MPH Service - Frequently Asked Questions
Why is my radar giving false speeds?
Why is my BEE III automatically switching from Moving to Stationary Mode as I am driving?
Why is there a constant noise coming from my radar unit even when no traffic is present?
Why did my Python III quit reading out targets?
Why is my display on my trailer not showing any speeds?
Why is my radar reading the wrong speeds with tuning forks?
Why does my Speedgun power on and then shut off and I can’t get it to come back on?
Why does the LCD screen on my Speedlaser/Advantage have all black squares?
Why is my LCD Screen on my Speedlaser/Advantage blank but the back light works?
Why can I not get data to download off of my Speedview?
Why will my Speedview Program not create a graph for my data?
Why will my BEE III Wireless remote not work?
Why is my radar giving false speeds? Verify that the antenna is not getting interference from other items internally in
the car. The antennas can pick up fan noise from the cars blower or other items in the car and cause random speeds
to show. If the fan is off, try removing the radar antenna from its bracket and move around in the car to see if the false
speeds go away. Radar units are also susceptible to other interference in the vehicles from other equipment such as
2 way radios, video systems, and other electronic equipment. Be sure that the wiring for each piece of equipment is
isolated from one another to help limit or prevent these issues.
Why is my BEE III automatically switching from Moving to Stationary Mode as I am driving? The newest model of the
BEE III (2010 and later) has what is known as Dynamic Stationary Mode (explained more on Pg. 23 of the BEE III Manual).
If the radar unit is connected to the vehicle via the VSS or CAN Buss Network, Dynamic Stationary Mode defaults to “ON”
or DSN in the menu system of the radar. The Dynamic Stationary function can be accessed by 3 presses of the menu
button on the remote. If the radar unit is connected to the VSS or CAN and Dynamic Stationary is to be used, the correct
car must be selected in the menu to allow this to work correctly. If the wrong car is selected, the radar may go in and out
of moving mode while the vehicle is in motion. The car selections can be found in the BEE III Manual on Pg. 38.
Why is there a constant noise coming from my radar unit even when no traffic is present? The noise that the radar
picks up all the time is Doppler Audio. When the “Squelch” is turned on, the radar will only pick up this noise when a
target is present. With Squelch off, the radar will have the tone of the Doppler Audio all the time. Squelch can be turned
off through the menu system of the radar. Please refer to your specific radar model’s manual for more information.
Why did my Python III quit reading out targets? A common item we see when a customer has this complaint is that
the radar has been put in Same Lane Mode and the patrol officer is expecting to see target speeds of oncoming traffic.
Same Lane Mode is only available in FS units in the Python Series of radar. There is a button on the remote that toggles
between same and opposite lane. If the radar still will not read correctly when in the correct mode, please contact MPH
Service for further troubleshooting tips.
Why is my display on my trailer not showing any speeds? There are a couple of items to check if you feel like the
display is not display target speeds as you would expect. First, verify the indication in the small 7- Segment Display of the
display. On some trailers this is viewed from the front side while on newer trailers you must open the door to the display
box to see these. If there is an “n” or “nc” in the segments it indicates there is no communication from the radar antenna
and there could be an issue with it or the wiring. If this is not the problem and you have a solar panel installed, check to
see if the “Activate” LED is “ON”. This is located on the Solar Regulator inside of the utility/battery box of the trailer near
the power switch. If the “Activate” LED is on, the batteries have fell below the safe operational level and the trailer will
need to be plugged into 120VAC to recharge the batteries.
Why is my radar reading the wrong speeds with tuning forks? If your radar is not reading the speeds as labeled on your
tuning forks, be sure to verify that they are tuning forks manufactured by MPH Industries. With Ka units, different radar
manufacturers operate at different center frequencies so the speed labeled on one radar manufacturers tuning forks may
not read correctly on another manufacturers.
Why does my Speedgun power on and then shut off and I can’t get it to come back on? The Speedgun is designed to
shut off after initial startup if the switch is not pressed during start up. This is meant to keep it from running all the time
and depleting the batteries. If the radar shuts off and will not come back on, the 4 AAA batteries in the handle are the
most likely suspect. If replacing the batteries does not help, the Speedgun will most likely need to be serviced. The RMA
form is available on the “Service and Support Tab” our website.
Why does the LCD screen on my Speedlaser/Advantage have all black squares? The LCD screen will black out if the LCD
Contrast has been brightened too much. To correct this, press the “B” button on the back panel numerous times until the
data on the LCD is again visible.
Why is my LCD Screen on my Speedlaser/Advantage blank but the back light works? If the LCD is blank and the
backlight still turns on, most likely the LCD has been dimmed too far. This can be corrected by pressing “A” on the back
panel numerous times until the LCD data is again visible.
Why can I not get data to download off of my Speedview? To get data to download off of your Speedview, turn
the Speedview off and then insert the thumb drive. Then power up the unit, the status light will start blinking. After
the status light becomes solid wait approximately 15 seconds before removing the Flash Drive. The data will then be
downloaded to your flash drive. Once the data is transferred, it is no longer stored on the Speedview.
Why will my Speedview Program not create a graph for my data? Be sure that you have allowed enough data to be
collected onto the Speedview before inserting the flash drive. A very short survey may not collect enough information to
create the proper file to create the information needed.
Why will my BEE III Wireless remote not work? The BEE III wireless remote is powered by 2 AA Batteries. If no functions
of the remote work, remove the battery cover and replace the batteries. If this does not work, the unit has another issue
and will need to be sent in for service.