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Workplace Climate Survey Analysis

The company was experiencing high levels of turnover in low and mid-level positions. The human resources department proposed conducting a workplace climate survey to identify problems and solutions. The survey found that the main reasons workers were leaving the company were few opportunities for professional development, low salaries, and poor communication. However, management refused to make changes despite the results, which further worsened the work environment.

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18 views2 pages

Workplace Climate Survey Analysis

The company was experiencing high levels of turnover in low and mid-level positions. The human resources department proposed conducting a workplace climate survey to identify problems and solutions. The survey found that the main reasons workers were leaving the company were few opportunities for professional development, low salaries, and poor communication. However, management refused to make changes despite the results, which further worsened the work environment.

Translated by

ScribdTranslations
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

PRACTICAL CASE WORK ENVIRONMENT

A service company with significant internal problems caused by a high


turnover rate in low and medium level positions decides to investigate what happens. The
the human resources department proposes to the company management to carry out
a workplace climate survey to find out what aspects concern the employees
workers who make them leave in order to try to provide a solution. The levels
rotation rates are well above those of competing companies. The management,
as a priority, it gives them full margin to carry it out and present the report to them.
as soon as possible. It is decided that the variables to be measured will be the working conditions,
work environment and professional development with many sub-variables in each
of these sections. A thorough job is carried out, first of all,
Communication from the personnel department to explain what is intended.
to do with this survey and what will be done with the results. It is informed to all
workers that the global results will be made public to everyone and that they will be informed
What actions are going to be undertaken urgently by the management of
among those that can be improved. The workers decide to participate,
filling out some anonymous surveys and having a small interview with the
human resources members so they can refine questions they believe should be
they are important. Of course, confidentiality is guaranteed to prevent
suspicions of any kind. They manage to get 99% of the staff to participate in
template. After the data collection, the report is sent to management and it comes to light that
the main reasons why workers leave the company are due to
professional development possibilities, economic topic, because they consider that their
salaries are well below the sector, internal communication is very chaotic and scarce
motivation by the management's apathy towards their role in the company. Resources
humans present this report to management and they get angry upon seeing the results and he
Tell human resources that they don't plan to change anything and that if someone doesn't like it...
You already know where the door is. Of course, the global results were never made.
public by express order of the executive management. The human resources department
humans became discredited and the environment among workers worsened even further
in addition to not improving the turnover trend within the company.
The questions to be answered are:

What went wrong here?


Does this situation have a solution in an organization?
3. What part of the work environment survey was not done well?
4. How does human resources operate here?
6. Why does the management not intend to change anything?
1. R: Lack of communication before this chaos was caused with the workers and more.
understanding of the situation on the part of the company's management since there may be more
spending on salaries but doesn't realize that at the same time they would save more money if they stopped giving
labor rotations.
2. R: If every problem has a solution, if reasoned in the correct and fair way, its solution would be
try to propose to management a salary increase but show them that it is true
they will reduce their rotation expenses and it will be less complicated and costly than that of
continuous hiring and resignations.
3. R: Perhaps more reports on what is actually spent on rehiring and resignations and to do it
to see that their expenses increase more with that than by raising the salary a little more and that with the
the same people from the company can have better occupants for the vacancies as they
they know the processes better than anyone
4. R: There was no good planning on how to communicate exactly what this affects.
company.
5. R: Why didn't I show you how much I would save in expenses and how much I would also save in time?
of production since this gives opportunity for growth to the members of the company
saves us the time lost in training and instruction and the time in a
the company is money maybe if it had been communicated to them by first exposing what would be saved
and the improvements that could be made and then apply surveys

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