aL;f}+ jflif{sf]T;j :dfl/sf @)*)

20th Anniversary Souvenir 2024

@= b"=;+=sf= l7dL tyf cGtu{tsf sfof{nox¿sf] nflu M/S Service Outsource Contract sf] vr{ Service sf]
Infotech Service [Link]. Lalitpur sf] k|:tfj 5gf}6 Volume / kl/0ffddf lge{/ /xg] x'bF f o:tf] vr{ Work Volume
eO{ pQm kmd{n] sfo{ ul//x]sf] 5 . a9\bf a9\g] / Work Volume sd x'Fbf 36\g' :jefljs g} xf] .
#= b"=;+=sf= 5fpgL tyf cGtu{tsf sfof{nox¿sf nflu M/S Manpower Outsource Contract Model df vr{ l:y/ x'G5 .
Paradise Singh JV, Lalitpur sf] k|:tfj 5gf}6 eO{ pQm d"ntM Service Contract ubf{ ;Demf}tf adf]lhd ;]jfk|bfosn]
kmd{n] sfo{ ul//x]sf] 5 . laxfg & M)) ah] b]lv a]n'sf & M)) ah];Dd ;]jf pknAw
u/fpg'kg]{ Joj:yf ePsfn] of] Joj:yfaf6 ;]jfu|fxLn] nfe
pk/f]Qm tLgj6} kmd{n] ut cf=j= sf] @)&( sflQ{s
lng'sf] ;fy} sDkgLsf] 5lj pRr agfpg ;d]t of]ubfg k'u]sf]
dlxgfb]lv pk/f]Qm sfof{no cGtu{tsf] FTTH Network b]lv
cj:yf 5 . k|To]s JolQm h'g;'s} ;dodf 8f6f ;]jfk|lt lge{/
Fiber Distribution Network – FAP - Drop Fiber x'Fb} CPE
/xFb} uPsf] 5 . s]xL If0fsf] nflu klg ;]jfaf6 jl~rt x'g'
;Dd_ sf] Network sf] ;Dk"0f{ ljt/0f tyf dd{t ;Def/ sfo{
k/]df p;nfO{ a]r}gL ;'? x'G5 . kmntM sDkgLsf] ;]jfk|ltsf]
ub}{ cfPsf] 5 . o;/L Service Outsource ubf{ s'g} klg
wf/0ff kl/jt{g u/L j}slNks ;]jfsf] 5gf}6tkm{ nfUb5g\ .
sDkgLx¿nfO{ lgDgfg';f/ kmfObf x'g] b]lvG5 M
sDkgLsf] nflu clxn]sf] ;Gbe{df Customer Churn out
!= Labour Cost sd x'g' /f]Sg' g} 7"nf] r'gf}tL /x]sf] 5 . o;sf] nflu klg sDkgLsf]
@= sfo{sf] dxTj cg'¿k sfo{ ug{' ;Sg' Sales Support / Maintenance Support k|efjsf/L agfpg
#= Talent Manpower pknAw u/fpg ;Sg' jf~5gLo /x]sf] 5 .
$= 24 Hour sfddf nufpg ;Sg' .
%= Out Side Expert leq\ofpg ;Sg' oxL ;Gbe{df cWoog ubf{ Service Contract Outsource
^= pTkfbsTj j[l4 Model sf ;sf/fTds kIfnfO{ o;/L u|x0f ug{ ;lsG5 M
&= vr{ sd, /fhZj j[l4df ;xof]u  laxfg & M)) ah]b]lv a]n'sf & M)) ah];Dd ;]jf
*= cGo pknAw x' Fbf ;] j fu| fxLx¿nfO{ After Sales Support /
dfly pNn]lvt kmfObf ePtf klg g]kfn 6]lnsdsf] Maintenance Service pknAw eO{ ;]jfu|fxLsf] Level of
Specification df sfo{ ;do laxfg & M)) ah]b]lv a]n'sL Satisfaction pRr /x]sf],
& M)) ah];Dd dfq /x]sf] 5 . o;/L Outsource af6 FTTH  e'QmfgL Output/ Result ;Fu k|ToIf ;DalGwt ePsfn]
sf] h8fg tyf dd{t ;Def/ sfo{x¿ u/fpFbf ;]jfu|fxLx¿n]
Prompt Response Pj+ Effective Service
After Sales Support / Maintenance Support k|fKt u/L
Delivery eO{ ;]jfu|fxL / sDkgLlarsf] ;DaGwdf
;]jfu|fxLx¿sf] Level of Satisfaction a9L kfOG5 . jt{dfg
;Gbe{df ;]jfu|fxLsf] x/]s If0f dxTjk"0f{ /x]sf] 5 . s'g} klg ;sf/fTds cj:yf b]lvPsf],
;dodf lgjf{w ¿kdf ;]jf pkof]usf] cj;/ ;]jfu|fxLnfO{  ;jf/L ;fwgsf] Joj:yfkgsf] hDd]jf/L ;DalGwt
pknAw ePg eg] ljsNksf] af/]df ;f]Rg yfN5g\ . After cfk"lt{stf{sf] /xg],
Sales Support k|efjsf/L x'g ;Sbf sDkgLsf] ;fvdf ;d]t  6'N; pks/0fx¿sf] Joj:yfkgsf] lhDd]jf/L ;DalGwt
;sf/fTds k|efj kl//x]sf] / u|fxs dd{t ;Def/ sfo{df cfk"lt{stf{sf] /xg],
;Gt'li6 a9\g uO{ ;]jfu|fxLx¿sf] g]kfn 6]lnsdsf] FTTH  Monitoring And Supervision ;xh / k|efjsf/L
;]jfk|ltsf] Response ;sf/fTds aGb} uPsf] kfOG5 . 9ª\uaf6 x'g],
cfly{s kIfsf] ljZn]if0fM  cfk"lt{stf{ k|lqmofk|lt geO{ Result k|lt pQ/bfoL x'g] .
sDkgLn] Manpower Outsource Contract / Service cfufdL sfo{qmd
Outsource Contract b'j} k|lqmofsf] t'ngfTds cWoog ubf{ dfly pNn]lvt Outsource Company x¿sf If]qx¿dWo]
of] k|lqmof csf]{ k|lqmofsf] t'ngf a9L af]lemnf] jf vlr{nf] eGg] s]xL If]qx¿df FTTH ;]jfsf] Outsourcing ug]{ / s]xL If]qx¿df
cj:yf /xFb}g . sl/a sl/a kfFrb]lv ;ft k|ltztsf] km/s cw{bIf sfdbf/ lnP/ (Manpower Outsource) Copper tyf
b]lvg] cj:yf kfOG5 . Fiber sf] ;Dk"0f{ sfo{x¿ @)*) df3 ! ut]b]lv u/fpg] nIosf

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 aL;f}+ jflif{sf]T;j :dfl/sf @)*)
20th Anniversary Souvenir 2024

;fy afUdtL k|fb]lzs lgb]{zgfnon] M/S Infotech Service s]lGb|t u/L cfGtl/s hgzlQm kl/rfngdf hf]8 lbg] . xfnsf]
Pvt. Ltd. ;Fu ;Demf}tf ul/;s]sf] 5 . cfly{s kIfnfO{ s]nfpFbf l:yltdf w]/} nfOgx¿ kmfOa/df ?kfGt/0f eO;s]sf] cj:yf /
!)) hgf cw{bIf sfdbf/sf] dfl;s hDdf ?=@!,*(,^)).)) gofF h8fgdf w]/} Effort k|of]u ug'{kg]{ gePsfn] hl8t FTTH
-Eof6 afx]s_ / hDdf #* j6f uf8Lsf] dfl;s ?=@@,*),))).)) ;]jfx¿sf] After Sales Service sf] nflu cfGtl/s hgzlQmsf]
-Eof6 afx]s_ u/L dfl;s hDdf $$,^(,))).)) vr{ x'g] pkof]usf] ;Defjgf /xG5 . t;y{, ;f]xL kIfdf k|fyldstf
b]lvG5 . lbg] . Preventive Maintenance nfO{ Wofg lbP/ sfo{ ug{
pk;+xf/ ;s]df, Shift Duty nfO{ sd u/]sf] v08df Operating Cost
36\g ;Sg] b]lvG5 . sDkgLsf] zfv hf]ufpg, u|fxsdfem
sDkgLsf sd{rf/L, Outsource Manpower / Outsource sDkgLsf] ;]jf af/]df hfgsf/L lbg, k|rf/ k|;f/ ug{, u|fxssf]
Service af6 sfo{ u/fpFbf k|of]ufTds / ef]ufOaf6 lgDgfg';f/
3/leq uP/ ;]jf dd{t ug{ cflb sfo{x¿ Outsource eGbf
kIfnfO{ cfTd;fy ug{ ;Sbf sDkgLn] bL3{sfnLg ¿kdf nfe Insource af6} u/fpFbf u|fxsju{sf] dg lhTg ;lsG5 /=6]lnsd
xfl;n ug]{ b]lvG5 . k|ljlwsf] ljsf;;Fu} k|ljlw cjnDag u/L ;]jf ljt/0fsf] nflu
cfly{s kIfnfO{ s]nfpFbf Outsource ubf{ klg cfly{s sDkgLn] s/f/df eP klg tLg÷rf/ txsf k|fljlws sd{rf/L
Jooef/sf b[li6n] w]/} ldtJooL x'g] jf nfut k|efjsf/L x'g] lnPdf sDkgLsf] Ambassador eP/ sfo{ ug]{ s'/fdf kSs}
cj:yf gePsfn] ;]jfsf] u'0f:t/ sfod /fVg a9L k|fyldstf s;}sf] b'Od{ t gxf]nf .

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 aL;f}+ jflif{sf]T;j :dfl/sf @)*)
20th Anniversary Souvenir 2024

Issues and Challenges in Public

Procurement of Nepal
Public procurement is the process of acquiring
goods, services, or construction from an
external source. As per the definition of Public
Procurement Act, 2063 procurement means
acquisition of any goods, consultancy services or
other services or carrying out or causing to be carried
out any construction works, by a public entity. It
refers to the process by which public entities
purchase goods or services from external sources.
Prem Bahadur Singh, CA
The procurement process typically involves the Deputy Manager
issuance of a request for proposal (RFP) or invitation Wireless Service Directorate
for bid (IFB), followed by a review of proposals or
bids and the award of a contract to the most qualified prime minister to ensure good governance in the
bidder. Public procurement plays the important role procurement system of public entities. It has
in the country as it can contribute to promoting established a centralized e-Government Procurement
socioeconomic development, competitiveness, (e-GP) System for nationwide public procurement
efficiency, transparency and good governance. management which can be taken as a positive step
Around 25% of the annual national budget has been to promote E-governance. According to PPMO,
allocated for public procurement. Thus, it should good governance is one of the key challenges in
be utilized to achieve maximum benefits for public public procurement system in Nepal. There is a need
interest. It can be made more result-oriented by for strengthening the institutional capacity of the
adopting principles of public procurement and public entities to make it more functional in
international best practices. maintaining transparency, accountability,
effectiveness, efficiency, and economy in public
Public procurement is governed by rules and procurement proceedings of Nepal.
regulations that are designed to ensure fairness,
competition, and transparency in the process. The
Public Procurement Act, 2063 (BS) and Public
Procurement Regulation, 2064 (BS) have been
enforced as the public procurement laws of Nepal
to make the processes and decisions relating to
public procurement competitive, transparent,
objective and reliable. Public Procurement laws
ensure the equal opportunity for producers, sellers,
suppliers, construction entrepreneurs or service
providers without any discrimination. It also ensures
good governance by enhancing the managerial
capacity of public entities and value for money not
only on the minimum purchase price (economy) but
also on the maximum efficiency and effectiveness
of the purchase. Public Procurement Monitoring
Office (PPMO) has been established as the
government agency and placed directly under the

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