Safety Management in Industry Overview
Safety Management in Industry Overview
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SAFETY MANAGEMEooNT
POOlSPAPER-1 01
Explain the concept of safety and problem of industrial accident (5) 2013
Safety means reducing risks at acceptable leve~risk can't be reduce to zero level
some risk is there in spite of a" safety precautions so far no full proof safety system
is developed so as a compromise formula, we have to accept safety ala level which
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is generally acceptable ..
The word "SAFETY" can also be better explained in the following way
80% accidents are predictable and they can be prevented by advanced planning
and safety
20 % accidents. are unpredictable and they are difficult to prevent however they can
be prevented either by chance or luck
Q-2 Why accident should be prevented (5) 2013 OR Short note. Reason
for Accident Prevention. (5) 2011
There are various factors which call for the action oriented safety governance. But
certain elements are impending or rather imminent. They must form an integral part
of the functions like inspections, audits, surveys, training, technology, process,
operation, engineering and maintenance procedures. The regular Management
Information exercises must offer higher thrust on such aspects. The responsibility
matrix for compliance of correcting such factors must be clearly indicated in the key
performance areas of managerial staff. All types of approved recommendations
must evolve a time bound action plan. They must also be regularly monitored and
status reviewed regularly all the points have been duly complied with.
Such factors which directly or indirectly contributes to safety problems few areas
under
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(3) Enforcement:
>- All statuary safety provisions should be followed
>- for our own safety and safety of hazards
>- Self initiations for full compliance is necessary
>- Qtherwise govt. authorities may take actions
>- .. Other safety rules for our plant should also be framed and followed
>-Willful neglect disobey of safety rules or orders should be dealt with strictly
(4) Enthusiasm: .
.>- Like a catalyst it adds to safety awareness and motivation.
>- It should come from the top management to the lowest workers.
>-It will keep the workers safety conscious.
>- It can be developed and maintained by proper safety attitude competition
prizes awards publicity incentives etc.
1. Attitude
2. Aptitude J
3. Frustration
4. Conflict
5. Morale
6. Fatigue
7. Boredom
8. Monotony
Q-6. Explain the following terms and explain role of psychological factors in
accident causation. 2013
Attitudes-
>- It means the way that we think and feel about certain things.
>- It means how we think about certain things.
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Aptitude:-
Frustration :-
Fatigue:-
Bordum :-
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Monotony:-
}> P= planning
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}> O=organizing
t· >. S= staffing.
}> D=directing
}> CO= controlling
}> R=reporting
~ B= budgeting
Planning:-
}> Means pre thinking of the resources, timelimit within which the job is
completed
}> The probable difficulties and their solutions during the work.
Organizing:-
}> Means systematic utilizations of available resources in proper manner.
}> The person who organizes different resources is called d an organizer.
}> The role of organiier is to get the best result in minimum time.
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}>
Staffing:-
}> Means selecting rite person for right job .
}> The process of selecting a person on merit who is capable to discharges
Hazard :-
Hazard means a situation which can cause an injury to worker, injury to his health
or damage" to animals, plant, and environment.
Accident :-
An Unplanned event or series of event that has or could have caused injury to
people or damage to asset or damage to environment and loss of reputation.
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Near Miss :-
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It Means any unplanned, sudden event that could have caused injury to man,
material or environment or could "have involved a loss of contaminate possibly 4
giving rise to adverse effect but not result at in such accident
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Risk :-
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Risk is the combination. of the probability of occurrence and it's severity of
consequence
~ Means either a positive act or failure to perform an act which a prudent man
should not have done which result in hazard, accident or injury.
~ The unsafe act might be deliberate or committed due to absence of
knowledge, human error or mistake etc.
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» The unsafe act may be the sole accident cause or one of the several cause
» Example standing under suspended load; design mistake; removes of safe
guard etc.
Unsafe Condition:-
. Q-10 Write down AXioms of industrial safety as explain by H W Heinrich 2013, 2012
3) The persons who suffers a disabling injury caused by an unsafe act, in the
average case has had over 300 narrow escapes from serious injury as a
result of committing the very same unsafe act.
5) The four basic motives of reasons for the occurrence of unsafe acts provide
· a guide to the selection of appropriate corrective measures.
6) Four basic methods are available for preventing accidents. These are
Engineering revision, Persuasion J and appeal, personnel adjustment and
discipline.
8) Management has the best opportunity and ability to initiate the work of
prevention, therefore it should assume the responsibility.
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Ii) The direct employer's cost of industrial injuries for compensation claims
and for medical treatment is about one-fifth of the total cost which the
employer must pay.
Ans. The five basic fundamental steps accident prevention suggested by heinrich are as
under
1. Organization
2. Fact Finding
3. Analysis of Fact Found
4. Selection of Remedy
5. Application of remedy
1. Organization:-
~ The safety organization, management or at list the planned procedure
[Link] it represents is the vehicle, the mechanism by means of which
interest is kept a live and the safety programmed is design as directed
and controlled.
~ The actual work of prevention is done by safety manager or safety officer
and the line and staff supervisor with the active support of the top
management
2. Fact Finding :-
~ The knowledge of probable or potential hazard is derived from surveys,
inspection, safety audits, observations, review or records and
investiqation. -.- _
~ Fact include the past, prevent & future fact which have cause and which
can cause accidence. .
~ Past cause is known by accident records and inquiry, "future cause is
known by HOZOP saf~ty audit, inspection etc.
3. Analysis of Facf Found:-·· '. . .
~ The third" step to accident prevention is analysis of the fact found this is
define as the work of drawing conclusions from assemble data. -Such
analysis is done by a
i. Analysis of past experience
ii. Survey and inspection
iii. Enquiry and Judgment
iv. After finding potential hazards cross analysis of records must be
made to select most important hazards or targets.
4. Selection Of Remedy :-
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-e- , }> While it is analyzed to indicate which is the proxy mate or main cause that
need to. be corrected than it suggest the fourth steps of selection of
remedy for. the analyzed hazard the four basic remedy are as under
L Engineering Control
ii. Instructions Training and Appeal
iii. Personnel Adjustment
iv.· Discipline
5. Application of remedy :-
}> . In the final steps in accident prevention is application of the selected
remedy.
}> Application of selected safety measure should be immediate and long
term.
}> Existing unsafe condition and actions should be corrected at once while
at the same time long term program should be started to include
. procedures and techniques device to anticipate and prevent situation of
the similar nature.
}> Application of remedy is the dynamic part of the accident prevention
}> The behavior approach to safety gives good results in long run improving
working condition, working hours, rest interval etc. and also brings better safety.
}> . In' order to study the B B S the company should form a team of experience
. officers
>- They will conduct the study to find out which are the wrong behavior or difficult
behavior.
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>- The. team suggests remedies' to how to improve behavior of workers to control
. the accident.
Q-13 Explain role of supervisors, workers trade unions in safety. (5) 2013, 2012 J
1. To check all guards, fencing, safety device and equipment before and after
starting of work and end of work.
2. Follow the safe methods of working.
3. Use nad ask for safety guards and PPEs.
4. TO keep and maintain good house keeping at work site.
5. To participate in safety committee meeting
6. To know about immediate danger to his work place.
7. Avoid hurry, short cuts, speed and over confidence.
8. To keep equipments/machines in safe working conditions.
9. They should provide guidance to the new workers.
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Rot of Supervisor
1. Checking and demanding for safe working conditions, safe equipments and to
Pi ovide safe working environment.
D.:.manding for providing continuous training regarding use of PPEs, and
devices for working condition.
lead for onsite emergency plan
4. Checking for odd shifts, working hours, welfare facility and work load etc.
5. To participant in safety programme, safety campaign, seminar and motivational
programme actively.'
6. Pa icipant in safety committee meeting.
7. Assisting management in identifying occupational hazards.
8. Controlling hazards on the spot as far as possible and assisting management in
~ e implementing of control measures.
Ans. In 1969 Frank Bird has analyzed 1753498 accidents reported by 297 companies of
Amenca. His conclusion is shown as below.
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Inference of this 1-10-30-600 ratio is that no injury accidents, with 10 minor and 1
major injury accident, provide a much larger basis for many opportunities to prevent
any injury accident. Out of total 641 events, only 10 may result in minor injuries and
only 1 in major injury. But this can happen at any time not necessarily at the end.
Heinrich's theory of domino sequence is updated by Frank Bird. Jr. to explain the
circumstances that lead to injury in the chronicle order of five dominos:
Lack of control is the first domino and refers· fourth function of the management. It
involves accident investigation, facility inspection,. job analysis, personal
communication, selection and training. etc. This first domino may fall due to
inadequate standards, programmes and follow up.
Immediate cause are only symptoms of the underlying problem. They are
substandard practices or conditions that could cause the forth domino to fall. These
causes should be identified, classified and removed by appropriate measures.
Accident or incident is the result of unsafe acts or unsafe conditions. This point is
the contact stage.
Injury includes traumatic injury, diseases and adverse mental or systematic effects
resulting from workplace exposure. Damage includes all types of property damage
including fire. The severity of losses involving physicalharm and property damage
can be minimized by prompt reparative action.
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Q-15 Give you views on statement. " As the place of industry in society has
become inevitable, safety industry is also inevitable. (5) 2013
Industrial .evolu!iQn has totally changed the world scenario and today we depend
heavily on industries for improving the quality of life. Starting from core group units
to bulk manufacturing industries and consumer product outlets industries operate
through out the length and breadth of the country. Gujarat has already occupied an
enviable status in the industrial map of India. We have a multiplicity of factories -
mega chemical works in different industrial zones, SEZ establishments (giant oil
refining and petrochemical units), large, medium and small scale units etc., Many
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more are likely to come up. In nut shell the industrial growth hold the key for the
nation's prosperity, development and self- reliance.
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(b) Safety
Along with the fast track growth of industries, the challenges on safety also have
multiplied. Different types of industries carry different hazards and consequential
risks. The hazards and accident potential vary from physical, mechanical, electrical,
chemical and various other types of allied factors. The prevention tasks are difficult
but inevitable. A sincere and committed approach from all concerned is vital for
achieving the goal of high quality safety standards. Relaxation or negligence on the
part of industries to fulfill the above objective shall not be tolerated by own
employees, statutory bodies, neighboring society or public at large.
Incidents like FJixborough, Sevso, Chernobyl, Mexico, Bhopal have thrown open lot
of challenges to the next generation industrialists, considering the heavy damage a
single accident can cause - whether in the manufacturing unit, storage/ transfer
area, utility sections or during transportation by any mode ( road, rail, sea etc., )
An accident free plant only will be considered as a productive plant considering the
damage any untoward incident caused by any type of failures - human or
machinery/ equipment! toolsl tackles/ material handling equipment or transportation
vehicle.
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Inference of this 1-10-30-600 ratio is that no injury accidents, with 10 minor and 1
major injury accident, provide a much larger basis for many opportunities to prevent
any injury accident. Out of total 641 events, only 10 may result in minor injuries and
only 1 in major injury. But this can happen at any time not necessarily at the end.
Heinrich's theory of domino sequence is updated by Frank Bird. Jr. to explain the
circumstances that lead to injury in the chronicle order of five dominos:
Lack of control is the first domino and refers fourth function of the management. It
involves accident investigation, facility inspection job analysis, personal
communication, selection and training etc. This first domino may fall due to
inadequate standards, programmes and follow up.
Immediate cause are only symptoms of the underlying problem. They are
substandard practices or conditions that could cause the forth domino to fall. These
causes should be identified, classified and removed by appropriate measures.
Accident or incident is the result of unsafe acts or unsafe conditions. This point is
the contact stage.
Injury includes traumatic injury, diseases and adverse mental or systematic effects
resulting from workplace exposure. Damage includes all types of property damage
including fire. The severity of losses involving physicalharm and property damage
can be minimized by prompt reparative action.
Q-15 Give you views on statement. " As the place of industry in society has
become inevitable, safety industry is also inevitable. (5) 2013
Ans. (a)Industry·
Industrial .evolution has totally changed the world scenario and today we depend
heavily on industries for improving the quality of life. Starting from core group units
to bulk manufacturing industries and consumer product outlets industries operate
throughout the length and breadth of the country. Gujarat has already occupied ail
enviable status in the industrial map of India. We have a multiplicity of factories -
mega chemical works in different industrial zones, SEZ establishments (giant oil
refining and petrochemical units), large, medium and small scale units etc., Many
more are likely to come up. In nut shell the industrial growth hold the key for the
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Ails.· As per the statutory requirement under sections 7A(3) and 41 8(2) of Factories Act,
it is mandatory to formulate safety policy in industry. The first step or objective of
any safety management is to formulate its clear safety policy in consultation with top
management. It is written statement of commitment towards safety. It should be
signed by the occupier. It should reflect the effective date of issue. The policy shall
be circulated to top, middle and supervisor level as well as to all contractors and its
workers and stock holders. It is also display at the entrance of the factory.
Declared intention & commitment of the top management to health, safety and
environment and compliance of all the relevant statutes.
• Stating its intention to integrate Health, Safety in all decision making processes
including those dealing with procurement of plants, equipments, machineries
and materials as well as selection, recruitment & placement of personnel.
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• A copy of the OH & S policy issued by the occupier shall be made available to
the DISH and other officials of his dept. having direct jurisdiction of the factory.
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• The policy shall be made widely notified & known by:-
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(i). Providing copies to all workers including trainees, contractor/ transport
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personnel and all other service providers, suppliers, customers, neighboring
industries etc.
• The -occupier shall revise the Policy as often as may be appropriate, but shall •
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necessarily be revised under following contexts:-
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(a) Whenever any expansion/addition/alteration is made that may have specific
implications on the Safety and Health aspects of personnel at work
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(b) Whenever new substance (s) or articles are introduced in the manufacturing
process having implications on the Health & Safety of personnel likely to be f
exposed to them. f
Q-18 Role and responsibility of safety officer. (5) 2013,2012 4
Ans. TO advice the concerned departments in planning and organizing
safety measures for the effective control of accidents and injuries.
necessary •
• To advise on the safety aspects on all jobs and to carry out detailed job safety
studies of specifically chosen and critical activities.
To advice the purchase and store wings in ensuring the supply of best quality
PPE.
• To carry out own independent inspections about the physical conditions of the
work place, practices and procedures followed by workers and to extend advice
on corrective measures to be adopted .
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• Design, formulate, organize and conduct training programs on safety for all
employees in consultation with training departments as applicable.
Ans. Section 41 G of the Factories Act and Rule 68 F of GFR provides the constitution of
the safety committee in the factory where 250 or more workers are employeed.
Tenure of safety committee shall be for he period of two years. It shall meet as
often as necessary but at leas,t, once in every three month. The minutes of the
meeting shall be recorded and produced to the Factory Inspector on demand.
• Assisting and co-operating with the management in achieving the aim? and
objectives outlined in the Health and safety policy.
• Dealing with all matters concerning health,safety and environment and to arrive at
practicable solution to problems encountered.
• Creating safety awareness amongst the workers. ..
• Carrying out health snd safety surveys and identifying cause of accidents.
• Looking into any complaint of an imminent danger to the safety and health of the
worker and suggesting corrective measures
• Reviewing the implementation of the recommendations made by it earlier.
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Ans. There are many hurdles in effective communications. Following factors are known
barrier in communications.
Q-21 Explain [Link] terms with respect to principle of management (5) 2013
Ans. Authority: It means legal or delegated power or right to give order to a person.
Theory X . Theory Y
Normal, conventiona] or old views Modern [Link] views regarding
regarding human behavior- human behavior -
1. An average worker has inherent 1. An average worker does not.
dislike of work
. he can. •
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. and will avoid it if inherently dislike the work.
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Although attitudes are difficult to change directly, changing behavior is not that
difficult. (e.g., people's attitudes toward seat belts. As the behavior of wearing belts
have changed over the years, the attitudes towards wearing them have not
changed in many cases).
Q~24 Explain" Planning for safety and various safety plans. (5) 2013,2012
:
(v) Setting up of systems, standards, procedures etc.,
Industry specific safety planning also includes design, site identification, layout,
plant! storage areas, effluent disposal facilities, utilities" unit operations,
. maintenance! service aspects, administrative back up etc., to name a few.
~ .•.. It is nothing but a long-time mission based master plan and formulated! issued by
the top level management:
Few examples of strategic plan with reference to HSE.
(i) Behavioral improvement. J
(ii) Setting up personal code of conduct.
(lii) Development of best safety practices (world class).
(iv) Benchmarking.
(v) Emergency! disaster management.
(vi) Community safety awareness programs.
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(ix) lnterand intra unit cross functional audits/ inspections.
(x) Management Information System (MIS) development.
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10. Feedback - There should be follow up action (if necessary) to get feedback .
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11. Careful listening by thereceiver isnecessary.
12. Strategic use of grapevine - The sender should try to fill up gaps in formal
communication by strategic use of informal channel.
13. Create a climate of faith, trust and good human relations to make the
communication effective and respectful. . . ~
Ans. Management by Exception has been evolved as a new control technique, in view of
the enormous complexity of mordon organizations, where in there are too many
areas of variables that manager may have to focus on. However; it is presumed
that in a good, well planned and well organized company, people will normally work
as per plan, providing expected results, thus management will not haveto worry
much on a routine basis. However there will be some deviations from the plan, the
management needs to focus on these deviations: how they occur and how they can
be prevented. The manager is encouraged to find if there is a pattern in these
deviations-do they occur repeatedly, do some deviations occur in combination, thus
giving valuables clues as to what is really happening in an organization.
Ans. OHSAS means Occupational Health and Safety Assessment Specification. This is
an international standard given in 1999. It defines requirement related to health and
safety management system. It helps to manage operational risks, and improve
performance. It offers sound occupational health and safety programme. IT controls
risk related to occupational health and safety of workers. Benefits of this standard
are:
1. It strengthens Health, safety & Environment
2. It fulfills national and international HSE requirements
. 3. It helps in complying local legal requirements .
. OHSAS 18001· specification follows the Plan i.e. plan-do-check-review cycle. It
~mphasis on continual improvement.
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8. To find out where we were worng
9. To correct past mistake.
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Frank Bird's iceberg theory says that hidden cost is divided in two parts.
(a Uninsured cost of property damage. This can be quantified.
(b) Uninsured miscellaneous cost. This difficult to quantify.
n idden cost: This is also called direct cost or insured cost. All medical
e enses, amount paid as compensation, legal fees etc. are unhidden cost.
idden cost: This is also called indirect cost of uninsured cost. Hidden cost are as
follows:
• Damage to reputation of the company
• Damage to property, equipmentetc.
• Damage to material, stock etc.
• Loss due to delay & 'nterruption in production
• Cost of accident investigation & report preparing
• Cost of legal cases, fees of advocates etc.
• Waste of time of co-worker and management in attending hospital, courts,
government office, discussing accidents etc.
• Cost involved in training the new worker to replace the injured workman.
• All arrangement in the factory must be ensuring safety and absence of risks to
health in connection with the handling, storage and transport of articles and
substance.
• He should provide information, training and supervision to ensure the health and
safety of all workers.
• All place of factory should be safe and without risks to health.
• He should provide, maintainor monitoring of working environment that will safe
without riskto health.
Slides; filmstrips and transparencies are easily available or prepared and therefore
they should be used to die extent possible. to hold the picture to discuss and
understand it in details which is not possible with a moving film.
. .
Modern media is a closed circuit television. Travelling units are complete television
studios in themselves and have up-to-date equipment with the control room housed
in a single vehicle. There are fixed and moving cameras, telecine equipment, a
video tap recorder and monitor screens which can be installed up to 500 meter
away from the studio. Using both inside and outside cameras, extensive safety
programmes can be broadcast through the closed network. Such unit can be hired
also
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Informal or on the job training is practical in nature and generally takes place on job.
Such job involve individual training for the supervisor and operator.
While by no means all suggestion systems have proved to be of value, the general
experience when the foregoing essentials are reasonably complied with appears to
have very favorable indeed.
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_Q,,37 Explain Safety bench marking for safety performance. (4) 2012, 20~1
Ans. Benchmarking has two meanings: Firstly, we set up a reference or standard for any
or target area and secondly, we measure how well any activity is done as compared
to this standard.
A benchrnarkinq ' "is normally created when there are no standards or when
standards are some how not very useful. Bench marking can be very useful in
areas where measurement is easy, like motor failure rate, safety relief or rupture
disc bursting rate etc.
Bench marking is done with reference to some other trustworthy performance data,
like motor failure rate in similar industry or similar type of personnel etc. After a
bench mark is established or chosen, it becomes "information" like any other.
Industries have been doing this on their own, but it will get a boost now due to the
requirement of mutual aid as per the latest legal provisions. Thus, industries will get
together and see which units are performing best on different safety parameters,
and will make sure the best practices are brought out and followed by all.
There should be effective MIS between Safety Department and the. top
management of the company to appraise the work being done by the Department.
Similarly it should also be developed/extended for bottom line management and the
outside authorities to provide quick and tabulated information in wide areas of
safety, health & environment.
Computer,
. .
FAX, Internet, E-Mail and V-mail system can be used to devise. various
. .
formats, tables, charts, symbols, graphs and documents to report, analyse, reply
and store the information pertaining to accidents, statutory requirements,
compliance, training proqramrnes, safety meetings, future planning, budgeting,
monitoring, work permit systems, safety appraisal reports, safety audits etc.
Q-39 Explain Heinrich Domino Theory and its ratio (5) 2012
Ans. H.W. Heinrich has studied 75000 of accident cases and made analysis that 88%
accidents are due to unsafe act, 10% due to unsafe conditions and 2% accidents
are unpreventable. Explaining the foundation of a major injury he selected 330
accidents of the same kind" and involving" the same person, 300 results in no
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injuries, 29 in minor injuries and 1 in a major lost time injury. He explains this 300~
29-1 ratio as an aid in accident prevention. When an employee, either because of
his repeated unsafe action or repeated exposure to .an unsafe mechanical
condition, suffers 300 no injury accidents, 29 minor injury like slip and fall, minor·
cut injury and 1 will cause major injury that means keeps away from working for
more than 48 hours and above.
In above ratio cases, a major injury is any case that is reported to Factory Inspector.
A minor injury is a scratch,bruise such as is commonly termed a first-aid case. A no-
injury accident is an unplanned event involving the movement of a person or an
object having the probability of causing personal injury or property damage nut not
resulted in injury. (near-miss)
Replying misunderstanding and misquotation of this ratio, he states that this ratio is
an average. Sometimes a major or serious injury occurs the very first time a person
acts unsafely or is exposed to mechanical hazard - in other cases he is no
endangered hundreds or thousand of times and may slip or fall many times before
injury is sustained.
Q-41 State various safety promotional and publicity activities for indo Giving their
advantage. (8) 2012
Ans. (i) Financial Incentive:
Award for safety performance, trophy, memento, certificate of merit, public honour,
praise or pride, awarding special safety hat or kit or symbol of recognition, awarding
special status and duties of safety work, giving special position such as honorary
member of safety committee, raising the cadre or post, giving extra designation for
any remarkable safety contribution are all examples of non-financial incentives.
These non-financial incentives are self preservation, personal and material gain,
loyalty, responsibility, pride, conformity, rivalry, leadership, logic and humanity. If
these incentives are properly utilised they help much in accident prevention work.
In any type. of safety contest the rules of contest and comparison must be well
defined, declared beforehand and fair and reasonable to all participants. Scoring
system should be simple or easy to understand. Winners may get shield, certificate
or good prize but non-winning participants Jshould also be compensated for
encouragement. The competition movement as a whole should be encouraged as
this effort itself is most important. Competition should be fair and fine and fitting to
its noble cause.
Other promotional teaching methods for employees' participation are safety posters,
cartoons, signs and slogans, publications, booklets, bulletin boards, safety contests
and rewards, counselling of education and training, demonstration, safety meetings,
safety campaigns and stunts, first-aid training, fire brigades, safety- inventory or
questionnaire, accident investigation, inspection, job safety analysis etc.
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Q-44 List various theories of Accident causation and explain in brief of any one.(8) .
2012
Ans. Various theories are developed to explain the phenomena of accident causation as
unde~ . -. .
1. Heinrich's theory Detail Answer mentioned above
2. Frank Bird's Domino Theory
3. V.L. Grose Multiple causation Theory
4. System model theory . .. .
5. Ferrell's Human Factor theory .'
6. Petersen's Accident-incident causation theory
7. Epidemiological theory
8. Surry's decision theory J
9. Energy theory
" "Ans. Industrial accidents are" occurred either due to unsafe condition or unsafe act.
Unsafe conditions like mechanical causes i.e. unguarded machinery, defective
equipment, dangerous situation etc, Chemical causes i.e. toxic release, exposure,
fire, explosion etc., physical causes i.e. physical work load, working hours, heat,
light, noise, vibration, dust, fumes,working environment and working conditions.
Unsafe act like physiological causes i.e. age, sex, posture, physical fitness, health,
physical fatigue etc. psychological causes like motivation, skill, training, habit,
worry, poor attitudes etc. "
Some people are constitute that their nature cause them to bring about accidents
and so to injured themselves and others. Such individual is known as accident
prone or accident susceptible persons. Accident prone people are not necessary
accident repeaters. They mayor may not repeat the accident depending upon their
learning, experience, training, habits and other personal factor. Accident people do
not mean a fixed group responsible for all accidents every time. Accident proneness
is a variable qualitative factor and any man can be accident prone at any time
depending upon. personal factor. So accident proneness is a reality to some extent
and not a myth.
Q-46 Define controlling and list technique of controlling safety. (5) 2011
Ans. To complete the management cycle it is important to know about the function of
controlling after knowing about planning, orqanisinq, staffing and directing.
Controlling for safety can be defined as "a process that verifies and guides activities
towards predetermined (planned) safety goals and takes necessary action, if
required, to achieve the goals."
Need (Purpose) : Its main purpose are (1) to measure progress (2) to uncover
deviations or change, delegation, mistakes, complexity etc., and (3) to indicate
corrective action.
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Importance (benefits) : It offers (1) Guide to operations (2) Policy verification (3)
Managerial accountability (4) Employee morale (5) Psychological pressure and (6)
Co-ordination in action.
Types (Kinds) : Controls are of three kinds (1) Feedback control (2) Concurrent
control and (3) Feed forward control.
Areas of Control: They are over (1) personnel (2) performance of production (with
safety) (3) Finance and (4) Morale.
Requirements of Effective Control System : The; essentials are that the control
system should be (1) Simple and easily understandable (2) Flexible and not rigid
(3) Objective and need base (4) Forward looking (5) Prompt (6) Strategic point
control (7) Motivating (8) Suggestive (g)-Economical and (10) Less time
consuming.
Control Techniques: They include (1) Breakeven-analysis (2) PERT and CPM (3)
Budgetary control (4) Zero based budgeting (5) Manaqernent Information System
(MIS) and (6) Controlling or Monitoring by Safety Standards.
Moral:-
• It means ethical values and loyalty towards work.
• It means high value of life and team spirit of a group.
• It means an extent to which a person feels satisfied with his needs that come
from his total job situation- job satisfaction.
• High moral means high safety, high quality, higher output and better health of .
worker.
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..0.48 Short Note. Importance and limitation on the job training. (3) 2011
Ans. On-the-job training is practical in nature and generally takes place on the job. Such
Job contact sessions mayinvolve individual on one to one basis with the supervisor
training an operator for the work he has to carry out.
First the supervisors are trained for this purpose showing them the job safety or risk
analysis. Then in turn they train the employees mostly new. It imparts necessary
skill for the job involving worker to do the job systematically and safely. Injury to the
trainee or the job is possible due to normal mistake of the trainee. Therefore its
usage is limited to situations where mistakes can be tolerated, Airline pilots and
Surgeons are allowed on the job practice only after their skills have been sharply
honed using off the job simulation techniques.
Some methods used in this type of training are coaching (personal attention), job
instruction training (JIT), special assignment and job rotation ..
Ans. As per many contributing factors combine together in random fashion, causing
accidents. Such factor should be identified. Mostly man, machine and media
interact with each other to generate causes for accident and management has to
identify them and provide necessary safety measures. ln this theory:
1. Man includes - workers, public etc.
2. Machine includes - equipment, vehicles etc.
3. Media includes - environment, weather, roadways etc.
4. Management means within which above three parameters operate i.e. to be
controlled by the ~anagement.
Characteristics of -
1. Man includes - age, sex, height, skill level, training, motivation etc.
2. Machine includes ....:.
size, weight, speed, [Link] of construction etc.
3. Media includes - pressure, temperature, content, contaminants, obstruction on
road etc.
4 .. Management includes - structure, style, policy, procedure, communication etc.
Simple example of this theory is a man slipping due to walking on a banana skin
lying on the road. Here main contributing factors are as under:
Man - A man Walking on the road.
Machine or object vehicle - Slippery Banana skin.
Media - Hard road.
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All other causes are interacting with each other to lead to the accident. Absence of
anyone cause can avoid the accident. This indicates that slippery banana should
be removed from the road or man should be more attentive for not walking on it or
the road should not be hard to cause slipping.
The application of the multiple causation theory leads us to deep causation analysis
and improved management systems are suggested to eradicate the problem from
its origin. The range and depths of the multiple causation factors provide many
details of long-run safety measures.
Self-fulfillment needs 5 I
Esteem or Ego needs 4 I J
Social needs 3 I
Safety & Security needs 2 I
Physiological Needs 1
1. Physiological Needs: Physiological needs are those required to sustain life such
as:
• Air
• Water
• Nourishment
• Sleep
According to Maslow's theory, if such needs are not satisfied then one's
motivation will arise from the quest to satisfy them.
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2. Safety & Security needs: Once physiological needs are met, one's attention
turns to safety and security in order to be free from the threat of physical and
emotional harm. Such needs might be fulfilled by:
• Living in a safe area.
• Physical safety
• Job security
• Financial Reserves.
According to Maslow's hierarchy, if a person feels that he or she is in harm's
way, higher needs will not receive much attention.
3. Social Needs: Once a person has met the lower level physiological and safety
needs, hiqher level needs become important, the first of which are social needs.
Social needs are those related to interaction with other people and may include:
• Need for friends
• Need for belonging
• Need to give and receive love.
4. Esteem or Ego needs: Once a person feels a sense of belonging , the need to
feel important arises. Esteem needs may be classified as internal or external.
Internal esteem needs are those related to self esteem such as self respect and
achievement. External esteem needs are those such as social status and
recognition. Some esteem needs are:
• Self-respect
• Achievement
• Attention
• Recognition
• Reputation
• Social status
. 5. Self-fulfillment needs Self-fulfillment
...•..
is .the summit of Maslow's
. hierarchy of
needs. It is the quest of reaching one's full potential as a person. Unlike lower
level needs, this need is never fully satisfied; as one grows psychologically there
J are always new opportunities to continue to grow. Self fulfillment people tend
to have needs such as
• Truth
'.
• Justice
• Wisdom
• Meaning
Limitation of Maslow's Hierarchy:
While Maslow's hierarchy makes sense from an intuitive standpoint, there is little
evidence to support its hierarchical aspect. In fact, there is evidence that contradicts
the order of needs specified by the model. Maslow's hierarchy also has difficulty in
explaining cases such as the starving artist in which a person neglects lower needs
in pursuit of higher ones.
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Even though Maslow's hierarchy lacks scientific support, it is quite well known and
is the first theory of motivation to which many people are exposed.
A person needs physical fitness and knowledge for safety. Even the proper attitude
for safety is not enough. A person also needs Competence in order to do his job.
Whenever our tests or observations indicate that a person does not have the
required competence in any particular field, it is our responsibility to build it;
otherwise both the person and the organization are loosers.
Q-54 Discuss communication with its types and barriers. (15) 2011
Ans. fCommunication means the rocess of assing infqrmation and understanding from
one person to another. It is the process of imparting ideas and making oneself
understand by others. It is fundamental and vital to all managerial functions.
~Purpose of communication
e t e people what I know
• TO tell the people what I want them to know
• To know from them what they desire to know
• To know from them what they need to know
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Two important methods of communication are one way communication and the
other is two way communication.
a) Meetings
b) Group discussion
c) Across the table talks
d) Seminars
e) Conferences
f) Telephone talks
g) Internet communication through computers
There are many hurdles in effective communications. Following factors are known
barrier in communications.
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.. . .'
Q-55 Discuss advantages and disadvantages and computerized MIS. (15) 2011
Ans. Advantages of computerized information systems are -
3. No need to keep duplicate records (copies). Reducing files and their storing
space: A shared information can be seen at many places (Le. in different
department ..•conference hal/ etc.).
4. Improved communication with neat, clean and correct copies. Electronic mail
systems can facilitate communication within and between facilities and within
short time.
4.· A typical virus can wash out aI/information stored in the. computer. Then
.retrieval or restoration of data becomes necessary.
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1: Industries are increasing to fulfil. basic human needs food, clothing, home,
employment or earning and requirements of goods, services and facilities.
This brings industrial hazards of various types viz. mechanical, electrical,
noise, vibration, chemical (fire, explosion, radiation, gas, dust, fumes,
poisoning etc.) and many visible or invisible health hazards. It is the basic
need to protect the human life and environment from all such hazards. Only
safety can do it.
2. Direct and indirect costs of accidents are tremendously increasing and causing
the great national loss. This can be prevented by safety (see Part 4, Chapter-
5).
3. Workers are our national wealth. We cannot afford to lose them. Fatal
accidents must be minimised to prevent this fatal loss.
4. Deaths and injuries extend suffering to the families and society also. This must
be prevented or curtailed by safety.
5. Social loss in the form of pain, loss of earning capacity, loss of life or limb, ill-
effects to health, diseases, increase of handicapped persons, increase of court
cases and emotional losses. due to accidents must be reduced by safe
conditions, safe practices-and training for them.
6. Productivity is linked with safely. Increasing and maintaining safety gives good
prod uctivity.
7. Humanitarian, legal, social and economic reasons for accident prevention are
also true for the need of safety.
is performing it is quite natural his full attention may not be directed towards all the
nuances of the safety aspects attached to the difficult task he is performing. In a
such a scenario additlonal rnotlvatlonal techniques may have to be applied to
ensure that he does not miss such important elements which may Some time
detrimental to life/limbs or assets .
. His sole attention must be directed toward the positive influence and not the
negative (also probable) side of the motivational effect. This depends on the work
scenario, attitude, behavioral pattern of the employees, motivational techniques
being applied, their effectiveness, applicability or feasibility etc., Hence the need for
applying an emulating and positive motivational technique cannot be over
emphasized considering the stakes on safety in hand.
Q-59 Explain. Statutory provision for safety officer as per factory actlGFR rules
1995.. (4) 2010
Ans. There a number of notifications under Section 40B of the Indian Factories' act
stipulating the appointment of Safety officer having adequate technical qualification
coupled with recognized diploma in industrial Safety (POlS).
Guidelines regarding the number of Safety officers to be deployed in any type .of
industrial installations as per Notification No. KHR -529 -FAC -1077 - 36875-M (1)
j - ----
5. Hidden cost
6. Un hidden cost
7. Insured cost
B. Uninsured cost.
3. . The amount to be taught in an unit (period) should not be too large or too
small.
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10. The training should be taken to the point of goal and not be left unfinished.
•
Safety Management PDIS - 101
1. Lecture Method: Oldest and most basic method. Well planned lectures can
cover a large amount of information in a short time. More useful when
participants are more, or their involvement is less required.
•• instead of just discussing it they resolve the problem by acting out the roles
of the p~ople involved. Here extrovert trainees show their skill but introvert or
. shy trainees unused to such situation get embarrassed.
I- 5.. Business Games· Method: More useful for business people and skill r ; ••
• 6.
7.
Sending at training Centres: Institutes, seminars, workshops,
courses etc. utilises external resources for required training.
safety analysis (JSA) is explained with hazard, safe procedure and use of
safety equipment. Use of guards and controls are also explained.
Q-62 Discuss an ideal safety department placed in .an organization for effective
functioning and state the function of safety department. (16) 2008
Ans. Safety organisation can be defined as the structure and process by which groups of
people employees) are divided into sections or departments, each section or
department is assigned specific safety function or duty. Authority and responsibility
of everybody is clearly defined and interrelationship between them is specified for
the accomplishment of organizational safely goals.
Hierarchy of Safety Department from the Safety Board to Safety Committee, their
general and scientific functions and their division of responsibilities are described.
This constitutes a Safety Department. .Its size and function varies with the size,
nature and type of the factory with varying style of designations. There mayor may
not be Safety Board and mayor may not be Safety Director. It may be headed by a
Safety Manager or Chief Safety Officer or Safety Officer or Safety Superintendent,
and he may be directly reportable to the General Manager as a Head of the Safety
Department.
By . qualification
(engineer with special diploma in safety), experience and
expectation of the most important responsibility of health and safety of the whole
factory and surrounding and of manifold functions is status is not at all lower than
these officers and therefore he should be positioned as independent Head of the
Safety Department directly reportable to the top executive of the company.
the Safety Department must be equipped with sufficient staff and assistants to the
Safety Manager or Officer for his many fold functions and for promotional
opportunities of the safety men at lower cadre in this I department.
Section 40B of the Factories Act 1948, creating the post of safety officer
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Rule 6: Duties of Safety Officers: The duties of & safety officer shall be to advise
and assist the factory management in the fulfillment of its obligations, statutory, or
otherwise concerning prevention of personal injuries and maintaining a safe working
environment. These duties shall include the following namely:
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