Copyright © 2016 Pearson Education, Ltd.
1-1
Session 5&6
Chapter 6
Selecting Employees
Learning Objectives
Describe The Basic Factors of Testing and
1 Selecting Employee
2 Discuss Types of Test
3 Describe Interviewing Candidates
4 Describe The use of other selection technique
Objective 1
Describe The Basic
Factors of Testing and
Selecting Employee
Why is Careful Selection Important?
Improved Company’s
employee and performance
organizational depends partly on
performance employees
1 2
3 4
Help reduce
Costly to recruit
dysfunctional
and hire
behaviors at work
How to select the right person?
Need effective tests
What’s effective test?
Test includes 2 important characteristics:
1. Reliability
2. Validity
Two Important Test Characteristics
Objective 2
Describe Types of Test
1. Cognitive Abilities (thinking ability test)
2. Motor & Physical Abilities
Employers may use various tests to measure such motor
abilities as finger dexterity, manual dexterity, and reaction time,
static strength, dynamic strength, body coordination, and
stamina
3. Measuring Personality
4. Other Types of Tests
Achievement Tests: measure knowledge
Computerized Online Testing
Work Samples & Simulation: Focus on measuring
job performance directly
Objective 3
Describe Types of
Interview
What is the interview ?
Types of interview
Structure interview: directed interview, the same
questions are asked of all candidates
Non-structured interview: interviewer asks questions as
they come to mind
Types of interview
Types of Questions: classify interview by nature or content of
their questions, such as situational interviews, job-related
interviews, behavioral interviews, and stress interviews
Situational interview
Types of interview
Panel interviews are when a candidate interviews with a group
of people
Improve performance of Interviewing
Candidates
Online Interviews
Using functionalities such as
Skype, web-based “in-
person” interviews
=> Reduce travel and
recruitment costs
How to Conduct an Effective Interview
• Step 1: Design the Interview: prepare question
• Step 2: Review the Candidate’s Background: ask about their
studies, their experience, family…
• Step 3: Establish Rapport (Connection)
• Step 4: Ask Questions
• Step 5: Close the Interview: Leave time for questions and
answers between candidate and interviewer
• Step 6: Review the Interview : notes and give score
Objective 4
Describe Other Selection
Methods
Background Investigations &
Reference Checks
Collecting Background Information
Legal eligibility for employment, dates of employment,
military service, education, and ID…
criminal records, motor vehicle records, credit
Checking Social Networking Sites
Reference Check Effectiveness
Recommendation letter
=> Benefit: background checks are an inexpensive and
straightforward way to verify facts