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Message Writing Format Guide

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0% found this document useful (0 votes)
18 views3 pages

Message Writing Format Guide

Uploaded by

nuzhateffat0910
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Message Writing

Notes

A message is a short piece of information that is written for someone to whom you are unable
to speak for some reason.
Sometimes, a message is passed on through a telephone. However, if the person for whom the
message is meant, is not available, then someone else receives the message and conveys it to
the concerned person by writing it.
The main points of the conversation should be incorporated in the message accurately and
clearly. It teaches students to retrieve and interpret information. A message can also be
written based on some written inputs, instead of a telephonic conversation. For e.g. an
announcement or written notes.

Points to be Remembered while Writing a Message

1. A message should be enclosed in a box.


2. It should be written in the proper format as shown below.
3. Word limit should be followed
4. Messages can be written as an informal or a formal note.

Format of Message Writing


–You are Rita. Your mother had recently gone for a health checkup. You received a call from
the assistant doctor regarding the result of her reports. Since you have to go out, you leave a
message for her. Draft a message regarding the same in not more than 50 words.

Dr Kaushik: Is this A/24, Geeta Colony?


You: Yes. May I know who is calling?
Dr Kaushik: I am Dr Priya Kaushik calling from Central Diagnostic Centre. I would like to
speak to Mrs Sneha.
You: She is not at home right now.
Dr Kaushik: Could you please tell her that I have seen all her test reports. They do not show
any serious problems and if there would be no improvement, we might take some more tests.
I advised her to continue the same set of medicines for a week and I have fixed her
appointment with the cardiologist for four o’clock at the Christ Hospital. She must reach
there on time with all her reports.
You: Thank you, Doctor. I will convey the same.
Classwork

Practice Question: The following is a telephonic conversation between Mr Kumar and Mr


Sharma. As Mr Sharma is leaving the shop early, he leaves a message for the manager Mr
Dua. Read the conversation and write the message.
Mr Kumar: Hello, can I talk to Mr Dua
Mr Sharma: He has gone out on business. Can I help you?
Mr Kumar: I am Kumar. All the goods supplied by your firm were delivered. However,
some flower vases were broken. Please ask him if they will be replaced. Also tell him that I’ll
make the payment in two days’ time.
Mr Sharma: I will inform him when he comes back and will ask him to get back to you.
Mr Kumar : Thank you.

Homework

Rosy told you to inform your sister that today's music class has been postponed to Sunday
as the teacher is unwell .Leave a message for your sister about the same in not more than
80 words.

Common questions

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Feedback plays a crucial role in refining the skills of message writing by providing learners with insights into their strengths and areas for improvement. As seen in classwork exercises, feedback helps students understand how well they have captured the main points and adhered to format and word limits, enabling them to adjust their techniques and improve their accuracy and clarity over time .

Message writing exercises can be adapted to enhance critical thinking and problem-solving by incorporating complex scenarios that require analysis and synthesis of information. Adding elements of ambiguity or competing priorities can challenge students to decide which details to prioritize and how to present them effectively. Encouraging peer reviews and discussions about different message drafts can further develop evaluation skills and the ability to consider multiple perspectives .

Formal messages tend to use more structured language, adhere strictly to formats, and are typically used for official or serious topics, such as business or medical information. Informal messages might use casual language and can deviate from strict formats, often used for personal or non-critical communications. Despite the differences, both should maintain clarity and include all pertinent information .

In the scenario with Dr. Kaushik, context is crucial in drafting the message. Knowing that the message concerns medical test results, it's essential to convey the doctor's findings and advice accurately, including the recommendation to continue medication and the appointment details. The context ensures that all necessary steps can be followed by the recipient, highlighting the importance of the timing and seriousness of the communication .

Writing messages from sample conversations improves students' retrieval and interpretation skills by requiring them to extract pertinent information from dialogues and summarize it concisely. This activity sharpens their ability to distinguish key points from less critical details, enhances their listening skills, and fosters precision in written communication, essential skills in both academic and professional settings .

The format of message writing generally remains consistent whether the input is a telephonic conversation or written notes. The focus on clarity, accuracy, and inclusion of main points stays the same. However, the origin of the information (telephonic vs. written) might influence the level of formality and specificity required. Accurate interpretations must be maintained regardless of the source .

Omitting key information in a message can lead to misunderstandings or mistakes. For example, in the Kumar-Sharma scenario, failing to mention the broken flower vases or the deferred payment could result in unresolved issues and strained client relationships. It underscores the importance of complete and accurate communication to ensure all aspects are addressed and understood by the recipient .

The word limit in message writing is significant as it ensures that only the most essential information is conveyed clearly and concisely, promoting efficiency. This constraint forces the writer to focus on key points, making the message easier and quicker for the recipient to understand, which is crucial in time-sensitive situations like medical appointments or business communications .

A well-drafted message facilitates effective communication within an organization by providing clear, accurate, and succinct information that minimizes misunderstandings and errors. It ensures that all team members are aligned with the latest updates or instructions, enhancing efficiency and coherence in operations. Proper message drafting techniques, like focusing on clarity and main points, support these outcomes .

When writing a message based on a telephonic conversation, the key elements to include are: the main points of the conversation, ensuring accuracy and clarity in conveying information, using the proper format, adhering to a word limit, and deciding whether the message should be formal or informal. This helps in retrieving and interpreting the information effectively .

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