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Incident Management: List, PDF, Charts

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sumithra suresh
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0% found this document useful (0 votes)
4 views2 pages

Incident Management: List, PDF, Charts

Uploaded by

sumithra suresh
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Task 1: Practice List View & Filtering

● Open Incident List view.

● Filter records by State = New or Priority = High.

● Personalize the list: Add/remove columns.

Task 2: PDF Download – Single Record


● Open a single Incident record.

● Export it to PDF using Form → Print → PDF.

● Save it locally.

Task 3: PDF Download – Filtered List


● Open Incident List view.

● Apply a filter (e.g., State = Active).

● Export the filtered list to PDF → Right-click column header → Export → PDF.

Task 4: Simple Pie Chart from Incident List


● Open Incident List view.

● Click the gear icon (⚙️) → Create Chart → Pie Chart.

● Group by Priority or State.

● Observe the chart slices and colors.

Task 5: Create a Module – “My Incidents”


● Go to your Demo App → Application Menu.
● Click New Module → Name it: My Incidents.

● Type: List

● Table: Incident

● Filter: Only show incidents where Caller = Current User.

● Submit → Verify the module appears in Application Navigator.

● Open the module → Check it shows only your incidents.

Task 6: Create Another Application & Module –


“Training App”
● Step 1: Create a new application → Name: Training App → Add
description.

● Step 2: Create a module under it → Name: Task Records → Type: List →


Table: Task → Optional filter: State = Open.

● Step 3: Submit → Verify module appears under Training App.

● Open module → Check it displays correct records.

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