Wizards & Warriors Solutions
Receive a Mmsystem 266 error or black screen in the game:
You are prompted to choose between running a complete Setup or copying all files again,
choose to copy all the files again.
Or, you can extract the files you want to replace from the original Windows disks or CD-
ROM. If you have Windows 98, to extract a copy of the [Link], [Link], and
[Link] files, use System File Checker (SFC). For information about using the Extract
tool or SFC, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q129605
TITLE: How to Extract Original Compressed Windows Files
You can use the extract tool to extract new copies of the [Link] and [Link]
files.
- To replace only the [Link] file, follow these steps:
1) In Control Panel, double-click the Multimedia icon.
2) On the Devices tab, double-click Media Control Devices.
3) Click the Motion Video Device media control, click Properties, and then click
Remove.
4) Shut down Windows, turn off your computer, leave it off for at least three seconds,
and then turn it back on.
5) In Control Panel, double-click the Add New Hardware icon.
6) Click Next, click No, click Next, click Other Devices, and then click Next.
7) In the Manufacturers box, click Microsoft MCI. In the Models box, click Motion
Video Device (Media Control), and then click Next.
8) Click Finish. When you are prompted to restart your computer, do so.
For more information refer to the following page:
[Link]
The game may not be detecting the proper Codec used to play the .avi files. You will
need to install the Windows Codecs. This will require your Windows CD to install the
Codecs.
1) Go to Start / Settings / Control Panel. Double-click the Add/Remove Programs icon.
2) Click the Windows Setup tab.
3) Double-click Multimedia.
4) Find the listing for Video Compression.
5) If it is checked, uncheck it and click OK and then Apply. Reboot your system. Repeat
this process. But only this time, check Video Compression. Press OK. It will ask for the
Windows CD. Make sure to reboot the system when the install process is complete.
6) If Video Compression is not checked, check it. Press OK. It will ask for the Windows
CD. Make sure to reboot the system when the install process is complete.
EXPLANATION:
This error can occur if any of the following files are damaged or missing from the
Windows\System folder:
[Link]
[Link]
[Link]
Note that reinstalling the Multimedia component using the Add/Remove Programs tool in
Control Panel does not replace these files.
Receive a Mmsystem 296 error or black screen in the game:
You will need to go to the following website and download and install the [Link]
file.
[Link]
The game may not be detecting the proper Codec used to play the .avi files. You will
need to install the Windows Codecs. This will require your Windows CD to install the
Codecs.
1) Go to Start / Settings / Control Panel. Double-click the Add/Remove Programs icon.
2) Click the Windows Setup tab.
3) Double-click Multimedia.
4) Find the listing for Video Compression.
5) If it is checked, uncheck it and click OK and then Apply. Reboot your system. Repeat
this process. But only this time, check Video Compression. Press OK. It will ask for the
Windows CD. Make sure to reboot the system when the install process is complete.
6) If Video Compression is not checked, check it. Press OK. It will ask for the Windows
CD. Make sure to reboot the system when the install process is complete.
EXPLANATION:
This can be caused if the .AVI files are no longer associated with any media player or if
the Microsoft .AVI file support libraries are missing or damaged.
While playing I get a BSoD Error:VMM(01)+0000DC99 error E0028C000EC99,
then if I try to press any key it drops to the desktop.
Disable AGP support from Dxdiag.
1) Go to Start > Run
2) Type the following in the Run box:
dxdiag
3) Click on the display tab.
4) Click the Disable AGP button at the bottom.
5) Close the window and try the game again, it should work now
Black screen on launch:
- Make sure you have the latest video and sound card drivers from the manufacturers'
websites.
- Make sure that your system meets the minimum system requirements for the game that
are listed on the bottom of the box.
- Set your desktop settings to 640 by 480 and High Color (16 bit).
1) Click on Start, go to Settings, and click on Control Panel.
2) When the Control Panel comes up, double-click on the Display icon.
3) Click on the Settings tab.
4) Modify the Color Palette to say High Color 16 bit and the Desktop Area to 640 by 480.
5) Click on the Apply button once the changes have been made and follow the on-screen
prompts to finish the process.
- All background applications must be shutdown prior to running the game.
1) Press CTRL+ALT+DEL keys to bring up the Close Program window.
2) The only programs you need to leave open are Systray and Explorer.
3) Highlight the program you want to close and click on the End Task button.
4) Once all the programs are closed EXCEPT Systray and Explorer, you can try the game
once again.
- Make sure that Direct 3D is enabled.
1) Click on the Start button ->select Run and type in dxdiag
2) Click the OK button.
3) In the DirectX Diagnostic Tool, select the Display tab.
4) At the bottom make sure that DirectDraw Acceleration and Direct3D Acceleration are
enabled.
The Install option is not on the splash screen:
WE DO NOT ADVISE EDITTING THE REGISTRY UNLESS THERE IS A
DISTINCT NEED. DOING THIS IMPROPERLY MAY RESULT IN ADVERSE
SYSTEM PERFORMANCE. BACK-UP REGISTRY BEFORE PERFORMING ANY
EDITS.
To fix this you will have to remove a registry key that the installer creates:
1) Go to the Start menu and then to the RUN option. Type REGEDIT and press the OK
button.
2) In the registry, open up the folder called "HKEY_LOCAL_MACHINE"
3) Open the "Software" folder. Look for a "Microsoft" folder and open it.
4) In the "Microsoft" folder look for a folder called "Windows" and then a folder called
"Current Version" and open it.
5) Look for a folder called "Uninstall" and open it
6) Here you will find a "Wizards and Warriors" folder. Delete it.
7) Close the registry editor and reboot the system.
Once rebooted insert the CD and the splash screen will come up and the install option
will be available.
EXPLANATION:
If the installer crashes out due to turning off the system while the game is installing,
power failure etc it will leave a registry key in the windows registry that will not allow
you to install the game.
My mouse "smears" across the screen.
- Make sure you have the latest video and sound card drivers from the manufacturers'
websites.
- Set your desktop settings to 640 by 480 and High Color (16 bit).
1) Click on Start, go to Settings, and click on Control Panel.
2) When the Control Panel comes up, double-click on the Display icon.
3) Click on the Settings tab.
4) Modify the Color Palette to say High Color 16 bit and the Desktop Area to 640 by 480.
5) Click on the Apply button once the changes have been made and follow the on-screen
prompts to finish the process.
- All background applications must be shutdown prior to running the game.
1) Press CTRL+ALT+DEL keys to bring up the Close Program window.
2) The only programs you need to leave open are Systray and Explorer.
3) Highlight the program you want to close and click on the End Task button.
4) Once all the programs are closed EXCEPT Systray and Explorer, you can try the game
once again.
In town I can't click on some of the buildings. I am running Windows 2000.
This game does not support Windows 2000. We have seen this problem before on
Windows 2000 machines. At this time there is no fix for the problem. You must play in
Windows 95/98/ME.
The following is an unsupported workaround. Activision cannot be responsible for trying
the following solution:
Get Virtualdub from the following site: [Link]
Load the .AVI files into Virtualdub.
Save the .AVI files as Old-format.
I can see in the options, but when I am in the Town it is dark.
- Make sure you have the latest video card driver from the manufacturer's website.
- Go to the Setup Options and click the Graphics button. Adjust the gamma settings by
using the slider bar.
- It may also be necessary to adjust the gamma settings for your video card in the display
properties in Windows before starting the game.
1) Click on Start, go to Settings, and click on Control Panel.
2) When the Control Panel comes up, double-click on the Display icon.
3) Click on the Settings tab and then click the Advanced button.
4) Click on either the Color or Color Management tab and adjust the gamma settings.
I get an error reading: Deep6: Tranrotiox Translation Mismatch
We believe that this is an installation problem. What we would ask that you do is to
uninstall the game, then make the following changes before reinstalling:
1) Right-click on My Computer
2) Select Properties
3) In the new window select the Performance tab
4) Click on the File System button
5) Move the supplemental cache size slider to Small
6) In the Optimize access pattern for select No read-ahead
7) Click Apply then OK
8) Restart your system