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Email Writing Guide: Types & Structure

The document outlines various types of email questions, including complaints and suggestions, and provides a structured format for writing emails. It details the key aspects such as text type, purpose, audience, register, and structure, including how to address the recipient and sign off. The structure includes sections for the main text, elaboration, and conclusion, emphasizing the importance of clarity and formality based on the context.

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Su Ke Xin
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6 views2 pages

Email Writing Guide: Types & Structure

The document outlines various types of email questions, including complaints and suggestions, and provides a structured format for writing emails. It details the key aspects such as text type, purpose, audience, register, and structure, including how to address the recipient and sign off. The structure includes sections for the main text, elaboration, and conclusion, emphasizing the importance of clarity and formality based on the context.

Uploaded by

Su Ke Xin
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Question Types:

●​ Complaint
●​ Making suggestions/ recommendations
●​ Application
●​ etc

Format:
Define: Key aspects:

Text type: Email Purpose: To complain, to provide an opinion,


to make suggestions/ recommendations, to
Role: apply for a job, etc

Audience:
Target audience:

Register: Formal/ Informal Point of view:


Formal: Third person/ Impersonal except
introductory, opinion-connector, closing
phrases

Informal: First person


Structure:

To: (recipient’s email address)


From: (sender’s email address)
Subject: (Purpose of the email)

Address
Formal
Dear Sir/ Madam

Dear Mr/Ms/ Mrs (Family name)


Or
Informal
Dear (First name)/ (Mom/ Dad/ etc)

Main text (Block format - ie no indentation)


First paragraph Purpose of the email
●​ Opening remarks
●​ State the purpose of writing

Middle paragraphs (2 to 3) Elaboration


●​ Topic sentence (if applicable)
●​ Details/ Supporting evidence

Last paragraph Conclusion


●​ Recap the purpose and request

Closing remarks

Sign-off
Formal
Yours faithfully

Yours sincerely
Or
Informal
Best wishes

Lots of Love
+
Name

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