Balanced Scorecard and Strategic Planning Guide
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ScribdTranslationsBalanced Scorecard and Strategic Planning Guide
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ScribdTranslationsQuestionnaire
Solemn 2 Management Control
1.- What are the steps for implementing a correct strategy?
2.- Develop a Strategic Map considering the cause-effect relationship of its components
3.-Define and explain the advantages of a Balanced Scorecard (BSC).
key tool to analyze not only the financial perspective of a company but also its assets
intangibles. It becomes a very useful tool for studying the evolution of the organization, in order
to make better medium to long-term decisions.
1. Define the reason for the company's existence and where it is headed.
2. A broad vision of business evolution, far beyond the financial perspective.
3. Report on the relationship between your goals and indicators.
4. Much more effective decision-making according to the reality of the company.
5. Design of medium to long-term strategies.
6. Analysis of the 4 pillars of the company.
7. Control of the external image as well as the internal image of the company.
8. It allows for innovation and continuous improvement supported by constant learning.
9. Improve the value proposition for the customer.
4.-What are the basic components of a Balanced Scorecard?
Strategy, perspectives, objectives, indicators, targets, initiatives.
5.- Propose a Balanced Scorecard, considering all its perspectives and components.
6.- Explain in detail what the SLA (Service Level Agreement) is, its implications, advantages, and
Characteristics: A good SLA is relevant to the client and achievable for
THE COMPANY
7.- What are the steps of the Strategic Planning Process? Describe in detail.
8.- Why do organizations fail to implement the strategy?
Lack of understanding of the strategy in the organization.
Lack of involvement of middle management in the execution of the strategy
Lack of connection between strategy and budget
Lack of alignment between the compensation of individuals and strategic objectives
9.- What allows the Learning and Development Perspective in a BSC
The perspective of training or learning is a guide that serves to identify the goals one has.
the company in relation to the training and development of its employees seeks to align these
efforts towards global objectives, so that the general processes of the company are
executed more effectively and efficiently.
10 Describe how the BSC methodology works
11.- Indicate and explain at least 6 financial indicators of the BSC.
Inventory Turnover
Profit margin.
Customer Satisfaction Rate
Customer growth
13.-Explique y describa Presupuesto, estático, real y flexible
Explain the budget variance analysis level 0, 1, 2, and 3
0: Presents a global idea of the company's actual performance compared to the expected performance.
compare the actual and budgeted operational result. Lacks depth., 1: Break down each
element that makes up the utility analyzed at Level 0 in income, variable costs, and fixed costs.
A flexible budget is introduced.
in price variations and efficiency.
15.- What are the dynamics associated with organizational tensions?