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BUS 24X7 Bus Helpline
PNR Trip Code Ticket ID Order ID
202204280003031 718 0785 17907832054
Departure Arrival
MANALI SHIMLA
9:30 PM 4:23 AM
Fri, 29 Apr 2022 Sat, 30 Apr 2022
Bus Operator Name
HRTC
ORDINARY
Boarding Point
Manali
Dropping Point
Shimla Isbt Tutikandi
Reporting Time Boarding Time
9:15 PM 9:30 PM
TRAVELLER DETAILS
Name Gender Seat No
Tsering Palmo Female 10
Tenzin Yangchen Female 11
FARE & PAYMENT DETAILS
Base Fare (2 Travellers): 1166
Levy Fee (Hygiene charges + Insurance fee) 14.00
Toll Fee 0.00
Service Fee (PG charges 1.5%) 18.00
Total Amount Paid : 1257.9
Cancellation Policy:
a. Refund policy mentioned above is indicative. The actual cancellation charges are determined
by bus operators and bus providers at the actual time of cancellation. Paytm has no role in
governing cancellation charges.
b. Cancellation charges are calculated on the actual fare of the ticket, if any discount coupons
are used while purchasing the ticket, the discounted value would be used to calculate the refund
amount when a ticket is cancelled.
c. Partial cancellation of tickets in the same order is not allowed.
d. Cancellation policy is calculated based on the scheduled departure time of the bus service (i.e.
service start time). Service start time: 21:30
Hours before Departure Refund percentage
Between 0 Hrs. to 4 Hrs. 0%
Between 4 Hrs. to 12 Hrs. 75%
Before 12 Hrs. 90%
Terms and Conditions:
Paytm is only a bus ticket booking platform. It does not operate bus services of its own. In order
to provide a comprehensive choice of bus operators, departure times and prices to customers, it
has tied up with many bus operators and service providers. Paytms network of bus operators.
b. Providing refund and support in the event of cancellation.
c. Providing customer support and information in case of any delays / inconvenience.
Paytm is not responsible for:
a. The bus operators expectation.
b. The bus operator canceling the trip due to unavoidable reasons.
c. The baggage of the customer getting lost / stolen / damaged.
d. The bus operator changing a customer's seat at the last minute to accommodate a lady / child.