotes marked - “$” in the relevant Clauses of the RFP and Schedules are for guidance of the Applicants. In case of
Appendices, the footnotes marked - “$” or in other non-numerical characters shall be omitted by the Applicants while submitting
their respective Proposals. (See Appendix-III)

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Monitoring & Evaluation (M&E) framework for Government of India and therefore
requires support in doing so.

1.1.5. For this purpose, it is proposed to select a suitably qualified consultancy firm to support
DMEO, NITI Aayog as a Program Management Unit (PMU) in the institutionalization
of OOMF and undertake parallel activities to speed up overall national development
agenda. The consultancy firm shall assist in transfer of international best practices to the
selected stakeholders, train and capacitate concerned officers of select departments in
utilizing methodologies related to adopting an integrated development approach.

1.1.6. In pursuance of the above, the Authority has decided to carry out the process for selection
of a Technical Consultant for Establishment of a Program Management Unit to support
DMEO in the Institutionalization of the Output-Outcome Monitoring Framework
(OOMF) of Govt. of India (the “Project”) in accordance with the Terms of Reference
specified at Schedule-1 (the “TOR”).

1.2 Request for Proposals

1.2.1. The Authority invites proposals (the “Proposals”) for selection of a Technical
Consultant (the “Consultant”) who shall provide consultancy services as a Program
Management Unit (PMU) in the institutionalization of OOMF and undertake parallel
activities to speed up overall national development agenda, in accordance with the TOR
(collectively the “Consultancy”).

The Authority intends to select the Consultant through an open competitive bidding
process in accordance with the procedure set out herein.

1.3 Due diligence by Applicants

Applicants are encouraged to inform themselves fully about the assignment and the local
conditions before submitting the Proposal by paying a visit to the Authority, sending
written queries to the Authority, and attending a Pre-Proposal Conference on the date
and time specified in Clause 1.10.

1.4 Availability of RFP Document

The document can be downloaded from the Official Website of the Authority
([Link] and CPPP - Central Public Procurement Portal
([Link]

1.5 Validity of the Proposal

The Proposal shall be valid for a period of not less than 90 days from the Proposal Due
Date (the “PDD”).

1.6 Brief description of the Selection Process

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The Authority has adopted a two-stage selection process (collectively the “Selection
Process”) for evaluating the Proposals comprising technical and financial bids to be
submitted in two separate sealed envelopes.

In the first stage, a technical evaluation will be carried out as specified in Clause 3.1
Based on this technical evaluation, a list of short-listed applicants shall be prepared as
specified in Clause 3.2. In the second stage, a financial evaluation will be carried out as
specified in Clause 3.3. Proposals will finally be ranked according to their combined
technical and financial scores as specified in Clause 3.4. The first ranked Applicant shall
be selected for negotiation (the “Selected Applicant”) while the second ranked
Applicant will be kept in reserve.

1.7 Currency conversion rate and payment

1.7.1 For the purposes of technical evaluation of Applicants, Rs. 73.4 (Rupees seventy-five) 2
per US$ shall be considered as the applicable currency conversion rate. In case of any
other currency, the same shall first be converted to US$ as on the date 60 (sixty) days
prior to the Proposal Due Date, and the amount so derived in US$ shall be converted into
INR at the aforesaid rate. The conversion rate of such currencies shall be the daily
representative exchange rates published by the International Monetary Fund for the
relevant date.

1.7.2 All payments to the Consultant shall be made in INR in accordance with the provisions
of this RFP. The Consultant may convert INR into any foreign currency as per Applicable
Laws and the exchange risk, if any, shall be borne by the Consultant.

1.8 Schedule of Selection Process

The Authority would endeavour to adhere to the following schedule:

# Event Description Date

1 Last date for receiving queries/clarifications Thursday, 10 September, 2020

2 Pre-Proposal Conference Tuesday, 15 September, 2020

3 Authority response to queries Monday, 21 September, 2020

4 Proposal Due Date or PDD Monday, 5 October, 2020

5 Opening of Proposals Tuesday, 6 October, 2020

6 Letter of Award (LOA) Tuesday, 27 October, 2020

7 Signing of Agreement Monday, 9 November, 2020

8 Validity of Applications 90 days of Proposal Due Date

2
Source : Financial Benchmarks India, Aug 28, 2020

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1.9 Pre-Proposal Queries

Prospective Applicants may address their queries to the nodal officer specified below:
Shri O.P. Thakur
Senior Research Officer
Phone: 011 - 23045133
Email: dmeoeval-niti@[Link]

1.10 Pre-Proposal Conference

The date, time and venue of Pre-Proposal Conference shall be:

Date: September 15, 2020

Time: 1500 Hrs.

Venue: To be communicated on the NITI Aayog and DMEO website

Further details regarding the Pre-proposal will be updated on the official website of the
Authority. Applicants may register for the same on or before September 13, 2020 by
submitting the following details of their representatives attending the pre-proposal
conference at the email address mentioned in clause 1.11: Name, Designation, Company,
Mobile number, Email Address

1.11 Communications

1.11.1 All communications including the submission of Proposal should be addressed to:
Shri O.P. Thakur
Senior Research Officer
Development Monitoring & Evaluation Office (DMEO)
C-022, 5th floor, NITI Aayog, Sansad Marg
New Delhi, 110001
Phone: 011 - 23045133
Email: dmeoeval-niti@[Link]
1.11.2 The Official Website of the Authority is: [Link]

Note: Please open [Link] or CPPP - Central Public Procurement

Portal ([Link] to access all the posted and uploaded
documents related to this RFP.

1.11.3 All communications, including submission of demand draft in original form for bid
security (as per Clause 2.20), should have the following information, marked at the top
in bold letters:

“RFP for Establishment of a Program Management Unit (PMU) to support DMEO

in the Institutionalization of the Output Outcome Monitoring Framework (OOMF)
of Govt. of India”

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 Establishment of a Program Management Unit (PMU) for the Institutionalization
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2. Instructions to Applicants

A. General

2.1 Scope of Proposal

2.1.1 Detailed description of the objectives, scope of services, Deliverables and other
requirements relating to this Consultancy are specified in this RFP. In case an applicant
firm possesses the requisite experience and capabilities required for undertaking the
Consultancy, it may participate in the Selection Process either individually (the “Sole
Firm”) or as lead member of a consortium of firms (the “Lead Member”) in response to
this invitation. The term applicant (the “Applicant”) means the Sole Firm or the Lead
Member, as the case may be. The manner in which the Proposal is required to be
submitted, evaluated and accepted is explained in this RFP.

2.1.2 Applicants are advised that the selection of Consultant shall be on the basis of an
evaluation by the Authority through the Selection Process specified in this RFP.
Applicants shall be deemed to have understood and agreed that no explanation or
justification for any aspect of the Selection Process will be given and that the Authority’s
decisions are without any right of appeal whatsoever.

2.1.3 The Applicant shall submit its Proposal in the form and manner specified in this Section
2 (Instruction to Applicants) of the RFP. The Technical Proposal shall be submitted in
the form at Appendix-I and the Financial Proposal shall be submitted in the form at
Appendix-II. Upon selection, the Applicant shall be required to enter into an agreement
with the Authority in the form specified at Schedule-2.

2.1.4 Key Personnel

The Consultant shall form a multi-disciplinary team (the “Consultancy Team”) for
undertaking this assignment. The Consultancy Team shall consist of the following key
personnel (the “Key Personnel”). The Key Personnel will comprise of core team
and non-core team who shall discharge their respective responsibilities as
specified below:
Key Personnel No. of Key Minimum Responsibilities
Personnel No. of
Person
Months
Core Team (To be scored as a part of the bid evaluation)
Lead Capacity 1 24 S/He will lead, coordinate and
Building Expert supervise a multi-disciplinary team,
(the “Team and act as the focal point to the
Leader”) Authority throughout the duration of
the Consultancy. S/He will be
responsible for:

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
• Overall supervision,
monitoring and coordination of
the Consultancy assignment.
• Reviewing Consultancy
assignment’s strategic
directions and the operating
model and give suggestions on
course-corrections.
• Building an integrated capacity
building plan for
training/sensitization
workshops to be conducted for
sustainable adoption of the
OOMF among the Central
ministries/departments and
States/UTs.
• Design and lead the
development of course
curriculum, pedagogic
methods, training materials,
post training reference
materials, training feedback
forms etc. including
assessments to analyse training
effectiveness.
• Lead the execution of
training/sensitization
workshops among the Senior
as well as mid-level
Government officials in
Central ministries/departments
and States/UTs.
• Ensuring all
deliverables/milestones are
satisfactorily delivered.
• Build and implement systems
to ensure sustainability of the
initiatives deployed
International 1 12 S/He will be responsible for:
Development • Benchmarking the adoption
Expert status, efficacy and
effectiveness of Performance

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
Budgeting Systems in other
countries with those in India.
• Supporting the team in senior
level interactions/meetings
with Central Government
ministries/departments and
State/UT
governments/administrations.
• Providing insights based on
learning from the State
Governments and international
best practices after
contextualizing them to the
Indian context.
• Supporting the team with
strategic inputs on possible
implementation pathways in
rolling out the Consultancy
assignment.
Monitoring & 1 12 S/He will be responsible for:
Evaluation • Reviewing and documenting
(M&E) expert the systems and processes for
institutionalizing the Output
Outcome Monitoring
Framework in India.
• Benchmarking the programme
monitoring systems in other
countries with those in India.
• Building an overall strategy for
engagement of Central
ministries/departments and
States/UTs for OOMF
institutionalization.
• Developing guidelines,
toolkits, checklists, standard
operating procedures, manuals,
etc. as well as training material
for the Consultancy
assignment.
• Designing monitoring maturity
assessment methodology and
related templates.

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
• Engage with the Senior
government officials in the
Central Ministries/departments
and State governments to
facilitate internalization of
outcomes-based monitoring.
• Define detailed work plans,
establish review mechanisms,
lead and submit review reports.
Technology and 1 9 S/He will be responsible for:
Digital • Reviewing the current OOMF
Enablement monitoring dashboard/IT
Expert (e- system and analyse it in the
Governance context of current and future
Solution needs
Architect) • Identify best practices and
benchmark the current OOMF
dashboard; keep assessing the
Outcomes-based monitoring
systems across Government of
India and States/UTs and
document learnings thereof
• Lead stakeholder consultations
for assessment of the scope of
the OOMF dashboard 2.0
• Lead the effort on preparation
of the Business Requirements
Document (BRD), Functional
Design Document (FDD) and
Technical Design Document
(TDD) and converting that into
a Terms of Reference and then
a Request for Proposal (RFP)
document for procurement of a
technical agency for OOMF
dashboard 2.0 development
• Design and deploy the
technical agency management
and monitoring systems to be
used during the development
of the OOMF dashboard 2.0

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
• Design training modules for
training of nodal officers and
NIC teams on OOMF
monitoring dashboard and
conducting the trainings with
support from rest of the team
members
• Lead API integration effort of
OOMF dashboard 2.0 with the
MIS systems of other
ministries/departments.
Public Sector 1 12 S/He will be responsible for:
Expert • Providing strategic and tactical
inputs on planning and
executing the institutionalizing
of OOMF within the Central
ministries/departments and
States/UTs
• Provide insights based on
existing accountability
mechanisms in the government
for performance budgeting to
identify possible means of
institutionalizing Outcomes-
based
• Support the delegations
meeting the Senior
Government Officials in the
Centre and States by adding an
implementation perspective
from the Government
viewpoint.
• Add a historical perspective on
performance budgeting
through insights
• Support the team during the
training & sensitization
workshops with the Central
ministries/departments and
States

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
Non-core Team (Expected to be deployed based on approach and methodology
adopted for the assignment and requirements of the client, but not to be evaluated as a
part of the bid)
Development 1 24 S/He will be responsible for:
Facilitation • Supporting the International
Expert Development Expert in
integrating insights into the
action plans for the Program
Management Unit.
• Engaging with the mid-senior
level officials from the Central
Ministries/Departments and
State Governments.
• Provide sector expertise during
the ministry/department
engagements.
• Supplement the M&E expert in
designing, implementing and
reviewing the feedback
received during the
workshops/trainings to
improve technical approach &
methodology.
• Support reviews of the team’s
work plans and submission of
timely review reports.
• Act as a mid-management
layer in the PMU team.
Evidence-based 1 24 S/He will be responsible for:
Policy Making - • Support the Lead Capacity
Capacity Building Expert in the micro-
Building Expert planning and execution of the
Capacity Building plan
• Contribute to the development
of course curriculum,
pedagogic methods, training
materials, post training
reference materials, etc.
including assessments to
analyse training effectiveness.
• Conduct pre-planning and
provide operational and

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
technical support to the
training/sensitization
workshops conducted among
the Senior as well as mid-level
Government officials in
Central ministries/departments
and States/UTs.
• Support the development of
training performance reports
and report progress based on
them.
Communications 1 12 S/He will be responsible for:
Expert • Design and develop an
integrated communications
plan for the OOMF
institutionalization exercise
including but not limited to
finalizing target audiences, key
messages, modes of
engagement, communication
schedule, etc.
• Work with the
communications team at the
Authority to own and execute
the communications plan.
• Identify and develop key
stakeholder engagement
metrics and track activity
progress.
• Conceptualize, develop and
lead the execution of a
National
Conference/Event/Workshop
on Outcomes-based
monitoring/budgeting.
Implementation 2 48 S/He will be responsible for:
Support Team • Support the team in execution
(Project of the various tasks as may be
Management, deemed necessary.
Trainers etc.) • Provide data analytical support
to the team for developing
insights.

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Key Personnel No. of Key Minimum Responsibilities

Personnel No. of
Person
Months
• Support the preparation of the
training materials, etc. and
related content while
conducting sensitization
workshops/trainings.
• Provide logistical/operational
support in conducting the State
level workshops/trainings.

The consulting firm should demonstrate that they have sufficient qualified experts to
undertake the proposed assignment.

2.2 Conditions of Minimum Eligibility of Applicants

2.2.1 Applicants must read carefully the minimum conditions of eligibility (the “Conditions
of Eligibility”) provided herein. Proposals of only those Applicants who satisfy the
Conditions of Eligibility will be considered for evaluation.

2.2.2 To be eligible for evaluation of its Proposal, the Applicant shall fulfil the following

(A) Technical Capacity: The Applicant should be a Private/ Public limited company or
partnership firm or expert institution with operations in India. Individuals are not eligible
to participate in this RFP. The Applicant shall have, over the past 5 (five) years preceding
the PDD, undertaken a minimum of 5 (five) Eligible General Assignments and 3 (three)
Eligible Specific Assignments as specified in Clause 3.1.4. The Applicant should not
have been debarred or blacklisted by the Central Government, any State Government, a
Statutory Authority, or a Public-Sector Undertaking, from participating in any consulting
assignment.

(B) Financial Capacity: The Applicant shall have received a minimum income of Rs. 250
(two hundred and fifty) crores per annum from professional fees during each of the 3
(three) financial years FY 2017-18, FY 2018-19 and FY 2019-20. For the purpose of
evaluation, Applicants having comparatively larger revenues from professional fees shall
be given added weightage. For the avoidance of doubt, professional fees hereunder refer
to fees received by the Applicant for providing advisory or consultancy services to its
clients.

(C) Availability of Key Personnel: The Applicant shall offer and make available all Key
Personnel meeting the requirements specified in sub-clause (D) below.

(D) Conditions of Eligibility for Key Personnel: Each of the Key Personnel must fulfil the
Conditions of Eligibility specified below:

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S. Key Minimum Length of Experience on Eligible

No Personnel Educational Professional Assignment
3
Qualifications Experience
Core Team (It is mandatory for each of the Core team - Key Personnel, that would be
evaluated as per the scoring criteria, to have completed at least 1 year of full-time
association with the Applicant Firm)
1 Lead Capacity Master’s Degree 15 years S/he should have
Building (or equivalent) in undertaken at least 3
Expert (Team Management, (three) Eligible General
Leader) Development Assignments and 2 (two)
Studies or related Eligible Specific
field(s). Assignments in the area.
Minimum of 10 years’
experience in the area of
capacity building/ training/
facilitation for government
officials or multi-lateral
funding agencies.
2 International Master’s Degree 15 years S/he should have led the
Development (or equivalent) in team for 3 (three) Eligible
Expert International General Assignments and 2
Development, (two) Eligible Specific
Economics, Social Assignment in the area.
Sciences,
Management or
related field(s).
Ph.D. will be
preferred.
3 Monitoring & Master’s Degree 15 years S/he should have
Evaluation (or equivalent) in undertaken at least 2 (two)
(M&E) expert Economics, Eligible General
Statistics, Assignments and 3 (three)
Econometrics or Eligible Specific
related field(s). Assignments in the area.
Ph.D. will be Minimum of 10 years’
preferred. experience in the area of
Monitoring & Evaluation.
4 Technology Master’s Degree 15 years S/he should have
and Digital (or equivalent) in undertaken at least 2 (two)
Enablement Information Eligible General
Expert (e- Technology, Assignments and 1 (one)
Governance Computer Science Eligible Specific
Solution or related field(s) Assignments in the area.
Architect)

3
For degrees obtained from the accredited foreign Boards/universities, the applicant shall furnish a self-declaration on the academic
equivalence to the 'Minimum Educational Qualifications' as defined in Clause 2.2.2 (D).

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S. Key Minimum Length of Experience on Eligible

No Personnel Educational Professional Assignment
3
Qualifications Experience
5 Public Sector Postgraduate 20 years S/he should have
Expert degree in Public undertaken at least 2 (two)
Policy, Public Eligible General
Administration, Assignments and 1 (one)
Governance, etc. or Eligible Specific
related field(s) or Assignments in the area
Post Graduate with at least 10 years of
degree in any experience in Public
discipline Administration.
Non-core Team (Expected to be deployed based on approach and methodology adopted
for the assignment and requirements of the client, but not to be evaluated as a part of the
bid)
6 Development Master’s Degree 10 years S/he should have
Facilitation (or equivalent) in undertaken at least 2 (two)
Expert International Eligible General
Development, Assignments and 1 (one)
Economics, Social Eligible Specific
Sciences, Assignments in the area.
Management or
related field(s).
7 Evidence- Master’s Degree 10 years S/he should have
based Policy (or equivalent) in undertaken at least 2 (two)
Making - Economics, Eligible General
Capacity Statistics, Assignments and 1 (one)
Building Econometrics or Eligible Specific
Expert related field(s). Assignments in the area.
Minimum of 5 years’
experience in the area of
Capacity Building/
Training/ Facilitation for
Government officials or
Multi-lateral funding
agencies.
8 Communicati MBA (or 10 years S/he should have
ons Expert equivalent) in undertaken at least 2 (two)
Marketing & Eligible General
Communications Assignments. Minimum of
5 years’ experience in the
area of IEC (Information,
Education and
Communication) in
Public/Development
Sector.

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S. Key Minimum Length of Experience on Eligible

No Personnel Educational Professional Assignment
Qualifications3 Experience
9 Implementatio Post Graduate in 5 years S/he should have
n Support Management or undertaken at least 1 (one)
Team (Project related field (s) Eligible General
Management, Assignments and 1 (one)
Trainers etc.) Eligible Specific
Assignments in the area.

2.2.3 The Applicant shall enclose with its Proposal, certificate(s) from its Statutory Auditors4$
stating its total revenues from professional fees during each of the 3 (three) financial
years i.e. FY 2017-18, FY 2018-19 and FY 2019-20 and the fee received in respect of
each of the Eligible Assignments specified in the Proposal. In the event that the Applicant
does not have a statutory auditor, it shall provide the requisite certificate(s) from the firm
of Chartered Accountants that ordinarily audits the annual accounts of the Applicant.

However, for the Eligible Assignments, the Applicant can also provide requisite
certificate(s) from its chartered accountant that ordinarily audits the annual accounts of
the Applicant.

2.2.4 The Applicant should submit a Power of Attorney as per the format at Form-4 of
Appendix-I; provided, however, that such Power of Attorney would not be required if
the Application is signed by a partner of the Applicant, in case the Applicant is a
partnership firm or limited liability partnership.

2.2.5 Any entity which has been barred by the Central Government, any State Government, a
statutory authority or a public sector undertaking, as the case may be, from participating
in any project, and the bar subsists as on the date of Proposal, would not be eligible to
submit a Proposal either by itself or through its Associate.

2.2.6 An Applicant or its Associate should have, during the last three years, neither failed to
perform on any agreement, as evidenced by imposition of a penalty by an arbitral or
judicial authority or a judicial pronouncement or arbitration award against the Applicant
or its Associate, nor been expelled from any project or agreement nor have had any
agreement terminated for breach by such Applicant or its Associate.

2.2.7 While submitting a Proposal, the Applicant should attach clearly marked and referenced
continuation sheets in the event that the space provided in the specified forms in the
Appendices is insufficient. Alternatively, Applicants may format the specified forms
making due provision for incorporation of the requested information.

2.3 Conflict of Interest

4
$ Please do not attach complete printed annual financial statements. In case relevant extracts of duly audited annual financial
statements containing the requisite details are provided, duly countersigned by the authorised signatory, a separate certification by
statutory auditors would not be necessary in respect of clause 2.2.3.

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2.3.1 An Applicant shall not have a conflict of interest that may affect the Selection Process or
the Consultancy (the “Conflict of Interest”). Any Applicant found to have a Conflict of
Interest shall be disqualified. In the event of disqualification, the Authority shall forfeit
and appropriate the Bid Security as mutually agreed genuine pre-estimated compensation
and damages payable to the Authority for, inter alia, the time, cost and effort of the
Authority including consideration of such Applicant’s Proposal, without prejudice to any
other right or remedy that may be available to the Authority hereunder or otherwise.

2.3.2 The Authority requires that the Consultant provides professional, objective, and impartial
advice and at all times hold the Authority’s interests’ paramount, avoid conflicts with
other assignments or its own interests, and act without any consideration for future work.
The Consultant shall not accept or engage in any assignment that would be in conflict
with its prior or current obligations to other clients, or that may place it in a position of
not being able to carry out the assignment in the best interests of the Authority.

2.3.3 Some guiding principles for identifying and addressing Conflicts of Interest have been
illustrated, - in the Guidance Note at Schedule-3. Without limiting the generality of the
above, an Applicant shall be deemed to have a Conflict of Interest affecting the Selection
Process, if:

(a) the Applicant, its consortium member (the “Member”) or Associate (or any
constituent thereof) and any other Applicant, its consortium member or Associate (or
any constituent thereof) have common controlling shareholders or other ownership
interest; provided that this disqualification shall not apply in cases where the direct
or indirect shareholding or ownership interest of an Applicant, its Member or
Associate (or any shareholder thereof having a shareholding of more than 5% (five
per cent) of the paid up and subscribed share capital of such Applicant, Member or
Associate, as the case may be) in the other Applicant, its consortium member or
Associate is less than 5 per cent of the subscribed and paid up equity share capital
thereof; provided further that this disqualification shall not apply to any ownership
by a bank, insurance company, pension fund or a public financial institution referred
to in subsection (72) of section 2 of the Companies Act, 2013. For the purposes of
this Clause 2.3.3(a), indirect shareholding held through one or more intermediate
persons shall be computed as follows: (aa) where any intermediary is controlled by
a person through management control or otherwise, the entire shareholding held by
such controlled intermediary in any other person (the “Subject Person”) shall be
taken into account for computing the shareholding of such controlling person in the
Subject Person; and (bb) subject always to sub-clause (aa) above, where a person
does not exercise control over an intermediary, which has shareholding in the Subject
Person, the computation of indirect shareholding of such person in the Subject Person
shall be undertaken on a proportionate basis; provided, however, that no such
shareholding shall be reckoned under this sub-clause (bb) if the shareholding of such
person in the intermediary is less than 26% (twenty six per cent) of the subscribed
and paid up equity shareholding of such intermediary; or

(b) a constituent of such Applicant is also a constituent of another Applicant; or

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(c) such Applicant or its Associate receives or has received any direct or indirect subsidy
or grant from any other Applicant or its Associate; or

(d) such Applicant has the same legal representative for purposes of this Application as
any other Applicant; or

(e) such Applicant has a relationship with another Applicant, directly or through
common third parties, that puts them in a position to have access to each other’s
information about, or to influence the Application of either or each of the other
Applicant; or

(f) there is a conflict among this and other consulting assignments of the Applicant
(including its personnel) and any subsidiaries or entities controlled by such Applicant
or having common controlling shareholders. The duties of the Consultant will
depend on the circumstances of each case. While providing consultancy services to
the Authority for this particular assignment, the Consultant shall not take up any
assignment that by its nature will result in conflict with the present assignment; or

(g) a firm which has been engaged by the Authority to provide goods or works or
services for a project, and its Associates, will be disqualified from providing
consulting services for the same project save and except as provided in Clause 2.3.4;
conversely, a firm hired to provide consulting services for the preparation or
implementation of a project, and its Members or Associates, will be disqualified from
subsequently providing goods or works or services related to the same project; or

(h) the Applicant, its Member or Associate (or any constituent thereof), and the bidder
or Concessionaire, if any, for the Project, its contractor(s) or sub-contractor(s) (or
any constituent thereof) have common controlling shareholders or other ownership
interest; provided that this disqualification shall not apply in cases where the direct
or indirect shareholding or ownership interest of an Applicant, its Member or
Associate (or any shareholder thereof having a shareholding of more than 5% (five
per cent) of the paid up and subscribed share capital of such Applicant, Member or
Associate, as the case may be,) in the bidder or Concessionaire, if any, or its
contractor(s) or sub-contractor(s) is less than 5% (five per cent) of the paid up and
subscribed share capital of such Concessionaire or its contractor(s) or sub-
contractor(s); provided further that this disqualification shall not apply to ownership
by a bank, insurance company, pension fund or a Public Financial Institution referred
to in sub-section (72) of section 2 of the Companies Act, 2013. For the purposes of
this sub-clause (h), indirect shareholding shall be computed in accordance with the
provisions of sub-clause (a) above.

For purposes of this RFP, Associate means, in relation to the Applicant, a person who
controls, is controlled by, or is under the common control with such Applicant (the
“Associate”). As used in this definition, the expression “control” means, with respect to
a person which is a company or corporation, the ownership, directly or indirectly, of
more than 50% (fifty per cent) of the voting shares of such person, and with respect to a
person which is not a company or corporation, the power to direct the management and
policies of such person by operation of law or by contract.

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2.3.4 An Applicant eventually appointed to provide Consultancy for this Project, and its
Associates, shall be disqualified from subsequently providing goods or works or services
related to the construction and operation of the same Project and any breach of this
obligation shall be construed as Conflict of Interest; provided that the restriction herein
shall not apply after a period of 5 (five) years from the completion of this assignment or
to consulting assignments granted by banks/ lenders at any time; provided further that
this restriction shall not apply to consultancy/ advisory services performed for the
Authority in continuation of this Consultancy or to any subsequent consultancy/ advisory
services performed for the Authority in accordance with the rules of the Authority. For
the avoidance of doubt, an entity affiliated with the Consultant shall include a partner in
the Consultant’s firm or a person who holds more than 5% (five per cent) of the
subscribed and paid up share capital of the Consultant, as the case may be, and any
Associate thereof.

2.4 Number of Proposals

No Applicant or its Associate shall submit more than one Application for the
Consultancy. An Applicant applying individually or as an Associate shall not be entitled
to submit another application either individually or as a member of any consortium, as
the case may be.

2.5 Cost of Proposal

The Applicants shall be responsible for all of the costs associated with the preparation of
their Proposals and their participation in the Selection Process including subsequent
negotiation, visits to the Authority etc. The Authority will not be responsible or in any
way liable for such costs, regardless of the conduct or outcome of the Selection Process.

2.6 Verification of information

Applicants are encouraged to submit their respective Proposals after verification of the
documents, reference materials, etc. within the purview of this RFP and the Applicable
Laws and regulations or any other matter considered relevant by them.

2.7 Acknowledgement by Applicant

2.7.1 It shall be deemed that by submitting the Proposal, the Applicant has:

(a) made a complete and careful examination of the RFP;

(b) received all relevant information requested from the Authority;

(c) acknowledged and accepted the risk of inadequacy, error or mistake in the
information provided in the RFP or furnished by or on behalf of the Authority;
or relating to any of the matters referred to in Clause 2.6 above;

(d) satisfied itself about all matters, things and information, including matters referred
to in Clause 2.6 herein above, necessary and required for submitting an informed
Application and performance of all of its obligations thereunder;

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(e) acknowledged that it does not have a Conflict of Interest; and

(f) agreed to be bound by the undertaking provided by it under and in terms hereof.

2.7.2 The Authority shall not be liable for any omission, mistake or error on the part of the
Applicant in respect of any of the above or on account of any matter or thing arising out
of or concerning or relating to RFP or the Selection Process, including any error or
mistake therein or in any information or data given by the Authority.

2.8 Right to reject any or all Proposals

2.8.1 Notwithstanding anything contained in this RFP, the Authority reserves the right to
accept or reject any Proposal and to annul the Selection Process and reject all Proposals,
at any time without any liability or any obligation for such acceptance, rejection or
annulment, and without assigning any reasons thereof.

2.8.2 Without prejudice to the generality of Clause 2.8.1, the Authority reserves the right to
reject any Proposal if:

(a) at any time, a material misrepresentation is made or discovered, or

(b) the Applicant does not provide, within the time specified by the Authority, the
supplemental information sought by the Authority for evaluation of the Proposal.

Misrepresentation/ improper response by the Applicant may lead to the disqualification

of the Applicant. If the Applicant is the Lead Member of a consortium, then the entire
consortium may be disqualified / rejected. If such disqualification / rejection occurs after
the Proposals have been opened and the highest ranking Applicant gets disqualified /
rejected, then the Authority reserves the right to consider the next best Applicant, or take
any other measure as may be deemed fit in the sole discretion of the Authority, including
annulment of the Selection Process.

B. Documents

2.9 Contents of the RFP

This RFP comprises the Disclaimer set forth hereinabove, the contents as listed below
and will additionally include any Addendum / Amendment issued in accordance with
Clause 2.11:

Request for Proposal

1. Introduction

2. Instructions to Applicants

3. Criteria for Evaluation

4. Fraud and corrupt practices

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5. Pre-Proposal Conference

6. Miscellaneous

Schedules

1. Terms of Reference

2. Form of Agreement

Annex-1: Terms of Reference

Annex-2: Deployment of Personnel

Annex-3: Estimate of Personnel Costs

Annex-4: Cost of Services

Annex-5: Payment Schedule

Annex-6: Bank Guarantee for Performance Security

3. Guidance Note on Conflict of Interest

Appendices

Appendix-I: Technical Proposal

Form-1: Letter of Proposal

Form-2: Particulars of the Applicant

Form-3: Statement of Legal Capacity

Form-4: Power of Attorney

Form-5: Financial Capacity of Applicant

Form-6: Particulars of Key Personnel

Form-7: Proposed Methodology and Work Plan

Form-8: Abstract of Eligible Assignments of Applicant

Form-9: Abstract of Eligible Assignments of Key Personnel

Form-10: Eligible Assignments of Applicant

Form-11: Eligible Assignments of Key Personnel

Form-12: Curriculum Vitae (CV) of Key Personnel

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Form-13: Deployment of Personnel & Team Structure

Form-14: Other Implementation Support Team Members

Appendix–II: Financial Proposal

Form-1: Covering Letter

Form-2: Financial Proposal

Form-3: Estimate of Personnel Costs

Form-4: Estimates by Pillars for Resident Personnel Costs + Local Costs +

Overhead Expenses

Appendix-III: List of Bid-Specific Provisions

2.10 Clarifications

2.10.1 Applicants requiring any clarification on the RFP may submit their queries online to the
Authority through CPP portal [Link] by logging in through
their registered email id before the date mentioned in the Schedule of Selection Process
at Clause 1.8.

The Authority shall endeavour to respond to the queries within the period specified
therein but not later than 7 (seven) days prior to the Proposal Due Date. The Authority
will post the reply to all such queries on the Official Website / CPP portal without
identifying the source of queries.

2.10.2 The Authority reserves the right not to respond to any questions or provide any
clarifications, in its sole discretion, and nothing in this Clause 2.10 shall be construed as
obliging the Authority to respond to any question or to provide any clarification.

2.11 Amendment of RFP

2.11.1 At any time prior to the deadline for submission of Proposal, the Authority may, for any
reason, whether at its own initiative or in response to clarifications requested by an
Applicant, modify the RFP document by the issuance of Addendum/ Amendment and
posting it on the Official Website.

2.11.2 All such amendments shall be posted on the CPP portal

[Link] along with the revised RFP containing the
amendments and will be binding on all Applicants.

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2.11.3 In order to afford the Applicants a reasonable time for taking an amendment into account,
or for any other reason, the Authority may, in its sole discretion, extend the Proposal Due
Date5$.

C. Preparation and Submission of Proposal

2.12 Language

The Proposal with all accompanying documents (the “Documents”) and all
communications in relation to or concerning the Selection Process shall be in English
language and strictly on the forms provided in this RFP. No supporting document or
printed literature shall be submitted with the Proposal unless specifically asked for and
in case any of these Documents is in another language, it must be accompanied by an
accurate translation of the relevant passages in English, in which case, for all purposes
of interpretation of the Proposal, the translation in English shall prevail.

2.13 Format and signing of Proposal

2.13.1 The Applicant shall provide all the information sought under this RFP. The Authority
would evaluate only those Proposals that are received in the specified forms and complete
in all respects.

2.13.2 The Applicant shall submit its bid in the electronic form on or before the date and time
as mentioned in the Schedule of Selection Process at Clause 1.8.

2.13.3 Bids along with all the scanned copies of the document should be submitted in the
electronic form only through CPPP e-tendering system as mentioned above. Before the
bid documents are uploaded, all attached documents should be digitally signed using
digitally signatures issued by the authorised representative (the “Authorised
Representative”) as detailed below:

(a) by the proprietor, in case of a proprietary firm; or

(b) by a partner, in case of a partnership firm and/or a limited liability partnership; or

(c) by a duly authorised person holding the Power of Attorney, in case of a Limited
Company or a corporation; or

(d) by the Authorised Representative of the Lead Member, in case of consortium.

A copy of the Power of Attorney certified under the hands of a partner or director of the
Applicant and notarised by a notary public in the form specified in Appendix-I (Form-4)
shall be uploaded alongwith the Proposal.

5
$ While extending the Proposal Due Date on account of an addendum, the Authority shall have due regard for the time required by
Applicants to address the amendments specified therein. In the case of significant amendments, at least 15 (fifteen) days shall be
provided between the date of amendment and the Proposal Due Date, and in the case of minor amendments, at least 7 (seven) days
shall be provided.

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2.13.4 The following documents shall be sent separately to the Authority in original through
Speed Post / Registered Post or delivered by hand to the person specified in the Clause
1.1.11 in a sealed envelope on or before the Bid Due Date, failing which the Bid shall be
rejected:

(a) Power of Attorney as required under Clause 2.13.3 (iii); and

(b) Bank Guarantee/Demand Draft towards Bid Security as required under Clause 2.20

The envelope specified in this clause 2.13.4 shall clearly bear the following
identification:

“RFP for Establishment of a Program Management Unit (PMU) to support

DMEO in the Institutionalization of the Output Outcome Monitoring Framework
(OOMF) of Govt. of India”

If this envelope is not sealed and marked as instructed above, NITI Aayog assumes no
responsibility for the misplacement or premature opening of the contents of the Bid and
consequent losses, if any suffered by the bidder.

Applicants should note the Proposal Due Date, as specified in Clause 1.8, for submission
of Proposals. Except as specifically provided in this RFP, no supplementary material will
be entertained by the Authority, and that evaluation will be carried out only on the basis
of Documents uploaded on the CPP portal by the closing time of Proposal Due Date as
specified in Clause 2.17.1. Applicants will ordinarily not be asked to provide additional
material information or documents subsequent to the date of submission, and unsolicited
material if submitted will be summarily rejected. For the avoidance of doubt, the
Authority reserves the right to seek clarifications under and in accordance with the
provisions of Clause 2.24.

2.14 Technical Proposal

2.14.1 Applicants shall submit the technical proposal online in the formats at Appendix-I (the
“Technical Proposal”).

2.14.2 While submitting the Technical Proposal, the Applicant shall, in particular, ensure that:
(a) The Bid Security is provided;

(b) all scanned copies of the forms are submitted in the prescribed formats and signed
by the prescribed signatories;

(c) Power of Attorney, if applicable, is executed as per Applicable Laws;

(d) CVs of all Professional Personnel have been included;

(e) Key Personnel have been proposed only if they meet the Conditions of Eligibility
laid down at Clause 2.2.2 (D) of the RFP;

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(f) no alternative proposal for any Key Personnel is being made and only one CV for
each position has been furnished;

(g) the CVs have been recently signed and dated in blue ink by the respective Personnel
and digitally countersigned by the Applicant. A copy of the CV signed by Key
Personnel, duly digitally countersigned by the authorised signatory, shall be
accepted. Unsigned CVs shall be rejected;

(h) the CVs shall contain an undertaking from the respective Key Personnel about
his/her availability for the duration specified in the RFP;

(i) Professional Personnel proposed have good working knowledge of English

language;

(j) Key Personnel would be available for the period indicated in the TOR;

(k) no Key Personnel should have attained the age of 70 (Seventy) years at the time of
submitting the proposal; and

(l) the proposal is responsive in terms of Clause 2.22.3.

2.14.3 Failure to comply with the requirements spelt out in this Clause 2.14 shall make the
Proposal liable to be rejected.

2.14.4 If an individual Key Personnel makes a false averment regarding his qualification,
experience or other particulars, or his commitment regarding availability for the Project
is not fulfilled at any stage after signing of the Agreement, he shall be liable to be
debarred for any future assignment of the Authority for a period of 5 (five) years. The
award of this Consultancy to the Applicant may also be liable to cancellation in such an
event.

2.14.5 The Technical Proposal shall not include any financial information relating to the
Financial Proposal.

2.14.6 The proposed team shall be composed of experts and specialists (the “Professional
Personnel”) in their respective areas of expertise and managerial/support staff (the
“Support Personnel”) such that the Consultant should be able to complete the
Consultancy within the specified time schedule. The Key Personnel specified in Clause
2.1.4 and 2.1.5 shall be included in the proposed team of Professional Personnel. Other
competent and experienced Professional Personnel in the relevant areas of expertise must
be added as required for successful completion of this Consultancy. The CV of each such
Professional Personnel, if any, should also be submitted in the format at Form-12 of
Appendix-I.

2.14.7 The Authority reserves the right to verify all statements, information and documents,
submitted by the Applicant in response to the RFP. Any such verification or the lack of
such verification by the Authority to undertake such verification shall not relieve the
Applicant of its obligations or liabilities hereunder nor will it affect any rights of the
Authority thereunder.

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2.14.8 In case it is found during the evaluation or at any time before signing of the Agreement
or after its execution and during the period of subsistence thereof, that one or more of the
eligibility conditions have not been met by the Applicant or the Applicant has made
material misrepresentation or has given any materially incorrect or false information, the
Applicant shall be disqualified forthwith if not yet appointed as the Consultant either by
issue of the LOA or entering into of the Agreement, and if the Selected Applicant has
already been issued the LOA or has entered into the Agreement, as the case may be, the
same shall, notwithstanding anything to the contrary contained therein or in this RFP, be
liable to be terminated, by a communication in writing by the Authority without the
Authority being liable in any manner whatsoever to the Applicant or Consultant, as the
case may be.

In such an event, the Authority shall forfeit and appropriate the Bid Security as mutually
agreed pre-estimated compensation and damages payable to the Authority for, inter alia,
time, cost and effort of the Authority, without prejudice to any other right or remedy that
may be available to the Authority.

2.15 Financial Proposal / Bill-of-Quantity (BoQ)

2.15.1 Applicants shall submit online the financial proposal in the formats at Appendix-II (the
“Financial Proposal”, also referred to as the “Bill-of-Quantity”) clearly indicating the
total cost of the Consultancy (Item [G] of Form-2 of Appendix-II) in both figures and
words, in Indian Rupees (INR or Rs.), and signed by the Applicant’s Authorised
Representative. In the event of any difference between figures and words, the amount
indicated in words shall prevail. In the event of a difference between the arithmetic total
and the total shown in the Financial Proposal, the lower of the two shall prevail.

2.15.2 While submitting the Financial Proposal, the Applicant shall ensure the following:

(i) All the costs associated with the assignment shall be included in the Financial
Proposal. These shall normally cover remuneration for all the Personnel (Resident,
in the field, office etc.), accommodation, air fare, equipment, printing of documents,
surveys, geo-technical investigations etc. The total amount indicated in the Financial
Proposal shall be without any condition attached or subject to any assumption, and
shall be final and binding. In case any assumption or condition is indicated in the
Financial Proposal, it shall be considered non-responsive and liable to be rejected.

(ii) The Financial Proposal shall take into account all expenses and tax liabilities. For
the avoidance of doubt, it is clarified that all taxes shall be deemed to be included in
the costs shown under different items of the Financial Proposal. Further, all payments
shall be subject to deduction of taxes at source as per Applicable Laws.

(iii) Costs (including break down of costs) shall be expressed in INR.

2.16 Submission of Proposal

2.16.1 The Applicants shall submit electronically the Proposal with all pages numbered serially
and by giving an index of submissions. Each page of the submission shall be digitally

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signed by the Authorised Representative of the Applicant as per the terms of the RFP. In
case the proposal is submitted on the document downloaded from Official Website, the
Applicant shall be responsible for its accuracy and correctness as per the version
uploaded by the Authority and shall ensure that there are no changes caused in the content
of the downloaded document. In case of any discrepancy between the downloaded or
photocopied version of the RFP and the original RFP issued by the Authority, the latter
shall prevail.

2.16.2 The proposal shall need to be submitted online on the CPP Portal itself; Manual/Offline
bids shall not be accepted under any circumstances. Also, the Applicant shall have to
separately send Bid Security and Power of Attorney in original to the Authority as
specified in the Clause 2.13.4.

2.16.3 The Technical and Financial bids must be submitted online in their respective folders.,
one clearly marked “Technical Proposal” and the other clearly marked “Financial
Proposal’. The folder marked ―Technical Proposal shall contain:

(i) Application in the prescribed format (Form-1 of Appendix-I) along with Forms 2 to
14 of Appendix-I and supporting documents; and

(ii) Scanned copy of Bid security as specified in Clause 2.20.1

The folder marked ―Financial Proposal shall contain the Financial Proposal in the
prescribed format (Forms 1, 2 & 3 of Appendix-II).

2.16.4 All pages of the Technical Proposal and Financial Proposal must be numbered and
digitally signed by the Authorised Representative of the Applicant.

2.16.5 The complete Proposal must be submitted online on or before 1100 hours on the Proposal
Due Date specified in Clause 1.8. Proposals submitted by post, fax, telex, telegram, in-
person or e-mail shall not be entertained.

2.16.6 The Proposal shall be made in the Forms specified in this RFP. Any attachment to such
Forms must be provided on separate pages and only information that is directly relevant
should be uploaded. This may include scanned photocopies of the relevant pages of
printed documents. No separate documents like printed annual statements, company
brochures, copy of contracts etc. will be entertained.

2.16.7 The rates quoted shall be firm throughout the period of performance of the assignment
up to and including acceptance of the Consultancy by the Authority and discharge of all
obligations of the Consultant under the Agreement.

2.17 Proposal Due Date

2.17.1 Proposal should be submitted online on the CPP portal, on or before 1100 hours on the
Proposal Due Date specified in Clause 1.8 in the manner and form as detailed in this
RFP. The Applicant is advised to retain the acknowledgement of the online submission
of the bid for future reference.

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2.17.2 The Authority may, in its sole discretion, extend the Proposal Due Date by issuing an
Addendum in accordance with Clause 2.11 uniformly for all Applicants.

2.18 Late Proposals

Proposals submitted after the due date will not be accepted by the CPP portal and hence
will automatically be rejected. DMEO will in no case be responsible if the bid is not
submitted online with in the specified timelines.

2.19 Modification/ substitution/ withdrawal of Proposals

2.19.1 The Applicant may modify, substitute, or withdraw its proposal by logging into the CPP
portal prior to the proposal due date and time.

2.19.2 No Proposal shall be modified, substituted, or withdrawn by the Applicant on or after the
Proposal Due Date.

2.19.3 Any request for alteration / modification in the Proposal or additional information or
material supplied subsequent to the Proposal Due Date, unless the same has been
expressly sought for by the Authority, shall be disregarded.

2.20 Bid Security

2.20.1 The Applicant shall furnish as part of its Proposal, a bid security of Rs. 2,50,000 (two
lakh and fifty thousand) in the form of a Demand Draft issued by one of the Nationalized/
Scheduled Banks in India in favour of PAO, NITI Aayog payable at New Delhi (the Bid
Security), returnable not later than 30 (thirty) days from PDD except in case of the two
highest ranked Applicants as required in Clause 2.25.1. In the event that the first ranked
Applicant commences the assignment as required in Clause 2.30, the second ranked
Applicant, who has been kept in reserve, shall be returned its Bid Security forthwith, but
in no case not later than 120 (one hundred and twenty) days from PDD. The Selected
Applicant’s Bid Security shall be returned, upon the Applicant signing the Agreement
and completing the Deliverables assigned to it for the first 2 (two) months of the
Consultancy in accordance with the provisions thereof.

2.20.2 Any Bid not accompanied by the Bid Security shall be rejected by the Authority as non-
responsive.

2.20.3 The Authority shall not be liable to pay any interest on the Bid Security and the same
shall be interest free.

2.20.4 The Applicant, by submitting its Application pursuant to this RFP, shall be deemed to
have acknowledged that without prejudice to the Authority‘s any other right or remedy
hereunder or in law or otherwise, the Bid Security shall be forfeited and appropriated by
the Authority as the mutually agreed pre-estimated compensation and damage payable
to the Authority for, inter alia, the time, cost and effort of the Authority in regard to the
RFP including the consideration and evaluation of the Proposal under the following
conditions:

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(a) If an Applicant submits a non-responsive Proposal;

(b) If an Applicant engages in any of the Prohibited Practices specified in Section 4 of

this RFP;

(c) If an Applicant withdraws its Proposal during the period of its validity as specified
in this RFP and as extended by the Applicant from time to time;

(d) In the case of the Selected Applicant, if the Applicant fails to reconfirm its
commitments during negotiations as required vide Clause 2.25.1;

(e) In the case of a Selected Applicant, if the Applicant fails to sign the Agreement or
commence the assignment as specified in Clauses 2.29 and 2.30 respectively; or

(f) If the Applicant is found to have a Conflict of Interest as specified in Clause 2.3.

2.21 Performance Security

2.21.1 The Applicant, by submitting its Application pursuant to this RFP, shall be deemed to
have acknowledged that without prejudice to the Authority‘s any other right or remedy
hereunder or in law or otherwise, its Performance Security shall be forfeited and
appropriated by the Authority as the mutually agreed pre-estimated compensation and
damages payable to the Authority for, inter alia, the time, cost and effort of the Authority
in regard to the RFP, including the consideration and evaluation of the Proposal, under
the following conditions:

(a) If an Applicant engages in any of the Prohibited Practices specified in Clause 4.1 of
this RFP;

(b) if the Applicant is found to have a Conflict of Interest as specified in Clause 2.3;
and

(c) if the Selected Applicant commits a breach of the Agreement.

2.21.2 An amount equal to 10% (ten per cent) of the Agreement Value shall be deemed to be
the Performance Security for the purposes of this Clause 2.21, which may be forfeited
and appropriated in accordance with the provisions hereof.

D. Evaluation Process

2.22 Evaluation of Proposals

2.22.1 The Authority shall open the Proposals at 14:00 hours on the next working day after the
Proposal Due Date via online bid opening. The folder of Technical Proposal shall be
opened first. The folder of Financial Proposal shall be kept locked for opening at a later
date.

2.22.2 Proposals withdrawn prior to proposal due date shall not be considered for evaluation in
accordance with Clause 2.19.

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2.22.3 Prior to evaluation of Proposals, the Authority will determine whether each Proposal is
responsive to the requirements of the RFP. The Authority may, in its sole discretion,
reject any Proposal that is not responsive hereunder. A Proposal shall be considered
responsive only if:

(a) the Technical Proposal is received in the form specified at Appendix-I;

(b) it is received by the Proposal Due Date including any extension thereof pursuant to
Clause 2.17;

(c) it is accompanied by the Bid Security as specified in Clause 2.20.1.

(d) it is digitally signed, numbered and submitted as stipulated in Clauses 2.13 and 2.16;

(e) it is accompanied by the Power of Attorney as specified in Clause 2.2.4;

(f) it contains all the information (complete in all respects) as requested in the RFP;

(g) it does not contain any condition or qualification; and

(h) it is not non-responsive in terms hereof.

2.22.4 The Authority reserves the right to reject any Proposal which is non-responsive and no
request for alteration, modification, substitution or withdrawal shall be entertained by the
Authority in respect of such Proposals.

2.22.5 The Authority shall subsequently examine and evaluate Proposals in accordance with the
Selection Process specified at Clause 1.6 and the criteria set out in Section 3 of this RFP.

2.22.6 After the technical evaluation, the Authority shall prepare a list of pre-qualified and
shortlisted Applicants in terms of Clause 3.2 for opening of their Financial Proposals. A
date and time will be notified to all Applicants for announcing the result of evaluation
and opening of Financial Proposals. Before opening of the Financial Proposals, the list
of pre-qualified and shortlisted Applicants along with their Technical Score will be
uploaded. The Authority will not entertain any query or clarification from Applicants
who fail to qualify at any stage of the Selection Process. The financial evaluation and
final ranking of the Proposals shall be carried out in terms of Clauses 3.3 and 3.4.

2.22.7 Applicants are advised that Selection shall be entirely at the discretion of the Authority.
Applicants shall be deemed to have understood and agreed that the Authority shall not
be required to provide any explanation or justification in respect of any aspect of the
Selection Process or Selection.

2.22.8 Any information contained in the Proposal shall not in any way be construed as binding
on the Authority, its agents, successors or assigns, but shall be binding against the
Applicant if the Consultancy is subsequently awarded to it.

2.23 Confidentiality

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Information relating to the examination, clarification, evaluation, and recommendation

for the selection of Applicants shall not be disclosed to any person who is not officially
concerned with the process or is not a retained professional adviser advising the
Authority in relation to matters arising out of, or concerning the Selection Process. The
Authority shall treat all information, submitted as part of the Proposal, in confidence and
shall require all those who have access to such material to treat the same in confidence.
The Authority may not divulge any such information unless it is directed to do so by any
statutory entity that has the power under law to require its disclosure or is to enforce or
assert any right or privilege of the statutory entity and/or the Authority or as may be
required by law or in connection with any legal process.

2.24 Clarification

2.24.1 To facilitate evaluation of Proposals, the Authority may, at its sole discretion, seek
clarifications from any Applicant regarding its Proposal. Such clarification(s) shall be
provided within the time specified by the Authority for this purpose. Any request for
clarification(s) and all clarification(s) in response thereto shall be in writing.

2.24.2 If an Applicant does not provide clarifications sought under Clause 2.24.1 above within
the specified time, its Proposal shall be liable to be rejected. In case the Proposal is not
rejected, the Authority may proceed to evaluate the Proposal by construing the particulars
requiring clarification to the best of its understanding, and the Applicant shall be barred
from subsequently questioning such interpretation of the Authority.

E. Appointment of Consultant

2.25 Negotiations

2.25.1 The Selected Applicant may, if necessary, be invited for negotiations. The negotiations
shall generally not be for reducing the price of the Proposal, but will be for re-confirming
the obligations of the Consultant under this RFP. Issues such as deployment of Key
Personnel, understanding of the RFP, methodology and quality of the work plan shall be
discussed during negotiations. A Key Personnel who did not score 65% (sixty-five per
cent) marks as required under Clause 3.1.2 shall be replaced by the Applicant with a
better candidate to the satisfaction of the Authority. In case the Selected Applicant fails
to reconfirm its commitment, the Authority reserves the right to designate the next ranked
Applicant as the Selected Applicant and invite it for negotiations.

2.25.2 The Authority will examine the CVs of all other Professional Personnel and those not
found suitable shall be replaced by the Applicant to the satisfaction of the Authority.

2.26 Substitution of Key Personnel

2.26.1 The Authority will not normally consider any request of the Selected Applicant for
substitution of Key Personnel as the ranking of the Applicant is based on the evaluation
of Key Personnel and any change therein may upset the ranking. Substitution will,
however, be permitted if the Key Personnel is not available for reasons of any incapacity

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or due to health, subject to equally or better qualified and experienced personnel being
provided to the satisfaction of the Authority.

2.26.2 The Authority expects all the Key Personnel to be available during implementation of
the Agreement. The Authority will not consider substitution of Key Personnel except for
reasons of any incapacity or due to health. Such substitution shall ordinarily be limited
to one Key Personnel subject to equally or better qualified and experienced personnel
being provided to the satisfaction of the Authority. As a condition to such substitution, a
sum equal to 20% (twenty per cent) of the remuneration specified for the original Key
Personnel shall be deducted from the payments due to the Consultant. In the case of a
second substitution hereunder, such deduction shall be 50% (fifty per cent) of the
remuneration specified for the original Key Personnel. Any further substitution may lead
to disqualification of the Applicant or termination of the Agreement.

2.26.3 Substitution of the Team Leader will not normally be considered and may lead to
disqualification of the Applicant or termination of the Agreement.

2.26.4 In case the Authority is not satisfied with the performance of any Key Personnel, the
Authority may initiate a request for substitution of such Key Personnel. This substitution
will also be subject to payment deductions as described in Clause 2.26.2.

2.27 Indemnity

The Consultant shall, subject to the provisions of the Agreement, indemnify the
Authority for an amount not exceeding the value of the Agreement for any direct loss or
damage that is caused due to any deficiency in services.

2.28 Award of Consultancy

After selection, a Letter of Award (the “LOA”) shall be issued, in duplicate, by the
Authority to the Selected Applicant and the Selected Applicant shall, within 7 (seven)
days of the receipt of the LOA, sign and return the duplicate copy of the LOA in
acknowledgement thereof. In the event the duplicate copy of the LOA duly signed by the
Selected Applicant is not received by the stipulated date, the Authority may, unless it
consents to extension of time for submission thereof, appropriate the Bid Security of such
Applicant as mutually agreed genuine pre-estimated loss and damage suffered by the
Authority on account of failure of the Selected Applicant to acknowledge the LOA, and
the next highest ranking Applicant may be considered.

2.29 Execution of Agreement

After acknowledgement of the LOA as aforesaid by the Selected Applicant, it shall

execute Agreement within the period prescribed in Clause 1.8. The Selected Applicant
shall not be entitled to seek any deviation in the Agreement.

2.30 Commencement of assignment

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The Consultant shall commence the Services within 7 (seven) days of the date of the
Agreement, or such other date as may be mutually agreed. If the Consultant fails to either
sign the Agreement as specified in Clause 2.29 or commence the assignment as specified
herein, the Authority may invite the second ranked Applicant for negotiations. In such
an event, the Bid Security of the first ranked Applicant shall be forfeited and appropriated
in accordance with the provisions of Clause 2.20.4.

2.31 Proprietary Data

Subject to the provisions of Clause 2.23, all documents and other information provided
by the Authority or submitted by an Applicant to the Authority shall remain or become
the property of the Authority. Applicants and the Consultant, as the case may be, are to
treat all information as strictly confidential. The Authority will not return any Proposal
or any information related thereto. All information collected, analyzed, processed or in
whatever manner provided by the Consultant to the Authority in relation to the
Consultancy shall be the property of the Authority. The Consultant shall make suitable
arrangements for the preservation of data collected during the study, such as filled in
schedules, tabulation or working sheets, reports, photographs etc., relating to the Project
in electronic form and this shall be shared with the Authority at the time of submission
of Final report. The ownership of all such data shall remain with the Authority. All raw
data compiled during the consultancy assignment shall be transferred to the authority.
No data collected in context of the study may be destroyed or otherwise disposed of or
given to any other organization/individual, unless so approved by the Authority.

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[Link] for Evaluation

3.1 Evaluation of Technical Proposals

3.1.1 In the first stage, the Technical Proposal will be evaluated based on Applicant’s
experience, its understanding of TOR, proposed methodology and Work Plan, and the
experience and qualifications of the proposed Key Personnel. Only those Applicants
whose Technical Proposals get a score of 65 (sixty-five) marks or more out of 100 (one
hundred) shall qualify for further consideration and shall be ranked from highest to the
lowest based on their technical score (ST).

3.1.2 Each Key Personnel must score a minimum of 65% (sixty-five per cent) marks except as
provided herein. A Proposal shall be rejected if the Team Leader scores less than 65%
(sixty-five per cent) marks or any two of the remaining Key Personnel score less than
65% (sixty-five per cent) marks. In case the Selected Applicant has one Key Personnel,
other than the Team Leader, who scores less than 65% marks, he would have to be
replaced during negotiations, with a better candidate who, in the opinion of the Authority,
would score 65% (sixty-five per cent) or above.

3.1.3 The scoring criteria to be used for evaluation shall be as follows.

S. Maximu
Parameter Criteria
No. m Marks
1. Relevant 25 10% of the maximum marks for each
Experience of the Applicant shall be awarded for overall
Applicant professional income and experience of
the firm. 30% of the maximum marks
shall be awarded for the number of
Eligible Assignments undertaken by
the Applicant firm. The remaining 60%
shall be awarded for the comparative
size and quality of Eligible General and
Specific Assignments.
2. Proposed 20 Evaluation will be based on the quality
Methodology and of submissions., including the
Work Plan presentation made by the Applicant
3. Experience of 55 10% of the maximum marks for each
Proposed core Key core Key Personnel shall be awarded
Personnel of the for the educational qualifications. 30%
Applicant of the maximum marks for each core
3(a) Lead Capacity 15 Key Personnel shall be awarded for the
Building Expert number of Eligible Assignments the
(Team Leader) respective core Key Personnel has
worked on. The remaining 60% shall
3(b) International 12 be awarded for the comparative size
Development Expert

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S. Maximu
Parameter Criteria
No. m Marks
3(c) Monitoring & 12 and quality of Eligible General and
Evaluation (M&E) Specific Assignments
Expert

3(d) Technology and 8

Digital Enablement
Expert (e-
Governance
Solution Architect)
3(e) Public Sector Expert 8

TOTAL 100

While awarding marks for the number of Eligible Projects, the Applicant or core Key
Personnel, as the case may be, that has undertaken the highest number of Eligible
Assignments shall be entitled to the maximum score for the respective category and all
other competing Applicants or respective core-Key Personnel, as the case may be, shall
be entitled to a proportionate score. No score will be awarded to an Applicant/core Key
Personnel for fulfilling the eligibility criteria of a minimum number of Eligible
Assignments and only projects exceeding the eligibility criteria shall qualify for scoring.
For the avoidance of doubt and by way of illustration, if the minimum number of Eligible
Projects for meeting the eligibility criteria is say, 3 (three), then an equivalent number
will be ignored for each Applicant/core Key Personnel and only the balance remaining
will be considered for awarding scores relating to the number of Eligible Assignments
on a proportionate basis. However, for assigning scores in respect of the size and quality
of Eligible Assignments, all Eligible Assignments of the Applicant / Core Key Personnel
shall be considered.

3.1.4 Eligible Assignments

For the purposes of determining Conditions of Eligibility and for evaluating the
Proposals under this RFP, advisory/ consultancy assignments shall be deemed as eligible
assignments (the “Eligible Assignments”) as follows:

(i) Advisory/consultancy assignments in India or any other country granted by the

government, regulatory commission, tribunal, multilateral agencies, statutory
authorities, public sector entities etc. in respect of design, implementation,
evaluation etc. of government programs shall be deemed as eligible general
assignments (the “Eligible General Assignments”)

(ii) Program Management Support involving implementation handholding, capacity

building, MIS development and monitoring, advocacy, institutionalization etc.
in India granted by the Central or State government agencies, regulatory
commission, tribunal, statutory authorities, public sector entities etc. in respect

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of government schemes shall be deemed as eligible specific assignments (the

“Eligible Specific Assignments”)

Provided that the Applicant firm claiming credit for an Eligible General Assignment shall
have, prior to PDD, received professional fees of at least Rs. 2 crores (two crores) for
such assignment, and where credit is being claimed by a Key Personnel, the estimated
cost of the assignment should be at least Rs. 2 crores (two crores).

Provided further that if the Applicant firm is claiming credit for an Eligible Specific
Assignment, shall have, prior to the PDD, received professional fees of at least Rs. 1.50
crores (one crore and fifty lakh) for such assignment, and where credit is being claimed
by a Key Personnel, the estimated cost of the assignment should be at least Rs. 1.50
crores (one crore and fifty lakh).

Note: The same assignment(s) cannot be provided under both General and Specific
Assignments mentioned above. The Applicant and Key Personnel may claim credit for
Eligible Assignments that have been completed in the 5 (five) financial years preceding
the PDD, or have been initiated in the 5 (five) financial years preceding the PDD and are
currently ongoing.

3.2 Short-listing of Applicants

Of the Applicants ranked as aforesaid, not more than 5 (five) shall be pre-qualified and
short-listed for financial evaluation in the second stage. However, if the number of such
pre-qualified Applicants is less than two, the Authority may, in its sole discretion, pre-
qualify the Applicant(s) whose technical score is less than 65 (sixty five) marks even if
such Applicant(s) do(es) not qualify in terms of Clause 3.1.2; provided that in such an
event, the total number of pre-qualified and short-listed Applicants shall not exceed two

3.3 Evaluation of Financial Proposals

3.3.1 In the second stage, the financial evaluation will be carried out as per this Clause 3.3.
Each Financial Proposal will be assigned a financial score (SF).

3.3.2 For financial evaluation, the total cost indicated in the Financial Proposal, excluding
Additional Costs, will be considered. Additional Costs shall include items specified as
such in Form-2 of Appendix-II.

3.3.3 The Authority will determine whether the Financial Proposals are complete,
unqualified and unconditional. The cost indicated in the Financial Proposal shall
be deemed as final and reflecting the total cost of services. Omissions, if any, in
costing any item shall not entitle the firm to be compensated and the liability to
fulfil its obligations as per the TOR within the total quoted price shall be that of
the Consultant The lowest Financial Proposal (FM) will be given a financial score (SF)
of 100 points. The financial scores of other proposals will be computed as follows:

SF = 100 x FM/F

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(F = amount of Financial Proposal)

3.4 Combined and Final Evaluation

3.4.1 Proposals will finally be ranked according to their combined technical (ST) and
financial (SF) scores as follows:

S = ST x Tw + SF x Fw

Where, S is the combined score, and Tw and Fw are weights assigned to Technical
Proposal and Financial Proposal, which shall be 0.80 and 0.20 respectively.

3.4.2 The Selected Applicant shall be the first ranked Applicant (having the highest combined
score). The second ranked Applicant shall be kept in reserve and may be invited for
negotiations in case the first-ranked Applicant withdraws, or fails to comply with the
requirements specified in Clauses 2.25, 2.29 and 2.30, as the case may be.

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[Link] and Corrupt Practices

4.1 The Applicants and their respective officers, employees, agents and advisers shall observe
the highest standard of ethics during the Selection Process. Notwithstanding anything to
the contrary contained in this RFP, the Authority shall reject a Proposal without being
liable in any manner whatsoever to the Applicant, if it determines that the Applicant has,
directly or indirectly or through an agent, engaged in corrupt practice, fraudulent practice,
coercive practice, undesirable practice or restrictive practice (collectively the “Prohibited
Practices”) in the Selection Process. In such an event, the Authority shall, without
prejudice to its any other rights or remedies, forfeit and appropriate the Bid Security or
Performance Security, as the case may be, as mutually agreed genuine pre-estimated
compensation and damages payable to the Authority for, inter alia, time, cost and effort of
the Authority, in regard to the RFP, including consideration and evaluation of such
Applicant’s Proposal.

4.2 Without prejudice to the rights of the Authority under Clause 4.1 hereinabove and the
rights and remedies which the Authority may have under the LOA or the Agreement, if an
Applicant or Consultant, as the case may be, is found by the Authority to have directly or
indirectly or through an agent, engaged or indulged in any corrupt practice, fraudulent
practice, coercive practice, undesirable practice or restrictive practice during the Selection
Process, or after the issue of the LOA or the execution of the Agreement, such Applicant
or Consultant shall not be eligible to participate in any tender or RFP issued by the
Authority during a period of 2 (two) years from the date such Applicant or Consultant, as
the case may be, is found by the Authority to have directly or through an agent, engaged
or indulged in any corrupt practice, fraudulent practice, coercive practice, undesirable
practice or restrictive practice, as the case may be.

4.3 For the purposes of this Section, the following terms shall have the meaning hereinafter
respectively assigned to them:

(a) “corrupt practice” means (i) the offering, giving, receiving, or soliciting,
directly or indirectly, of anything of value to influence the action of any person
connected with the Selection Process (for avoidance of doubt, offering of
employment to or employing or engaging in any manner whatsoever, directly or
indirectly, any official of the Authority who is or has been associated in any
manner, directly or indirectly with the Selection Process or the LOA or has dealt
with matters concerning the Agreement or arising therefrom, before or after the
execution thereof, at any time prior to the expiry of one year from the date such
official resigns or retires from or otherwise ceases to be in the service of the
Authority, shall be deemed to constitute influencing the actions of a person
connected with the Selection Process); or (ii) save as provided herein, engaging
in any manner whatsoever, whether during the Selection Process or after the
issue of the LOA or after the execution of the Agreement, as the case may be,
any person in respect of any matter relating to the Project or the LOA or the
Agreement, who at any time has been or is a legal, financial or technical
consultant/ adviser of the Authority in relation to any matter concerning the
Project;

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(b) “fraudulent practice” means a misrepresentation or omission of facts or

disclosure of incomplete facts, in order to influence the Selection Process;

(c) “coercive practice” means impairing or harming or threatening to impair or

harm, directly or indirectly, any persons or property to influence any person’s
participation or action in the Selection Process;

(d) “undesirable practice” means (i) establishing contact with any person
connected with or employed or engaged by the Authority with the objective of
canvassing, lobbying or in any manner influencing or attempting to influence the
Selection Process; or (ii) having a Conflict of Interest; and

(e) “restrictive practice” means forming a cartel or arriving at any understanding

or arrangement among Applicants with the objective of restricting or
manipulating a full and fair competition in the Selection Process.

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[Link]-Proposal Conference

5.1 Pre-Proposal Conference of the Applicants shall be convened at the designated date, time
and place. Only those Applicants, who have downloaded the RFP document from the
Official Website of the Authority, shall be allowed to participate in the Pre-Proposal
Conference. A maximum of two representatives of each Applicant shall be allowed to
participate on production of an authority letter from the Applicant.

5.2 During the course of Pre-Proposal Conference, the Applicants will be free to seek
clarifications and make suggestions for consideration of the Authority. The Authority shall
endeavour to provide clarifications and such further information as it may, in its sole
discretion, consider appropriate for facilitating a fair, transparent and competitive
Selection Process.

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[Link]

6.1 The Selection Process shall be governed by, and construed in accordance with, the laws of
India and the Courts in the State in which the Authority has its headquarters shall have
exclusive jurisdiction over all disputes arising under, pursuant to and/or in connection with
the Selection Process.

6.2 The Authority, in its sole discretion and without incurring any obligation or liability,
reserves the right, at any time, to:

(a) suspend and/or cancel the Selection Process and/or amend and/or
supplement the Selection Process or modify the dates or other terms and
conditions relating thereto;

(b) consult with any Applicant in order to receive clarification or further

information;

(c) retain any information and/or evidence submitted to the Authority by, on
behalf of and/or in relation to any Applicant; and/or

(d) independently verify, disqualify, reject and/or accept any and all
submissions or other information and/or evidence submitted by or on behalf
of any Applicant.

6.3 It shall be deemed that by submitting the Proposal, the Applicant agrees and releases the
Authority, its employees, agents and advisers, irrevocably, unconditionally, fully and
finally from any and all liability for claims, losses, damages, costs, expenses or liabilities
in any way related to or arising from the exercise of any rights and/or performance of any
obligations hereunder, pursuant hereto and/or in connection herewith and waives any and
all rights and/or claims it may have in this respect, whether actual or contingent, whether
present or future.

6.4 All documents and other information supplied by the Authority or submitted by an
Applicant shall remain or become, as the case may be, the property of the Authority. The
Authority will not return any submissions made hereunder. Applicants are required to treat
all such documents and information as strictly confidential.

6.5 The Authority reserves the right to make inquiries with any of the clients listed by the
Applicants in their previous experience record.

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Schedules

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Schedule 1: Terms of Reference

(See Clause 1.1.3)

TERMS OF REFERENCE

FOR

Consultancy Services for Establishment of Program

Management Unit (PMU) to support DMEO in the
Institutionalization of the Output-Outcome Monitoring
Framework (OOMF) of Govt. of India

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Contents:

1. Introduction

2. Background and Need Context

3. Objectives

4. Detailed list of activities

5. Duration

6. Deliverables and Timelines

7. Payment terms to the Consultant

8. Reporting

9. Meetings

10. Miscellaneous

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Terms of Reference

1. Introduction

The Government of India has undertaken major structural shifts in the public expenditure
management initiatives in the previous few years with an aim to improve the efficacy,
effectiveness and accountability of public spending in the country. To this account the
Government of India has begun bringing the public schemes and projects under a
monitorable Output-Outcome Monitoring Framework, led by Department of Expenditure
(DoE), Ministry of Finance (MoF). The National Institution for Transforming India
(NITI Aayog), through its Development, Monitoring and Evaluation Office (DMEO), is
supporting this initiative for the Govt. of India. With this exercise, it aims to nurture an
open, accountable, proactive and transparent governance by transitioning from simply
outlays to result-oriented outputs, outcomes and impacts.

2. Background and Need Context:

The Government of India spent INR 13 Lakh Crores (FY 2019-20 budget) annually into
various welfare programmes in the form of Central Sector and Centrally Sponsored
Schemes. Achieving India’s ambitious development targets with limited resources
requires improving how Government of India invests development funds. When the
government does not measure the achievement of outcomes, the risk of public
expenditure becoming wasteful increases. This is the case if only input, activities and
outputs are measured and accounted for, but not outcomes. Linking budgets, or inputs,
to outcomes, and monitoring the progress, increases opportunities to increase the
development impact per rupee spent.

Mechanisms and processes of administration seek to balance the demand for resources
with their limited supply and to maximise corresponding outcomes and impact. At the
implementation level, this is achieved through the structural responsibilities of scheme
divisions as implementers requesting resources, and Financial Advisers as approving
authorities to facilitate fiscal responsibility. Scheme division heads are in-charge of
scheme implementation including reviewing and obtaining budget approvals whereas
Financial Advisers of DoE are the embedded representatives of the Department of
Expenditure (DoE) and Ministry of Finance (MoF) in the line ministries/departments
enabling regular performance review of schemes and ensuring linkage with financing
decisions. These two stakeholders review programme performance and advise changes
where evidence suggests change is required. To enable this review, they would require
Specific, Measurable, Achievable, Relevant and Time-bound (SMART) indicator
reports, provided by reliable data collection systems.

In order to improve the impact of the development schemes/programmes, it is required

that schemes are well-designed and well-implemented. Good programme design is
determined by the scheme division teams that obtain program approvals through
Secretaries of the respective ministry/department and the standard Standing Finance
Committee (SFC)/. Expenditure Finance Committee (EFC) approval processes of the
MoF. Implementation efficacy is determined mainly by the scheme divisions teams that
are supposed to monitor and report progress against targets, get reviews by Secretaries

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of the concerned Ministries/Departments and by DoE’s Financial Advisors. Program

reviews by the Secretaries and by DoE’s Financial advisors are intended provide
opportunities for program and budget adjustments. Adjustments include increasing or
decreasing funding as deemed appropriate, based on evidence. At State level the same
pattern repeats, albeit on a proportionally smaller scale. State governments also run
various schemes/programs which are funded by the State budgets.

A shared understanding and commitment to outcome-oriented planning, budgeting, and

monitoring is therefore required by the Ministries/Departments and the States. Hence the
need for an integrated Output-Outcome Monitoring Framework (OOMF) with adoption
across Central Ministries/Departments as well as States. DoE manages the budgetary and
the expenditure-related processes and is therefore best positioned to ensure uptake and
ownership of the Output-Outcome Monitoring Framework by all other
Ministries/Departments and the States.

In support of DoE, MoF, the Development Monitoring and Evaluation Office (DMEO)
of NITI Aayog in consultation with various Central Government Ministries has
facilitated the process of development of an Output-Outcome Monitoring Framework
(OOMF) based on international best practices.

The OOMF is a result of the collaboration and teamwork of a wide range of stakeholders
across various Ministries and Departments of the Govt. of India. In FY 2019-2020, the
OOMF was formally included as part of the Union Budget presented by the Ministry of
Finance, Govt. of India to the Parliament of India. This document and framework
presented the financial outlay for FY 2019-20 with clearly defined outputs and outcomes
along with measurable output and outcome-based indicators with specific targets as well.
The document contained the Output-Outcome Framework for major Central Sector (CS)
Schemes and Centrally Sponsored Schemes (CSS) with outlay greater than Rs. 500
crores in FY 2019-20. Hence, this document covered 163 schemes, which was around
95% of the total CS/ CSS budget for the 591 CS/ CSS schemes covered in the Outcome
Budget 2019-20. Rest of the schemes with outlay less than Rs. 500 crores were presented
by the respective Ministries/Departments at the time of presenting Detailed Demand for
Grants (DDGs). Similarly, the OOMF document has now been presented as part of the
overall budget of Govt. of India for FY 2020-21. Based on the targets against largely
quantitative indicators finalized by the concerned Ministries/Departments against the
budgetary outlays in the OOMF document, DMEO facilitates the tracking of the progress
through an online dashboard. The concerned ministries/departments report progress
against output indicators on a quarterly and on outcome indicators on an annual basis on
this dashboard.

Having achieved this first major milestone and looking forward to increasing NITI
Aayog’s mandated efforts to speeding up the overall national development agenda, it is
now an opportune stage to reflect on progress, map the road forward and build capacities.
The OOMF currently faces various challenges listed as under:

• Outcomes as well as Outcome indicators as not well-defined for various

schemes/programmes due to (i) Absence of data structure to capture outcomes

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data from the field and (ii) issues pertaining to overlapping attributions across
schemes both within the same ministry/department as well as others.

• The OOMF framework is not yet integrated into scheme design right from the
stage a new scheme is conceived and proposed through an EFC/SFC
memorandum

• Low Compliance on the reporting of progress against the OOMF indicators on

the dashboard due to (i) low internal use of OOMF indicators for internal
reviews, monitoring and budgeting decisions by respective line Ministries and
Departments, and (ii) difficulty in updating information on the dashboard due to
manual process and lower user friendliness of the present dashboard.

• Due to the above reasons, the integration of OOMF architecture in financing

decisions like deciding on annual budgets for programs, arriving at revised
estimates, fund releases to States (in case of Centrally Sponsored Schemes), etc.,
both at the level of the respective line Ministry/Department as well as
Department of Expenditure is not yet complete.

The DoE and DMEO therefore intend to institutionalize the OOMF further across Govt.
of India and State Governments. Institutionalization here refers to the embedding of
modern outcome-oriented good practices and in particular outcome-based budgeting,
within government and the M&E eco-system. This includes changes of norms, particular
values and modes of behaviour of key stakeholders, in selected government departments
and in States. The ultimate aim is to increase sustained outcomes and impact per rupee
of public money spent. To improve and further institutionalize of outcomes-based
governance within the Govt. of India, DMEO now requires additional capacity in the
form of consultancy services.

The broader areas of intervention for the consultancy service envisaged includes:

• Review and document OOMF architecture, processes and systems

• Advocacy of outcomes monitoring within the M&E ecosystem in the country

• Support to selected Ministries/Departments to institutionalize outcomes-based

monitoring approach and practices and establish examples for the other
ministries/departments to follow

• Supports to States to entrench outcomes-based approach and practices and

establish examples for the other states to follow

• Coordination of institutionalization process across key stakeholders in M&E eco-

system

The broad outcomes, further detailed through objectively defined deliverables, include:

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• OOMF architecture, processes, systems (technological and otherwise) and

capacity enhanced to better meet stakeholder requirements.

• Greater awareness, improved buy-in and enhanced capacities in selected

champion Ministries/Departments and States for outcomes-based planning,
budgeting and monitoring.

• Stronger outcomes-based planning budgeting and monitoring practices among

the Ministries & Departments

• Expanding the foothold of outcomes-based planning, budgeting and monitoring

within the State governments.

• Improved Capacities of selected training institutions enhanced to scale up

capacity building in outcomes-based planning budgeting and monitoring
practices.

For this purpose, it is proposed to select a suitably qualified consultancy firm to support
DMEO, NITI Aayog as a Program Management Unit (PMU) in the institutionalization
of OOMF and undertake parallel activities to speed up overall national development
agenda. The consultancy firm shall assist in transfer of international best practices to the
selected stakeholders, train and capacitate concerned officers of select departments and
states, to shift towards outcomes-based governance and to ensure better integration to
achieve national priorities and SDGs.

3. Objectives

The objectives of this exercise are:

i. Review Output Outcome Monitoring Framework (OOMF)

The purpose of an outcome budget is to increase accountability by monitoring outputs as

well as outcome targets. Outcomes are defined as the improvement of the performance
of various target groups, as intended. OOMF was developed at NITI Aayog based on
international good practice and customized for Government of India. The DMEO team
and key stakeholders involved need to be engaged to assess the progress made and
document OOMF methodology to reflect, identify issues and gaps, and opportunities to
improve. On completion, the revised methodology and processes need to be documented
professionally for the purposes of: training, , for online self-learning and for quick
reference. On completion, the DMEO OOMF competencies need to be deepened further
by providing training to more members.

ii. Expand OOMF to Departments/ Ministries

Departments/Ministries play a crucial role in the overall National Development Agenda

through Central Sector and Centrally Sponsored schemes. With limited financial
resources and much higher need for developmental spending, it is always important for
them to optimize their investments in effective public services delivery programmes. To

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do so, an objective means to separate out the performing schemes from the non-
performing ones needs to be institutionalized. The OOMF methodology has the potential
to entrench essential good development oversight practices, which lead to deeper insights
and thus enable better public investment. The OOMF methodology and processes will
therefore be institutionalized in selected ministries/departments of the Government of
India, to start driving change internally. These ministries/departments will then act as the
torchbearers of good practice in adopting outcomes-based monitoring which will then be
used as case studies after project completion by Department of Expenditure in
percolating their change to other ministries/departments. These introductions will entail
awareness raising, provision of toolkits, training and backstopping support until
successful implementation.

iii. Expand OOMF to States

States play a pivotal role in the overall National Development Agenda by driving
decentralized change. Led by the State Departments of Expenditure and Planning, States
also seek to increase their outcomes given limited public funds. With the need to become
more effective with public investment, greater clarity is required about which States-
funded schemes are more effective vs those that are less so. The OOMF methodology
has the potential to entrench essential good development oversight practices, which lead
to deeper insights and thus enable better public investment.

Selected States will therefore be assisted to establish a core capacity to strengthen

outcomes-based monitoring competency, systems and results. In addition, some state
training institutions will be identified and capacitated as trainers to expand OOMF
capacity on a larger scale.

iv. Advocacy of Outcomes to transform M&E ecosystem

Better monitoring and evaluation is required across India’s hundreds of development

programs/schemes and across all the States. To achieve this, both demand for and supply
of M&E professionals needs to be bolstered. By increasing awareness of the increasing
importance of better evidence-based decision making and simultaneously building more
creative tension, the overall M&E eco-system can be strengthened over time. To enable
this, a national/international workshop on Outcomes-based monitoring to learn from best
practices; consolidate knowledge and viewpoints and pave the way forward will be
conducted.

In addition, it seeks to mobilize and promote relevant M&E platforms including networks
and training institutions, to respond to the increasing demand as well as to strengthen
contributions towards M&E policy debate and frameworks. This entails identifying
platforms and mechanisms for conducting advocacy activities, preparing a roadmap for
advocacy activities and preparing an integrated communications plan specifically for
outcomes monitoring.

v. Strengthen the OOMF dashboard, stakeholder communications and online services

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The Output Outcome Monitoring Framework is currently monitored through a web-

based dashboard. The dashboard needs to enable reviews both from a stakeholder
perspective and from a technical perspective. The reviews will inform how best the
dashboard features can be enhanced to provide greater insight to decision makers and for
larger scale adoption across the government agencies.

The dashboard strengthening will entail two phases, a rapid enhancement of known
features (version 1.2) and a more holistic upgrade after a thorough review. OOMF
dashboard version 2.0 is envisaged to report progress better and inform GoI planning,
budgeting and payment processes. The dashboard needs to provide better insights for
decision makers, including holistic, convergent and comparative views of scheme
performance.

4. Detailed list of activities

The scope of work envisaged towards achieving the above objectives of this exercise are
listed under five pillars (the ‘Pillars’) as follows:

i. Pillar 1 - Review the Output Outcome Monitoring Framework (OOMF)

and capture past experiences through systematic documentation for
NITI Aayog

a. Conduct a series of key interviews and reflection workshops with involved

stakeholders including DMEO, NITI Aayog Verticals, Ministries/ Depts,
Dept. Of Expenditure, DEA as well as external stakeholders like UN and
multilateral funding agencies among others, to elicit the required
information to map the OOMF process and methodology “as
implemented”.

b. Identify the issues and gaps as observed/perceived by stakeholders.

c. During the same workshops, “lessons learnt” should be captured and

utilized to identify improvement opportunities. These may for instance
include increasing Department reporting compliance levels, linking
OOMF targets to the 3-5-year Medium Term Expenditure Framework and
automating data collection. It may also include simplification of the
OOMF methodology, processes and systems for easier adoption and more
effective use by Departments and DoE.

d. International and National best practices that fit-for-India-purpose should

be blended in, as and where needed.

e. The finding and recommendations need to be documented, and the draft

set of OOMF material, as revised methodology and processes. This
includes documents such as Policy principles, manuals, training manuals
and promotional briefs. The formats may include documents,
presentations and online videos or other. On completion, the material will

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be shared for a final round of input from relevant stakeholders, such as

DoE, MoSPI and selected Departments.

f. The recommended improvements to the approach for institutionalization

of OOMF must first be subjected to robust testing, deliberation and
reviews, prior to inclusion as enhancements to the OOMF methodology.

g. Train selected DMEO members and others, including officials from

Ministry/ Depts., to be proficient in the methodology of framing indicators
and processes as documented and developing OOMF.

Associated deliverables:

• OOMF Documentation - Progress report with previous experience

and lessons learnt improvement opportunities and
recommendations/way forward

• Draft of OOMF v2.0 toolkit - including method, process, tools and

training material

• Draft OOMF v2 improvement test report, detailing fitness-for-

purpose in terms of: functionality, robustness and ease of use.

• Final OOMF v2.0 toolkit - including method, process, tools and

training material

• Final OOMF v2 improvement test report detailing fitness-for-

purpose in terms of: functionality, robustness and ease of use.

• Conducting 2 x 1-day trainings/workshops and submission of

reports, with participant skills test results.

ii. Pillar 2 - Conceptualize and develop OOMF dashboard 2.0, stakeholder

communications and online services

a. Conduct relevant stakeholders (Central ministries/departments)

consultations to assess the user needs and requirements of OOMF
dashboard 2.0

b. Review the web-based dashboard fitness for the purpose of the Output
Outcome Monitoring Framework.

c. Prepare a Business Requirements Document (BRD), Functional Design

Document (FDD) and Technical Design Document (TDD) along with a
roadmap for OOMF dashboard 2.0.

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d. Develop tender document for selection of an agency for developing

OOMF dashboard 2.0 (including support), conducting the bidding and
ensuring procurement of the technical agency.

e. Assistance in Selection and onboarding of the agency, monitoring works

and ensuring dashboard development and migration from the existing
dashboard.

f. Conducting training/ workshops on the new dashboard features for

dissemination among the ministry/ department nodal/ divisional officers.

Associated deliverables:

• Compilation of stakeholder-wise requirement documentation &

Business Requirements Document (BRD), Functional Design
Document (FDD) and Technical Design Document (TDD) (with a
roadmap for OOMF dashboard 2.0)

• Develop the terms of references required to appoint suitably

qualified service providers to provide the required solution
components and systems.

• Preparation of Bidding Documents

• Active support in conducting the bidding and evaluation of bids -

Upto Agency Selection

• Preparation of the detailed Business Requirement Documentation

(BRD) with Wireframes for the OOMF dashboard 2.0

• Completion of the User Acceptance Testing (UAT) for the OOMF

dashboard 2.0

• Final deployment of the dashboard 2.0 on the NIC servers after all
necessary clearances including security audit to the satisfaction of
the Authority.

• 4 slots x 2 training = 8 x 2-hour trainings on Dashboard 2.0 user

training/workshop and reports

iii. Pillar 3 - Advocacy of Outcomes to transform M&E ecosystem

a. Identify the most suitable platforms and mechanisms for conducting

various advocacy activities/events in the country to drive the strategic shift
towards outcomes-based monitoring within various government agencies.

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b. Prepare a roadmap for advocacy activities to be conducted both (a) round

the year and (b) in one-off manner.

c. Prepare an integrated communications plan for outcomes monitoring to be

followed by DMEO, NITI Aayog.

d. Plan and organize a mid-assignment international/national level workshop

on Outcomes-based monitoring/budgeting to facilitate cross-learning and
sharing of experiences.

e. Support the DMEO leaders and team members with advocacy content and
promotional material such as presentations, concept notes, brochures,
media releases including social media.

Associated deliverables:

• Integrated communications plan for outcomes monitoring

• 1 x 2-day National Outcomes-based monitoring / budgeting

workshop

• Advocacy content and promotional material support for a period of

24 months.

iv. Pillar 4 - Expand OOMF to Departments/ Ministries

a. Conduct multiple workshops across various levels of officers within 20

Departments / Ministries. The indicative list of parameters to shortlist
Ministries/Departments is as below:

▪ Level of interest expressed by the concerned Secretaries of the

Ministries/departments.

▪ Average budgetary allocations for the previous three years

▪ Level of compliance on the OOMF progress on the current dashboard.

▪ Presence of flagship CS/CSS schemes in the ministry/department.

▪ Existing level of maturity of use of monitoring/data systems in

decision making among others.

For each of the selected ministries/departments, the following steps need to

be undertaken:

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▪ Post benchmarking and gap assessments, engage Departments to offer

support & capacitate. Prioritise according to national development
agenda and demand by Departments.

▪ Sensitization towards an Outcomes-oriented implementation and

monitoring approach.

▪ Support the development of monitoring mechanisms, identify

challenges in current data systems and design data collection processes.

▪ Develop training materials, toolkits, guidelines, etc. and conduct

trainings/workshops.

▪ Enable capacity building for use of outputs and outcomes in internal

programme reviews.

b. Conduct workshops with NIC teams of selected Central Ministries/

Departments on building cutting edge monitoring dashboards at Ministries/
Departments

▪ Identifying & disseminate best practices within GoI/ State govts.

▪ Prepare checklists for NIC teams/ Standard wireframes, etc. to be

adhered to by the shortlisted Central Ministries/ Departments during
dashboard development.

▪ Conduct workshops with NIC teams of the shortlisted Central

Ministries/ Departments on building cutting edge monitoring
dashboards at Ministries/ Departments.

Post project it is envisaged that the trained institutions (see next section)
would be contracted by remaining Departments to similarly capacitate their
OOMF teams.

Associated deliverables:

• 20 Ministries/Departments x 5 one-to-one meetings (with individual scheme

divisions) in Outcomes-oriented implementation and monitoring

• 20 x 2 x 1-day- Capacity development & Awareness workshops at

Ministry/Department level along with coaching/progress reports including
training on the use of outputs and outcomes in internal programme reviews

• 2 x 1-week long centralized training session inviting nominations from

ministries/departments (2 rounds per ministry/department)

• 20 x Monitoring mechanisms: Findings on existing mechanisms and

recommendations report/ department for improving the same.

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• Workshop design and training material - building cutting edge monitoring

dashboards for two workshops mentioned above

• Guidelines and checklists for building cutting edge dashboards

• Training in building cutting edge monitoring dashboards: 4 workshops x 1-day

for 5 Depts. at a time (awareness, Concepts, Implementation). + coaching +
progress reports

v. Pillar 5 - Expand OOMF to States

a. Identify and shortlist 5 States/UTs to be supported for expansion of Output-

Outcome Monitoring systems. The indicative list of parameters to shortlist
the 5 States/UTs is as below:

▪ Level of interest expressed by the concerned States governments/UT

administrations.

▪ Average size of the State Government/UT administration Welfare

programmes.

▪ Regional spread of States/UTs to be shortlisted.

▪ Devolutions under the Finance Commission as a proxy measure of the

developmental needs of the States/UTs.

▪ Any other parameter deemed to be relevant on further enquiry.

b. Identify and establish contact with the shortlisted 5 States/UTs nodal agencies
and post outreach, pave the way for signing MoUs/ SoIs with respective State
Governments/UT administrations.

c. Develop toolkits to build stronger State/UT Level M&E in the shortlisted 5

States/UTs:

▪ Understand the state of outcomes monitoring architecture across various

State Government.

▪ Conduct gap analysis to identify the State-wise capacity building plans.

▪ Prepare a roadmap for implementation of State capacity building

exercise.

d. Establish and capacitate core OOMF team capacities, anchored at Planning-

and Finance departments, to strengthen outcomes based monitoring
competency, systems and results:

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▪ Conduct sensitization workshops among the shortlisted 5 State Govts.

towards outcomes oriented implementation and monitoring.

▪ Support the development of monitoring mechanisms, challenges in data

systems and designing data collection processes.

▪ Enable internal capacity building for use of outputs and outcomes in

Internal Programme Reviews.

e. Partnership with institutions for strengthening OOMF at Central and the

State level – To identify areas of partnership and conduct meetings for
possible collaboration such as LBSNAA - Lal Bahadur Shastri National
Academy of Administration, IIPA - Indian Institute of Public
Administration, DoPT - Department of Personnel and Training, The Institute
of Secretariat Training & Management (ISTM), etc.:

▪ Design and develop course curriculum pertaining to outcomes

monitoring jointly in partnership with Partners with whom DMEO has
signed SoIs.

▪ Conduct intermediate refresher trainings/ Workshops for ministry &

State government officials at the identified partner institutions.

▪ Conduct regional workshops with participant States demonstrating

their success stories in institutionalizing OOMF towards the end of the
Consultancy period.

▪ Post project it is envisaged that the trained institutions would continue

to capacitate OOMF teams at Departments.

Associated deliverables:

• OOMF awareness workshop – One-day workshop at NITI Aayog

with participants from all the State Planning / Finance Depts.

• 5 x Outreach meetings with States/UTs in respective States/UTs

• 5 x MoUs with States / UTs

• 5 x 1-day M&E leadership sensitization / kickstart workshops &

reports in respective States/UTs

• 5 x 1-day Roadmaps for implementation of State capacity building

exercise in respective States/UTs

• 5 x 1-day trainings of OOMF champions team in Outcomes-

oriented implementation and monitoring approach: awareness
presentations in respective States/UTs

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• 5 x 1-day trainings of OOMF champions team in facilitating the use

of outputs and outcomes in internal programme reviews: awareness
presentations in respective States/UTs

• 5 x 2 x 1-day workshops (for any 2 selected departments) in each

state for institutionalization of OOMF - Planning and Approach
design + Coaching & Progress reports in respective States/UTs

• 5 x 2 x 1-day workshops (for any 2 selected departments) in each

state for institutionalization of OOMF - Implementation &
Monitoring support + Coaching & Progress reports in respective
States/UTs

• Developing a maturity assessment framework and preparing 5

maturity assessment reports for each of the shortlisted 5 States (One
at the beginning of the exercise after MoU and 4 i.e. one every six
months after MoU for next two years)

• 1 x Course curriculum pertaining to outcomes monitoring jointly in

partnership with Partners with whom DMEO has signed SoIs

• 3 x Progress report on refresher trainings/ Workshops for ministry

& State government officials at the identified partner institutions at
the end of each workshop.

• 5 x 1 regional workshops and dissemination reports with all States

for demonstrating the success stories of 5 shortlisted States
provided support under the Consultancy.

5. Duration:

The duration of the contract with the consultant shall be for a period of 24 (twenty-four)
months. However, the contract may be extended based on further roll out of OOMF as
deemed fit, on mutually agreed terms and conditions.

6. Deliverables and Timelines

The following table provides the timelines for the key milestones along with major
deliverables that need to be submitted in order to achieve these milestones:
Timeline (in
S. No. Description of Deliverables
months)
1. Inception Report T+0.5

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Timeline (in
S. No. Description of Deliverables
months)
Pillar 1 - Review the Output-Outcome Monitoring Framework (OOMF) and capture
institutional memory for NITI Aayog
OOMF Documentation - Progress report with previous experience and T+3
lessons learnt improvement opportunities and recommendations/way
forward
Draft of OOMF v2.0 toolkit - including method, process, tools and T+2
training material

Draft OOMF v2 improvement test report , detailing fitness-for-purpose T+2

in terms of: functionality, robustness and ease of use.
2.
Final OOMF v2.0 toolkit - including method, process, tools and T+3
training material

Final OOMF v2 improvement test report detailing fitness-for-purpose T+3

in terms of: functionality, robustness and ease of use.

Conducting 2x1-day trainings/workshops and submission of reports,

T+3
with participant skills test results.
Pillar 2 - Conceptualize and develop OOMF dashboard 2.0, stakeholder communications
and online services
Compilation of stakeholder-wise requirement documentation & T+3
Business Requirements Document (BRD), Functional Design Document
(FDD) and Technical Design Document (TDD) (with a roadmap for
OOMF dashboard 2.0)
Develop the terms of references required to appoint suitably qualified T+6
service providers to provide the required solution components and
systems.
Preparation of Bidding Documents T+6

3.
Active support in conducting the bidding and evaluation of bids - Upto T+9
Agency Selection
Preparation of the detailed Business Requirement Documentation T+10
(BRD) with Wireframes for the OOMF dashboard 2.0
Completion of the User Acceptance Testing (UAT) for the OOMF T+13
dashboard 2.0
Final deployment of the dashboard 2.0 on the NIC servers after all T+15
necessary clearances including security audit to the satisfaction of the
Authority.

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Timeline (in
S. No. Description of Deliverables
months)
4 slots x 2 training = 8 x 2-hour trainings on Dashboard 2.0 user T+15
training/workshop and reports
Pillar 3 - Advocacy of Outcomes to transform M&E ecosystem
Integrated communications plan for outcomes monitoring T+6

1 x 2-day National Outcomes-based monitoring / budgeting workshop T+12

4.

Advocacy content and promotional material support for a period of 24 Every

months. Month
Pillar 4 - Expand OOMF to Departments/ Ministries
20 Ministries/Departments x 5 one-to-one meetings (with individual T+12
scheme divisions) in Outcomes-oriented implementation and
monitoring
20 x 2 x 1-day- Capacity development & Awareness workshops at T+4 to 24
Ministry/Department level along with coaching/progress reports
including training on the use of outputs and outcomes in internal
programme reviews
2 x 1-week long centralized training session inviting nominations from T+7 and
ministries/departments (2 rounds per ministry/department) T+16

5.
20 x Monitoring mechanisms: Findings and recommendations report/ T+4 to
department T+15
Workshop design and training material - building cutting edge T+1 to
monitoring dashboards for two workshops mentioned above T+6
Guidelines and checklists for cutting edge dashboards T+4 to
T+9
Training in building cutting edge monitoring dashboards: 4 workshops T+10 to
x 1-day for 5 Depts. at a time (awareness, Concepts, Implementation). T+21
+ coaching + progress reports
Pillar 5 - Expand OOMF to States
OOMF awareness workshop – One-day workshop at NITI Aayog with T+7
participants from all the State Planning / Finance Depts.
6. 5 x Outreach meetings with States/UTs in respective States/UTs T+1 to
T+9
5 x MoUs with States / UTs T+4 to T+18

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Timeline (in
S. No. Description of Deliverables
months)
5 x 1-day M&E leadership sensitization / kickstart workshops & T+5 to T+21
reports in respective States/UTs
5 x 1-day Roadmaps for implementation of State capacity building T+7 to T+24
exercise in respective States/UTs
5 x 1-day trainings of OOMF champions team in Outcomes-oriented T+10 to
implementation and monitoring approach: awareness presentations in T+21
respective States/UTs
5 x 1-day trainings of OOMF champions team in facilitating the use of T+10 to
outputs and outcomes in internal programme reviews: awareness T+21
presentations in respective States/UTs
5 x 2 x 1-day workshops (for any 2 selected departments) in each state T+13 to
for institutionalization of OOMF - Planning and Approach design + T+24
Coaching & Progress reports in respective States/UTs
5 x 2 x 1-day workshops (for any 2 selected departments) in each state T+13 to
for institutionalization of OOMF - Implementation & Monitoring T+24
support + Coaching & Progress reports in respective States/UTs
Developing a maturity assessment framework and preparing 5 maturity T,
assessment reports for each of the shortlisted 5 States (One at the T+6,
beginning of the exercise after MoU and 4 i.e. one every six months T+12,
after MoU for next two years) T+18,
T+24
1 x Course curriculum pertaining to outcomes monitoring jointly in T+7 to
partnership with Partners with whom DMEO has signed SoIs T+9
3 x Progress report on refresher trainings/ Workshops for ministry & T+13,
State government officials at the identified partner institutions at the T+19,
end of each workshop. T+24
5 x 1 regional workshops and dissemination reports with all States for T+24
demonstrating the success stories of 5 shortlisted States provided
support under the Consultancy.

Note: “T” refers to the “Effective Date” as defined in clause 1.1.1 (h). Furthermore, the above timelines
are subject to approvals of concerned authorities. Based on satisfactory completion of the above
deliverables, the time duration of the contract may be mutually extended for an additional duration of
appropriate months with additional output targets and potential roll out to other relevant stakeholders, as
deemed fit.

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7. Payment terms to the Consultant

The payments under Resident Personnel Costs (A) + Local Costs (B) + Overhead
Expenses (E), as defined in Financial Proposal (Form-2) will be completely linked to the
achievement of the deliverables highlighted above.

Based on internal analysis, a suggested range of the split of the costs under Personnel
Costs (A) + Local Costs (B) + Overhead Expenses (E) by pillars is provided below. The
consultant shall have to provide his estimates of split of these costs by pillars, as per the
format outlined in Appendix-II, Form-4 ‘Estimates by Pillars for Resident Personnel
Costs + Local Costs + Overhead Expenses’. The Consultants shall bid in such a way
that the pillar-wise breakup of these costs fall in the suggested range.

Suggested
Pillars
Range

i) Review Output-Outcome Monitoring Framework (OOMF) 1-5%

ii) Conceptualize and develop OOMF dashboard 2.0, 5-10%

stakeholder communications and online service

iii) Advocacy of Outcomes to transform M&E ecosystem 5-10%

iv) Expand OOMF to Departments/Ministries 25-30%

v) Expand OOMF to States 50-55%

Furthermore, within each of the objective, the quoted amount will be paid as per the achievement
of the deliverables as outlined below:
Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
Review Output- OOMF Documentation - Progress
Outcome Monitoring report with previous experience and
1 Framework (OOMF) lessons learnt improvement 10%
opportunities and
recommendations/way forward
Draft of OOMF v2.0 toolkit -
2 including method, process, tools and
training material 20%
Draft OOMF v2 improvement test
3
report, detailing fitness-for-purpose

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
in terms of: functionality, robustness
and ease of use.
Final OOMF v2.0 toolkit - including
4 method, process, tools and training
material
Final OOMF v2 improvement test 50%
report detailing fitness-for-purpose
5
in terms of: functionality, robustness
and ease of use.
Conducting 2x1-day
trainings/workshops and submission
6 20%
of reports, with participant skills test
results.
Conceptualize and Compilation of stakeholder-wise
develop OOMF requirement documentation &
dashboard 2.0, Business Requirements Document
7 stakeholder (BRD), Functional Design 20%
communications and Document (FDD) and Technical
online services Design Document (TDD) (with a
roadmap for OOMF dashboard 2.0)
Develop the terms of references
required to appoint suitably
8 qualified service providers to
provide the required solution
components and systems. 40%
9 Preparation of Bidding Documents
Active support in conducting the
10 bidding and evaluation of bids -
Upto Agency Selection
Preparation of the detailed Business
Requirement Documentation (BRD)
11 10%
with Wireframes for the OOMF
dashboard 2.0
Completion of the User Acceptance
12 Testing (UAT) for the OOMF 10%
dashboard 2.0
Final deployment of the dashboard
2.0 on the NIC servers after all
13 necessary clearances including 10%
security audit to the satisfaction of
the Authority.

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
4 slots x 2 training = 8 x 2-hour
14 trainings on Dashboard 2.0 user 10%
training/workshop and reports
Advocacy of Outcomes Integrated communications plan for
15 10%
to transform M&E outcomes monitoring
ecosystem 1 x 2-day National Outcomes-based
16 50%
monitoring / budgeting workshop
Advocacy content and promotional
17 material support for a period of 24 40%
months.
Expand OOMF to 20 Ministries/Departments x 5 one-
Departments/Ministries to-one meetings (with individual
18 scheme divisions) in Outcomes- 30%
oriented implementation and
monitoring
20 x 2 x 1-day- Capacity
development & Awareness
workshops at Ministry/Department
19 level along with coaching/progress 30%
reports including training on the use
of outputs and outcomes in internal
programme reviews
2 x 1-week long centralized training
session inviting nominations from
20 5%
ministries/departments (2 rounds per
ministry/department)
20 x Monitoring mechanisms:
21 Findings and recommendations 10%
report/ department
Workshop design and training
material - building cutting edge
22 5%
monitoring dashboards for two
workshops mentioned above
Guidelines and checklists for cutting
23 5%
edge dashboards
Training in building cutting edge
monitoring dashboards: 4
workshops x 1-day for 5 Depts. at a
24 15%
time (awareness, Concepts,
Implementation). + coaching +
progress reports

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
Expand OOMF to OOMF awareness workshop – One-
States day workshop at NITI Aayog with
25 3%
participants from all the State
Planning / Finance Depts.
5 x Outreach meetings with
26 4%
States/UTs in respective States/UTs
27 5 x MoUs with States / UTs 3%
5 x 1-day M&E leadership
28 sensitization / kickstart workshops 10%
& reports in respective States/UTs
5 x 1-day Roadmaps for
implementation of State capacity
29 10%
building exercise in respective
States/UTs
5 x 1-day trainings of OOMF
champions team in Outcomes-
oriented implementation and
30 10%
monitoring approach: awareness
presentations in respective
States/UTs
5 x 1-day trainings of OOMF
champions team in facilitating the
use of outputs and outcomes in
31 10%
internal programme reviews:
awareness presentations in
respective States/UTs
5 x 2 x 1-day workshops (for any 2
selected departments) in each state
for institutionalization of OOMF -
32 10%
Planning and Approach design +
Coaching & Progress reports in
respective States/UTs
5 x 2 x 1-day workshops (for any 2
selected departments) in each state
for institutionalization of OOMF -
33 15%
Implementation & Monitoring
support + Coaching & Progress
reports in respective States/UTs
5 maturity assessment reports for
34 each of the shortlisted 5 States (One 15%
at the beginning of the exercise after

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
MoU and 4 i.e. one every six
months after MoU for next two
years)
1 x Course curriculum pertaining to
outcomes monitoring jointly in
35 3%
partnership with Partners with
whom DMEO has signed SoIs
3 x Progress report on refresher
trainings/ Workshops for ministry &
36 State government officials at the 2%
identified partner institutions at the
end of each workshop.
5 x 1 regional workshops and
dissemination reports with all States
37 for demonstrating the success stories 5%
of 5 shortlisted States provided
support under the Consultancy.

While the payments will accrue to the Consultant based on the achievement of
milestones as highlighted above, the Consultant shall submit consolidated bills at the
end of the financial quarter for payments processing. Release of the payments will be
done as per Clause 6.3 in the Agreement.
8. Reporting

a. The Consultant will work closely with the Authority. The Authority has
established a Working Group (the “WG”) to enable conduct of this assignment.
A designated Project Director of the Authority will be responsible for the overall
coordination and project development. S/He will play a coordinating role in
dissemination of the Consultant’s outputs, facilitating discussions, and ensuring
required reactions and responses to the Consultant.

b. The Consultant may prepare issue papers highlighting issues that could become
critical for the timely completion of the Project and that require attention from
the Authority.

c. The Consultant will make a presentation on the key deliverables for discussion
with the WG at a meeting. This will be a working document. The Consultant is
required to prepare and submit a weekly update that includes and describes, inter
alia, general progress to date; data and reports obtained and reviewed,
conclusions to date, if any; concerns about availability of, or access to, data,
analyses, reports; questions regarding the TOR or any other matters regarding
work scope and related issues; and so on. The Consultant’s work on the TOR

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tasks should continue while the report is under consideration and is being
discussed.

d. Regular communication with the WG and the Project Director is required in

addition to all key communications. This may take the form of telephone/
teleconferencing, emails, faxes, and occasional meetings.

e. The Deliverables will be submitted as per schedule provided in this RFP.

9. Meetings

The Authority may review with the Consultant, any or all of the documents
and advice forming part of the Consultancy, in meetings and conferences
which will be held at the Authority’s office. The expenses towards attending
such meetings during the period of Consultancy, including travel costs and per
diem, shall be reimbursed in accordance with the Financial Proposal contained
in Form–2 of Appendix-II of the RFP. The days required to be spent at the
office of the Authority shall be computed at the rate of 8 (eight) person hours
a day in case of an outstation Consultant. For a Consultant having its office
within or near the city where the Authority’s office is situated, the time spent
during meetings at the Authority’s office shall be calculated as per actuals. No
travel time shall be payable.

10. Miscellaneous

a. The Consultant shall have/establish an office in Delhi/NCR, for efficient and

coordinated performance of its Services. All the Key Personnel shall be deployed
at this office during the 24 (twenty-four) months as specified in the Manning
Schedule forming part of the Agreement. The authorised officials of the
Authority may visit the Consultant’s Project Office or field locations any time
during office hours for inspection and interaction with the Consultant’s
Personnel. It is not expected of the Consultant to carry out the operations from
the Head/Home Office.

b. The Consultant shall mobilise and demobilise its Professional Personnel and
Support Personnel with the concurrence of the Authority and shall maintain the
time sheet/ attendance sheet of the working of all Personnel in the Project Office.
These time sheets/ attendance sheets shall be made available to the Authority as
and when asked for and a copy of such record shall be submitted to the Authority
at the end of each calendar month.

c. All the study outputs including primary data shall be compiled, classified and
submitted by the Consultant to the Authority in soft form apart from the reports
indicated in the Deliverables. The project outputs shall remain the property of
the Authority and shall not be used for any purpose other than that intended under
these Terms of Reference without the permission of the Authority. The
Consultancy shall stand completed on acceptance by the Authority of all the

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Deliverables of the Consultant and execution of the Agreement or 3 (three) years

from the Effective Date, whichever is earlier. The Authority shall issue a
certificate to that effect. The Consultancy shall in any case be deemed to be
completed upon expiry of 3 (three) years from the Effective Date, unless
extended by mutual consent of the Authority and the Consultant.

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Schedule 2: Form of Agreement

(See Clause 2.1.3)

AGREEMENT

FOR

Consultancy Services for Establishment of Program

Management Unit (PMU) to support DMEO in the
Institutionalization of the Output-Outcome Monitoring
Framework (OOMF) of Govt. of India

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CONTENTS

1. General

1.1 Definitions and Interpretation

1.2 Relation between the Parties
1.3 Rights and Obligations
1.4 Governing law and jurisdiction
1.5 Language
1.6 Table of contents and headings
1.7 Notices
1.8 Location
1.9 Authority of Member-in-Charge
1.10 Authorised representatives
1.11 Taxes and duties

2. Commencement, Completion and Termination of Agreement

2.1 Effectiveness of Agreement

2.2 Commencement of Services
2.3 Termination of Agreement for failure to commence Services
2.4 Expiry of Agreement
2.5 Entire Agreement
2.6 Modification of Agreement
2.7 Force Majeure
2.8 Suspension of Agreement
2.9 Termination of Agreement

3. Obligations of the Consultant

3.1 General
3.2 Conflict of Interest
3.3 Confidentiality
3.4 Liability of the Consultant
3.5 Insurance to be taken out by the Consultant
3.6 Accounting, inspection and auditing
3.7 Consultant’s actions requiring the Authority’s prior approval
3.8 Reporting obligations
3.9 Documents prepared by the Consultant to be the property of the Authority
3.10 Equipment and materials furnished by the Authority
3.11 Providing access to the Project Office and Personnel
3.12 Accuracy of Documents

4. Consultant’s Personnel

4.1 General
4.2 Deployment of Personnel

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4.3 Approval of Personnel

4.4 Substitution of Key Personnel
4.5 Working hours, overtime, leave etc.
4.6 Resident Team Leader and Project Manager

5. Obligations of the Authority

5.1 Assistance in clearances etc.

5.2 Access to land and property
5.3 Change in Applicable Law
5.4 Payment

6. Payment to the Consultant

6.1 Cost estimates and Agreement Value

6.2 Currency of payment
6.3 Mode of billing and payment

7. Liquidated damages and penalties

7.1 Performance Security

7.2 Liquidated Damages
7.3 Penalty for deficiency in Services

8. Fairness and Good Faith

8.1 Good Faith

8.2 Operation of the Agreement

9. Settlement of Disputes

9.1 Amicable settlement

9.2 Dispute resolution
9.3 Conciliation
9.4 Arbitration

ANNEXES
Annex-1: Terms of Reference
Annex-2: Deployment of Personnel
Annex-3: Estimate of Personnel Costs
Annex-4: Cost of Services
Annex-5: Payment Schedule
Annex-6: Bank Guarantee for Performance Security

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AGREEMENT

Consultancy for Establishment of a Program Management Unit (PMU) to support DMEO

in the Institutionalization of the Output-Outcome Monitoring Framework (OOMF) of
Govt. of India

This AGREEMENT (hereinafter called the “Agreement”) is made on the ...........………. day of
the month of ………… 20…, between, on the one hand, the President of India acting through
Development Monitoring & Evaluation Office (hereinafter called the “Authority” which
expression shall include their respective successors and permitted assigns, unless the context
otherwise requires) and, on the other hand, …………………………………. (hereinafter called
the “Consultant” which expression shall include their respective successors and permitted
assigns).

WHEREAS

(A) The Authority vide its Request for Proposal for Consultancy for Establishment of a
Program Management Unit (PMU) (hereinafter called the “Consultancy”) to support
DMEO for the Institutionalization of the Output-Outcome Monitoring Framework
(OOMF) of Govt. of India (hereinafter called the “Project”);

(B) the Consultant submitted its proposals for the aforesaid work, whereby the Consultant
represented to the Authority that it had the required professional skills, and in the said
proposals the Consultant also agreed to provide the Services to the Authority on the terms
and conditions as set forth in the RFP and this Agreement; and

(C) the Authority, on acceptance of the aforesaid proposals of the Consultant, awarded the
Consultancy to the Consultant vide its Letter of Award dated .................. (the “LOA”);
and

(D) in pursuance of the LOA, the parties have agreed to enter into this Agreement.

NOW, THEREFORE, the parties hereto hereby agree as follows:

1. General

1.1 Definitions and Interpretation

1.1.1 The words and expressions beginning with capital letters and defined in this Agreement
shall, unless the context otherwise requires, have the meaning hereinafter respectively
assigned to them:

(a) “Additional Costs” shall have the meaning set forth in Clause 6.1.2;

(b) “Agreement” means this Agreement, together with all the Annexes;

(c) “Agreement Value” shall have the meaning set forth in Clause 6.1.2;

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(d) “Applicable Laws” means the laws and any other instruments having the force of
law in India as they may be issued and in force from time to time;

(e) “Confidential Information” shall have the meaning set forth in Clause 3.3;

(f) “Conflict of Interest” shall have the meaning set forth in Clause 3.2 read with the
provisions of RFP;

(g) “Dispute” shall have the meaning set forth in Clause 9.2.1;

(h) “Effective Date” means the date on which this Agreement comes into force and
effect pursuant to Clause 2.1;

(i) “Government” means the Government of .............;

(j) “INR, Re. or Rs.” means Indian Rupees;

(k) “Member”, in case the Consultant consists of a joint venture or consortium of more
than one entity, means any of these entities, and “Members” means all of these
entities;

(l) “Party” means the Authority or the Consultant, as the case may be, and Parties
means both of them;

(m) “Personnel” means persons hired by the Consultant as employees and assigned to
the performance of the Services or any part thereof;

(n) “Resident Personnel” means such persons who at the time of being so hired had
their domicile inside India;

(o) “RFP” means the Request for Proposal document in response to which the
Consultant’s proposal for providing Services was accepted;

(p) “Services” means the work to be performed by the Consultant pursuant to this
Agreement, as described in the Terms of Reference hereto;

All terms and words not defined herein shall, unless the context otherwise requires,
have the meaning assigned to them in the RFP.

1.1.2 The following documents along with all addenda issued thereto shall be deemed to form
and be read and construed as integral parts of this Agreement and in case of any
contradiction between or among them the priority in which a document would prevail
over another would be as laid down below beginning from the highest priority to the
lowest priority:

(a) Agreement;

(b) Annexes of Agreement;

(c) RFP; and

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(d) Letter of Award.

1.2 Relation between the Parties

Nothing contained herein shall be construed as establishing a relation of master and

servant or of agent and principal as between the Authority and the Consultant. The
Consultant shall, subject to this Agreement, have complete charge of Personnel
performing the Services and shall be fully responsible for the Services performed by them
or on their behalf hereunder.

1.3 Rights and obligations

The mutual rights and obligations of the Authority and the Consultant shall be as set forth
in the Agreement, in particular:

(a) the Consultant shall carry out the Services in accordance with the provisions of
the Agreement; and

(b) the Authority shall make payments to the Consultant in accordance with the
provisions of the Agreement.

1.4 Governing law and jurisdiction

This Agreement shall be construed and interpreted in accordance with and governed by
the laws of India, and the courts in the State in which the Authority has its headquarters
shall have exclusive jurisdiction over matters arising out of or relating to this Agreement.

1.5 Language

All notices required to be given by one Party to the other Party and all other
communications, documentation and proceedings which are in any way relevant to this
Agreement shall be in writing and in English language.

1.6 Table of contents and headings

The table of contents, headings or sub-headings in this Agreement are for convenience
of reference only and shall not be used in, and shall not affect, the construction or
interpretation of this Agreement.

1.7 Notices

Any notice or other communication to be given by any Party to the other Party under or
in connection with the matters contemplated by this Agreement shall be in writing and
shall:

(a) in the case of the Consultant, be given by e-mail and by letter delivered by hand
to the address given and marked for attention of the Consultant’s Representative
set out below in Clause 1.10 or to such other person as the Consultant may from
time to time designate by notice to the Authority; provided that notices or other

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communications to be given to an address outside the city specified in Sub-clause

(b) below may, if they are subsequently confirmed by sending a copy thereof by
registered acknowledgement due, air mail or by courier, be sent by e-mail to the
number as the Consultant may from time to time specify by notice to the
Authority;

(b) in the case of the Authority, be given by e-mail and by letter delivered by hand
and be addressed to the Authority with a copy delivered to the Authority
Representative set out below in Clause 1.10 or to such other person as the
Authority may from time to time designate by notice to the Consultant; provided
that if the Consultant does not have an office in the same city as the Authority’s
office, it may send such notice by e-mail and by registered acknowledgement
due, air mail or by courier; and

(c) any notice or communication by a Party to the other Party, given in accordance
herewith, shall be deemed to have been delivered when in the normal course of
post it ought to have been delivered and in all other cases, it shall be deemed to
have been delivered on the actual date and time of delivery; provided that in the
case of e-mail, it shall be deemed to have been delivered on the working days
following the date of its delivery.

1.8 Location

The Services shall be performed at the site of the Project in accordance with the
provisions of RFP and at such locations as are incidental thereto, including the offices of
the Consultant.

1.9 Authority of Member-in-charge

In case the Consultant consists of a consortium of more than one entity, the Parties agree
that the Lead Member shall act on behalf of the Members in exercising all the
Consultant’s rights and obligations towards the Authority under this Agreement,
including without limitation the receiving of instructions and payments from the
Authority.

1.10 Authorised Representatives

1.10.1 Any action required or permitted to be taken, and any document required or permitted to
be executed, under this Agreement by the Authority or the Consultant, as the case may
be, may be taken or executed by the officials specified in this Clause 1.10.

1.10.2 The Authority may, from time to time, designate one of its officials as the Authority
Representative. Unless otherwise notified, the Authority Representative shall be:
..........
..........
Tel: ..........
Mobile: ..........
Email: ..........

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1.10.3 The Consultant may designate one of its employees as Consultant’s Representative. Unless
otherwise notified, the Consultant’s Representative shall be:
..........
..........
Tel: ..........
Mobile: ..........
Email: ..........

1.11 Taxes and duties

Unless otherwise specified in the Agreement, the Consultant shall pay all such taxes,
duties, fees and other impositions as may be levied under the Applicable Laws and the
Authority shall perform such duties in regard to the deduction of such taxes as may be
lawfully imposed on it.

2. Commencement, Completion and Termination of Agreement

2.1 Effectiveness of Agreement

This Agreement shall come into force and effect on the date of this Agreement (the
“Effective Date”).

2.2 Commencement of Services

The Consultant shall commence the Services within a period of 3 (three) days from the
Effective Date, unless otherwise agreed by the Parties.

2.3 Termination of Agreement for failure to commence Services

If the Consultant does not commence the Services within the period specified in Clause
2.2 above, the Authority may, by not less than 2 (two) weeks’ notice to the Consultant,
declare this Agreement to be null and void, and in the event of such a declaration, the
Bid Security of the Consultant shall stand forfeited.

2.4 Expiry of Agreement

Unless terminated earlier pursuant to Clauses 2.3 or 2.9 hereof, this Agreement shall,
unless extended by the Parties by mutual consent, expire upon the earlier of (i) expiry of
a period of 90 (ninety) days after the delivery of the final deliverable to the Authority;
and (ii) the expiry of 3 (three) years from the Effective Date. Upon Termination, the
Authority shall make payments of all amounts due to the Consultant hereunder.

2.5 Entire Agreement

2.5.1 This Agreement and the Annexes together constitute a complete and exclusive statement
of the terms of the agreement between the Parties on the subject hereof, and no
amendment or modification hereto shall be valid and effective unless such modification
or amendment is agreed to in writing by the Parties and duly executed by persons
especially empowered in this behalf by the respective Parties. All prior written or oral

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understandings, offers or other communications of every kind pertaining to this

Agreement are abrogated and withdrawn; provided, however, that the obligations of the
Consultant arising out of the provisions of the RFP shall continue to subsist and shall be
deemed to form part of this Agreement.

2.5.2 Without prejudice to the generality of the provisions of Clause 2.5.1, on matters not
covered by this Agreement, the provisions of RFP shall apply.

2.6 Modification of Agreement

Modification of the terms and conditions of this Agreement, including any modification
of the scope of the Services, may only be made by written agreement between the Parties.
Pursuant to Clauses 4.2.3 and 6.1.3 hereof, however, each Party shall give due
consideration to any proposals for modification made by the other Party.

2.7 Force Majeure

2.7.1 Definition

(a) For the purposes of this Agreement, “Force Majeure” means an event which is
beyond the reasonable control of a Party, and which makes a Party’s performance of
its obligations hereunder impossible or so impractical as reasonably to be considered
impossible in the circumstances, and includes, but is not limited to, war, riots, civil
disorder, earthquake, fire, explosion, storm, flood or other adverse weather
conditions, strikes, lockouts or other industrial action (except where such strikes,
lockouts or other industrial action are within the power of the Party invoking Force
Majeure to prevent), confiscation or any other action by government agencies.

(b) Force Majeure shall not include (i) any event which is caused by the negligence or
intentional action of a Party or agents or employees, nor (ii) any event which a
diligent Party could reasonably have been expected to both (A) take into account at
the time of the conclusion of this Agreement, and (B) avoid or overcome in the
carrying out of its obligations hereunder.

(c) Force Majeure shall not include insufficiency of funds or failure to make any
payment required hereunder.

2.7.2 No breach of Agreement

The failure of a Party to fulfil any of its obligations hereunder shall not be considered to
be a breach of, or default under, this Agreement insofar as such inability arises from an
event of Force Majeure, provided that the Party affected by such an event has taken all
reasonable precautions, due care and reasonable alternative measures, all with the
objective of carrying out the terms and conditions of this Agreement.

2.7.3 Measures to be taken

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(a) A Party affected by an event of Force Majeure shall take all reasonable measures to
remove such Party’s inability to fulfil its obligations hereunder with a minimum of
delay.

(b) A Party affected by an event of Force Majeure shall notify the other Party of such
event as soon as possible, and in any event not later than 14 (fourteen) days following
the occurrence of such event, providing evidence of the nature and cause of such
event, and shall similarly give notice of the restoration of normal conditions as soon
as possible.

(c) The Parties shall take all reasonable measures to minimise the consequences of any
event of Force Majeure.

2.7.4 Extension of time

Any period within which a Party shall, pursuant to this Agreement, complete any action
or task, shall be extended for a period equal to the time during which such Party was
unable to perform such action as a result of Force Majeure.

2.7.5 Payments

During the period of its inability to perform the Services as a result of an event of Force
Majeure, the Consultant shall be entitled to be reimbursed for Additional Costs
reasonably and necessarily incurred by it during such period for the purposes of the
Services and in reactivating the Services after the end of such period.

2.7.6 Consultation

Not later than 30 (thirty) days after the Consultant has, as the result of an event of Force
Majeure, become unable to perform a material portion of the Services, the Parties shall
consult with each other with a view to agreeing on appropriate measures to be taken in
the circumstances.

2.8 Suspension of Agreement

The Authority may, by written notice of suspension to the Consultant, suspend all
payments to the Consultant hereunder if the Consultant shall be in breach of this
Agreement or shall fail to perform any of its obligations under this Agreement, including
the carrying out of the Services; provided that such notice of suspension (i) shall specify
the nature of the breach or failure, and (ii) shall provide an opportunity to the Consultant
to remedy such breach or failure within a period not exceeding 30 (thirty) days after
receipt by the Consultant of such notice of suspension.

2.9 Termination of Agreement

2.9.1 By the Authority

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The Authority may, by not less than 30 (thirty) days’ written notice of termination to the
Consultant, such notice to be given after the occurrence of any of the events specified in
this Clause 2.9.1, terminate this Agreement if:

(a) the Consultant fails to remedy any breach hereof or any failure in the performance
of its obligations hereunder, as specified in a notice of suspension pursuant to
Clause 2.8 hereinabove, within 30 (thirty) days of receipt of such notice of
suspension or within such further period as the Authority may have subsequently
granted in writing;

(b) the Consultant becomes insolvent or bankrupt or enters into any agreement with
its creditors for relief of debt or take advantage of any law for the benefit of debtors
or goes into liquidation or receivership whether compulsory or voluntary;

(c) the Consultant fails to comply with any final decision reached as a result of
arbitration proceedings pursuant to Clause 9 hereof;

(d) the Consultant submits to the Authority a statement which has a material effect on
the rights, obligations or interests of the Authority and which the Consultant knows
to be false;

(e) any document, information, data or statement submitted by the Consultant in its
Proposals, based on which the Consultant was considered eligible or successful, is
found to be false, incorrect or misleading;

(f) as the result of Force Majeure, the Consultant is unable to perform a material
portion of the Services for a period of not less than 60 (sixty) days; or

(g) the Authority, in its sole discretion and for any reason whatsoever, decides to
terminate this Agreement.

2.9.2 By the Consultant

The Consultant may, by not less than 30 (thirty) days’ written notice to the Authority,
such notice to be given after the occurrence of any of the events specified in this Clause
2.9.2, terminate this Agreement if:

(a) the Authority fails to pay any money due to the Consultant pursuant to this Agreement
and not subject to dispute pursuant to Clause 9 hereof within 45 (forty-five) days after
receiving written notice from the Consultant that such payment is overdue;

(b) the Authority is in material breach of its obligations pursuant to this Agreement and has
not remedied the same within 45 (forty-five) days (or such longer period as the
Consultant may have subsequently granted in writing) following the receipt by the
Authority of the Consultant’s notice specifying such breach;

(c) as the result of Force Majeure, the Consultant is unable to perform a material portion of
the Services for a period of not less than 60 (sixty) days; or

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(d) the Authority fails to comply with any final decision reached as a result of arbitration
pursuant to Clause 9 hereof.

2.9.3 Cessation of rights and obligations

Upon termination of this Agreement pursuant to Clauses 2.3 or 2.9 hereof, or upon
expiration of this Agreement pursuant to Clause 2.4 hereof, all rights and obligations of
the Parties hereunder shall cease, except (i) such rights and obligations as may have
accrued on the date of termination or expiration, or which expressly survive such
Termination; (ii) the obligation of confidentiality set forth in Clause 3.3 hereof; (iii) the
Consultant’s obligation to permit inspection, copying and auditing of such of its accounts
and records set forth in Clause 3.6, as relate to the Consultant’s Services provided under
this Agreement; and (iv) any right or remedy which a Party may have under this
Agreement or the Applicable Law.

2.9.4 Cessation of Services

Upon termination of this Agreement by notice of either Party to the other pursuant to
Clauses 2.9.1 or 2.9.2 hereof, the Consultant shall, immediately upon dispatch or receipt
of such notice, take all necessary steps to bring the Services to a close in a prompt and
orderly manner and shall make every reasonable effort to keep expenditures for this
purpose to a minimum. With respect to documents prepared by the Consultant and
equipment and materials furnished by the Authority, the Consultant shall proceed as
provided respectively by Clauses 3.9 or 3.10 hereof.

2.9.5 Payment upon Termination

Upon termination of this Agreement pursuant to Clauses 2.9.1 or 2.9.2 hereof, the
Authority shall make the following payments to the Consultant (after offsetting against
these payments any amount that may be due from the Consultant to the Authority):

(i) remuneration pursuant to Clause 6 hereof for Services satisfactorily performed

prior to the date of termination;

(ii) reimbursable expenditures pursuant to Clause 6 hereof for expenditures actually

incurred prior to the date of termination; and

(iii) except in the case of termination pursuant to sub-clauses (a) through (e) of Clause
2.9.1 hereof, reimbursement of any reasonable cost incidental to the prompt and
orderly termination of the Agreement including the cost of the return travel of the
Consultant’s personnel.

2.9.6 Disputes about Events of Termination

If either Party disputes whether an event specified in Clause 2.9.1 or in Clause 2.9.2
hereof has occurred, such Party may, within 30 (thirty) days after receipt of notice of
termination from the other Party, refer the matter to arbitration pursuant to Clause 9
hereof, and this Agreement shall not be terminated on account of such event except in
accordance with the terms of any resulting arbitral award.

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3. Obligations of the Consultant

3.1 General

3.1.1 Standards of Performance

The Consultant shall perform the Services and carry out its obligations hereunder with
all due diligence, efficiency and economy, in accordance with generally accepted
professional techniques and practices, and shall observe sound management practices,
and employ appropriate advanced technology and safe and effective equipment,
machinery, materials and methods. The Consultant shall always act, in respect of any
matter relating to this Agreement or to the Services, as a faithful adviser to the Authority,
and shall at all times support and safeguard the Authority's legitimate interests in any
dealings with Third Parties.

3.1.2 Terms of Reference

The scope of services to be performed by the Consultant is specified in the Terms of

Reference (the “TOR”) at Annex-1 of this Agreement. The Consultant shall provide the
Deliverables specified therein in conformity with the time schedule stated therein.

3.1.3 Applicable Laws

The Consultant shall perform the Services in accordance with the Applicable Laws and
shall take all practicable steps to ensure that the Personnel and agents of the Consultant
comply with the Applicable Laws.

3.2 Conflict of Interest

3.2.1 The Consultant shall not have a Conflict of Interest and any breach hereof shall constitute
a breach of the Agreement.

3.2.2 Consultant and Affiliates not to be otherwise interested in the Project

The Consultant agrees that, during the term of this Agreement and after its termination,
the Consultant or any Associate thereof and any entity affiliated with the Consultant,
shall be disqualified from providing goods, works, services, loans or equity for any
project resulting from or closely related to the Services and any breach of this obligation
shall amount to a Conflict of Interest; provided that the restriction herein shall not apply
after a period of five years from the completion of this assignment or to consulting
assignments granted by banks/ lenders at any time; provided further that this restriction
shall not apply to consultancy/ advisory services provided to the Authority in
continuation of this Consultancy or to any subsequent consultancy/ advisory services
provided to the Authority in accordance with the rules of the Authority. For the avoidance
of doubt, an entity affiliated with the Consultant shall include a partner in the
Consultant’s firm or a person who holds more than 5% (five per cent) of the subscribed
and paid up share capital of the Consultant, as the case may be, and any Associate thereof.

3.2.3 Prohibition of conflicting activities

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Neither the Consultant nor the Personnel shall engage, either directly or indirectly, in any
of the following activities:

(a) during the term of this Agreement, any business or professional activities which
would conflict with the activities assigned to them under this Agreement;

(b) after the termination of this Agreement, such other activities as may be specified in
the Agreement; or

(c) at any time, such other activities as have been specified in the RFP as Conflict of
Interest.

3.2.4 Consultant not to benefit from commissions, discounts, etc.

The remuneration of the Consultant pursuant to Clause 6 hereof shall constitute the
Consultant’s sole remuneration in connection with this Agreement or the Services
and the Consultant shall not accept for its own benefit any trade commission,
discount or similar payment in connection with activities pursuant to this Agreement
or to the Services or in the discharge of its obligations hereunder, and the Consultant
shall use its best efforts to ensure that the Personnel and agents similarly shall not
receive any such additional remuneration.

3.2.5 The Consultant and its Personnel shall observe the highest standards of ethics and
shall not have engaged in and shall not hereafter engage in any corrupt practice,
fraudulent practice, coercive practice, undesirable practice or restrictive practice
(collectively the “Prohibited Practices”). Notwithstanding anything to the contrary
contained in this Agreement, the Authority shall be entitled to terminate this
Agreement forthwith by a communication in writing to the Consultant, without being
liable in any manner whatsoever to the Consultant, if it determines that the
Consultant has, directly or indirectly or through an agent, engaged in any Prohibited
Practices in the Selection Process or before or after entering into of this Agreement.
In such an event, the Authority shall forfeit and appropriate the performance security,
if any, as mutually agreed genuine pre-estimated compensation and damages payable
to the Authority towards, inter alia, the time, cost and effort of the Authority, without
prejudice to the Authority’s any other rights or remedy hereunder or in law.

3.2.6 Without prejudice to the rights of the Authority under Clause 3.2.5 above and the
other rights and remedies which the Authority may have under this Agreement, if the
Consultant is found by the Authority to have directly or indirectly or through an
agent, engaged or indulged in any Prohibited Practices, during the Selection Process
or before or after the execution of this Agreement, the Consultant shall not be eligible
to participate in any tender or RFP issued during a period of 2 (two) years from the
date the Consultant is found by the Authority to have directly or indirectly or through
an agent, engaged or indulged in any Prohibited Practices.

3.2.7 For the purposes of Clauses 3.2.5 and 3.2.6, the following terms shall have the
meaning hereinafter respectively assigned to them:

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(a) “corrupt practice” means (i) the offering, giving, receiving or soliciting,
directly or indirectly, of anything of value to influence the actions of any
person connected with the Selection Process (for removal of doubt, offering
of employment or employing or engaging in any manner whatsoever,
directly or indirectly, any official of the Authority who is or has been
associated in any manner, directly or indirectly with Selection Process or
LOA or dealing with matters concerning the Agreement before or after the
execution thereof, at any time prior to the expiry of one year from the date
such official resigns or retires from or otherwise ceases to be in the service
of the Authority, shall be deemed to constitute influencing the actions of a
person connected with the Selection Process); or (ii) engaging in any manner
whatsoever, whether during the Selection Process or after the issue of LOA
or after the execution of the Agreement, as the case may be, any person in
respect of any matter relating to the Project or the LOA or the Agreement,
who at any time has been or is a legal, financial or technical adviser the
Authority in relation to any matter concerning the Project;

(b) “fraudulent practice” means a misrepresentation or omission of facts or

suppression of facts or disclosure of incomplete facts, in order to influence
the Selection Process;

(c) “coercive practice” means impairing or harming, or threatening to impair

or harm, directly or indirectly, any person or property to influence any
person’s participation or action in the Selection Process or the exercise of its
rights or performance of its obligations by the Authority under this
Agreement;

(d) “undesirable practice” means (i) establishing contact with any person
connected with or employed or engaged by the Authority with the objective
of canvassing, lobbying or in any manner influencing or attempting to
influence the Selection Process; or (ii) having a Conflict of Interest; and

(e) “restrictive practice” means forming a cartel or arriving at any

understanding or arrangement among Applicants with the objective of
restricting or manipulating a full and fair competition in the Selection
Process.

3.3 Confidentiality

The Consultant and the Personnel shall not, either during the term or within two years
after the expiration or termination of this Agreement disclose any proprietary
information, including information relating to reports, data, drawings, design software or
other material, whether written or oral, in electronic or magnetic format, and the contents
thereof; and any reports, digests or summaries created or derived from any of the
foregoing that is provided by the Authority to the Consultant and the Personnel; any
information provided by or relating to the Authority, its technology, technical processes,
business affairs or finances or any information relating to the Authority’s employees,
officers or other professionals or suppliers, customers, or contractors of the Authority;

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and any other information which the Consultant is under an obligation to keep
confidential in relation to the Project, the Services or this Agreement ("Confidential
Information"), without the prior written consent of the Authority.

Notwithstanding the aforesaid, the Consultant and the Personnel may disclose
Confidential Information to the extent that such Confidential Information:

(i) was in the public domain prior to its delivery to the Consultant and the
Personnel or becomes a part of the public knowledge from a source other
than the Consultant and the Personnel;

(ii) was obtained from a third party with no known duty to maintain its
confidentiality;

(iii) is required to be disclosed by Applicable Laws or judicial or

administrative or arbitral process or by any governmental
instrumentalities, provided that for any such disclosure, the Consultant and
the Personnel shall give the Authority, prompt written notice, and use
reasonable efforts to ensure that such disclosure is accorded confidential
treatment; and

(iv) is provided to the professional advisers, agents, auditors or representatives

of the Consultant or Personnel as is reasonable under the circumstances;
provided, however, that the Consultant or Personnel as the case may be,
shall require their professional advisers, agents, auditors or its
representatives, to undertake in writing to keep such Confidential
Information, confidential and shall use its best efforts to ensure
compliance with such undertaking.

3.4 Liability of the Consultant

3.4.1 The Consultant’s liability under this Agreement shall be determined by the Applicable
Laws and the provisions hereof.

3.4.2 The Consultant shall, subject to the limitation specified in Clause 3.4.3, be liable to the
Authority for any direct loss or damage accrued or likely to accrue due to deficiency in
Services rendered by it.

3.4.3 The Parties hereto agree that in case of negligence or wilful misconduct on the part of
the Consultant or on the part of any person or firm acting on behalf of the Consultant in
carrying out the Services, the Consultant, with respect to damage caused to the
Authority’s property, shall not be liable to the Authority:

(i) for any indirect or consequential loss or damage; and

(ii) for any direct loss or damage that exceeds (a) the Agreement Value set forth in
Clause 6.1.2 of this Agreement, or (b) the proceeds the Consultant may be entitled
to receive from any insurance maintained by the Consultant to cover such a liability
in accordance with Clause 3.5.2, whichever of (a) or (b) is higher.

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3.4.4 This limitation of liability specified in Clause 3.4.3 shall not affect the Consultant’s
liability, if any, for damage to Third Parties caused by the Consultant or any person or
firm acting on behalf of the Consultant in carrying out the Services subject, however, to
a limit equal to 3 (three) times the Agreement Value.

3.5 Insurance to be taken out by the Consultant

3.5.1 (a) The Consultant shall, for the duration of this Agreement, take out and maintain, at its
own cost, but on terms and conditions approved by the Authority, insurance against the
risks, and for the coverages, as specified in the Agreement and in accordance with good
industry practice.

(b) Within 15 (fifteen) days of receiving any insurance policy certificate in respect of
insurances required to be obtained and maintained under this clause, the Consultant
shall furnish to the Authority, copies of such policy certificates, copies of the
insurance policies and evidence that the insurance premia have been paid in respect
of such insurance. No insurance shall be cancelled, modified or allowed to expire or
lapse during the term of this Agreement.

(c) If the Consultant fails to effect and keep in force the aforesaid insurances for which
it is responsible pursuant hereto, the Authority shall, apart from having other
recourse available under this Agreement, have the option, without prejudice to the
obligations of the Consultant, to take out the aforesaid insurance, to keep in force
any such insurances, and pay such premia and recover the costs thereof from the
Consultant, and the Consultant shall be liable to pay such amounts on demand by the
Authority.

(d) Except in case of Third Party liabilities, the insurance policies so procured shall
mention the Authority as the beneficiary of the Consultant and the Consultant shall
procure an undertaking from the insurance company to this effect; provided that in
the event the Consultant has a general insurance policy that covers the risks specified
in this Agreement and the amount of insurance cover is equivalent to 3 (three) times
the cover required hereunder, such insurance policy may not mention the Authority
as the sole beneficiary of the Consultant or require an undertaking to that effect.

3.5.2 The Parties agree that the risks and coverages shall include but not be limited to the
following:

(a) Third Party liability insurance as required under Applicable Laws, with a
minimum coverage of Rs. 1 (one) crore;

(b) employer’s liability and workers’ compensation insurance in respect of the

Personnel of the Consultant in accordance with Applicable Laws; and

(c) professional liability insurance for an amount no less than the Agreement Value.

The indemnity limit in terms of “Any One Accident” (AOA) and “Aggregate limit
on the policy period” (AOP) should not be less than the amount stated in Clause 6.1.2

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of the Agreement. In case of consortium, the policy should be in the name of Lead
Member and not in the name of individual Members of the consortium.

3.6 Accounting, inspection and auditing

The Consultant shall:

(a) keep accurate and systematic accounts and records in respect of the Services
provided under this Agreement, in accordance with internationally accepted
accounting principles and in such form and detail as will clearly identify all relevant
time charges and cost, and the basis thereof (including the basis of the Consultant’s
costs and charges); and

(b) permit the Authority or its designated representative periodically, and up to one year
from the expiration or termination of this Agreement, to inspect the same and make
copies thereof as well as to have them audited by auditors appointed by the Authority.

3.7 Consultant’s actions requiring the Authority's prior approval

The Consultant shall obtain the Authority's prior approval in writing before taking any
of the following actions:

(a) appointing such members of the Professional Personnel as are not listed in Annex–
2.

(b) any other action that is specified in this Agreement.

3.8 Reporting obligations

The Consultant shall submit to the Authority the reports and documents specified in the
Agreement, in the form, in the numbers and within the time periods set forth therein.

3.9 Documents prepared by the Consultant to be property of the Authority

3.9.1 All plans, drawings, specifications, designs, reports and other documents (collectively
referred to as “Consultancy Documents”) prepared by the Consultant (or any Third
Party) in performing the Services shall become and remain the property of the Authority,
and all intellectual property rights in such Consultancy Documents shall vest with the
Authority. Any Consultancy Document, of which the ownership or the intellectual
property rights do not vest with the Authority under law, shall automatically stand
assigned to the Authority as and when such Consultancy Document is created and the
Consultant agrees to execute all papers and to perform such other acts as the Authority
may deem necessary to secure its rights herein assigned by the Consultant.

3.9.2 The Consultant shall, not later than termination or expiration of this Agreement, deliver
all Consultancy Documents to the Authority, together with a detailed inventory thereof.
The Consultant may retain a copy of such Consultancy Documents. The Consultant or a
Third Party shall not use these Consultancy Documents for purposes unrelated to this
Agreement without the prior written approval of the Authority.

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3.9.3 The Consultant shall hold the Authority harmless and indemnified for any losses, claims,
damages, expenses (including all legal expenses), awards, penalties or injuries
(collectively referred to as ‘Claims’) which may arise from or due to any unauthorised
use of such Consultancy Documents, or due to any breach or failure on part of the
Consultant or a Third Party to perform any of its duties or obligations in relation to
securing the aforementioned rights of the Authority.

3.10 Equipment and materials furnished by the Authority

Equipment and materials made available to the Consultant by the Authority shall be the
property of the Authority and shall be marked accordingly. Upon termination or
expiration of this Agreement, the Consultant shall furnish forthwith to the Authority, an
inventory of such equipment and materials and shall dispose of such equipment and
materials in accordance with the instructions of the Authority. While in possession of
such equipment and materials, the Consultant shall, unless otherwise instructed by the
Authority in writing, insure them in an amount equal to their full replacement value.

3.11 Providing access to Project Office and Personnel

The Consultant shall ensure that the Authority, and officials of the Authority having
authority from the Authority, are provided unrestricted access to the Project Office and
to all Personnel during office hours. The Authority’s official, who has been authorised
by the Authority in this behalf, shall have the right to inspect the Services in progress,
interact with Personnel of the Consultant and verify the records relating to the Services
for his satisfaction.

3.12 Accuracy of Documents

The Consultant shall be responsible for accuracy of the data collected by it directly or
procured from other agencies/authorities, the designs, drawings, estimates and all other
details prepared by it as part of these services. Subject to the provisions of Clause 3.4, it
shall indemnify the Authority against any inaccuracy in its work which might surface
during implementation of the Project, if such inaccuracy is the result of any negligence
or inadequate due diligence on part of the Consultant or arises out of its failure to conform
to good industry practice. The Consultant shall also be responsible for promptly
correcting, at its own cost and risk, the drawings including any re-survey / investigations.

4. Consultant’s Personnel

4.1 General

The Consultant shall employ and provide such qualified and experienced Personnel as
may be required to carry out the Services.

4.2 Deployment of Personnel

4.2.1 The designations, names and the estimated periods of engagement in carrying out the
Services by each of the Consultant’s Personnel are described in Annex-2 of this

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Agreement. The estimate of Personnel costs and person day rates are specified in Annex-
3 of this Agreement.

4.2.2 Adjustments with respect to the estimated periods of engagement of Personnel set forth
in the aforementioned Annex-3 may be made by the Consultant by written notice to the
Authority, provided that: (i) such adjustments shall not alter the originally estimated
period of engagement of any individual by more than 20% (twenty per cent) or one week,
whichever is greater, and (ii) the aggregate of such adjustments shall not cause payments
under the Agreement to exceed the Agreement Value set forth in Clause 6.1.2 of this
Agreement. Any other adjustments shall only be made with the written approval of the
Authority.

4.2.3 If additional work is required beyond the scope of the Services specified in the Terms of
Reference, the estimated periods of engagement of Personnel, set forth in the Annexes
of the Agreement may be increased by agreement in writing between the Authority and
the Consultant, provided that any such increase shall not, except as otherwise agreed,
cause payments under this Agreement to exceed the Agreement Value set forth in Clause
6.1.2.

4.3 Approval of Personnel

4.3.1 The Professional Personnel listed in Annex-2 of the Agreement are hereby approved by
the Authority. No other Professional Personnel shall be engaged without prior approval
of the Authority.

4.3.2 If the Consultant hereafter proposes to engage any person as Professional Personnel, it
shall submit to the Authority its proposal along with a CV of such person in the form
provided at Appendix–I (Form-12) of the RFP. The Authority may approve or reject such
proposal within 14 (fourteen) days of receipt thereof. In case the proposal is rejected, the
Consultant may propose an alternative person for the Authority’s consideration. In the
event the Authority does not reject a proposal within 14 (fourteen) days of the date of
receipt thereof under this Clause 4.3, it shall be deemed to have been approved by the
Authority.

4.4 Substitution of Key Personnel

The Authority expects all the Key Personnel specified in the Proposal to be available
during implementation of the Agreement. The Authority will not consider any
substitution of Key Personnel except under compelling circumstances beyond the control
of the Consultant and the concerned Key Personnel. Such substitution shall be limited to
not more than two Key Personnel subject to equally or better qualified and experienced
personnel being provided to the satisfaction of the Authority. Without prejudice to the
foregoing, substitution of one Key Personnel shall be permitted subject to reduction of
remuneration equal to 20% (twenty per cent) of the total remuneration specified for the
Key Personnel who is proposed to be substituted. In case of a second substitution, such
reduction shall be equal to 50% (fifty per cent) of the total remuneration specified for the
Key Personnel who is proposed to be substituted.

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4.5 Working hours, overtime, leave, etc.

The Personnel shall not be entitled to be paid for overtime nor to take paid sick leave or
vacation leave except as specified in the Agreement, and the Consultant’s remuneration
shall be deemed to cover these items. All leave to be allowed to the Personnel is excluded
from the person days of service set forth in Annex-2. Any taking of leave by any
Personnel for a period exceeding 7 (seven) days shall be subject to the prior approval of
the Authority, and the Consultant shall ensure that any absence on leave will not delay
the progress and quality of the Services.

4.6 Resident Team Leader and Project Manager

The person designated as the Team Leader of the Consultant’s Personnel shall be
responsible for the coordinated, timely and efficient functioning of the Personnel. In
addition, the Consultant shall designate a suitable person as Project Manager (the
“Project Manager”) who shall be responsible for day to day performance of the
Services.

5. Obligations of the Authority

5.1 Assistance in clearances etc.

Unless otherwise specified in the Agreement, the Authority shall make best efforts to
ensure that the Government shall:

(a) provide the Consultant and the Personnel with work permits and such other
documents as may be necessary to enable the Consultant or the Personnel to perform
the Services;

(b) facilitate prompt clearance through customs of any property required for the
Services; and

(c) issue to officials, agents and representatives of the Government all such instructions
as may be necessary or appropriate for the prompt and effective implementation of
the Services.

5.2 Access to land and property

The Authority warrants that the Consultant shall have, free of charge, unimpeded access
to the site of the project in respect of which access is required for the performance of
Services; provided that if such access shall not be made available to the Consultant as
and when so required, the Parties shall agree on (i) the time extension, as may be
appropriate, for the performance of Services, and (ii) the additional payments, if any, to
be made to the Consultant as a result thereof pursuant to Clause 6.1.3.

5.3 Change in Applicable Law

If, after the date of this Agreement, there is any change in the Applicable Laws with
respect to taxes and duties which increases or decreases the cost or reimbursable expenses

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incurred by the Consultant in performing the Services, by an amount exceeding 2% (two

per cent) of the Agreement Value specified in Clause 6.1.2, then the remuneration and
reimbursable expenses otherwise payable to the Consultant under this Agreement shall
be increased or decreased accordingly by agreement between the Parties hereto, and
corresponding adjustments shall be made to the aforesaid Agreement Value.

5.4 Payment

In consideration of the Services performed by the Consultant under this Agreement, the
Authority shall make to the Consultant such payments and in such manner as is provided
in Clause 6 of this Agreement.

6. Payment to the Consultant

6.1 Cost estimates and Agreement Value

6.1.1 An abstract of the cost of the Services payable to the Consultant is set forth in Annex-4
of the Agreement.

6.1.2 Except as may be otherwise agreed under Clause 2.6 and subject to Clause 6.1.3, the
payments under this Agreement shall not exceed the agreement value specified herein
(the “Agreement Value”). The Parties agree that the Agreement Value is Rs. ……….
(Rupees. …………………….), which does not include the Additional Costs specified in
Annex-4 (the “Additional Costs”).

6.1.3 Notwithstanding anything to the contrary contained in Clause 6.1.2, if pursuant to the
provisions of Clauses 2.6 and 2.7, the Parties agree that additional payments shall be
made to the Consultant in order to cover any additional expenditures not envisaged in the
cost estimates referred to in Clause 6.1.1 above, the Agreement Value set forth in Clause
6.1.2 above shall be increased by the amount or amounts, as the case may be, of any such
additional payments.

6.2 Currency of payment

All payments shall be made in Indian Rupees. The Consultant shall be free to convert
Rupees into any foreign currency as per Applicable Laws.

6.3 Mode of billing and payment

Billing and payments in respect of the Services shall be made as follows:

(a) No Mobilisation Advance shall be paid.

(b) The Consultant shall be paid for its services as per the Payment Schedule at Annex-
5 of this Agreement, subject to the Consultant fulfilling the following conditions:

(i) No payment shall be due for the next stage till the Consultant completes, to
the satisfaction of the Authority, the work pertaining to the preceding stage.

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(ii) The Authority shall pay to the Consultant, only the undisputed amount.

(c) The Authority shall cause the payment due to the Consultant to be made within 30
(thirty) days after the receipt by the Authority of duly completed bills with necessary
particulars (the “Due Date”). Interest at the rate of 10% (ten per cent) per annum
shall become payable as from the Due Date on any amount due by, but not paid on
or before, such Due Date.

(d) The final payment under this Clause shall be made only after the final report and a
final statement, identified as such, shall have been submitted by the Consultant and
approved as satisfactory by the Authority. The Services shall be deemed completed
and finally accepted by the Authority and the final deliverable shall be deemed
approved by the Authority as satisfactory upon expiry of 90 (ninety) days after
receipt of the final deliverable by the Authority unless the Authority, within such 90
(ninety) day period, gives written notice to the Consultant specifying in detail, the
deficiencies in the Services. The Consultant shall thereupon promptly make any
necessary corrections and/or additions, and upon completion of such corrections or
additions, the foregoing process shall be repeated. The Authority shall make the final
payment upon acceptance or deemed acceptance of the final deliverable by the
Authority.

(e) Any amount which the Authority has paid or caused to be paid in excess of the
amounts actually payable in accordance with the provisions of this Agreement shall
be reimbursed by the Consultant to the Authority within 30 (thirty) days after receipt
by the Consultant of notice thereof. Any such claim by the Authority for
reimbursement must be made within 1 (one) year after receipt by the Authority of a
final report in accordance with Clause 6.3 (d). Any delay by the Consultant in
reimbursement by the due date shall attract simple interest @ 10% (ten per cent) per
annum.

(f) 10% (ten per cent) of the Agreement Value has been earmarked as Final Payment to
be made to the Consultant upon completion of Services. In the event of non-
completion of Services within 3 (three) years of the Effective Date, the Final
Payment shall not become due to the Consultant, save and except the costs incurred
for meeting its reimbursable expenses during the period after expiry of 24 (twenty-
four) months from the Effective Date, including travel costs and personnel costs, at
the agreed rates.

(g) All payments under this Agreement shall be made to the account of the Consultant
as may be notified to the Authority by the Consultant.

7. Liquidated Damages and Penalties

7.1 Performance Security

7.1.1 The Authority shall retain by way of performance security (the “Performance
Security”), 10% (ten per cent) of all the amounts due and payable to the Consultant, to
be appropriated against breach of this Agreement or for recovery of liquidated damages

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as specified in Clause 7.2. The balance remaining out of the Performance Security shall
be returned to the Consultant at the end of 3 (three) months after the expiry of this
Agreement pursuant to Clause 2.4 hereof. For the avoidance of doubt, the parties hereto
expressly agree that in addition to appropriation of the amounts withheld hereunder, in
the event of any default requiring the appropriation of further amounts comprising the
Performance Security, the Authority may make deductions from any subsequent
payments due and payable to the Consultant hereunder, as if it is appropriating the
Performance Security in accordance with the provisions of this Agreement.

7.1.2 The Consultant may, in lieu of retention of the amounts as referred to in Clause 7.1.1
above, furnish a Bank Guarantee substantially in the form specified at Annex-6 of this
Agreement.

7.2 Liquidated Damages

7.2.1 Liquidated Damages for error/variation

In case any error or variation or plagiarism is detected in the data, data analysis or reports,
submitted by the Consultant and such error or variation is the result of negligence or lack
of due diligence on the part of the Consultant, the consequential damages thereof shall
be quantified by the Authority in a reasonable manner and recovered from the Consultant
by way of deemed liquidated damages, subject to a maximum of 10% (10 per cent) of
the Agreement Value.

7.2.2 Liquidated Damages for delay

In case of delay in completion of Services, liquidated damages not exceeding an amount

equal to 1% (one per cent) of the Agreement Value per week, subject to a maximum of
10% (ten per cent) of the Agreement Value will be imposed and shall be recovered by
appropriation from the Performance Security or otherwise. However, in case of delay
due to reasons beyond the control of the Consultant, suitable extension of time shall be
granted.

7.2.3 Encashment and appropriation of Performance Security

The Authority shall have the right to invoke and appropriate the proceeds of the
Performance Security, in whole or in part, without notice to the Consultant in the event
of breach of this Agreement or for recovery of liquidated damages specified in this
Clause 7.2.

7.3 Penalty for deficiency in Services

In addition to the liquidated damages not amounting to penalty, as specified in Clause

7.2, warning may be issued to the Consultant for minor deficiencies on its part. In the
case of significant deficiencies in Services causing adverse effect on the Project or on the
reputation of the Authority, other penal action including debarring for a specified period
may also be initiated as per policy of the Authority.

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8. Fairness and Good Faith

8.1 Good Faith

The Parties undertake to act in good faith with respect to each other’s rights under this
Agreement and to adopt all reasonable measures to ensure the realisation of the objectives
of this Agreement.

8.2 Operation of the Agreement

The Parties recognise that it is impractical in this Agreement to provide for every
contingency which may arise during the life of the Agreement, and the Parties hereby
agree that it is their intention that this Agreement shall operate fairly as between them,
and without detriment to the interest of either of them, and that, if during the term of this
Agreement either Party believes that this Agreement is operating unfairly, the Parties
will use their best efforts to agree on such action as may be necessary to remove the cause
or causes of such unfairness, but failure to agree on any action pursuant to this Clause
shall not give rise to a dispute subject to arbitration in accordance with Clause 9 hereof.

9. Settlement of Disputes

9.1 Amicable settlement

The Parties shall use their best efforts to settle amicably all disputes arising out of or in
connection with this Agreement or the interpretation thereof.

9.2 Dispute resolution

9.2.1 Any dispute, difference or controversy of whatever nature howsoever arising under or
out of or in relation to this Agreement (including its interpretation) between the Parties,
and so notified in writing by either Party to the other Party (the “Dispute”) shall, in the
first instance, be attempted to be resolved amicably in accordance with the conciliation
procedure set forth in Clause 9.3.
9.2.2 The Parties agree to use their best efforts for resolving all Disputes arising under or in
respect of this Agreement promptly, equitably and in good faith, and further agree to
provide each other with reasonable access during normal business hours to all non-
privileged records, information and data pertaining to any Dispute.

9.3 Conciliation

In the event of any Dispute between the Parties, either Party may call upon CEO, NITI
Aayog and the Chairman of the Board of Directors of the Consultant or a substitute
thereof for amicable settlement, and upon such reference, the said persons shall meet no
later than 10 (ten) days from the date of reference to discuss and attempt to amicably
resolve the Dispute. If such meeting does not take place within the 10 (ten) day period or
the Dispute is not amicably settled within 15 (fifteen) days of the meeting or the Dispute
is not resolved as evidenced by the signing of written terms of settlement within 30
(thirty) days of the notice in writing referred to in Clause 9.2.1 or such longer period as

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may be mutually agreed by the Parties, either Party may refer the Dispute to arbitration
in accordance with the provisions of Clause 9.4.

9.4 Arbitration

9.4.1 Any Dispute which is not resolved amicably by conciliation, as provided in Clause 9.3,
shall be finally decided by reference to arbitration by an Arbitral Tribunal appointed in
accordance with Clause 9.4.2. Such arbitration shall be held in accordance with the Rules
of Arbitration of the International Centre for Alternative Dispute Resolution, New Delhi
(the “Rules”), or such other rules as may be mutually agreed by the Parties, and shall be
subject to the provisions of the Arbitration and Conciliation Act,1996. The place of such
arbitration shall be the capital of the State where the Authority has its headquarters and
the language of arbitration proceedings shall be English.

9.4.2 There shall be a sole arbitrator whose appointment or an Arbitral Tribunal of three
arbitrators, of whom each Party shall select one, and the third arbitrator shall be appointed
by the two arbitrators so selected, and in the event of disagreement between the two
arbitrators, the appointment6 shall be made in accordance with the Rules.

9.4.3 The arbitrators shall make a reasoned award (the “Award”). Any Award made in any
arbitration held pursuant to this Clause 9 shall be final and binding on the Parties as from
the date it is made, and the Consultant and the Authority agree and undertake to carry out
such Award without delay.

9.4.4 The Consultant and the Authority agree that an Award may be enforced against the
Consultant and/or the Authority, as the case may be, and their respective assets wherever
situated.

9.4.5 This Agreement and the rights and obligations of the Parties shall remain in full force
and effect, pending the Award in any arbitration proceedings hereunder.

IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be signed in
their respective names as of the day and year first above written.

SIGNED, SEALED AND DELIVERED SIGNED, SEALED AND DELIVERED

For and on behalf of For and on behalf of
Consultant: Authority
(Signature) (Signature)
(Name) (Name)
(Designation) (Designation)
(Address) (Address)
In the presence of:
1. 2.

6
Where the Agreement Value specified in Clause 6.1.2 of this Agreement is expected to be less than Rs. 2 crores, the provision for
a sole arbitrator shall be retained and where the Agreement Value is likely to be more than Rs. 2 crores, the provision for a Board
shall be retained.

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Annex-1: Terms of Reference

(Refer Clause 3.1.2)

(Reproduce Schedule-1 of RFP)

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Annex-2: Deployment of Personnel

(Refer Clause 4.2)

(Reproduce as per Form-13 of Appendix-I)

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Annex-3: Estimate of Personnel Costs

(Refer Clause 4.2)

(Reproduce as per Form-3 of Appendix-II)

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Annex-4: Cost of Services

(Refer Clause 6.1)

(Reproduce as per Form-2 of Appendix-II)

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Annex-5: Payment Schedule

(Refer Clause 6.3)

The payments under Resident Personnel Costs (A) + Local Costs (B) + Overhead Expenses (E), as
defined in Financial Proposal (Form-2) will be completely linked to the achievement of the
deliverables highlighted above.

The split of the payment under these heads by pillars is provided below –

Estimate of
Resident Personnel Costs (A) + Local Costs (B) +
Overhead Expenses (E)7

Pillars Split % as Split % as Amount (Rs.)8

(as defined under Schedule 2, Clause 4) proposed proposed (as quoted in Bid)
by Consultant by Consultant

i) Review Output-Outcome Monitoring 1-5%

Framework (OOMF)

ii) Conceptualize and develop OOMF 5-10%

dashboard 2.0, stakeholder
communications and online service

iii) Advocacy of Outcomes to transform 5-10%

M&E ecosystem

iv) Expand OOMF to 25-30%

Departments/Ministries

v) Expand OOMF to States 50-55%

TOTAL 100% 100%

Furthermore, within each of the pillars, the quoted amount will be paid as per the achievement of the
deliverables as outlined below:

7
The payments under Resident Personnel (A) + Local Costs (B) + Overhead Expenses (E), as provided in Financial Proposal (Form-2) will be
completely linked to the achievement of the deliverables.
8
The Total in Amount (Rs) column above should match with the sum of Resident Personnel Costs (A) + Local Costs (B) + Overhead Expenses (E)
as provided in Financial Proposal (Form-2)
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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
Review Output- OOMF Documentation - Progress report with
Outcome Monitoring previous experience and lessons learnt
1 10%
Framework (OOMF) improvement opportunities and
recommendations/way forward
Draft of OOMF v2.0 toolkit - including method,
2
process, tools and training material
Draft OOMF v2 improvement test report, 20%
3 detailing fitness-for-purpose in terms of:
functionality, robustness and ease of use.
Final OOMF v2.0 toolkit - including method,
4
process, tools and training material
Final OOMF v2 improvement test report 50%
5 detailing fitness-for-purpose in terms of:
functionality, robustness and ease of use.
Conducting 2x1-day trainings/workshops and
6 submission of reports, with participant skills test 20%
results.
Conceptualize and Compilation of stakeholder-wise requirement
develop OOMF documentation & Business Requirements
7 dashboard 2.0, Document (BRD), Functional Design Document 20%
stakeholder (FDD) and Technical Design Document (TDD)
communications and (with a roadmap for OOMF dashboard 2.0)
online services Develop the terms of references required to
appoint suitably qualified service providers to
8
provide the required solution components and
systems. 40%
9 Preparation of Bidding Documents
Active support in conducting the bidding and
10
evaluation of bids - Upto Agency Selection
Preparation of the detailed Business
11 Requirement Documentation (BRD) with 10%
Wireframes for the OOMF dashboard 2.0
Completion of the User Acceptance Testing
12 10%
(UAT) for the OOMF dashboard 2.0
Final deployment of the dashboard 2.0 on the
NIC servers after all necessary clearances
13 10%
including security audit to the satisfaction of the
Authority.
4 slots x 2 training = 8 x 2-hour trainings on
14 Dashboard 2.0 user training/workshop and 10%
reports

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
Advocacy of Outcomes Integrated communications plan for outcomes
15 10%
to transform M&E monitoring
ecosystem 1 x 2-day National Outcomes-based monitoring
16 50%
/ budgeting workshop
Advocacy content and promotional material
17 40%
support for a period of 24 months.
Expand OOMF to 20 Ministries/Departments x 5 one-to-one
Departments/Ministries meetings (with individual scheme divisions) in
18 30%
Outcomes-oriented implementation and
monitoring
20 x 2 x 1-day- Capacity development &
Awareness workshops at Ministry/Department
19 level along with coaching/progress reports 30%
including training on the use of outputs and
outcomes in internal programme reviews
2 x 1-week long centralized training session
inviting nominations from
20 5%
ministries/departments (2 rounds per
ministry/department)
20 x Monitoring mechanisms: Findings and
21 10%
recommendations report/ department
Workshop design and training material -
22 building cutting edge monitoring dashboards for 5%
two workshops mentioned above
Guidelines and checklists for cutting edge
23 5%
dashboards
Training in building cutting edge monitoring
dashboards: 4 workshops x 1-day for 5 Depts. at
24 15%
a time (awareness, Concepts, Implementation).
+ coaching + progress reports
Expand OOMF to OOMF awareness workshop – One-day
25 States workshop at NITI Aayog with participants from 3%
all the State Planning / Finance Depts.
5 x Outreach meetings with States/UTs in
26 4%
respective States/UTs
27 5 x MoUs with States / UTs 3%
5 x 1-day M&E leadership sensitization /
28 kickstart workshops & reports in respective 10%
States/UTs

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Milestone-
linked Payment
Sr.
Pillars Deliverables (% of amount
No.
quoted for each
pillar)
5 x 1-day Roadmaps for implementation of
29 State capacity building exercise in respective 10%
States/UTs
5 x 1-day trainings of OOMF champions team
in Outcomes-oriented implementation and
30 10%
monitoring approach: awareness presentations
in respective States/UTs
5 x 1-day trainings of OOMF champions team
in facilitating the use of outputs and outcomes
31 10%
in internal programme reviews: awareness
presentations in respective States/UTs
5 x 2 x 1-day workshops (for any 2 selected
departments) in each state for
32 institutionalization of OOMF - Planning and 10%
Approach design + Coaching & Progress
reports in respective States/UTs
5 x 2 x 1-day workshops (for any 2 selected
departments) in each state for
33 institutionalization of OOMF - Implementation 15%
& Monitoring support + Coaching & Progress
reports in respective States/UTs
Developing a maturity assessment framework
and preparing 5 maturity assessment reports for
each of the shortlisted 5 States (One at the
34 15%
beginning of the exercise after MoU and 4 i.e.
one every six months after MoU for next two
years)
1 x Course curriculum pertaining to outcomes
35 monitoring jointly in partnership with Partners 3%
with whom DMEO has signed SoIs
3 x Progress report on refresher trainings/
Workshops for ministry & State government
36 2%
officials at the identified partner institutions at
the end of each workshop.
5 x 1 regional workshops and dissemination
reports with all States for demonstrating the
37 5%
success stories of 5 shortlisted States provided
support under the Consultancy.

Notes:

1. The above payments shall be made to the Consultant provided that the payments to
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be made at any time shall not exceed the amount certified by the Consultant in its
Statement of Expenses.
2. While the payments will accrue to the Consultant based on the achievement of
milestones as highlighted above, the Consultant shall submit consolidated bills at the
end of the financial quarter for payments processing. Release of the payments will be
done as per Clause 6.3 in the Agreement.
3. All reports and deliverables, wherever applicable, shall first be submitted as draft
copies for comments of the Authority. The Authority shall provide its comments no
later than 3 (three) weeks from the date of receiving a draft copy and in case no
comments are provided within such 3 (three) weeks, the Consultant shall finalize the
same.

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Annex-6: Bank Guarantee for Performance Security

(Refer Clause 7.1.2)

To
[The President of India /Governor of ..................]
acting through
....................
....................
....................
In consideration of ............................. acting on behalf of the [President of India/Governor of
................................] (hereinafter referred as the “Authority”, which expression shall, unless repugnant to the
context or meaning thereof, include its successors, administrators and assigns) awarding to ………………..,
having its office at ……………….. (hereinafter referred as the “Consultant” which expression shall, unless
repugnant to the context or meaning thereof, include its successors, administrators, executors and assigns),
vide the Authority’s Agreement no. ………………. dated ……………….. valued at Rs. ………………..
(Rupees ………………..), (hereinafter referred to as the “Agreement”) the assignment for consultancy
services in respect of the …………………. Project, and the Consultant having agreed to furnish a Bank
Guarantee amounting to Rs. ……………….. (Rupees ………………..) to the Authority for performance of
the said Agreement.

We, ……………….. (hereinafter referred to as the “Bank”) at the request of the Consultant do hereby
undertake to pay to the Authority an amount not exceeding Rs. ………………… (Rupees ………………….)
against any loss or damage caused to or suffered or would be caused to or suffered by the Authority by reason
of any breach by the said Consultant of any of the terms or conditions contained in the said Agreement.

2. We, ……………….. (indicate the name of the Bank) do hereby undertake to pay the amounts due
and payable under this Guarantee without any demur, merely on a demand from the Authority stating that the
amount/claimed is due by way of loss or damage caused to or would be caused to or suffered by the Authority
by reason of breach by the said Consultant of any of the terms or conditions contained in the said Agreement
or by reason of the Consultant’s failure to perform the said Agreement. Any such demand made on the bank
shall be conclusive as regards the amount due and payable by the Bank under this Guarantee. However, our
liability under this Guarantee shall be restricted to an amount not exceeding Rs. ……………….. (Rupees
…………………..).

3. We, ……………….. (indicate the name of the Bank) do hereby undertake to pay to the Authority
any money so demanded notwithstanding any dispute or disputes raised by the Consultant in any suit or
proceeding pending before any court or tribunal relating thereto, our liability under this present being absolute
and unequivocal. The payment so made by us under this bond shall be a valid discharge of our liability for
payment thereunder and the Consultant shall have no claim against us for making such payment.

4. We, ……………….. (indicate the name of Bank) further agree that the Guarantee herein contained
shall remain in full force and effect during the period that would be required for the performance of the said
Agreement and that it shall continue to be enforceable till all the dues of the Authority under or by virtue of
the said Agreement have been fully paid and its claims satisfied or discharged or till the Authority certifies
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that the terms and conditions of the said Agreement have been fully and properly carried out by the said
Consultant and accordingly discharges this Guarantee. Unless a demand or claim under this Guarantee is
made on us in writing on or before a period of one year from the date of this Guarantee, we shall be discharged
from all liability under this Guarantee thereafter.

5. We, ………………… (indicate the name of Bank) further agree with the Authority that the Authority
shall have the fullest liberty without our consent and without affecting in any manner our obligations
hereunder to vary any of the terms and conditions of the said Agreement or to extend time of performance by
the said Consultant from time to time or to postpone for any time or from time to time any of the powers
exercisable by the Authority against the said Consultant and to forbear or enforce any of the terms and
conditions relating to the said Agreement and we shall not be relieved from our liability by reason of any such
variation, or extension being granted to the said Consultant or for any forbearance, act or omission on the part
of the Authority or any indulgence by the Authority to the said Consultant or any such matter or thing
whatsoever which under the law relating to sureties would, but for this provision, have the effect of so
relieving us.

6. This Guarantee will not be discharged due to the change in the constitution of the Bank or the
Consultant(s).

7. We, ……………….. (indicate the name of Bank) lastly undertake not to revoke this Guarantee during
its currency except with the previous consent of the Authority in writing.

8. For the avoidance of doubt, the Bank’s liability under this Guarantee shall be restricted to Rs. ..........
crore (Rupees ........................................... crore) only. The Bank shall be liable to pay the said amount or any
part thereof only if the Authority serves a written claim on the Bank in accordance with Paragraph 2 hereof,
on or before [.......... (indicate the date falling 365 days after the date of this Guarantee)].

For ..............................................................

Name of Bank:

Seal of the Bank:

Dated, the ...........................day of ................., 20......

(Signature, name and designation of the authorised signatory)

NOTES:

(i) The Bank Guarantee should contain the name, designation and code number of the officer(s) signing
the Guarantee.

(ii) The address, telephone no. and other details of the Head Office of the Bank as well as of issuing
Branch should be mentioned on the covering letter of issuing Branch.

Schedule 3: Guidance Note on Conflict of Interest

(See Clause 2.3.3)

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1. This Note further explains and illustrates the provisions of Clause 2.3 of the RFP and shall
be read together therewith in dealing with specific cases.

2. Consultants should be deemed to be in a conflict of interest situation if it can be reasonably

concluded that their position in a business or their personal interest could improperly
influence their judgment in the exercise of their duties. The process for selection of
consultants should avoid both actual and perceived conflict of interest.

3. Conflict of interest may arise between the Authority and a consultant or between consultants
and present or future contractors. Some of the situations that would involve conflict of
interest are identified below:

(a) Authority and consultants:

(i) Potential consultant should not be privy to information from the Authority
which is not available to others;

(ii) potential consultant should not have defined the project when earlier working
for the Authority;

(iii) potential consultant should not have recently worked for the Authority
overseeing the project.

(b) Consultants and contractors:

(i) No consultant should have an ownership interest or a continuing business

interest or an on-going relationship with a potential contractor save and except
relationships restricted to project-specific and short-term assignments; or

(ii) no consultant should be involved in owning or operating entities resulting

from the project; or

(iii) no consultant should bid for works arising from the project.

The participation of companies that may be involved as investors or consumers and officials
of the Authority who have current or recent connections to the companies involved, therefore,
needs to be avoided.

4. The normal way to identify conflicts of interest is through self-declaration by consultants.

Where a conflict exists, which has not been declared, competing companies are likely to
bring this to the notice of the Authority. All conflicts must be declared as and when the
consultants become aware of them.

5. Another approach towards avoiding a conflict of interest is through the use of “Chinese
walls” to avoid the flow of commercially sensitive information from one part of the
consultant’s company to another. This could help overcome the problem of availability of

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limited numbers of experts for the project. However, in reality effective operation of
“Chinese walls” may be a difficult proposition. As a general rule, larger companies will be
more capable of adopting Chinese walls approach than smaller companies. Although,
“Chinese walls” have been relatively common for many years, they are an increasingly
discredited means of avoiding conflicts of interest and should be considered with caution. As
a rule, “Chinese walls” should be considered as unacceptable and may be accepted only in
exceptional cases upon full disclosure by a consultant coupled with provision of safeguards
to the satisfaction of the Authority.

6. Another way to avoid conflicts of interest is through the appropriate grouping of tasks. For
example, conflicts may arise if consultants drawing up the terms of reference or the proposed
documentation are also eligible for the consequent assignment or project.

7. Another form of conflict of interest called “scope–creep” arises when consultants advocate
either an unnecessary broadening of the terms of reference or make recommendations which
are not in the best interests of the Authority but which will generate further work for the
consultants. Some forms of contractual arrangements are more likely to lead to scope-creep.
For example, lump-sum contracts provide fewer incentives for this, while time and material
contracts provide built in incentives for consultants to extend the length of their assignment.

8. Every project contains potential conflicts of interest. Consultants should not only avoid any
conflict of interest but should also report any present/ potential conflict of interest to the
Authority at the earliest. Officials of the Authority involved in development of a project shall
be responsible for identifying and resolving any conflicts of interest. It should be ensured
that safeguards are in place to preserve fair and open competition and measures should be
taken to eliminate any conflict of interest arising at any stage in the process.

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Appendices

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Appendix-I: Technical Proposal

(See Clause 2.1.3)

Form-1:
Letter of Proposal

(On Applicant’s letter head)

(Date and Reference)
To,
.......................

......................

.....................

Subject: Consultancy Services to establish a Program Management Unit (PMU) to support

DMEO in the Institutionalization of the Output-Outcome Monitoring Framework (OOMF) of
Govt. of India

Dear Sir,

With reference to your RFP Document dated ........................, I/ we, having examined all relevant
documents and understood their contents, hereby submit our Proposal for selection as Consultant for
the …………………… Project. The proposal is unconditional and unqualified.

2. All information provided in the Proposal and in the Appendices is true and correct and all
documents accompanying such Proposal are true copies of their respective originals.

3. This statement is made for the express purpose of appointment as the Consultant for the
aforesaid Project.

4. I/We shall make available to the Authority any additional information it may deem
necessary or require for supplementing or authenticating the Proposal.

5. I/We acknowledge the right of the Authority to reject our application without assigning any
reason or otherwise and hereby waive our right to challenge the same on any account
whatsoever.

6. I/We certify that in the last three years, we or any of our Associates have neither failed to
perform on any contract, as evidenced by imposition of a penalty by an arbitral or judicial
authority or a judicial pronouncement or arbitration award against the Applicant, nor been
expelled from any project or contract by any public authority nor have had any contract
terminated by any public authority for breach on our part.

7. I/We declare that:

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(a) I/We have examined and have no reservations to the RFP Documents, including
any Addendum issued by the Authority;

(b) I/We do not have any Conflict of Interest in accordance with Clause 2.3 of the RFP
Document;

(c) I/We have not directly or indirectly or through an agent engaged or indulged in
any corrupt practice, fraudulent practice, coercive practice, undesirable practice or
restrictive practice, as defined in Clause 4.3 of the RFP document, in respect of
any tender or request for proposal issued by or any agreement entered into with the
Authority or any other public sector enterprise or any government, Central or State;
and

(d) I/ We hereby certify that we have taken steps to ensure that in conformity with the
provisions of Section 4 of the RFP, no person acting for us or on our behalf will
engage in any corrupt practice, fraudulent practice, coercive practice, undesirable
practice or restrictive practice.

8. I/We understand that you may cancel the Selection Process at any time and that you are
neither bound to accept any Proposal that you may receive nor to select the Consultant,
without incurring any liability to the Applicants in accordance with Clause 2.8 of the RFP
document.

9. I/We declare that we/any member of the consortium, are/is not a Member of a/any other
Consortium applying for Selection as a Consultant.

10. I/We certify that in regard to matters other than security and integrity of the country, we
or any of our Associates have not been convicted by a Court of Law or indicted or adverse
orders passed by a regulatory authority which would cast a doubt on our ability to
undertake the Consultancy for the Project or which relates to a grave offence that outrages
the moral sense of the community.

11. I/We further certify that in regard to matters relating to security and integrity of the
country, we have not been charge-sheeted by any agency of the Government or convicted
by a Court of Law for any offence committed by us or by any of our Associates.

12. I/We further certify that no investigation by a regulatory authority is pending either against
us or against our Associates or against our CEO or any of our Directors / Managers /
employees.9$

13. I/We hereby irrevocably waive any right or remedy which we may have at any stage at
law or howsoever otherwise arising to challenge or question any decision taken by the

9
$ In case the Applicant is unable to provide the certification specified in Paragraph 12, it may precede the Paragraph by the words viz. ―Except as
specified in Schedule ………..... hereto. The exceptions to the certification or any disclosures relating thereto may be clearly stated in a Schedule to
be attached to the Application. The Authority will consider the contents of such Schedule and determine whether or not the exceptions/disclosures
are material to the suitability of the Applicant for pre-qualification hereunder.
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Authority [and/ or the Government of India] in connection with the selection of Consultant
or in connection with the Selection Process itself in respect of the above mentioned
Project.

14. The Bid Security of Rs. ................... (Rupees ........................................ ) in the form of a
Demand Draft is attached, in accordance with the RFP document.

15. I/We agree and understand that the proposal is subject to the provisions of the RFP
document. In no case, shall I/we have any claim or right of whatsoever nature if the
Consultancy for the Project is not awarded to me/us or our proposal is not opened or
rejected.

16. I/We agree to keep this offer valid for 90 (ninety) days from the Proposal Due Date
specified in the RFP.

17. A Power of Attorney in favour of the authorised signatory to sign and submit this
Proposal and documents is attached herewith in Form-4.

18. In the event of my/our firm/ consortium being selected as the Consultant, I/we agree to
enter into an agreement in accordance with the form at Schedule–2 of the RFP. We
agree not to seek any changes in the aforesaid form and agree to abide by the same.

19. I/We have studied RFP and all other documents carefully. We understand that except to
the extent as expressly set forth in the Agreement, we shall have no claim, right or title
arising out of any documents or information provided to us by the Authority or in
respect of any matter arising out of or concerning or relating to the Selection Process
including the award of Consultancy.

20. The Financial Proposal is being submitted in a separate cover. This Technical Proposal
read with the Financial Proposal shall constitute the Application which shall be binding
on us.

21. I/We agree and undertake to abide by all the terms and conditions of the RFP Document.
In witness thereof, I/we submit this Proposal under and in accordance with the terms of
the RFP Document.

Yours faithfully,

(Signature, name and designation of the authorised signatory)

(Name and seal of the Applicant / Lead Member)

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APPENDIX-I

Form-2:
Particulars of the Applicant
1.1 Title of Consultancy:
OOMF Institutionalization Consultancy Services

1.2 Title of Project:

Establishment of a Program Management Unit (PMU) to support DMEO in the
Institutionalization of the Output-Outcome Monitoring Framework (OOMF) of Govt.
of India
1.3 State whether applying as Sole Firm or Lead Member of a consortium: Sole Firm or
Lead Member of a consortium

1.4 State the following:

Name of Company or Firm:
Legal status (e.g. incorporated private company, unincorporated business, partnership
etc.):
Country of incorporation:
Registered address:

Year of Incorporation:
Year of commencement of business:
Principal place of business:
Brief description of the Company including details of its main lines of business
Name, designation, address and phone numbers of authorised signatory of the
Applicant:
Name:
Designation:
Company:
Address:
Phone No.:
E-mail address:

1.5 If the Applicant is Lead Member of a consortium, state the following for each of the
other Member Firms:
(i) Name of Firm:
(ii) Legal Status and country of incorporation
(iii) Registered address and principal place of business.

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1.6 For the Applicant, (in case of a consortium, for each Member), state the following
information:

(i) In case of non-Indian Firm, does the Firm have business presence in India?
Yes/No
If so, provide the office address(es) in India.

(ii) Has the Applicant or any of the Members in case of a consortium been
penalized by any organization for poor quality of work or breach of contract in
the last five years?
Yes/No
(iii) Has the Applicant/ Member ever failed to complete any work awarded to it by
any public authority/ entity in last five years?
Yes/No
(iv) Has the Applicant or any member of the consortium been blacklisted by any
Government department/Public Sector Undertaking in the last five years?
Yes/No
(v) Has the Applicant or any of the Members, in case of a consortium, suffered
bankruptcy/insolvency in the last five years?
Yes/No

Note: If answer to any of the questions at (ii) to (v) is yes, the Applicant is not
eligible for this consultancy assignment.

1.7 Does the Applicant’s firm/company (or any member of the consortium) combine
functions as a consultant or adviser along with the functions as a contractor and/or a
manufacturer?
Yes/No

If yes, does the Applicant (and other Member of the Applicant’s consortium) agree to
limit the Applicant’s role only to that of a consultant/ adviser to the Authority and to
disqualify themselves, their Associates/ affiliates, subsidiaries and/or parent
organization subsequently from work on this Project in any other capacity?
Yes/No

Does the Applicant intend to borrow or hire temporarily, personnel from contractors,
manufacturers or suppliers for performance of the Consulting Services?

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Yes/No
If yes, does the Applicant agree that it will only be acceptable as Consultant, if those
contractors, manufacturers and suppliers disqualify themselves from subsequent
execution of work on this Project (including tendering relating to any goods or services
for any other part of the Project) other than that of the Consultant?
Yes/No
If yes, have any undertakings been obtained (and annexed) from such contractors,
manufacturers, etc. that they agree to disqualify themselves from subsequent execution
of work on this Project and they agree to limit their role to that of consultant/ adviser
for the Authority only?
Yes/No

(Signature, name and designation of the authorised signatory)

For and on behalf of ………………..

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APPENDIX-I

Form-3:
Statement of Legal Capacity

(To be forwarded on the letter head of the Applicant)

Ref. Date:

To,

.....................

....................

....................

Dear Sir,

Sub: RFP for Selection of Technical Consultant for Establishment of a Program Management
Unit (PMU) to support DMEO in the Institutionalization of the Output-Outcome Monitoring
Framework (OOMF) of Govt. of India

I/We hereby confirm that we, the Applicant (along with other members in case of consortium, the
constitution of which has been described in the Proposal10$), satisfy the terms and conditions laid
down in the RFP document.

I/We have agreed that ……………….. (insert Applicant’s name) will act as the Lead Member of our
consortium.

I/We have agreed that ................................ (insert individual’s name) will act as our Authorised

Representative/ will act as the Authorised Representative of the consortium on our behalf and has
been duly authorized to submit our Proposal. Further, the authorised signatory is vested with
requisite powers to furnish such proposal and all other documents, information or communication
and authenticate the same.

Yours faithfully,

(Signature, name and designation of the authorised signatory) For and on behalf of
..............................................

10
$ Please strike out whichever is not applicable
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APPENDIX-I

Form-4:
Power of Attorney

Know all men by these presents, we, ......................................... (name of Firm and address of the
registered office) do hereby constitute, nominate, appoint and authorise Mr / Ms........................................
son/daughter/wife and presently residing at ........................................ , who is presently employed with
us and holding the position of .................... as our true and lawful attorney (hereinafter referred to as
the “Authorised Representative”) to do in our name and on our behalf, all such acts, deeds and
things as are necessary or required in connection with or incidental to submission of our Proposal
for and selection as the Consultant for Establishment of a Program Management Unit (PMU) to
support DMEO in the Institutionalization of the Output-Outcome Monitoring Framework (OOMF)
of Govt. of India proposed to be developed by the .......................................... (the “Authority”)
including but not limited to signing and submission of all applications, proposals and other
documents and writings, participating in pre-bid and other conferences and providing information/
responses to the Authority, representing us in all matters before the Authority, signing and execution
of all contracts and undertakings consequent to acceptance of our proposal and generally dealing
with the Authority in all matters in connection with or relating to or arising out of our Proposal for
the said Project and/or upon award thereof to us till the entering into of the Agreement with the
Authority.

AND, we do hereby agree to ratify and confirm all acts, deeds and things lawfully done or caused to
be done by our said Authorised Representative pursuant to and in exercise of the powers conferred
by this Power of Attorney and that all acts, deeds and things done by our said Authorised
Representative in exercise of the powers hereby conferred shall and shall always be deemed to have
been done by us.

IN WITNESS WHEREOF WE, ................................ THE ABOVE-NAMED PRINCIPAL HAVE

EXECUTED THIS POWER OF ATTORNEY ON THIS ...................................... DAY OF ....................,
20.......
For ............................................
(Signature, name, designation and address)
Witnesses:
1.
2.
Notarised
Accepted
........................................
(Signature, name, designation and address of the Attorney)

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Notes:

● The mode of execution of the Power of Attorney should be in accordance with the procedure, if
any, laid down by the applicable law and the charter documents of the executant(s) and when
it is so required the same should be under common seal affixed in accordance with the required
procedure. The Power of Attorney should be executed on a non-judicial stamp paper of Rs. 100
(hundred) and duly notarised by a notary public.

● Wherever required, the Applicant should submit for verification the extract of the charter
documents and other documents such as a resolution/power of attorney in favour of the person
executing this Power of Attorney for the delegation of power hereunder on behalf of the
Applicant.

● For a Power of Attorney executed and issued overseas, the document will also have to be
legalised by the Indian Embassy and notarised in the jurisdiction where the Power of Attorney
is being issued. However, Applicants from countries that have signed the Hague Legislation
Convention 1961 need not get their Power of Attorney legalised by the Indian Embassy if it
carries a conforming Apostille certificate.

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APPENDIX-I

Form-5:
Financial Capacity of the Applicant

(Refer Clause 2.2.2 (B))

S. No. Financial Year Annual Revenue (Rs. /US$ in million)

1.

2.

3.

Certificate from the Statutory Auditor$

This is to certify that ....................... (name of the Applicant) has received the payments shown

above against the respective years on account of professional fees.

Name of the audit firm:

Seal of the audit firm Date:

(Signature, name and designation of the authorised signatory)

$
In case the Applicant does not have a statutory auditor, it shall provide the certificate from its chartered
accountant that ordinarily audits the annual accounts of the Applicant.

Note: Please do not attach any printed Annual Financial Statement. In case relevant extracts of duly
audited Annual Financial Statements containing the requisite details are provided, duly countersigned
by the authorised signatory, a separate certification by statutory auditors would not be necessary in
respect of clause 2.2.3.

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APPENDIX-I

Form-6:
Particulars of Key Personnel
S. Designation of Key Name Educational Length of Present Employment No. of Eligible No. of Eligible
No. Personnel Qualification11 Professional General Specific
Name of Employed
Experience Assignments$ Assignments$
Firm Since
(1) (2) (3) (4) (5) (6) (7) (8) (9)
Lead Capacity
1. Building Expert
(Team Leader)
International
2 Development
Expert
Monitoring &
3
Evaluation Expert
Technology and
Digital Enablement
4 Expert (e-
Governance
Solution Architect)

11
For degrees obtained from the accredited foreign Boards/universities, the applicant shall furnish a self-declaration on the academic equivalence to the 'Minimum Educational Qualifications' as defined in Clause 2.2.2 (D).
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S. Designation of Key Name Educational Length of Present Employment No. of Eligible No. of Eligible
No. Personnel Qualification11 Professional General Specific
Name of Employed
Experience Assignments$ Assignments$
Firm Since
Public Sector
5
Expert
Development
6
Facilitation Expert
Evidence-based
Policy Making -
7
Capacity Building
Expert

Communications
8
Expert

Implementation
Support Team
9 (Project
Management,
Trainers etc.)

$
Refer Form 9 of Appendix I Experience of Key Personnel

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APPENDIX-I

Form-7:
Proposed Methodology and Work Plan

The proposed methodology and work plan shall be described as follows:

1. Understanding of TOR (not more than two pages)

The Applicant shall clearly state its understanding of the TOR and also highlight its important
aspects. The Applicant may supplement various requirements of the TOR and also make precise
suggestions if it considers this would bring more clarity and assist in achieving the Objectives laid
down in the TOR.

2. Methodology and Work Plan (not more than ten pages)

The Applicant shall submit its methodology for carrying out this assignment, outlining its
approach toward achieving the Objectives laid down in the TOR, including approach,
methodology etc. The Applicant will submit a brief write up on its proposed team and organization
of personnel explaining how different areas of expertise needed for this assignment have been
fully covered by its proposal. The Applicant will also explain the proposed organization chart of
the team to be deployed along with reporting procedures and role clarity. In case the Applicant is
a consortium, it should specify how the expertise of each firm is proposed to be utilised for this
assignment. The Applicant should specify the sequence and timelines of important activities in the
form of a Gantt chart, and provide a quality assurance plan for carrying out the Consultancy
Services.

3. Transfer of Knowledge / Sustainability measures (not more than four pages)

The Applicant shall submit a detailed transition plan that outlines systems and mechanisms to be
put in place to drive Sustainability of the interventions as and when they are executed/deployed.
It should ensure transfer of knowledge post capacity building measures and toolkits/methods that
are institutionalized to facilitate continuity post exit and prevents relapse.

Note: Marks will be deducted for writing lengthy and out of context responses.

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APPENDIX-I

Form-8:
Abstract of Eligible Assignments of the Applicant$

(Refer Clause 3.1.4)

S. Name of Name of Estimated cost Payment$$ of Type of

No Project Client of Project/ professional fees Assignment
Assignment (in received by the (General /
Rs. crore/ US$ Applicant (in Rs. Specific) As per
million) crore) Clause 3.1.3

(1) £ (2) (3) (4) (5) (6)

1
2
3
4
$
The Applicant should provide details of only those projects that have been undertaken by it
under its own name.
$$
Exchange rate for conversion of US $ shall be as per Clause 1.7.1.
£
The names and chronology of Eligible Projects included here should conform to the project-
wise details submitted in Form-10 of Appendix-I.

Certificate from the Statutory Auditor$

This is to certify that the information contained in Column 5 above is correct as

per the accounts of the Applicant and/ or the clients.

Name of the audit firm:

Seal of the audit firm:
Date:

(Signature, name and designation of the authorised signatory)

$
The Applicant can also provide the certificate from its chartered accountant that ordinarily audits the
annual accounts of the Applicant.

Note: The Applicant may attach separate sheets to provide brief particulars of other relevant
experience of the Applicant.
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APPENDIX-I

Form-9:
Abstract of Eligible Assignments of Key Personnel$

(Refer Clause 3.1.4)

S. No Name of Name of Estimated cost of Name of firm for which Designation of the Date of Person days Type of Assignment
Project$ Client project (in Rs. cr./ the Key Personnel Key Personnel on the completion of spent (General/Specific) As per
US$ million) worked assignment the assignment Clause 3.1.4
(1) (2) (3) (4) (5) (6) (7) (8) (9)
1
2
3
4
5
6
7
8
9
10

Name of Key Personnel: Designation:

$
Use separate Form for each Key Personnel.
$$
The names and chronology of projects included here should conform to the project-wise details submitted in Form-11 of Appendix-I.
Note: The Applicant may attach separate sheets to provide brief particulars of other relevant experience of the Key Personnel.

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APPENDIX-I

Form-10:
Eligible Assignments of Applicant

(Refer Clause 3.1.3)

1. Name of Applicant:
2. Name of the Project:

Type of Assignment
3.
(General/Specific) as per Clause 3.1.3

Description of services performed by

4.
the Applicant Firm:
Name of client and Address: (indicate
5.
whether public or private)
Name and telephone no. of client’s
6.
representative:
Estimated cost of the Project (in Rs
7.
crore or US$ million):
Payment received by the Applicant
8.
(in Rs. crore):
Start date of the services (month/
9.
year):
Finish date of the services (month/
10.
year):

11. Brief description of the Project:

It is certified that the aforesaid information is true and correct to the best of my
knowledge and belief.
(Signature and name of Authorized Signatory)

Notes:

1. Use separate sheet for each Eligible Project.

2. The Applicant may attach separate sheets to provide brief particulars of other relevant
experience of the Applicant.

3. Exchange rate for conversion of US $ shall be as per Clause 1.7.1.

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APPENDIX-I

Form-11:
Eligible Assignments of Key Personnel

(Refer Clause 3.1.4)

1 Name of Key Personnel:

2 Designation of Key Personnel:

3 Name of the Project:

Type of Assignment (General/Specific) as
4
per Clause 3.1.4
5 Name of Consulting Firm where employed:
Description of services performed by the
6
Key Personnel (including designation):
Name of client and Address: (indicate
7
whether public or private)
Name and telephone no. of client’s
8
representative:
Estimated cost of the Project (in Rs crore or
9
US$ million):
10 Start date of the services (month/ year):

11. Finish date of the services (month/ year):

12. Brief description of the Project:

It is certified that the aforesaid information is true and correct to the best of my
knowledge and belief.
(Signature and name of Key Personnel)

Notes:

1. Use separate sheet for each Eligible Project.

2. The Applicant may attach separate sheets to provide brief particulars of other relevant
experience of the Key Personnel.

3. Exchange rate for conversion of US $ shall be as per Clause 1.7.1.

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APPENDIX-I

Form-12:
Curriculum Vitae (CV) of Key Personnel

1. Proposed Position:

2. Name of Personnel:

3. Date of Birth:

4. Nationality:

5. Educational Qualifications:

6. Employment Record:

(Starting with present position, list in reverse order every employment held.)

7. List of all projects on which the Personnel has worked

Name of Duration (time period in Description of

project DD/MM/YY on the responsibilities
project

8. Details of the current assignment and the time duration for which services are required
for the current assignment.

Certification:

a. I am willing to work on the Project and I will be available for entire duration of the
Project assignment as required.

b. I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly
describes me, my qualifications and my experience.

(Signature and name of the Key Personnel)

Place.........................................

(Signature and name of the authorised signatory of the Applicant)

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Notes:

1. Use separate form for each Key Personnel

2. The names and chronology of assignments included here should conform to the project-
wise details submitted in Form-8 of Appendix-I.

3. Each page of the CV shall be signed in ink and dated by both the Personnel concerned and by
the Authorised Representative of the Applicant firm along with the seal of the firm. A copy of
the CV signed by Key Personnel, duly countersigned by the authorised signatory, shall be accepted.
Unsigned CVs shall be rejected.

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APPENDIX-I

Form-13:
Deployment of Personnel

Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24

Review Output- Lead Capacity

Outcome Monitoring Building Expert
Framework (OOMF) (Team Leader)

Deliverables - OOMF
International
Documentation, Draft of
Development
OOMF v2.0 toolkit,
Expert
Draft OOMF v2
improvement test report,
Final OOMF v2.0
toolkit, Final OOMF v2
improvement test report, Monitoring &
Submission of 2 training Evaluation (M&E)
workshop reports expert

Technology and
Digital Enablement
Expert (e-
Governance
Solution Architect)

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24

Public Sector
Expert

Development
Facilitation
experts

Evidence-based
Policy Making -
Capacity Building
Expert

Communications
Expert

Implementation
Support Team
(Project
Management,
Trainers etc.)

Conceptualize and Lead Capacity

develop OOMF Building Expert
dashboard 2.0, (Team Leader)

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
stakeholder
communications and International
online services Development
Expert
Deliverables -
Compilation of Monitoring &
stakeholder-wise Evaluation (M&E)
requirement expert
documentation &
Software Requirements
Technology and
Business Requirements
Digital Enablement
Document (BRD),
Expert (e-
Functional Design
Governance
Document (FDD) and
Solution Architect)
Technical Design
Document (TDD),
Terms of Reference, Public Sector
RFP, Bid evaluation and Expert
Vendor selection,
Dashboard 2.0 Development
development monitoring Facilitation
reports, Training experts
workshops

Evidence-based
Policy Making -

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
Capacity Building
Expert

Communications
Expert

Implementation
Support Team
(Project
Management,
Trainers etc.)

Advocacy of Outcomes Lead Capacity

to transform M&E Building Expert
ecosystem (Team Leader)

Deliverables - Integrated
International
communications plan,
Development
National Outcomes-
Expert
based monitoring /
budgeting workshop,
Advocacy content and
promotional material
support Monitoring &
Evaluation (M&E)
expert

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24

Technology and
Digital Enablement
Expert (e-
Governance
Solution Architect)

Public Sector
Expert

Development
Facilitation
experts

Evidence-based
Policy Making -
Capacity Building
Expert

Communications
Expert

Implementation
Support Team
(Project

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
Management,
Trainers etc.)

Expand OOMF to Lead Capacity

Departments/Ministries Building Expert
(Team Leader)
Deliverables - 66
Ministries/Departments International
x 5 one-to-one meetings, Development
66 x2 - Capacity Expert
development &
Awareness workshops,
2 week long centralized
training session, 66 x
Monitoring &
Monitoring mechanisms:
Evaluation (M&E)
Findings and
expert
recommendations report,
Workshop design and
training material, Technology and
Guidelines and Digital Enablement
checklists for cutting Expert (e-
edge dashboards, 13 Governance
workshops for 5 Depts. Solution Architect)

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
at a time for building
world class dashboards Public Sector
Expert

Development
Facilitation
experts

Evidence-based
Policy Making -
Capacity Building
Expert

Communications
Expert

Implementation
Support Team
(Project
Management,
Trainers etc.)

Expand OOMF to Lead Capacity

States Building Expert
(Team Leader)

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
Deliverables- OOMF
awareness workshop International
(One) , 29+7 x Outreach Development
meetings, 29+7 x MoUs, Expert
29+7 x one-day M&E
leadership sensitization
workshop, 29+7 x one
Roadmaps exercise Monitoring &
workshop, 29+7 x Evaluation (M&E)
trainings of OOMF - expert
Implementation and
monitoring workshop,
Technology and
29+7 trainings of OOMF
Digital Enablement
- Use of outputs and
Expert (e-
outcomes in internal
Governance
programme reviews,
Solution Architect)
29+7 x 4 workshops (for
any 2 selected
departments) in each Public Sector
state for Expert
institutionalization of
OOMF - 2 for Planning
Development
and 2 for
Facilitation
Implementation support,
experts

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Person Days of Deployment for each of the months for next two years
Pillars Resource Type
M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18 M19 M20 M21 M22 M23 M24
Course curriculum, 3 x
Progress report on Evidence-based
refresher trainings/ Policy Making -
Workshops, 5 x 1 Capacity Building
regional workshops Expert
and dissemination
reports with all States Communications
for demonstrating the Expert
success stories of 5
shortlisted Implementation
Support Team
(Project
Management,
Trainers etc.)

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APPENDIX-I

Form-14:
Other Implementation Support Team Members

Item of Work/ To be carried out/ prepared by

Activity
Months
Name Designation

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

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Appendix-II:
Financial Proposal

Form 1:
Covering Letter

(On Applicant’s letter head)

(Date and Reference)

To,

......................

.......................

.......................

Dear Sir,

Subject: Consultancy Services to establish a Program Management Unit (PMU) to support

DMEO in the Institutionalization of the Output-Outcome Monitoring Framework (OOMF)
of Govt. of India

I/We, ................................. (Applicant’s name) herewith enclose the Financial Proposal for
selection of my/our firm as Consultant for above.

I/We agree that this offer shall remain valid for a period of 90 (ninety) days from the Proposal
Due Date or such further period as may be mutually agreed upon.

Yours faithfully,

(Signature, name and designation of the authorised signatory)

Note: The Financial Proposal is to be submitted strictly as per forms given in the RFP.

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APPENDIX-II

(See Clause 2.1.3)

Form-2:
Financial Proposal
In addition to the format provided below, the financial proposal shall also need to be submitted in
the Bill-of-Quantity excel format as provided separately in the tender documents.

Item No. Description Amount (Rs.)

A. RESIDENT PERSONNEL
I. Remuneration for Resident Professional Personnel
(inclusive of all personal allowances)
II. Remuneration for Resident Support Personnel (inclusive
of all personal allowances)
Sub-total Resident Personnel (A1):
B. LOCAL COSTS
I. Office Rent
II. Office Consumables like stationery, communication etc.

III. Office Furniture and Equipment (Rental)

IV. Reports and Document Printing

V. Surveys & Investigations

VI. Miscellaneous Expenses

Subtotal Local Costs (B):
C. POST SERVICES CONSULTATIONS
7 person days each of
I. Lead Capacity Building Expert (Team Leader)
II. International Development Expert
III. Monitoring & Evaluation (M&E) Expert
IV. Technology and Digital Enablement Expert (e-Governance
Solution Architect)
V. Public Sector Expert
Subtotal Post Report Consultations (C):

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D. SUBTOTAL OF A+B+C
E. OVERHEAD EXPENSES @. % of (D)
F. GOODS AND SERVICES TAX (F)
G. TOTAL (including taxes) (D+E+F) (in Rs.)
In Indian Rupees ……………………………….............(in
figures)
………………………………………………(in words)
H. ADDITIONAL COSTS (not included in consultancy
assignment)12
I. Domestic travel from firm’s office to the Project Office
(restricted to five return economy class air fares for each
Key Personnel)
II. Return journeys from Project Office to Authority’s office
to attend meetings held by the Authority (provide
indicative amount for five return fares)
Total of Additional Costs (H)
I. TOTAL COST OF THE CONSULTANCY (G+H)
In Indian Rupees …………………….. (in figures)
………………………………………… (in words)

Note:

1. The financial evaluation shall be based on the above Financial Proposal, excluding
Additional Costs. The total in Item G shall, therefore, be the amount for purposes of
evaluation. Additional Costs in Item H shall not be reckoned for purposes of financial
evaluation.

2. Estimate of Costs for Item A-I and A-II shall be as per Form-3.

3. Miscellaneous Expenses in Item B(VI) shall not exceed 15% (fifteen per cent) of the
total amount in Item D.

4. Domestic Air Fare in Item H I shall not be payable to the Consultant’s Personnel who
are normally stationed in Delhi NCR.

5. All costs shall be reimbursed on production of a Statement of Expenses, duly certified

by the Authorised Representative. However, no details of expenditures would be sought
for overhead expenses, which will be reimbursed in proportion to the total expenses
under Item D.

12
Not included in the Excel Template considering the Additional Costs in Item H shall not be reckoned for purposes of financial evaluation
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6. The reimbursement of expenses shall be limited to the amounts indicated above.

7. Savings of upto 20% (twenty per cent) under any head of expenditure specified in the
summary of Financial Proposal may be reappropriated by the Consultant and added to
any other head of expenditure, subject to a ceiling of 10% (ten per cent) in respect of the
recipient head of expenditure. Upon Notification of such reappropriation to the
Authority, the Financial Proposal shall be deemed to be amended, and payment shall be
made accordingly.

8. No escalation on any account will be payable on the above amounts.

9. All other charges not shown here and all insurance premia are considered included in the
person day rate/ overhead/ miscellaneous expenses.

10. The Authority may require the core Key Personnel to visit the Project/ the Authority’s
offices for further consultations after the completion of the designated 24 months of
consultancy period. The cost (remuneration including personal allowances) of 7 (seven)
person days of each core Key Personnel is included in the Financial Proposal. The
Authority may require upto 15 (fifteen) extra days of consultation with any or all core
Key Personnel on payment of additional charges. For any increase as compared to the
aforesaid 7 (seven) days, payment shall be computed solely on the basis of relevant
person day rates specified in the Financial Proposal. In all cases, return full fare economy
class airfare shall be reimbursed in addition, as per actuals.

11. The Authority may require Professional Personnel to visit the Project/the Authority’s
offices for further consultations or undertake desk work after the report has been
accepted. The Additional Costs on this account shall be paid to the Consultant as per
agreed person day rates and economy return airfare as per actuals shall also be
reimbursed. However, the total number of additional person days requisitioned
hereunder shall not exceed 120 (one hundred and twenty)

12. All payments shall be made in Indian Rupees and shall be subject to applicable Indian
laws withholding taxes if any.

13. For the purposes hereof Statement of Expenses means a statement of the expenses
incurred on each of the heads indicated in the Financial Proposal; provided that in
relation to expenses on Personnel, the Statement of Expenses shall be accompanied by
the particulars of Personnel and the person days spent on the Consultancy.

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APPENDIX-II

Form-3:
Estimate of Personnel Costs
ID Person-Month Total Person-
Position Name Amount (Rs.)
No. (Rs.) Month
A1 (I). Remuneration for Resident Professional Personnel (including all personal allowances)

Total
A2 (II). Remuneration for Resident Support Personnel (including all personal allowances)

Total
Total:

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APPENDIX-II

Form-4:
Estimates by Pillars for Resident Personnel Costs + Local Costs + Overhead Expenses

Estimate of
Resident Personnel Costs (A) + Local Costs (B) + Overhead Expenses (E)13

Pillars Split % Range14 as Split % as proposed Amount (Rs.)15

(as defined under Schedule 2, Clause 4) suggested in RFP by Consultant (as quoted in Bid)

vi) Review Output-Outcome Monitoring Framework (OOMF) 1-5%

vii) Conceptualize and develop OOMF dashboard 2.0, 5-10%

stakeholder communications and online service

viii) Advocacy of Outcomes to transform M&E ecosystem 5-10%

ix) Expand OOMF to Departments/Ministries 25-30%

x) Expand OOMF to States 50-55%

TOTAL 100% 100%

13
The payments under Resident Personnel (A) + Local Costs (B) + Overhead Expenses (E), as provided in Financial Proposal (Form-2) will be completely linked to the achievement of the deliverables.
14
Based on internal analysis, a suggested range of the split of the costs under Personnel Costs (A) + Local Costs (B) + Overhead Expenses (E) by pillars is provided above. The Consultants shall bid in such a way
that the pillar-wise breakup of these costs fall in the suggested range.
15
The Total in Amount (Rs) column above should match with the sum of Resident Personnel Costs (A) + Local Costs (B) + Overhead Expenses (E) as provided in Financial Proposal (Form-2)
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Appendix-III: List of Bid-Specific Provisions16$

A. Clauses with currency-based footnotes

1. Introduction.

2. Clause 2.2.3: Conditions of Eligibility of Applicants.

3. Clause 2.11.3: Amendment of RFP.

Note: The above footnotes marked ― “$” shall be retained in the RFP for guidance of the
Applicants while submitting their respective Proposals.

B. Schedules with non-numeric footnotes

All non-numeric footnotes marked ―“$” in the Schedules shall be retained in the respective
Schedules for guidance of the Applicants while submitting their respective Proposals.

C. Appendices with non-numeric footnotes

All non-numeric footnotes in the Appendices shall be retained in the respective Appendices for
guidance of the Applicants. These shall be omitted by the Applicants while submitting their
respective Proposals.

D. Schedules and Appendices with blank spaces

All blank spaces in the Schedules and Appendices shall be retained in the RFP. These shall be
filled up when the format of the respective Schedule or Appendix is used.

16
$ This Appendix-III contains a list of Clauses, Schedules and Appendices that would need to be suitably modified for reflecting bid-specific
provisions. This Appendix-III may, therefore, be included in the RFP document to be issued to prospective Applicants

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Appendix-IV: Instructions for Online Bid Submission

The Applicants are required to submit soft copies of their bids electronically on the CPP
Portal, using valid Digital Signature Certificates. The instructions given below are meant to
assist the Applicants in registering on the CPP Portal, prepare their bids in accordance with
the requirements and submitting their bids online on the CPP Portal:
[Link]

REGISTRATION:

1) Applicants are required to enrol on the e-Procurement module of the Central Public
Procurement Portal (URL: [Link] by clicking on the
link "Online bidder Enrolment" on the CPP Portal which is free of charge.

2) As part of the enrolment process, the Applicants will be required to choose a unique
username and assign a password for their accounts.

3) Applicants are advised to register their valid email address and mobile numbers as
part of the registration process. These would be used for any further communication
from the CPP Portal.

4) Upon enrolment, the Applicants will be required to register their valid Digital
Signature Certificate (Class II or Class III Certificates with signing key usage) issued
by any Certifying Authority recognized by CCA India (e.g. Sify / TCS / nCode /
eMudra etc.), with their profile

5) Only one valid DSC should be registered by an Applicant. Please note that the
Applicants are responsible to ensure that they do not lend their DSCs to others which
may lead to misuse.

6) Applicant can then log in to the site through the secured log-in by entering their user
ID / password and the password of the DSC / e-Token.

LANGUAGE:

The bids are to be submitted with all accompanying documents (the “Documents”) and all
communications in relation to or concerning the Selection Process shall be in English
language and strictly on the forms provided in this RFP. in English only.

SEARCHING FOR TENDER DOCUMENTS:

1) There are various search options built in the CPP Portal, to facilitate Applicants to
search active tenders by several parameters. These parameters could include Tender
ID, organization name, location, date, value, etc. There is also an option of advanced
search for tenders, wherein the Applicants may combine a number of search
parameters such as organization name, form of contract, location, date, other
keywords etc. to search for a tender published on the CPP Portal.

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2) Once the Applicants have selected the tenders they are interested in, they may
download the required documents / tender schedules. These tenders can be moved
to the respective 'My Tenders' folder. This would enable the CPP Portal to intimate
the Applicants through SMS / e-mail in case there is any corrigendum issued to the
tender document.

3) The Applicant should make a note of the unique Tender ID assigned to each tender
in case they want to obtain any clarification / help from the Helpdesk.

PREPARATION OF BIDS:

1) Applicant should take into account any corrigendum published on the tender
document before submitting their bids.

2) Please go through the tender advertisement and the tender document carefully to
understand the documents required to be submitted as part of the bid. Any deviations
lead to rejection of the bid.

3) Applicant, in advance, should get ready the bid documents to be submitted as

indicated in the tender document / schedule and generally, they can be in PDF / XLS
/ RAR / DWF formats. Bid documents may be scanned with 100 dpi with black and
white option.

4) To avoid the time and effort required in uploading the same set of standard
documents which are required to be submitted as a part of every bid, a provision of
uploading such standard documents (e.g. PAN card copy, annual reports, auditor
certificates etc.) has been provided to the Applicants. Applicants can use "My Space"
area available to them to upload such documents. These documents may be directly
submitted from the "My Space" area while submitting a bid, and need not be
uploaded again and again. This will lead to a reduction in the time required for bid
submission process.

SUBMISSION OF BIDS:

1) Applicant should log-in the site well in advance for bid submission so that Applicant
upload the bid in time i.e. on or before the bid submission time. Applicant will be
responsible for any delay due to other issues.

2) The Applicant has to digitally sign and upload the required bid documents one by
one as indicated in the tender document.

3) Applicant has to select the payment option as "offline" to pay the bid security as
applicable and enter details of the instrument.

4) Applicant should prepare the bid security as per the instructions specified in the
tender document. The original should be posted/given in person to the Tender
Processing Section, latest by the last date of bid submission or as specified in the

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tender document. The details of the DD/any other accepted instrument, physically
sent, should tally with the details available in the scanned copy and the data entered
during bid submission time. Otherwise the uploaded bid will be rejected.

5) Applicants are requested to note that they should necessarily submit their financial
bids in the format provided and no other format is acceptable.

6) The serve time (which is displayed on the Applicants' dashboard) will be considered
as the standard time for referencing the deadlines for submission of the bids by the
Applicants, opening of bids etc. The Applicants should follow this time during bid
submission.

7) All the documents being submitted by the Applicants would be encrypted using PKI
encryption techniques to ensure the secrecy of the data. The data entered cannot be
viewed by unauthorized persons until the time of bid opening. The confidentiality of
the bids is maintained using the secured Socket Layer 128-bit encryption technology.
Data storage encryption of sensitive fields is done. Any bid document that is
uploaded to the server is subjected to symmetric encryption using a system generated
symmetric key. Further this key is subjected to asymmetric encryption using
buyers/bid openers public keys. Overall, the uploaded tender documents become
readable only after the tender opening by the authorized bid openers.

8) The uploaded tender documents become readable only after the tender opening by
the authorized bid openers.

9) Upon the successful and timely submission of bids, the portal will give a successful
bid submission message & a bid summary will be displayed with the bid no. and the
date & time of submission of the bid with all other relevant details.

10) The bid summary has to be printed and kept as an acknowledgement of the
submission of the bid. This acknowledgement may be used as an entry pass for any
bid opening meetings.

SYSTEM REQUIREMENTS:

1. Windows XP with latest service pack

2. Loaded IE 7.0 or above
3. Loaded JRE 1.6 or above
4. Antivirus Software with latest definition.
5. Internet connectivity
6. Scanner to scan the documents if required
7. Printer and PDF Creator.

ASSISTANCE TO APPLICANTS:

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1. Any queries relating to the tender document and the terms and conditions
contained therein should be addressed to the Tender Inviting Authority for a
tender or the relevant contact person indicated in the tender.

2. Any queries relating to the process of online bid submission or queries relating
to CPP Portal in general may be directed to the 24x7 CPP Portal Helpdesk. The
contact number for the helpdesk is 1800 233 7315.

3. Detailed information useful for submitting online bids on the CPP Portal may be
obtained at: [Link]

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ABOUT THIS DOCUMENT ABOUT DMEO, NITI AAYOG
The Development Monitoring and The Development Monitoring and
Evaluation Office (DMEO) intends to Evaluation Office (DMEO), attached to
engage a Consultancy Firm to NITI Aayog, is the apex monitoring &
support in the Institutionalization of evaluation (M&E) office in the country,
the Output Outcomes Monitoring with a mandate to drive evidence-based
Framework (OOMF) of Govt. of policy making through M&E of government
India. In regards to the same, DMEO policies and programmes. Since its
is inviting proposals from national / inception in 2015, the Office aims to shift
international firms / organisations / the discourse of public policy towards
institutions, which have requisite rigorous, data-driven, citizen-centric, and
experience in this field. decentralized policymaking, to improve
governance and facilitate the formation of
a New India. Visit us at [Link]

EXPLORE MORE
of DMEO’s tenders by visiting
[Link]

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All rights reserved.
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