| SSHIRRSH@GMAIL.
COM | +91 8228008012 | LINKEDIN
SHIRRSH
EDUCATION PROFILE SUMMARY
BBA(Marketing) Results-driven E-commerce Business Analyst with
Bharti Vidhyapeeth, Pune over two years of experience in optimizing online
2019 - 2022
sales channels across various platforms. Skilled in
Intermediate
product listing optimization, inventory management,
[Link]’s School
2015 - 2017 and cross-functional team collaboration to achieve
High School business objectives. Adept at using tools like Helium
[Link]’s School 10 to enhance marketplace performance and drive
2004 - 2017
revenue growth.
WORK EXPERIENCE
Business Analyst
Mezzex, India | July 2023 – May 2024
Spearheaded the optimization of product listings across Amazon, eBay, TikTok Shop, Etsy, and
Shopify, resulting in a 20% increase in sales.
Supervised cross-functional teams to ensure seamless operations, from inventory management
to order fulfillment.
Leveraged advanced tools like Helium 10 for data analysis and trend monitoring, leading to
improved marketplace performance.
Coordinated with the customer support team to enhance the customer experience, reducing
complaints by 15%.
E-commerce Executive
Mezzex, India | April 2022 – July 2023
Managed and optimized product listings across multiple platforms including Amazon, eBay,
TikTok Shop, Etsy, and Shopify.
Proficiently handled customer support and the Amazon FBA process, including inventory
management and compliance.
Utilized advanced listing optimization techniques to enhance visibility and sales.
Monitored sales data and trends, leading to a 10% improvement in marketplace
performance.
| SSHIRRSH@[Link] | +91 8228008012 | LINKEDIN
Sales Executive
Viska, India | Jan 2022 – March 2022
Focused on building and maintaining relationships with clients dedicated to social work.
Enhanced customer satisfaction by providing tailored solutions and addressing client
concerns promptly, leading to a 20% improvement in client retention.
SKILLS
E-commerce (Websites & Marketplaces): Amazon, eBay, TikTok Shop, Etsy, Shopify
Microsoft Office: Word, Excel, PowerPoint
Google Workspace: Gmail, Docs, Sheets, Slides
Customer Support: Amazon FBA processes, inventory management, compliance
Business Development: Client relationship management, sales strategy
Project Management & Coordination: Cross-functional team collaboration, resource
allocation, risk mitigation.
Tools: Helium 10, Google Analytics
REFERENCE
Saurabh Jha
Manager/Mezzex
Phone: +91 8447819083
Email : saurabh@[Link]