Class 10 IT (Code 402) Notes
Unit 1: Communication Skills
Q: What is communication?
Ans: Communication is the process of exchanging ideas, thoughts, or information through speech,
writing, or symbols between two or more people.
Q: Mention two types of communication.
Ans: Verbal communication (spoken/written) and Non-verbal communication (gestures, body
language).
Q: State two barriers of effective communication.
Ans: Noise in the environment; Lack of attention or concentration.
Q: What is active listening?
Ans: Active listening means paying full attention to the speaker, understanding the message,
responding, and remembering it.
Q: Explain the different types of communication with examples.
Ans: Verbal – classroom lecture; Non-verbal – gestures; Written – emails; Visual – charts/graphs.
Unit 2: Self-Management Skills
Q: What are self-management skills?
Ans: Abilities that help a person control thoughts, emotions, and behavior to achieve goals.
Q: Define self-confidence.
Ans: Believing in one’s abilities and decisions without fear of failure.
Q: Write two stress management techniques.
Ans: Meditation/exercise; Proper rest and hobbies.
Q: Differentiate between short-term and long-term goals.
Ans: Short-term: quick goals (homework); Long-term: career goal (engineer).
Q: Explain stress management techniques.
Ans: Meditation, talking with friends/family, doing hobbies, taking proper rest.
Unit 3: ICT Skills
Q: What is ICT?
Ans: ICT means Information and Communication Technology, e.g., computers, internet.
Q: Give two examples of input devices.
Ans: Keyboard, Mouse.
Q: Mention two cyber safety practices.
Ans: Use strong passwords; Don’t share personal details online.
Q: What are components of a computer system?
Ans: Input devices, Output devices, Storage devices, Processor.
Q: What is the Internet? State advantages and disadvantages.
Ans: Global network. Advantages: easy info, e-learning. Disadvantages: cybercrime, addiction.
Unit 4: Entrepreneurial Skills
Q: Who is an entrepreneur?
Ans: A person who starts, organizes, and manages a business taking financial risks.
Q: Mention two qualities of a successful entrepreneur.
Ans: Risk-taking; Creativity.
Q: Differentiate between wage and self-employment.
Ans: Wage: work for salary; Self: own business.
Q: Explain importance of entrepreneurship.
Ans: Creates jobs, promotes innovation, improves living standards.
Q: Qualities of a successful entrepreneur.
Ans: Risk-taking, confidence, leadership, creativity.
Unit 5: Green Skills
Q: What are green skills?
Ans: Knowledge and abilities required for sustainable development and eco-friendly jobs.
Q: Mention two examples of green jobs.
Ans: Solar panel installer; Recycling worker.
Q: Define sustainable development.
Ans: Meeting present needs without compromising future needs.
Q: Why are green skills important?
Ans: They protect environment, reduce pollution, save resources.
Q: Role of individuals in protection.
Ans: Reduce, reuse, recycle; Plant trees; Save electricity/water.
Digital Documentation (Advanced)
Q: What are styles in Writer?
Ans: Pre-defined formats (font, size, color) applied to text for uniformity.
Q: Mention different types of styles.
Ans: Paragraph, Character, Page, Frame, List, Table.
Q: Advantages of templates.
Ans: Save time; Consistency across documents.
Q: What is Mail Merge?
Ans: Feature to create multiple personalized letters/documents with a template + data source.
Q: Steps to insert TOC.
Ans: Insert > Table of Contents; Choose style; Update via right-click.
Q: Difference between manual formatting and styles.
Ans: Manual: individual formatting; Styles: pre-defined formats.
Q: What is Track Changes?
Ans: Feature to record modifications in a document (insert/delete/change).
Q: Two shortcut keys in Writer.
Ans: Ctrl+Enter (Page Break); Ctrl+Shift+N (Default Style).
Q: Steps of Mail Merge.
Ans: Open document → Tools > Mail Merge Wizard → Select doc type → Connect data source →
Insert fields → Finish.
Q: Steps to create/use template.
Ans: Create doc → File > Templates > Save as Template → Use via File > New > Templates.