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INTRODUCTION

Under the scheme of the current health legislation in Colombia, it is mandatory that all
plant that engages in manufacturing, processing, preparation, packaging,
storage, transportation, distribution, and marketing of food and raw materials
of food must have a formal program for the supply and control of the
quality of drinking water, which ensures the availability, supply, and quality of water,
avoiding the risk of contamination by microbiological, chemical or physical factors. In the
company INDUSTRIAS ARDICAR S.A.S (RAIN OF GOLD), this program is essential
for obtaining a wholesome, harmless, and quality food. The control program of
Water quality is one of the prerequisites of the HACCP plan, it is a type of requirement.
legal and also a demand and expectation of customers.

For the food industry, water is the fundamental engine in the development of its
processes, a shortage of it strongly impacts the functioning
normal in its activities as well as its quality, a factor that affects the processes of
cleaning and disinfection are effective or the safety of a product is guaranteed when
for its preparation, water is either raw material or input.

The rational use of water resources not only in process activities but also in
hygienic habits of operational and administrative staff allow for greater efficiency
and a stable financial cost.

This program describes the ways in which the company INDUSTRIAS ARDICAR S.A.S
(RAIN OF GOLD). Obtains the water resource, the type and storage conditions, its
management and treatment, the internal and external analyses, the physicochemical parameters and
microbiological control, the use and verification activities at different stages.

Elaborated by: Leader of Reviewed: Coordinator Approved: Team of Date of

program. Quality Management safety approval
Supervisor of
production.
13/09/16
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SIGNED ON SIGNED ON
ORIGINAL ORIGINAL

TABLE OF CONTENTS

INTRODUCTION
TABLE OF CONTENTS…………………………………………………………………….2
1. OBJECTIVES…………………………………………………………………………………3 1.1
General Objective……………………………………………………………………3
1.2 Specific objectives.................................................................3

2. SCOPE………………………………………………………………………………….3
3. DEFINITIONS……………………………………………………………………………3
4. RESPONSIBLES…………………………………………………………………………. 5
5. NORMATIVE FRAMEWORK………………………………………………………………….. 6
6. THEORETICAL FRAMEWORK……………………………………………………………………….. 6
7. PROGRAM DEVELOPMENT..............................................................9 7.1
Description of the sources..........................................................9
7.2 Water Conduction Networks ......................................................... 10
7.3 Storage Systems .................................................. 10

7.4 Description of drinking water treatment…………………………………… 10

7.5 Use of water resources.......................................................... 12
7.6 Management of water resources......................................................... 12

7.7 Parameters for controlling the quality of drinking water……………………………. 13

7.8 Procedure for water sampling……………………………………16
7.9 Sampling plan…………………………………………………………………..16
7.10 Cleaning and disinfection…………………………………………………………17
8. VERIFICATION…………………………………………………………………………..17
9. CONTINGENCY PLAN.................................................................18

10. REFERENCE DOCUMENTS……………………………………………………..19

[Link] RECORDS…………………………………………………………19
12. APPROVAL…………………………………………………………………………….20
13. ANNEXES…………………………………………………………………………………..20
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Flowchart of the water purification process for bottled water LLUVIA DE ORO. Manufactured by INDUSTRIES
ARDICAR S.A.S.

OBJECTIVES

1.1. General Objective

Ensure the continuous supply and quality of water for operation and processing
of safe products in the company INDUSTRIAS ARDICAR S.A.S (GOLDEN RAIN).
Checking their compliance with the company's own requirements.

1.2. Specific Objectives

Train the personnel responsible for the program in its implementation.

Implement strategies to raise staff awareness about the rational use of resources.
water.

Constantly monitor the water resource consumption at the Aguachica plant.

to identify deviations and take timely actions to control costs
additional.

Ensure the hygienic and sanitary conditions of the storage tanks and the
proper treatment of drinking water for the different activities of the company.

Identify the non-conformities and determine the respective corrective actions.

of the normal development of the water quality control program procedures.

Identify the appropriate strategies to adopt in case of a shortage.

of water in the plant.
Constantly verify the quality of the drinking water supplied in the company.
INDUSTRIAS ARDICAR S.A.S (GOLD RAIN), for the development of its processes
productive.
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2. SCOPE

This program includes water supplied by a groundwater well and reused water;
used in the different activities of the company INDUSTRIAS ARDICAR S.A.S
(GOLDEN RAIN). (Production processes, steam generation, ice banks, towers of
cooling, administrative area, cafeteria, sanitary services.

3. DEFINITIONS
Raw water. It is that which has not been subjected to a treatment process.
Drinking water or water for human consumption. It is that which meets the characteristics
physical, chemical, and microbiological, under the conditions specified in Decree 1575/07 and
Resolution 2115/07 and other regulations that govern it, is suitable for human consumption.
use in direct drinking, in food preparation or in personal hygiene.
Microbiological analysis of water. These are the laboratory procedures that are carried out to
a water sample for human consumption to evaluate the presence or absence, type and
number of microorganisms.
Basic analysis. It is the procedure carried out to determine turbidity, color.
apparent, pH, free residual chlorine or residual disinfectant used, total coliforms and
Escherichia coli.

Complementary analysis. It is the procedure carried out for the determinations.

physical, chemical and microbiological parameters not covered in the basic analysis, which are stated in
Resolution 2115/07 and all those identified in the risk map.

Physicochemical analysis of water. These are laboratory procedures that are carried out
a sample to evaluate its physical, chemical, or both characteristics.

Characteristic. Term used to identify elements, compounds, substances and

microorganisms present in water for human consumption.

Water quality. It is the result of comparing physical, chemical, and

microbiological findings in the water, with the content in the regulations that govern the
subject.
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Free residual chlorine. It is the portion that remains in the water after a period of
defined contact, which reacts chemically and biologically as hypochlorous acid or as
hypochlorite solution.

Coliforms. Gram-Negative bacillary bacteria that ferment lactose to

temperature of 35 to 37 ºC, producing acid and gas (CO2) within 24 to 48 hours. It
they are classified as aerobic or facultatively anaerobic, they are oxidase negative, they do not form spores and
they present enzymatic activity of B-galactosidase. It is an indicator of contamination
microbiological water for human consumption.

Apparent color. It is the color that the water presents at the time of its collection without having...
filtered through a 0.45-micron filter.
Escherichia coli - E-coli. Gram-negative non-spore-forming aerobic bacillus, characterized by
to have specific enzymes such as B-Galactosidase and B-Glucuronidase. It is the indicator
I need microbiological fecal contamination in water for human consumption.
Supply source. Deposit or body of surface or underground water used in a
supply system to the population, whether it be from atmospheric or surface waters,
subterranean or marine.

Water analysis laboratory for human consumption. It is the public establishment or

private, where the processes of analyzing physical characteristics are carried out,
chemical and microbiological characteristics of water for human consumption, which must meet the
requirements set forth in Decree 1575/07 and Resolution 2115/07 and others
current health regulations.

pH. Potential of Hydrogen. It represents the acidity or alkalinity of water before or after the
water purification treatment.

Distribution network or public network. It is the set of pipes, fittings, structure and
equipment that conducts water from the storage tank or treatment plant
up to the household connections.

Potentially toxic substances. They are those of natural or synthetic origin that can
cause harmful effects to organisms with which they come into contact, includes substances
used in household activities, production of goods or services, and pesticides, which
They can be present in water for human consumption.

Contact time for the disinfectant. It is the time required from the application of the
water disinfectant until the formation as a product of theresidual of the disinfectant, so that
that concentration allows for the inactivation or destruction of the microorganisms present in the water.
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Treatment or purification. It is the set of operations and processes that are carried out on
raw water, in order to modify its physical, chemical, and microbiological characteristics,
to make it suitable for human consumption.

Turbidity. It is due to the presence of organic or mineral materials in suspension; it is

associated with the color and the degree of difficulty in the passage of light through it.

Acceptable value. It is the one established for the concentration of a component or substance, that
ensures that drinking water poses no known health risks.

4. RESPONSIBLE PARTIES

Water quality control program leader "Production Supervisor":

Ensure the adequate supply and quality of drinking water for the company.
Keep the program updated, share it with all staff, and ensure compliance.
compliance with it.
Production Director: Ensure the rational use of water resources in all
processing and sanitation activities in the plant.
Quality Analysts: Verify the physicochemical and microbiological characteristics
of drinking water from its supply to its use in various processes.
●Technical treatment operator: Monitor the supply, conditions of
storage, chlorination, water quality characteristics and consumption in the
company INDUSTRIAS ARDICAR S.A.S (GOLD RAIN), reporting the
incidents found.
●Industrial services operator: Monitor the supply, conditions of
storage, chlorination, and quality characteristics of water in the company
INDUSTRIAS ARDICAR S.A.S (RAIN OF GOLD), reporting the incidents
found.

5. NORMATIVE FRAMEWORK
Resolution 2674 of 2013: Good manufacturing practices.
Decree 60 of 2002: HACCP Hazard Analysis and Critical Control Points
Law 373 of 1997: Program for efficient use and water savings
Resolution 2115 of 2007: Water quality for human consumption
Decree 1575 of 2007: Water Quality
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6. THEORETICAL FRAMEWORK.

THE USE OF WATER IN FOOD PRODUCTION

Water is routinely used in food production as an ingredient, element.

for cleaning or sanitation and for manufacturing purposes. The water used in production and
in cleaning, it is the one that is in direct contact with food, which is why it must be
potable, that is, free of taste, odor, color, and with excellent microbiological quality.

The one used in the production of heat (boilers) and cold (refrigeration) does not necessarily
It must have those characteristics. It can be recycled water that also minimizes costs.
company. The hardness of water, caused by the presence of substances such as calcium,
magnesium, iron, and aluminum causes the formation of precipitates in the pipes and is
harmful in the boilers. To avoid this problem, they can be softened through various
methods such as the use of lime and soda and ion exchange. According to the amount of
calcium that contains water is classified as follows:

Softness: 0 to 75 mg/l as CaCO3

Moderate: 75 to 150 mg/l as CaCO3
Hardness: 150 to 300 mg/l as CaCO3
Very hard: more than 300 mg/l

Water sources

Two sources of water supply are known: groundwater and surface water.
The first are captured through aquifers or geological formations that store
water. Generally, groundwater has good sanitary conditions and is suitable for the
consumption; it should occasionally be treated.

The surface waters of lakes and rivers contain organic matter and other impurities.
like important microorganisms, causing enteric infections, among which are
they include cholera, salmonellosis, bacillary dysentery, and others. This water is extracted from the
source through engineering works called catchments. They are stored in tanks for
subsequently treated physically, chemically, and biologically.1

Sanitation and Legislation in the Food Industry

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Water quality

In Colombia, the agri-food sector is required to have a water supply.

sufficiently potable for use in food production to ensure that they
they do not become contaminated. Drinking water is water suitable for human consumption (for example,
for drinking, cooking, and food preparation) and, in principle, it cannot contain microorganisms
nor other contaminants that may pose a danger to human health.
Generally, water quality is determined by its origin, which also establishes whether it is
It is necessary to apply a treatment to ensure that water standards are met.
potable and can be safely used in food production (for example, that
safe sea for human consumption.2
Water treatment

Water treatment processes remove pathogens and impurities that, if not addressed...
ingesting them can be harmful to human health.
Although the treatment processes vary depending on the source of the water, they usually
add an absorbent material to the water that clumps dirt together and forms heavy particles, the
which settle at the bottom of the water tank. Next, the water is filtered to
remove even smaller particles. Finally, a small amount may be added.
safe for human consumption of some disinfectant, like chlorine, that kills any
microorganism that still remains in the water.

The supply and treatment of privately sourced water used by the sector
Agri-food is the responsibility of the specific food company that uses the
supply. Normally, to ensure that the water is suitable for human consumption and is
Water whose supply originates from private sources can be used in food production.
will require treatment and continuous verification after it (for example, tests of
laboratory).3
Water usage
There are four broad uses of water in food production:

Primary production (for example, agriculture).

Cleaning and sanitation.
As an ingredient or component of an ingredient.
Transformation operations (for example, heating or cooling).

Directive 98/83/EC of the Council of November 3, 1998 concerning the quality of water intended for
human consumption.
3
Water in food production and processing: quantity and quality
concerns. Food Control 14(5):283-299.
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The most widespread use of water is irrigation in primary plant production (for example,
the vegetables). Livestock farming (for example, for dairy production) also needs
large volumes of water for the watering of animals and the general hygiene of the
animals and the equipment (for example, cleaning and sanitizing the milking utensils).

Clean seawater, that is, seawater that does not contain pathogens or others.
harmful contaminants in amounts capable of compromising food safety, not
it is potable, but its use is allowed in transformation operations, such as washing of
whole fishery products and mollusks.

Water reuse through recycling is becoming a component of the

food transformation is increasingly important, as it allows for the conservation of water, reduces
the costs and provide security in water supplies.

In some circumstances, the agri-food sector uses non-potable water, for example in the
fire prevention and steam production. In these cases, water must be marked
clearly like non-potable water and should not be connected to the supply of
water used directly in food production nor any possibility that
mix with her.4
Storage of drinking water in Plant

In the food industry, water storage is one of the most important factors.
important to consider. An excellent sanitary design of the tanks or units of
storage, allows to guarantee the appropriate conditions of quality and safety of the water
to be used in the different processing or cleaning and disinfection activities.

The tanks can be underground or above ground, they must ensure the supply of 1 day of
production, these must be covered with a hygienic material that does not generate
release of chemical substances that could be transferred to water must be cleaned and
disinfected under a periodic frequency and their accessories such as pumps, ladders,
Pipes, caps, and keys must be supervised and included in maintenance.
established.

7. DEVELOPMENT OF THE PROGRAM.

1.
2.
3.
4.

Regulation (EC) No 852/2004 of the European Parliament and of the Council of April 29, 2004, on the hygiene of foodstuffs.
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1.1. Description of the Sources

At the company INDUSTRIAS ARDICAR S.A.S (GOLD RAIN), there are sources
of water supply for domestic consumption, human use, and sanitation process
hygienization of industrial equipment, the following:

a) RAW WATER supplied by the groundwater where a process is carried out

physical treatment (with water intake from the Aguas Claras stream), which includes
Basically: Collection, Sedimentation, and Separation of Floating Solid Material.

b) TREATED AND PURIFIED WATER As the quality of the water supplied by the
The waste does not meet the quality requirements, both physico-chemical and microbiological.
contents in Decree 1575/07 and Resolution 2115/07, the company INDUSTRIES
ARDICAR S.A.S (GOLDEN RAIN) has a drinking water treatment plant.
PTAP - where the water purification process takes place (Tanks 2A, 2B, 2C, with capacities
of 35, 15 and 5 m3respectively) as follows: Reception, Clarification (Coagulation-Flocculation)
with Polymers, Sedimentation, Filtration, Disinfection, Storage, and Distribution
Tank No. 3 with a capacity of 150 m3).
In this way and through laboratory analysis, the physicochemical quality is verified and
microbiological that is used for total consumption in the plant.

c) RECYCLED WATER Corresponds to the water used in the Pulverizing Plant and in
particular to that which comes from the evaporator and cooling, which is stored in a
tank with a capacity of 7m3From this tank, the water is directed back towards
Tank No. 1 (Raw Water, with a capacity of 150 m3), to restart the process
of purification in the WTP.

The water from the last rinse of the milk storage tanks, which is collected in
the underground tank located in the Storage area, with a capacity of 20 m3. Since that
tank, the water is directed again to tank No.1, to start again the
water purification process in the WTP.

Likewise, the rainwater collected from the parking lot is stored in tank No.1, to
restart the water purification process at the PTAP.

7.2 Water Conduction Networks.

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The water supply conduits that the company has show its
independence with the wastewater industrial pipelines (WIP), water
Domestic Residual (ARD) and Rainwater. (Annex 1. Storage and distribution plan
of water).

The water conduction networks are marked as follows:

Green Pipe: For all drinking water distribution.
Rainwater: it is mainly conducted through rainwater channels
Domestic wastewater (DWW) and industrial wastewater (IWW): It is conducted through
separate underground pipes; the water from the processes (ARI) is treated
subsequently by the PTARI and the domestic wastewater (ARD) is sent to the
STARD for your treatment.

7.3 Storage Systems.

XXXXXXX has three (3) underground tanks for storing drinking water.
treated in the PTAP built entirely with cast concrete slabs and coated
internally to ensure the total absence of external leaks that could generate
risks to the quality of the water stored there. The capacity of these tanks is approximately 150 m.3
(Tank No. 3) and two 35 m ones3respectively (Tanks 4 and 5). The drinking water arrives
directly to each of them through different pipes, however, there is a pipe
additional that allows either the recirculation of water between the tanks, or the feeding of
one another as needed.

Additionally, it has a raw water storage tank (Tank No. 1)

coming from the aqueduct of Villa de San Andrés, with a capacity of 150 m3.
According to the Water Storage and Distribution Plan - Annex 1, where it is located
position of the treated water tanks, it is easy to see that drinking water arrives
directly to each of them through different pipes, however, there is one pipe
additional that allows either the recirculation of water between the tanks, or the feeding of
one another as required.

There is a Cleaning and Disinfection Program 02-GIN-015 that includes cleaning of

these tanks, for which there is the 'Sanitary Operations: Elements, surroundings and
common areas 02- GIN-041.
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7.4 Description of Drinking Water Treatment.

The water that enters the plant is stored in Tank No. 1, with a capacity of 150 m.3,
from where the process of water purification treatment is initiated
XXXXXXXXX; for the purposes of this procedure, we refer to this water as Raw Water.
From storage tank No. 1, raw water is pumped to the
Tank No.2 (capacity of 55 m)3) which has the infrastructure to carry out
the purification process is completed, distributed into three tanks: 2A, 2B, and 2C, with
a capacity of 35m3–15m3–5m3respectively.
The process begins in Tank 2A, where raw water has been added with
the pipeline for delivering the coagulant through a dosing pump and is
the addition of the flocculant is carried out using a dosing pump. This tank 2A
it has a mixer to ensure the mixing of the polymer with the water at
to try.

From Tank 2A, the water passes to Tanks 2B through an internal pipe.
which communicates and distributes the flow to be treated in these two tanks.

In the 2B Tanks there are screens or sedimentation modules,

located at an angle of inclination of 60º whose purpose is to facilitate the
precipitation of the floc formed during the clarification obtained in the Tank
2A.

Once the sedimentation process in Tanks 2B has been completed, the

Settled and clarified water flows over to Tank 2C.

From Tank 2C, the settled water is pumped to the unit of

filtration which consists of two filters with sand, gravel, and anthracite with its
pumping system, from where the filtered water is sent to the tanks of
storage of treated water No. 3, 4 and 5.

In the storage tanks, the disinfection process is carried out.

by adding a calcium hypochlorite solution, adding 300 grams
in 250 liters of water and dosing by gravity through a valve. The water
Potable water is distributed from these tanks throughout the plant.

Daily and every two hours in all process areas and in the tanks of
storage of treated water, a sample is taken for analysis
Physicochemical (Turbidity, residual chlorine, and pH). Which are recorded.
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in the form 'Daily Quality Tracking' of water potable

F001-02-GIN-009.

Daily, a sample is taken from the main tank of treated water and in a
sampling point for the microbiological analysis (mesophilic aerobes,
total coliforms and fecal coliforms). The sampling point is alternated
daily until covering these points completely on a weekly basis.

7.5 Uses of the Water Resource

The drinking water supplied by the Drinking Water Treatment Plant - PTAP, is used
in the different activities that XXXXXXXX (productive processes, generation of
vapor, ice banks, boilers and cooling towers, administrative area, cafeteria,
sanitary services) and is distributed from tank No. 3 through two pipes of 4 and 2
inches like this:

The first supplies the entire collection area, cafeteria, administration, cheese, UAT process;
second, supply the sprayer and industrial services.

Although the storage tanks are independent and supply different areas, there exists
a single alternate communication network between them that ensures the rotation of water and
supply of tank No. 3 (150 m³), in case of water supply interruption by
part of the aqueduct of Villa de San Andrés, the plant has an internal supply time of
approximately 24 hours of normal operation.

It is important to emphasize that the steam does not come into direct contact with the produced products.
in the production area.

In order to know the consumption of drinking water, there is a daily control of the
measurement thrown by the flow meter and these consumptions whose readings are taken by the
Technical operator for treatment and registered in "Daily control of raw water records"
consumption of treated water F004-02-GIN-009.

7.6 Water Resource Management

XXXXXXXX, aware and committed to the preservation of natural resources,

particularly with water resources, it recognizes the importance of training and raising awareness among
administrative staff, technicians, and operators in the proper use and utilization, taking into account
account that represents an essential raw material for the proper functioning of the
plant. Avoid unnecessary waste or spillsios, as well as any type of pollution, is
It will translate into better service for users and significant economic savings for the company.
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The company holds events such as 'EFFICIENT USE AND WATER SAVINGS' with the
we generate activities aimed at minimizing waste and the control and verification
carry out with the monitoring of the indicators.

7.7 Parameters for controlling the quality of drinking water

Internally and on a daily basis, the Quality Control Laboratory of

XXXXXXXX carries out the following analyses:
Table 1. Physicochemical and microbiological control parameters of
XXXXXXXXanalyzed in the internal laboratory.

SAMPLE PARAMETER TECHNIQUE UNITS

Water from areas of
process* (Cafeteria, Mesophilic Aerobics Deep sowing, Millipore UFC/100 ml
UHT, cheeses,
collection, oats
Total Coliforms Deep sowing, Millipore UFC/100 ml
sprayer,
laboratory of
Microbiology. Fecal coliforms Deep planting, Millipore UFC/100 ml

Microbiological analyses are conducted at a sampling point daily until all are covered
the points weekly.

Additionally, the technical treatment operator performs daily and every two hours the
analysis of pH, residual chlorine and turbidity of drinking water at the following points:

Table 2. Physicochemical control parameters of XXXXXXXX analyzed in the field

SAMPLE PARAMETER TECHNIQUE UNITS
Raw water, Water pH Potentiometric Units
Main Tank,
water tanks of Residual Chlorine Colorimetric mg / l
reserve, Water from areas
Turbidity Turbidimetric NTU
of process.
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Once the technical operator of treatment finishes their shift, the pH and residual chlorine analyses
and turbidity of drinking water are carried out by industrial service operators, whose
values are recorded in the format: “Daily monitoring of drinking water quality F001-
02-GIN-009.

Externally and on an annual basis, samples from different points of the plant are sent to
an accredited external laboratory that performs the following analyses:

Table 3. Parameters for physicochemical and microbiological control for

XXXXXXXXanalyzed in external laboratory

SAMPLE PARAMETER TECHNIQUE UNITS

pH Potentiometric Units
Turbidity Turbidimetric NTU
Apparent color Photometric UPC
Iron Atomic absorption mg / l
Raw water, Water Sulfates Turbidimetry mg / l
Main Tank, Chlorides Potentiometric mg / l
Cafeteria, UHT Nitrites Colorimetric mg / l
cheeses, collection Alkalinity Titlometrics mg / l
oat, pulverizer, Total hardness Volumetric mg / l
laboratory of Conductivity Conductometric μS/cm
microbiology. Aluminum Eriocrome R mg / l
Mesophilic Aerobes Membrane Filtration UFC/100 ml
Total Coliforms Membrane Filtration UFC/100 ml
E. coli Membrane Filtration UFC/100 ml

Exit tank of
storage of
water treated tank Pseudomonas UFC/100 ml
Membrane Filtration
principal water aeruginosa
oat process.

The physicochemical and microbiological parameters of drinking water quality that must
fulfillXXXXXXXX, are regulated by Resolution 2115 of 2007 and whose values of
acceptance is shown below:

PHYSICAL-CHEMICAL PARAMETERS
PARAMETER MAXIMUM ACCEPTABLE VALUE
pH 6.5 to 9.0 units
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Free residual chlorine 0.3 to 2.0 mg/l

Apparent color 15 UPC
Turbidity 2 UNT
Conductivity 1.000 microsiemens/cm
Iron 0.3 mg / l
Sulfates 250 mg / l
Chlorides 250 mg / l
Nitrites 0.1 mg / l
Alkalinity 200 mg / l
Total Hardness 300 mg / l
Aluminum 0.2 mg / l

For the treated water storage tanks, the free residual chlorine value must
to be between 1.0 and 2.0 mg/l in order to ensure free residual chlorine in the network
distribution of 0.3 and 2 mg / l.

MICROBIOLOGICAL PARAMETERS
TECHNIQUE USED
PARAMETER Filtration by
Enzyme Substrate Defined Substrate Presence
Membrane
Coliforms 3 1 microorganism 0 microorganisms 3
3 3

Totals
0 UFC/100 cm Absence in 100 cm

in 100 cm in 100 cm

Escherichia coli 3 1 microorganism 0 microorganisms 3

0 UFC/100 cm 3 3 Absence in 100 cm

in 100 cm in 100 cm

Additionally, XXXXXX, has established to carry out as a complementary test the

determination of mesophilic microorganisms (Total Plate Count, Heterotrophic Count
total or Count of Oxygenic Mesophiles) whose maximum acceptable value will be 100 CFU in
100 cm3, in order to have greater control over the quality of the company's drinking water.
PHYSICAL-CHEMICAL STANDARDS FOR pH AND FREE RESIDUAL CHLORINE - Resolution
2115/07

The acceptable value of residual Chlorine at any point in the water distribution network.
The potable water must be between 0.3 and 2.0 mg/L.
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When a disinfectant other than chlorine is used, the permissible values for the residual
corresponding or other considerations in this regard will be established by the Ministry of
Health through the corresponding Administrative Act.

The value for the hydrogen potential, pH, for drinking water must be within
between 6.5 and 9.0 units.

7.8. Procedure for water sampling

Simple Sample: It is a point sample taken without considering factors such as the
variation of hourly flow.

a) Sampling for physicochemical analysis:

Open the faucet or valve completely, rinse the container two or three times with water.
analyze and wait ten seconds to take the sample. The samples taken must be sent
to the laboratory as soon as possible.

b) Sampling for microbiological analysis:

The containers for taking chlorinated water samples must be sterile.
For taking samples from taps or faucets, they must be washed and disinfected.
the nozzles with the flame of a lighter, with ethanol or with hypochlorite.
Let the water flow for 15 seconds and then take the sample until reaching a
volume of 250 ml.
Take to the laboratory for immediate analysis.

7.9 Sampling plan

The analyses to be carried out by the internal and external laboratory, the frequency, responsible for
sampling, are found in the annexes of the Sampling Plan Program 02-GIN-027 of the
Annex 1 General Sampling Schedule and Annex 2 Schedule of
follow-ups and sampling.

Additionally, an annual water monitoring is conducted to verify

through physicochemical and microbiological analysis the quality of it. This analysis is
carried out in the Drinking Water Quality Control Laboratory that is properly
accredited to carry out this type of analysis.
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Similarly, monitoring of the tank outlet is carried out on a monthly basis.

of treated water storage and the process of oats the analysis of Pseudomonas
aeruginosa.

The results of the Daily Monitoring of Drinking Water Quality F001-02-GIN-009.

Carried out by the technical treatment operator and industrial service operators thus
how the annual results carried out by the accredited external laboratory are archived
in the office of the integrated management coordinator who, along with the person in charge of
water control program, reviews and checks for any deviations from the parameters
established by the company and takes the actions deemed necessary.

7.10 Cleaning and disinfection

The company has a Sanitary Operations Procedure for common areas and
surroundings 02-GIN-041 associated with the Cleaning and Disinfection Program 02-GIN-015, the
which applies to the washing of the main and reserve potable water tanks.

The frequency of washing the different water storage tanks has been
initially established with a frequency of six months, unless some is presented
abnormality that requires an extraordinary wash or that is done for production reasons,
necessary to postpone it. The washing record of these tanks is in the format
Verification record of water storage tank washing at the plant
Aguachica F001-02-GIN-041.
Regarding the maintenance of all water storage tanks, every time they
a scheduled washing and disinfection operation of them is carried out, accompanied by
a visual inspection of the overall condition of the structure, paint condition, and the piping
internal and if necessary, corrective actions are taken as appropriate, by
part of the program leader and the Head of Environmental Management. Likewise, every time it
perform maintenance on the epoxy paint for internal coating of the tanks, it is
It is essential to request from the supplier, in advance, the Technical Data Sheet of the same, in order to
guarantee the safety of the drinking water contained in the storage tanks.

8. VERIFICATION.

The technical operator monitors residual chlorine, pH, and turbidity and takes samples.
for microbiological analysis of water at the internal points of the production processes,
collection and laboratories, according to the established Sampling Plan.
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The verification of pH parameters and Residual Chlorine, turbidity is done daily, both in
storage tanks like at different points in the conduction network. Likewise
Daily microbiological analysis is conducted in the Control Laboratory.
Company quality.

The physicochemical and microbiological analyses are carried out daily by the analysts of
Quality Control laboratory of the company's water from the storage tanks
drinking water and in internal points of the production processes, storage, cafeteria,
administration and laboratories.

Additionally, a physical-chemical sampling is conducted annually and

microbiological analysis of raw and drinking water for evaluation by an external laboratory
accredited.

The program verification is the responsibility of the program manager supported by the Chief of
Environmental Management, which through the results of daily internal analyses, analysis
externally, the checklists, internal and external audits, if required, take the
measures and actions that may be necessary to ensure compliance with drinking water standards
water supplied to the plant.

9. CONTINGENCY PLAN

In case the following situations arise, action will be taken according to what was mentioned.
in the following table:

DEVIATION Corrective measure

The pH value of the water sample inside
For pH < 6.5, add a solution of caustic soda
from the storage tank is located
For pH > 9.0 add an acid solution
out of parameter (6.5 - 9.0)

Tank Number 3:
The value of free residual chlorine in the sample For free residual chlorine < 0.8 mg/lt increase the dosage of
of water inside the storage tank the calcium hypochlorite solution.
it is at the critical limit (< 1 mg/lt or
2 mg/l For free residual chlorine > 2 mg/l, reduce the dosage of
the solution of calcium hypochlorite.
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The turbidity value of the water in the tank

Stop the water treatment and perform the backwash of the
principal is out of standard (>2
filters.
NTU)

In case the water levels are very low in the

main and reserve storage tanks and not be
possible to recover, the technical treatment operator or
industrial services worker informs the coordinator of
quality management to coordinate purchasing and logistics now
be with firefighters or people who have already sold water to
Shortage of drinking water.
the plant. and in this way recover in the shortest time possible
the water level in the storage tanks. Likewise,
The quality management coordinator informs all areas
from the plant, to reduce its consumption.
The management coordinator of quality takes control of
number of water tanks and the liters of water purchased.

To prepare the hypochlorite solution, agitation and mixing must be ensured.

homogeneous of the chemical substance in the water and subsequently its dosage is carried out by
gravity or drip.

10. REFERENCE DOCUMENTS

Cleaning and Disinfection Program

02-GIN-015
Health operations in common areas and surroundings
02-GIN-041

11. RELATED RECORDS

Daily monitoring of drinking water quality

F001-02-GIN-009
General control of the drinking water treatment plant.
F002-02-GIN-009
Storage tank washing verification record
of water in the Aguachica plant
F001-02-GIN-041
Water recovery format.

Daily control of raw water logging and water consumption

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Treated.

F004-02-GIN-009
●Results of external physicochemical and microbiological laboratory analysis.
●Results of physical-chemical and microbiological laboratory control analysis
quality.

11. APPROVAL

The approval of the water quality control management program of the company
INDUSTRIAS ARDICAR S.A.S (RAIN OF GOLD), is carried out by all the
team members of food safety in the Approval Sheet at the end of this document. The
Modifications that are required are approved by the Leader of the safety team.

12. ANNEXES

Approval Sheet

Water Storage and Distribution Diagram

2. Results of physicochemical and microbiological analysis of drinking water with
external laboratories.
3. Technical data sheets and safety data sheets of the substances used in the treatment of
drinking water (Available in the Document Viewer).