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Diversity Program Recommendations for GBR

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0% found this document useful (0 votes)
8 views4 pages

Diversity Program Recommendations for GBR

Uploaded by

Doris Dinh
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Written Assignment Unit 2

Recommendation Report: Implementing a Diversity Program at Global Business Resources, LTD

The University of the People

BUS 4402: Organizational Behavior

Dr. Summer Van Pelt

September 18, 2025

Recommendation Report: Implementing a Diversity Program at Global Business Resources, LTD

1
Written Assignment Unit 2

I. Executive Summary

Global Business Resources, LTD lacks workforce diversity, particularly in leadership,

and its goals do not address inclusion. This report evaluates three options and recommends a

comprehensive diversity program with measurable objectives, mentorship, and leadership

training. Implementation will enhance employee satisfaction, representation, and organizational

adaptability, positioning the company for long-term success (Nick, 2024).

Element How to address the element

1. Identify the need. The company has limited representation of women, ethnic
minorities, and culturally diverse employees. Research shows
organizations lacking diversity face reduced innovation and
engagement (Cox & Blake, 1991). In Indonesia, inclusive
workplaces report higher retention and morale (Mulyanti, Rony, &
Ali, 2024). Without intervention, the company risks low employee
satisfaction and hindered competitiveness.

2. Establish the criteria for A. Goal: Foster inclusion, innovation, and employee satisfaction.
responding to the need. B. Objectives:
1. Increase workforce representation by 20% within 12
months.
2. Develop leadership programs for diverse participation.
3. Measure employee satisfaction pre- and post-
implementation.
4. Integrate diversity metrics into company goals.
C. Constraints: Budget, leadership resistance, and legal
compliance.

3. Determine the solution 1. Do Nothing: No improvement; low cost but no benefits.


options you will examine. 2. Minimal Program: Limited training; low cost, minimal impact.
3. Comprehensive Program: Robust training, mentorship,
recruitment initiatives, and integration into performance
metrics; high impact, moderate cost.

4. Study how well each Criteria Option 1 Option 2 Option 3


option meets the criteria. Diversity 0 2 5
representation
Employee 0 2 5
satisfaction

2
Written Assignment Unit 2

Element How to address the element

Alignment with 0 2 5
goals
Cost/resource 5 4 3
feasibility

5. Draw conclusions based Option 3 delivers the greatest long-term benefits despite higher
on your analysis. resource requirements. Challenges such as resistance can be
addressed through leadership workshops and clear
communication; budget constraints mitigated via phased
implementation.

6. Formulate Adopt the comprehensive diversity program:


recommendations based
1. Implement measurable objectives for workforce inclusion and
on your conclusion.
satisfaction.
2. Launch mentorship and leadership initiatives for
underrepresented groups.
3. Monitor outcomes via surveys and performance metrics.
4. Integrate diversity goals into strategic planning.

Recommendation reports by David McMurrey, Suzan Last, Kalani Pattison, Matt McKinney, and Nicole Hagstrom-Schmidt in 2022.

This program will improve representation, boost employee satisfaction, enhance

innovation, and strengthen organizational competitiveness.

Word count: 351 words.

References

3
Written Assignment Unit 2

Cox, T. H., & Stacy Blake. (1991). Managing Cultural Diversity: Implications for Organizational

Competitiveness. The Executive, 5(3), 45–56. [Link]

McKinney, M., Pattison, K., LeMire, S., Anders, K., & Hagstrom-Schmidt, N. (2022). Chapter 20:

Recommendation Reports. Howdy or Hello? Technical and Professional Communication,

2nd Edition. The Texas A&M University System. Pressbooks.

[Link]

Mulyanti, R., Rony, Z. T., & Ali, H. (2024). The Impact of Diversity, Equity, and Inclusion (DEI)

Initiatives on Employee Performance. Dinasti International Journal of Digital Business

Management, 5(4), 828-838. [Link]

Nick, B. (2024). The Dynamics of Organizational Behavior: Enhancing Workplace Efficiency and

Employee Satisfaction. Journal of Organizational Culture, Communications and Conflict,

28(4), 1-3. [Link]

[Link]

Common questions

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The report recommends integrating diversity goals into overall strategic planning by setting measurable objectives for workforce inclusion and satisfaction, establishing mentorship and leadership initiatives for underrepresented groups, monitoring outcomes via surveys and performance metrics, and incorporating diversity goals into strategic decisions to align them with the company's long-term vision .

The comprehensive diversity program, though more costly, is considered the most viable option due to its potential for significant long-term benefits, including improved diversity representation, employee satisfaction, and innovation. Its high impact on aligning with company goals and the possibility of phased implementation make it feasible by addressing initial budget constraints and through resource optimization over time .

The report suggests addressing budget constraints through a phased implementation of the diversity program. Leadership resistance can be mitigated by conducting leadership workshops and ensuring clear communication of the program's benefits and goals .

Measuring employee satisfaction pre- and post-implementation allows the organization to evaluate the effectiveness of the diversity program and make data-driven decisions to refine strategies. It provides insight into the program's impact on morale and engagement, ensuring continuous improvement and alignment with organizational goals .

Integrating diversity metrics into company goals can enhance organizational competitiveness by fostering an inclusive environment that drives innovation and employee satisfaction. It ensures the company is adaptable and responsive to diverse markets and customer needs, ultimately positioning it for long-term success .

The report evaluated three solution options: doing nothing, a minimal program with limited training, and a comprehensive program with robust training, mentorship, recruitment initiatives, and performance metric integration. The comprehensive program was concluded to deliver the greatest long-term benefits, although it requires moderate cost and resources. It was recommended due to its potential for high impact on diversity representation and employee satisfaction .

Implementing a comprehensive diversity program at Global Business Resources, LTD is expected to improve representation of women, ethnic minorities, and culturally diverse employees, enhance employee satisfaction, and boost organizational innovation. It will lead to higher retention and morale (as evidenced by inclusive workplaces in Indonesia). The program includes measurable objectives, mentorship, and leadership training which are positioned to address existing challenges such as leadership resistance and budget constraints .

The criteria for responding to the diversity needs included fostering inclusion, innovation, and employee satisfaction. Specific objectives were increasing workforce representation by 20% within 12 months, developing leadership programs for diverse participation, measuring employee satisfaction pre- and post-implementation, and integrating diversity metrics into company goals .

Launching mentorship and leadership initiatives for underrepresented groups is expected to enhance organizational innovation, improve employee satisfaction, and increase representation of diverse groups in leadership. This approach also boosts morale and retention, as shown by inclusive practices in other organizations .

The report highlights that diversity drives innovation by bringing different perspectives and ideas, which contribute to creative problem solving and adaptability in changing markets. By increasing diversity, Global Business Resources, LTD can enhance its organizational effectiveness and sustain competitive advantage through improved product development and customer satisfaction .

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