Intro
“Hi John?? (ACT CURIOUS)
(Pause for response)
“This is just [Your Name], we are currently working in the [Main St] area for the next two weeks.
And to be very clear, I'm not calling to sell you anything.
We are offering a free roof inspection since the area has been flagged for high roof damage.
1. I’m assuming your the home owner for [1324 MAIN ST] right?
2. Ok, how old is your roof? (At Least 10 Years Old)
3. When was the last time you got it checked.
(React reasonably to their answer)
Oh ok it seems like that was a while back, It's recommended that you check it at
least once a year, not only for your safety, but also it looks good on the eyes of the
insurance.
4. “Do you have any active leaks or damages right now?”
We could stop by while we’re in the neighborhood and take a look at your roof, “This is a free
inspection no obligation.”
What time works better for you morning or afternoon?
Ok and are you the only home owner in the house or is there a (wife/husband)?
Ok, I am assuming at that time he/she will be there?
If no: At what time will she be available?
[Open the calendar link.]
Ok, I have a slot at [9:00] and at [11:00]; which one works better?
Rehash
Okay, just to make sure... You don't have anything on your calendar during that time that will
prevent you from being there, right?
Ok [John], so we will see you there at [1234 Main St] at [appointment time]. The inspection
usually lasts about 20 minutes, but our guy is not in a rush, so if you have questions, he will
stay.
Company Name
Yeah, so this is North Star Roofing. We're a locally owned company working in your
area. [Continue Conversation]
Main Offer
“Our inspections are completely free and no-obligation. If everything looks good, you’ll have
peace of mind. If we do find damage or wear, we can provide a free estimate and explain your
options.
“We have availability on [Day/Time Option 1] or [Day/Time Option 2]. Which works better for
you?”
✅ If Customer Agrees
Ask Questions :
1. I'm assuming you are [NAME] right?
2. “How many stories is the home?”
Set Appointment:
“Thank you!
If they ask: “Do I need to be home?”
“Yes, correct……”
Why are you doing/offering a free inspection?
What happens after the free inspection?
Why are you working in the area?
I can’t afford any repairs right now.
I don’t want to get stuck with hidden costs after the ‘free’ inspection.
We’re on a tight budget—we’ll wait until something major happens so that the insurance can
cover it
What’s the catch? Nothing is really free.
I’ve had bad experiences with contractors before.