Project Charter
Project Details
Project Title FinNest – A Smart Digital Banking Experience
To create a mobile-first, paperless, and intelligent digital banking platform
Project
tailored for Gen Z, salaried professionals, and young entrepreneurs, providing a
Vision
seamless and secure financial ecosystem.
In-Scope:
• Digital onboarding with eKYC and instant account setup
• Secure fund transfer options (IMPS, NEFT, UPI)
• Smart savings dashboard (track balances, FDs, goals)
• Virtual debit card and account controls
• Transaction history and mini statement generator
Scope • Customer support chatbot and FAQs
Out-of-Scope (for now):
• Credit card integration
• Wealth management tools
• Foreign remittance services
• Salaried working professionals (age 22–35)
Target • First-time digital banking users.
Audience • Freelancers and gig economy professionals.
1. Enable 100% paperless customer onboarding within 10 minutes.
2. Reduce fund transfer time to under 5 seconds.
3. Provide personalized financial insights via dashboard.
Objectives
4. Ensure regulatory compliance (RBI KYC norms).
5. Achieve >95% customer satisfaction for app usability.
• Business Analyst: Deepak Yadav
• Product Owner (Mock): Simulated role per module
Project • Development Team: Assumed support for features
Team • End Users : Simulated FinNest customers
• Compliance Advisor : Mock stakeholder (for KYC, RBI)
• Mobile & Web Banking
• eKYC Verification (Aadhar + PAN)
Core
• Fund Transfer Dashboard
Features
• Smart Savings Insights (Auto budgeting, alerts)
• Customer onboarding completion rate ≥ 90%
• App crash rate ≤ 0.5%
Success
• Net Promoter Score (NPS) ≥ 8.0
Metrics
• 20,000+ Daily Active Users (DAU) in 6 months
Week 1-2 Requirement Gathering
Week 3-4 Wireframes & Process Maps
Timeline Week 5-6 Documentation (BRD, FRD)
Week 7 User Manual + UAT Planning
Week 8 Final Portfolio Packaging