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FinNest: Smart Digital Banking Platform

The FinNest project aims to develop a smart digital banking platform tailored for Gen Z and young professionals, focusing on a mobile-first and paperless experience. Key features include digital onboarding, secure fund transfers, and a smart savings dashboard, while out-of-scope items include credit card integration and wealth management tools. The project targets a completion rate of 90% for customer onboarding and aims for over 20,000 daily active users within six months.

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Deepak
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0% found this document useful (0 votes)
4 views2 pages

FinNest: Smart Digital Banking Platform

The FinNest project aims to develop a smart digital banking platform tailored for Gen Z and young professionals, focusing on a mobile-first and paperless experience. Key features include digital onboarding, secure fund transfers, and a smart savings dashboard, while out-of-scope items include credit card integration and wealth management tools. The project targets a completion rate of 90% for customer onboarding and aims for over 20,000 daily active users within six months.

Uploaded by

Deepak
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Project Charter

Project Details
Project Title FinNest – A Smart Digital Banking Experience
To create a mobile-first, paperless, and intelligent digital banking platform
Project
tailored for Gen Z, salaried professionals, and young entrepreneurs, providing a
Vision
seamless and secure financial ecosystem.
In-Scope:

• Digital onboarding with eKYC and instant account setup


• Secure fund transfer options (IMPS, NEFT, UPI)
• Smart savings dashboard (track balances, FDs, goals)
• Virtual debit card and account controls
• Transaction history and mini statement generator
Scope • Customer support chatbot and FAQs

Out-of-Scope (for now):

• Credit card integration


• Wealth management tools
• Foreign remittance services

• Salaried working professionals (age 22–35)


Target • First-time digital banking users.
Audience • Freelancers and gig economy professionals.

1. Enable 100% paperless customer onboarding within 10 minutes.


2. Reduce fund transfer time to under 5 seconds.
3. Provide personalized financial insights via dashboard.
Objectives
4. Ensure regulatory compliance (RBI KYC norms).
5. Achieve >95% customer satisfaction for app usability.

• Business Analyst: Deepak Yadav


• Product Owner (Mock): Simulated role per module
Project • Development Team: Assumed support for features
Team • End Users : Simulated FinNest customers
• Compliance Advisor : Mock stakeholder (for KYC, RBI)
• Mobile & Web Banking
• eKYC Verification (Aadhar + PAN)
Core
• Fund Transfer Dashboard
Features
• Smart Savings Insights (Auto budgeting, alerts)

• Customer onboarding completion rate ≥ 90%


• App crash rate ≤ 0.5%
Success
• Net Promoter Score (NPS) ≥ 8.0
Metrics
• 20,000+ Daily Active Users (DAU) in 6 months

Week 1-2 Requirement Gathering

Week 3-4 Wireframes & Process Maps

Timeline Week 5-6 Documentation (BRD, FRD)

Week 7 User Manual + UAT Planning

Week 8 Final Portfolio Packaging

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