YouTube's Ranking Algorithms Explained
YouTube's Ranking Algorithms Explained
Convergence
Volume 24, Issue 1, February 2018, Pages 50-68
© The Author(s) 2017, Article Reuse Guidelines
[Link]
Article
Abstract
Algorithms, as constitutive elements of online platforms, are increasingly shaping everyday sociability.
Developing suitable empirical approaches to render them accountable and to study their social power has
become a prominent scholarly concern. This article proposes an approach to examine what an algorithm
does, not only to move closer to understanding how it works, but also to investigate broader forms of agency
involved. To do this, we examine YouTube’s search results ranking over time in the context of seven
sociocultural issues. Through a combination of rank visualizations, computational change metrics and
qualitative analysis, we study search ranking as the distributed accomplishment of ‘ranking cultures’. First,
we identify three forms of ordering over time – stable, ‘newsy’ and mixed rank morphologies. Second, we
observe that rankings cannot be easily linked back to popularity metrics, which highlights the role of
platform features such as channel subscriptions in processes of visibility distribution. Third, we find that the
contents appearing in the top 20 results are heavily influenced by both issue and platform vernaculars.
YouTube-native content, which often thrives on controversy and dissent, systematically beats out
mainstream actors in terms of exposure. We close by arguing that ranking cultures are embedded in the
meshes of mutually constitutive agencies that frustrate our attempts at causal explanation and are better
served by strategies of ‘descriptive assemblage’.
Keywords
Algorithms, controversies, descriptive assemblage, digital methods, methodology, platforms, ranking,
YouTube
Corresponding author(s):
Bernhard Rieder, University of Amsterdam, Turfdraagsterpad 9, Amsterdam 1012TX, the Netherlands. Email: rieder@[Link]
Introduction
Algorithms are entangled with everyday life. We interact with them when we use technology to search for
information, buy and sell products, learn or socialize. Algorithms are the product of complex processes that
influence our choices, ideas and opportunities (Gillespie, 2014). However, we often know little about how
they actually work and what factors inform their performativity. The frictions stemming from increased
algorithmic management of information and practice, coupled with an inadequate knowledge of operating
principles, have put the issue at the centre of public debates. Discussing rising political polarization, German
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Chancellor Angela Merkel recently argued that algorithms ‘can lead to a distortion of our perception’ and
urged social media platforms to be more transparent about their technological mechanisms (Connolly, 2016).
With the alleged role of ‘fake news’ in the 2016 US presidential elections, this debate has intensified and
broadened beyond the scope of social media (Roberts, 2016).
However, the implications of algorithms – in particular those that filter, hierarchize or recommend – for
matters of politics and culture have been addressed by scholars since the popularization of the Internet.
Early work focused on search engines and examined the stakes and power relations involved in the
hierarchical organization of information (Introna and Nissenbaum, 2000), leading to the emergence of the
continuously active field of Web search studies (Zimmer, 2009). More recently, academic work has begun to
widen its inquiry into ‘the increasing prominence and power of algorithms in the social fabric’ (Beer, 2009:
994). Social media platforms, in particular, have been singled out as constitutive actors of social exchange
(Gillespie, 2010) that often confer to algorithms the task of modulating and curating the flow of contents,
ideas and sociability (Bucher, 2012; Gillespie, 2014). Within these fields, the question of algorithmic
transparency and accountability (Machill et al., 2003; Pasquale, 2015) has been of particular interest, due to
possible real-world consequences such as discrimination (Edelman and Luca, 2014) and the reproduction of
power structures (Edelman, 2014).
A recent priority has been to develop suitable methods to study algorithms and their outcomes
empirically. Sandvig et al. (2014) have suggested different audit study designs as a starting point, advocating
for ‘regulation toward auditability’ that would enable researchers to routinely probe platforms by
impersonating users, scraping platform data or receiving direct access to algorithms. However, companies
are reluctant to allow direct scrutiny of their technical infrastructures, largely because technical
arrangements are tightly linked to business models (Helmond, 2015) and there is fear that systems could be
‘gamed’ (Crawford, 2015). Furthermore, the technical arrangements involved in algorithmic outcomes
would be too complex to be meaningfully relayed to broader audiences (Nissenbaum, 2011). Scholars have
therefore focused on methods for producing algorithmic accountability from the ‘outside’, taking the form
of systematic small-scale observation (Bucher, 2012) or more substantial strategies such as ‘scraping audits’
(Sandvig et al., 2014) and reverse engineering (Diakopoulos, 2015). The latter can indeed bring to the
surface editorial criteria, which have been demonstrated in research on Google Search’s autocompletions
(Diakopoulos, 2013) and autocorrections on the iPhone (Keller, 2013). However, the complexity of large-
scale systems, where (probabilistic) algorithms intersect with massive amounts of possible variables, makes
it difficult to clearly unpack operating principles, and reverse engineering techniques will almost certainly
miss inputs that are virtually impossible to recreate, such as built-in randomness or temporal drifts
(Diakopoulos, 2015).
With these limitations in mind, we propose a method that follows a ‘scraping’ approach (Sandvig et al.,
2014) and observes what an algorithm does – not only to move closer to understanding how it works, but
also to investigate broader forms of agency involved. To do so, we focus on YouTube search results.
YouTube, launched in 2005 and acquired by Google Inc. a year later, is the second most visited site in the
world (Alexa, n.d.), with more than a billion users watching hundreds of thousands of hours of content every
day (YouTube, n.d.). Early media research on YouTube focused on its potential as a tool for empowering
participatory culture (Jenkins, 2006) and on the emergence of new media stars/entrepreneurs within its
grassroots culture (Burgess and Green, 2009). As the platform grew in popularity, critical approaches
interrogated the site’s function as a database that collects, indexes and presents information (Kessler and
Schäfer, 2009) and the uneven power balance between ordinary users and corporate media in the curation of
YouTube content (Gehl, 2009). Our aim is to contribute to studies of YouTube as an influential source of
information (Murugiah et al., 2011) by interrogating its search function, which we approach as a socio-
algorithmic process involved in the construction of relevance and knowledge around a large number of
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issues. Previous research has examined how algorithms discover and present new content to users, but this
work focuses mostly on the platform’s recommender system (Airoldi et al., 2016). The search feature,
however, is an area where the process of mediation or curation of content and, consequently, of perspectives
or viewpoints, becomes highly explicit. The entanglement of algorithmic work in the attribution of relevance
is clearly visible: the arrangement in the form of ranked lists reinforces the idea that some contents deserve
more prominence than others. Through the visibility given to metadata such as view, like and comment
counts, this competitive process is extended throughout the platform and becomes an influential element in
information diffusion as users take such indicators into account when viewing and sharing (Shifman, 2013).
This user engagement, in turn, constitutes an important part of the material inputs to YouTube’s algorithms,
calling for an understanding of ranking as a complex process unfolding over time.
We account for these complicated and circular instances of feedback by conceptualizing YouTube as a
multisided platform orchestrating the relationships between different actors, from end users to advertisers.
These relationships are enacted concretely as an ‘ensemble of complex interactions between […] actors
taking place every time a search is launched’ (Rieder and Sire, 2014) in the form of algorithmic operations
on sets of data signals representing the different practices involved. We therefore consider the production of
outcomes as an entanglement between platform politics (Gillespie, 2010) and cultures of use. However, our
method does not propose to sort different factors into the neat categories of ‘technical vs. social’ or ‘platform
vs. users’ but focuses on observing the actual outcomes of ranking and how they change over time in the
context of specific sociocultural issues. We thus situate the study of ‘an algorithm’ in the particular setting of
the YouTube platform, its use cultures and the issues it mediates. To achieve this goal, we organize our
investigation around the concept of ‘ranking cultures’ – which we define as unfolding processes of
hierarchization and modulation of visibility that call on users, content creators and a platform that intervenes
and circumscribes in various ways – in order to address a number of questions. How can we make ranking
observable and amendable to empirical study? How does ranking play out for specific sociocultural issues?
Are there recurring ‘morphologies’ in ranking and how can we describe them? To what extent do YouTube
search results reflect different use cultures? We approach these questions through the lens of a set of selected
queries, discussed in detail after an initial presentation of our methodology.
YouTube may actually draw videos from buckets relying on different factors, according to how it
categorizes a specific query at a given point in time.
But even if one could specify these complex factors, we need to recognize that a static perspective that
frames a ranking algorithm as a stable relation between inputs and outputs is not adequate for a platform of
the size and technical sophistication as YouTube. On the one side, users react to rankings in various ways,
by clicking, watching and – in the case of content creators – adjusting their strategies to what is considered
effective at a given moment. On the other side, algorithmic techniques increasingly espouse a probabilistic
and experimental outlook where parameters are constantly tested against a desired outcome and adapted
according to user behaviour. An algorithm could, for example, forecast the success of a newly posted video,
rank it favourably and relegate it quickly if it fails to perform. When algorithms no longer explicitly specify
a decision model, but draw on user feedback to inductively generate such a model, there is a fundamental
problem of ‘interpretability’ that persists even when full access to a system is provided (Burrell, 2016).
Reverse engineering is simply not a viable strategy in such a setting.
We therefore consider ranking as a distributed and dynamic accomplishment that includes the
contributions of various actors and proposes to analyze ranking outcomes by following a strategy of
descriptive assemblage, ‘where processes of creativity, conceptual innovation, and observation can be used
to mobilize novel insights’ (Savage, 2009: 170), resisting the urge to identify ‘hard’ moments of causality.
This does not mean that we consider technical components to be fundamentally unknowable, especially
since YouTube itself used to highlight watch time, recency, duplication and query pertinence as the central
factors3 for its ‘relevance’ ranking mechanism, but that these components need to be considered as part of a
broader setting.
This understanding of ranking as a dynamic process undergirds our specific interest in change over time
and in ranking ‘morphologies’, recurring patterns of change. The description of these patterns situates
technical factors within the specific issues and publics that actual queries connect with. We thus move the
focus of analysis from ranking algorithms to ranking cultures, that is, the distributed and heterogeneous
agencies that converge in producing actual result lists. This includes what Gibbs et al. (2015) call ‘platform
vernaculars’, the specific communication practices emerging within particular online services, as well as
potential ‘issue vernaculars’ developing around specific subject matters or communities. While we would
not go as far as to describe our approach as ‘platform ethnography’ (Geiger and Ford, 2011), we take
inspiration from approaches combining computational analysis with qualitative investigation.
Data collection
Since our investigation postulates that ranking cannot be easily detached from the specificities of concrete
issues, our methodology revolves around the observation of search results – and their variation over time –
for a set of selected queries. To retrieve data, we made use of the YouTube Data Tools’ ‘Video List’ module
(Rieder, 2015), which uses the ‘search: list’ endpoint of the YouTube API v3.4 We set the ‘order’ parameter
to ‘relevance’, which is the default setting for user-facing search on YouTube’s website and mobile
applications – and therefore the specific ranking procedure our study investigates. Subsequently, the capture
module was automatically called on 44 days at the same time to collect the 300 top results from 9 June to 22
July 2016.5 For this article, we concentrated on the top 20 results, the same amount as the first page of a
standard YouTube search on the Web. While the API approach has the advantage of rendering data capture
and scheduling particularly convenient, it fails to exactly reproduce the search experience of concrete end
users because it bypasses localization and personalization. Although sporadic comparisons between our API
data and results obtained through several Web browsers just yielded small variations in result ordering, only
a much more extensive inquiry could fully account for the issue. But problems such as this one
fundamentally affect what Marres and Gerlitz (2016) call ‘interface methods’, that is, methods that navigate
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the ‘uncanny’ spaces between unstable, dynamic, commercially oriented and ‘methodologically biased’
digital platforms on the one side and traditional concepts and methods for social research on the other. The
tensions stemming from this peculiar constellation will remain for the foreseeable future and researchers
have to navigate the analytical possibilities and limitations creatively in the absence of easy ways to recreate
methodological stability. For our case, we acknowledge that localization and personalization may play
important roles on YouTube, but take the API data to be as close to a ‘baseline’ perspective as one can get.
Our data gathering procedure was applied to a set of manually selected queries: [gamergate], [islam
australia], [islam], [trump], [sanders], [refugees] and [syria]. This selection was made to focus on
contemporary and controversial issues where one can easily argue that search results pertain to politically
charged debates and participate in defining how these issues are being collectively understood. This choice
follows the cartography of controversies tradition in looking at ‘situations where actors disagree’ (Venturini,
2010: 261) and the production of social life can be observed through a high-contrast lens. While it would
certainly be interesting to apply our method to less heated sections of YouTube, such as how-to videos, we
were actively seeking queries where we could reasonably expect to find significant change over time,
potentially in response to ongoing events. With the exception of Gamergate,6 which had already stabilized
before we began collecting data, all of the selected terms denoted active controversies that were both
perforated by current events and highly polarized, making the analysis of rank change particularly salient.
Our selection also reflected the existing expertise of the three authors, helping us to approach the data more
confidently. We recognize that our ad hoc queries do not enable us to make general claims about YouTube
ranking cultures, but they allowed us to develop and test a methodology that we hope to systematically
extend in future research.
In order to contextualize captured rankings with a measure of public subject interest, we relied on data
from Google Trends,7 a service that provides information about search volume over a predefined period of
time for four Google services: Web Search, Product Search, News and YouTube. While the data offered are
not actual search numbers, but normalized to the highest value for the period,8 they support the analysis of
variation over time. We were thus able to analyze search volume fluctuation on YouTube for each of our
case studies.
When it comes to the ethical dimension of our research, we decided not to anonymize channel names,
neither in our basic data nor for the purpose of publication. Contrary to Facebook, YouTube does not
mandate the use of real names; more importantly, the queries we chose did not open onto spaces of intimate
conversation, where expectations of privacy raise legitimate concerns, but onto channels with often large
numbers of subscribers9 addressing a broad audience. While YouTube certainly retains aspects of a social
networking service, our queries highlighted a large ecosystem of channels adhering to a logic of
broadcasting reminiscent, in certain ways, of talk radio. There is considerable public interest in
understanding this emergent media constellation.
Data analysis
The collected data provided a daily ranking of videos for each query and a number of metadata for each
video, including its title, channel, description, category, publishing date and length, as well as counts for
views, likes, dislikes and comments. In order to analyze these data, we combined descriptive and
investigative strategies. Using the RankFlow tool (Rieder, 2016), which creates flow diagrams that make
changes in rank easily analyzable, we were able to inspect the data in a form that is detailed and non-
reductive, since no data aggregation is performed, but also conducive to synthetic apprehension, because
patterns can be identified and examined quickly from the provided overview. These visualizations provided
both the means to identify specific morphologies of change on a higher level and the starting point for in-
depth investigations around particular moments in time, allowing us to ‘navigate’ (Latour et al., 2012)
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through the 7262 videos that appeared in the top 20 results for our seven queries during the time of
observation. Following Tukey’s (1977: 1) famous statement that ‘[e]xploratory data analysis is detective
work – numerical detective work – or counting detective work – or graphical detective work’, we iterated
between the visualizations, where we mostly focused on view counts as quantitative components, and a
subject-centred and temporally contextualized scrutiny of actual contents. The former provided a broader
context highlighting instances and patterns of change and stability, whereas the latter allowed us to
understand and qualify the meaning of these changes in cultural terms. While the controversies behind our
queries often neatly arranged around a ‘pro’ and ‘con’ stance, our goal was not to measure this relationship
quantitatively, heeding Latour et al.’s counsel to not ‘go from the particular to the general, but from
particular to more particulars’ (2012: 599). Rather, we were interested in characterizing the specificities of
stability and change. Which videos stay on top over longer periods? What kind of content comes in during
moments of change? Can these changes be related to specific events? In answering these questions, we did
not follow a comprehensive classificatory scheme, but engaged in ‘a concertina-like process of ever more
elaborate description’ (Savage 2009, 156) that would reflect the particularities of the specific case. This
iterative form of descriptive assemblage allowed us to take algorithmic outcomes as the starting point for
establishing connections between platform technicities, user practices and creator tactics – central elements
in what we address as ranking cultures.
On a second level, we explored possibilities to study variations in rank in more formal ways to facilitate
comparison between different queries and to prepare for the scaling-up of our methodology to a much larger
set of queries, where the investigation of individual videos would no longer be practical. Limiting ourselves,
in this article, to a contained and in-depth approach allowed us to test the methodological potential and
feasibility of a purely computational strategy. While the field of information science, in particular, provides
many techniques for quantifying change, mainly to study the effects of technical adjustments on information
systems, we were interested in approaches that measure changes in rank, not just presence/absence, and
weigh changes at the top of the list more heavily than changes further down. The rank-biased distance
(RBD) metric (Webber et al., 2010) satisfies these criteria and provides a parameter to adjust how heavily
variation at the top of the list should be counted.10 We implemented the algorithm in the RankFlow tool
used to produce our visualizations, resulting in a quantitative description of change between every two lists
– every 2 days, in our case – in the form of a single metric d (0 ≤ d ≤ 1). To measure the ‘changiness’ for a
query over the full 44 days, we calculated both the average and variance of all d values. While the former
yields a broad appreciation of how much overall change in rank there was, the latter indicates whether we
are dealing with a more evenly distributed movement of reordering (low variance) or rather with a
combination of moments of stability interrupted by radical shifts (high variance).
Although we did not correlate RBDs systematically with search volume gathered from Google Trends,
due to doubts concerning temporal congruence that we discuss further down, we confronted the two
variables around specific moments in time, adding the number of videos published on a specific day as a
third factor. While we did not expect to find hard causal links in a context where many variables interact
dynamically, we were hoping to begin to understand relational patterns on a broader level.
Findings
Relying on a combination of visual inspection and average RBD (avRBD) values, we distinguished three
general types or morphologies of rank change over time among our case studies: stability in ranking over the
entire period studied, stability with ‘newsy’ interruptions and fully ‘newsy’ patterns, where results change at
very high speed. We found, however, that platform and issue cultures associated with each case left strong
marks on result lists and the more qualitative examination of videos and actors proved to be highly
instructive for understanding what was actually being ranked in the first place. In the following sections, we
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describe the results for each of our seven queries from more to less stable morphologies, followed by a
discussion of the different agencies that played out in these ranking cultures.
Figure 1. RankFlow visualization of [islam australia], which shows very little variation over time (avRBD 0.02). In a
RankFlow chart, columns represent days and blocks individual videos, with the top ranking video on top of the
column. Colour (blue to red) and bar height both indicate the view count for each video. avRBD: average RBD;
RBD: rank-biased distance.
The results for the query [gamergate] show similar stability, but skew even further toward ‘alternative’ or
YouTube-native content (Figure 2). The persistently top-ranked video featured former Breitbart technology
editor Milo Yiannopoulos on The Rubin Report, a fan-funded13 talk show for those who ‘care about free
speech’ and are ‘tired of political correctness’.14 Below, videos by well-known ‘alt-right’ YouTube stars,15
such as Amazing Atheist, Thunderf00t or Sargon of Akkad, ‘explaining’ the Gamergate controversy dominate
the rankings. The overwhelmingly pro-Gamergate results are complemented with videos from more
traditional conservative sources, such as the American Enterprise Institute, a conservative think tank. One
exception is the video with the highest view count, which features Anita Sarkeesian, the preferred target of
Gamergaters, on Stephen Colbert’s show. Interestingly, this video never ranks above place 14. Similarly to
[islam australia], mainstream media had only minimal presence in this query, with the isolated example of a
video from ABC News also featuring Sarkeesian.
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Figure 2. RankFlow visualization of [gamergate] again showing very little variation (avRBD 0.03). avRBD: average
RBD; RBD: rank-biased distance.
Figure 3. RankFlow visualization of [refugees] showing a general pattern of stability, with a significant perturbation
around 21 June (avRBD 0.31). avRBD: average RBD; RBD: rank-biased distance.
In the query [syria] (Figure 4), we observed even more variation involving videos with fewer views, which
often reach top positions. The two videos with the highest view count ranked rather low (generally below
sixth position) and presented less stability, sometimes even disappearing from the top 20. Ranking high were
videos from nontraditional, non-western news sources that produce content between information,
propaganda and what we refer to as ‘warporn’: sparingly edited footage of war machinery in operation.
These videos often – but not always – received relatively few views and were uploaded by channels called
WarLeaks, R&U Vid or SouthFront. Videos with higher views were didactic explanations about the Syrian
war, from official media channels like VOX and VICE. Ranking also changed in response to issue events,
with explainer videos ranking lower, replaced by videos from both western (Fox News, CNN, BBC News)
and non-western (Press TV, RT, Al Jazeera, Ruptly TV) news channels. These news videos, however, did not
necessarily get more views than the many warporn videos populating the top of the rankings in more quiet
periods, which indicates how a quite specific YouTube subculture can dominate a query as broad as this one.
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Figure 4. RankFlow visualization of [syria], characterized by a balance between stability and variation (avRBD
0.47). avRBD: average RBD; RBD: rank-biased distance.
The rank morphology for the query [islam] (Figure 5) shows even more variation over time, although a
number of videos with high views still appeared regularly, even if they often remain below the 10th position.
In general, videos ranking first were uploaded by a wider variety of sources, from parody channels to news
channels, Islamic channels and antagonistic voices. During news events, however, videos ranking first were
not from mainstream media channels, as with [syria], but recently uploaded clips by YouTube stars with
anti-Islam views (e.g. Sargon of Akkad, Steven Crowder, Cult of Dusty or Paul Joseph Watson). For
example, after the Orlando shooting on 12 June, YouTube-native content equating Islam with danger and
LGBTQ hate dominated. But from 20 June onwards, videos debunking stereotypes about Islam, recently
uploaded by Muslim YouTube stars and educational Islamic channels (e.g. Joey Salads, Anes Tina, Kuku,
FreeQuranEducation or The Review of Religions), briefly occupied top positions. A controversial video
uploaded by Joey Salads on 16 June about a social experiment showing how people were more scared about
‘radical’ Islam than ‘radical’ Christianity accumulated a high number of views and comments and held a
prominent position (up to third) until disappearing on 27 June. The popularity of this video was noticed by
the press, which pointed out the author’s strategy to tag the video with ‘Orlando shooting’, ‘Orlando gay
club’ and ‘Orlando massacre’ (Scott, 2016). While we did not systematically investigate such forms of ‘issue
hijacking’, this example illustrates the strategies content creators employ to gain views. Videos from
mainstream media also appeared during these periods, but with a more timid presence and ranking lower
than in the [refugees] and [syria] cases. During quiet periods, three videos with high views featuring more
conciliatory content remained stable over time (e.g. ‘10 Lies You Were Told About Islam’), although the top
of the list was still dominated by antagonistic voices (e.g. The Rubin Report, Milo Yiannopoulos, Steven
Crowder). Moreover, this query featured another specific subculture during less turbulent phases, namely
Islamic religious channels from different parts of the world (e.g. Lampu Islam, Islamic Productions) and
Muslim YouTube stars (e.g. Adam Saleh Vlogs).
Figure 5. RankFlow visualization of [islam] showing already much higher levels of variation (avRBD 0.71), although
a number of videos still show up regularly. The period after 13 June is particularly turbulent. avRBD: average RBD;
RBD: rank-biased distance.
Since these morphologies seemed to switch between stable and newsy periods, we decided to dig deeper
into two moments where such a shift happened. We selected one particularly significant period from both
[islam] and [refugees] and compared the relationship between search volume (via Google Trends), the
number of videos published and the RBD per day.
For [islam] (Figure 6), we found that RBD correlated significantly with search volume (0.337) and even
more so with the number of videos published for the query (0.756). We can thus infer that current events
drive both viewer interest and video production. When an event occurs, users not only search for relevant
terms, but also producers make event-related videos that users receive through their channel subscriptions
and actually watch due to the heightened attention. The search algorithm then picks up on this cumulative
increase in interest, leading to changes in search ranking that privilege recently uploaded items.
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Figure 6. Search volume, published video count and RBD for [islam], 11–20 June. RBD: rank-biased distance.
For [refugees] (Figure 7), however, we found inverse correlations between RBD with both search volume
(−0.750) and number of videos published (−0.188). But this impression turned around completely when we
shifted RBD values by a day: search volume (0.445) and number of videos published (0.947) suddenly
correlated very strongly. How can we explain this apparent delay in rank change? First, we are confronted
with the complicated question of the temporal synchronization between data sets that span different time
zones. Second, whereas the case of [islam] is clearly affected by the Orlando shootings, the perturbation in
[refugees] most probably responds to 20 June being World Refugee Day, an anticipated event that content
creators engage with scheduled videos. Third, both search volume and videos published represent daily
counts, whereas RBD is a measure of change between 2 days, each captured at a specific moment in time.
While the adjusted data seem to confirm the correlation between rank change and both search interest and
video production, we are reminded that the investigation of global platforms will necessarily run into
seemingly trivial issues that can have important consequences. A more formalized methodology that simply
relies on multivariate correlation or aggregate analysis would very probably not be able to pick up on these
subtleties.
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Figure 7. Search volume, published video count and RBD for [refugees], 18–23 June. RBD: rank-biased distance.
Figure 8. RankFlow visualization of [sanders], where variation reaches very high levels (avRBD 0.74). avRBD:
average RBD; RBD: rank-biased distance.
The query [trump], finally, represented the most unstable morphology, with the top positions being highly
influenced by recency (Figure 9). There was constant change and many different videos from a wide variety
of actors appeared and disappeared quickly. Channels like Fox News, which dominated the rankings, and
Trump-affiliated Right Side Broadcasting constantly uploaded new content and no video stayed in the top 20
longer than 4 days. Live streams, mostly published by Right Side Broadcasting, again accumulated high
numbers of views but were not archived, making them unavailable to researchers. The same goes for
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bootlegged TV content, which often received considerable views before getting deleted. Parodies from
known entertainers and YouTubers also received many views, but still left the rankings very quickly. Various
videos (broadcast speeches, news items, talk shows, comedic content) came in sporadically. The
morphology was largely influenced by news events (e.g. Brexit, Nice terrorist attacks) and generally right-
wing dominated.
Figure 9. RankFlow visualization of [trump], with the highest level of variation among our case studies (avRBD 0.8).
avRBD: average RBD; RBD: rank-biased distance.
Discussion
When we interrogate these findings in terms of how they shed light on YouTube’s ‘relevance’ algorithm, we
find few direct links between basic variables such as view, like or comment counts and search results. There
is little reason to think that a more thorough multivariate analysis would yield stronger connections, since
(a) the one variable YouTube used to explicitly identify as a factor – watch time – is not available via the
API and (b) query-dependent statistical factors such as ‘videos that users searching for a term actually ended
up watching’ are impossible to reconstruct from the outside. Although an investigation of the considerable
practical knowledge collected by content creators would certainly be worthwhile in that regard, our mostly
descriptive method yielded nonetheless a number of interesting results, even if strong causality remains
elusive.
First, the distinction of stable, newsy and mixed morphologies provides a way of thinking about forms of
change over time, and the combination of visual inspection and change metrics (avRBD) provides a pathway
toward both in-depth and comparative analysis. The most distinctive difference between periods of stability
and change is the age of videos: in the former we often find videos that are several years old, whereas the
latter is characterized by newly published clips that often quickly disappear from the top results. Our
tentative analysis of the factors at play shows that search volume and, in particular, publication volume seem
to be crucial in driving variation in rankings. Unsurprisingly, there is a close relationship between avRBD
values and the absolute number of unique videos appearing for each query (Table 1): during our 44 days of
observation over three times as many videos for [trump] made it into the top 20 than for [gamergate]. While
we cannot infer precise mechanics from our findings, it is clear that YouTube’s search mechanism is
designed to pick up on what we have called ‘newsy’ moments, and whenever it does, results can change
drastically from one day to the next. One could say that the algorithm switches from a Google Search mode
to a Google News mode and back, following a different rationale for each. Practices like the instance of
issue hijacking we mentioned when discussing [islam] show that content creators are at least partially aware
of this dynamic and adapt their strategies accordingly.
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Second, we have to recognize that search rankings may be heavily influenced by the site’s other features for
content discovery, namely recommendations and, most importantly, subscriptions. Although YouTube does
not divulge how video traffic distributes over different pathways, the platform’s interface now heavily
privileges channel subscriptions as a means for content creators to build and address an audience. We know
little about how this affects ranking, but this should be a reminder that any single algorithm operates in the
context of a larger system it cannot easily be abstracted from.
Third, and maybe most importantly, we found that search result rankings may well oscillate between
stability and change, but what is actually ranked is heavily influenced by both issue and platform
vernaculars. There were important differences between the seven queries, but overall we were surprised by
the strong presence of YouTube-native content, which ranges from bootleggers to grassroots content
networks, such as the highly active ‘warporn’ channels in [syria], to YouTube stars of various persuasions
appearing across issues, to ‘explainer’ videos that are remarkably persistent, to professionally produced
original shows like The Young Turks or The Rubin Report. These channels systematically beat established
news media in terms of both subscriber count and exposure in the search rankings. While YouTube may not
conform to dreams of horizontal communication and flat hierarchies, sitting on top, more often than not, is a
new elite that thrives on controversy and dissent. The most striking exception from this rule are late night
comedy shows, such as The Colbert Report or John Oliver’s Last Week Tonight, that succeed in garnering
large audiences when they address specific issues. While we cannot exclude that YouTube privileges native
content in its ranking procedures, any deeper investigation into the broader hierarchies characterizing
YouTube today would not only require an integrated perspective on ranking but also a way to reconstruct the
historical growth of the channel ecosystem to its current form. Many mainstream media producers were
latecomers on the platform and competing with channels having been active for up to a decade is proving
difficult.
Taking these three elements together, we find that our mixed methodology, initially designed to study
algorithmic ranking procedures, does indeed highlight the integrated nature of ranking cultures: when
focusing on the actual videos returned as search results, the method almost flips on its head and, instead of
investigating quantitative factors, we end up studying the peculiar content and authors through a lens that
highlights their respective relevance or resonance (cf. Rogers et al., 2009).
Conclusion
The workings and specifications of algorithms involved in social, cultural and political decisions have
recently moved to the centre of attention in areas such as media studies, philosophy and legal scholarship.
The ability to audit algorithms (Sandvig et al., 2014), in order to understand and critique how they work and
what they do, is being demanded not only by scholars, but also by a growing array of social actors. In this
article, we have developed a methodology that first of all makes algorithmic outputs visible and offers a
pathway toward describing them through a combination of visual analysis, computational measures and in-
depth investigation of actual contents. Our main findings concern, on the one side, the striking shift between
stability and variation over time, which shows that YouTube’s search function is highly reactive to attention
cycles, and, on the other side, the dominance of YouTube-native contents. Cases like the ‘warporn’ videos in
the [syria] query and the overall presence of often (far) right leaning YouTube personalities show that the
video platform arranges search ranking in a way that allows highly active ‘niche entrepreneurs’ to gain
exceptional levels of visibility. Feeding on controversy and loyal audiences, these channels consistently
appear in top positions, even if their videos most often receive fewer views than more mainstream or
conciliatory voices. Contrary to the idea that simple popularity metrics and the search for the lowest
common denominator drive visibility online, we were able to get a glimpse at complex ranking cultures that
reward platform-specific strategies and audience activation through strongly opinionated expression.
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Throughout the article, we have emphasized two connected methodological perspectives or caveats that
we want to quickly restate. First, the search ranking algorithm may be a contained technical procedure, but it
makes little sense to abstract it from the larger system it is embedded in. And, second, platform and issue
vernaculars, content strategies and attention cycles flow through these complex front-end and back-end
arrangements in ways that make them part of YouTube’s functioning in ways that go far beyond merely
producing data for algorithmic input. Looking at a single instance of algorithmic work forced us to confront
the realities of an intricate mesh of mutually constitutive agencies that frustrate our desire for causal
explanation. Access to the mythical source code would not solve this problem. It would also do little to
alleviate the even more fundamental problem that the ranking of viewpoints is not a problem to be solved
but an ongoing conundrum and site of struggle. Our decision to examine and discuss YouTube’s search
function in the context of concrete sociocultural issues or controversies is – at least in part – inspired by
doubts about forms of disembodied technological ethics that consider ranking to be something that can be
discussed, in normative terms, independently from the very matters it acts upon.
To move forward, we propose to develop this work along three related axes. First, we hope to apply our
methodology to a wider array of queries. There are many sections of YouTube, such as music or how-to
videos, that are highly relevant in terms of view numbers and commercial significance. This would shed
light on ranking in a wholly different context, where different social dynamics may yield different
morphologies. Second, the formal part of our methodology, based on quantitative measures of change, could
be easily applied to thousands of (popular) search queries, allowing for an extensive analysis of ranking
patterns on YouTube. This could go as far as providing ways to delineate and map subject areas according to
how prone to change they are. Third, our approach could be further extended in the direction of descriptive
assemblage by including other constitutive elements of the YouTube platform, such as recommendation
patterns, subscription dynamics, channel networks, production schemes and optimization strategies. Such a
broader perspective would have to incorporate the company’s strategic shaping of their platform, including
advertisement policy, copyright enforcement and video deletion, for example, around issues such as sex,
racism or self-harm. Only a perspective that situates the technical deeply in the social will be able to account
for the effects of platform politics.
Notes
1. This discussion draws on standard concepts from the field of Information Retrieval. For an excellent overview, see
Manning et al. (2008).
2. This could be elements such as time, location or operating system used, going as far as including entire user
profiles. Personalization and localization are ways to ‘enrich’ the query with such contextual elements.
3. YouTube took this information offline in June 2015. An archived version can be found here:
[Link]
hl=en&ref_topic=6046759
4. [Link]
5. YouTube delivers up to 500 results for the ‘search: list’ endpoint, but since we were planning to focus on the top
results, 300 results seemed largely sufficient. It is worth mentioning that YouTube’s API has very few limitations
and would allow for capturing daily search results for tens of thousands of queries. There are no guarantees
concerning the sustainability of this considerable openness, but compared to other services, the YouTube API has
been remarkably stable in recent years.
6. According to the two sides of the controversy, gamergate is either an organized online harassment campaign against
women within the game industry or a movement preoccupied by a perceived lack of ethics in gaming journalism.
7. [Link]
8. For the exact normalization procedure, see [Link]
9. Every channel we mention by name in this article has at least 10,000 subscribers.
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10. Since users tend to stick to the first few search results, we selected a value of 0.8 for p, which means that changes in
the first five results will represent 86% of the RBD value.
11. We define amateur channels as those lacking markings of corporate professionalism, such as a clear corporate
identity or high production values.
12. The lower comment count on the later date reminds us of an important platform feature that allows content creators
to delete comments from their videos.
13. Fan-funding platforms such as Patreon increasingly represent an important income stream. The Rubin Report
received a monthly stipend of $24,263 from its Patreon supporters as of early February 2017.
14. [Link]
15. We define YouTube stars as individuals or channels with very high numbers of subscribers (500,000+) that focus on
YouTube for publishing content.
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Author biographies
Bernhard Rieder is an Associate Professor of New Media and Digital Culture at the University of Amsterdam and a
collaborator with the Digital Methods Initiative. His research focuses on the history, theory, and politics of software and
in particular on the role algorithms play in social processes and in the production of knowledge and culture.
Ariadna Matamoros-Fernández is a PhD candidate in the Digital Media Research Centre (DMRC) at the Queensland
University of Technology. She holds an MA from the Digital Methods Initiative, University of Amsterdam, and a BA in
Journalism from the Autonomous University of Barcelona. Her research explores the entanglement between technology
and users’ practices in the cultural dynamics of race and racism online.
Òscar Coromina is an Associate Professor and researcher at the Department of Audiovisual Communication and
Advertising at Universitat Autònoma de Barcelona. He holds a PhD in media content in the digital age and his research
is focused on the mediation of political disputes through social media.
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