Formal letters
-at the second writing part you will have to choose between some tasks; you have to choose only
one
-one of the tasks will be a formal letter/email
-you may also have an informal letter (this one is easier, you just have to answer questions that your
friend asks) and of course, you have to use the structure of an informal email/letter
-the formal letters can be one of these 3:
a letter of complaint (we complain formally about a product or a service),
a letter of application (where you apply for a position, ex. a summer job),
a letter of recommendation (where you recommend someone for a position, you have to talk
about a friend or a colleague and say why he would be good for something)
-most of the times, you have to start the formal letter with DEAR SIR/MADAM (if we don’t know
who we’re writing to) or with DEAR MR. SMITH (if we know who we’re writing to)
-don’t start abruptly, say why you are writing (I am writing to you about, I am writing to you in
regards to..)
-in the next paragraph, answer the questions from the task
-before ending, it’s usually good to add I AM LOOKING FORWARD TO HEARING FROM YOU,
because this makes the other side understand that you want an answer
-we end the letter with YOURS FAITHFULLY (if you don’t know the name) or YOURS
SINCERELY (if you know the name) and then sign with your full name
-because it is a formal piece of writing, you mustn’t use contractions (don’t, won’t) and you mustn’t
use friendly expressions; the tone has to be neutral, polite (especially if we are complaining)
-don’t use ”you”; try to talk about groups of people; try not to sound too incriminating