Entrepreneurial Orientation in Vietnam's Economy
Entrepreneurial Orientation in Vietnam's Economy
Publication date
01-02-2019
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Long Range Planning
Abstract
Recent research suggests that entrepreneurial orientation (EO) has a more complex effect on
performance (i.e. non-linear instead of linear) than previously considered. We extend this view
economy. Drawing upon social capital theory, we also examine under which social capital
conditions (i.e., business and political ties) each dimension of EO is most effective. Using
survey data from 137 firms in Vietnam Top 500 Companies, this study shows that
innovativeness and proactiveness have inverted U-shaped relationships with firm performance,
while the effect of risk-taking on firm performance is also non-linear but in the form of
increasing returns. Findings also show that social capital from business ties differentially
moderates the effects of EO dimensions on performance. Similarly, social capital from political
performance linkages. The findings urge managers of firms operating in transitional economies
to take the levels of social capital from business ties and political ties into consideration when
1
Introduction
significant attention (Jiang et al., 2016, Bruton et al., 2008). As originally proposed by Miller
innovativeness, proactiveness, and risk-taking (Covin et al., 2006, Covin and Slevin, 1989).
Innovativeness refers to a firm’s tendency to engage in experimentation, support new ideas and
depart from established practices (Lumpkin and Dess, 2001). Proactiveness reflects a firm’s
propensity to act in anticipation of future demand to shape the environment and to act
aggressively towards rival firms in the pursuit of favorable business opportunities (Hansen et
al., 2011, Lumpkin and Dess, 2001). Risk-taking is a tendency to take bold actions such as
making investments in projects that have uncertain outcomes (Lumpkin and Dess, 2001).
The EO literature has called for further research on the effect of the individual dimensions
of EO on firm performance, because each sub-dimension has a different association with key
outcome variables (George, 2006). However, what remains unexamined is the effects of the
offer a context with several unique characteristics. First, under a transitional economy setting,
environment as well as market environment. Such market volatility creates confusion, and
difficulties for firms to forecast future market demand and business environment. Therefore,
strategies and their performance may follow more complex trajectories than simple, positive
ones (Lumpkin and Dess, 2001). Second, unlike individualist cultures, highly collectivist
2
collectivist values and norms may inhibit the performance of firms with certain levels of
innovativeness (Nguyen and Rose, 2009). Third, governments in transitional economies still
control a significant portion of scarce resources, which may constrain the effectiveness of
firms’ proactive practices (Sheng et al., 2011). The aforementioned distinctive characteristics
promote a need for further elaboration of the relationship between each EO dimension (i.e.
collectivist economies.
Being the second largest transitional economy after China in Asia with a highly
collectivist Eastern culture, Vietnam is one of the under-researched economies with respect to
entrepreneurship performance (De Jong et al., 2012). Vietnam offers an interesting research
highly active entrepreneurial environment and a relatively young market with more than 61%
of the population in the 15-54 age range, who are more willing to adopt entrepreneurial
initiatives (Welter et al., 2013). In Vietnam, the coexistence of socialist and market-based
capitalist systems, and the government’s control over resources, financing, and materials
distribution also create a distinctive environment for the performance effects of proactive,
innovative or risk-taking strategies (Shultz, 2012). Therefore, the first aim of this research is to
imposes its complex effect on firm performance in the context of a transitional, collectivist
economy.
EO dimensions, Vietnam with its long tradition of using social ties to conduct business is also
a potential setting to examine the role that social ties plays in the relationship between EO
dimensions and firm performance (Sheng et al., 2011, Li et al., 2006). Prior research on the
3
EO-performance relationship shows that the performance implication of EO is context-specific
(Wales et al., 2013a, Wiklund and Shepherd, 2005, Lumpkin and Dess, 2001), and the strategic
choices made by managers are most effective when they align with social capital embedded in
social ties (e.g., business and political ties) (Gao et al., 2017, Boso et al., 2013). Social capital
from business ties is built upon a firm’s informal social connections with various market
players (including suppliers, business buyers, and competitors), whereas social capital from
political ties is developed through a firm’s informal social connections with government
officials at various levels (e.g., city councils, national government, regulatory institutions)
(Dong et al., 2013, Acquaah, 2007). In transitional economies, social ties that coordinate
exchanges through informal, interpersonal social mechanisms (Granovetter, 1985) can act as
resources and overcome the limits of weak institutional infrastructures (Xin and Pearce, 1996).
Therefore, social ties may influence the effects of innovative, proactive and risk-taking
practices on business performance. So, the second aim of the study is to investigate the
moderating role of social capital from business and political ties on the relationships between
By addressing the two aforementioned research purposes, our study makes several
contributions to the literature. First, it is among the first studies to examine the complex
economy. The findings of this study are useful for calibrating our expectations about EO
dimensions. Prior research has only found linear effects of EO dimensions on firm
performance, except for a recent study by Wales et al. (2013b), who found the nonlinear effect
4
pertinent. Instead, three dimensions of EO, innovativeness, proactiveness and risk-taking, have
differential non-linear impacts on firm performance. Second, the current study enhances our
understanding of the role of social ties in the performance effects of entrepreneurial practices
in the context of transitional, collectivist economies. It clarifies how social capital from
business and political ties imposes important and differential moderating impacts on the link
between each EO dimension and firm performance. Our research also offers implications for
managers in transitional economies how they should consider social capital from political or
business ties their firms possess when they make decisions on innovativeness, proactiveness or
To answer the questions about how each dimension of EO influences firm performance
and how social capital from political and business ties moderates these influences, the
The literature on entrepreneurship has identified and consistently used three dimensions
refers to a firm’s tendency to engage in experimentation, support new ideas and depart from
established practices (Lumpkin and Dess, 2001). Innovation in entrepreneurial firms is often
considered a vital factor to facilitate growth, increase profit potential, and enhance overall
market value (Cho and Pucik, 2005). Innovativeness can also develop firms’ capabilities when
technologies, products, or processes (Kreiser et al., 2013). The introduction of new and
innovative products can enhance firms’ abilities to adapt to changing market conditions,
especially in transitional economies, achieve some sort of competitive advantage, and thereby
increase the firm performance (Hult et al., 2004). Furthermore, collectivism encourages and
5
facilitates mutual collaboration and achievement of incremental innovation goals (Choi and
Wu, 2009); therefore, firms engaging in innovation practices will be more likely to enhance
cultural values and norms like Vietnam. At higher levels of innovativeness, the collectivist
culture may inhibit the effectiveness of new ideas and breakthrough innovations (Tiessen,
1997). In Vietnam, the collectivist culture does not motivate people to strive for recognition by
aiming for goals beyond the norms, which lowers creativity for radical innovation and the
benefits from such projects (Choi and Wu, 2009). These benefits may not reimburse the huge
costs incurred by highly innovative projects, which will impede the performance of Vietnamese
firms, which often possess limited budget and limited access to financial resources. Prior
that entrepreneurship declines when more collectivism is emphasized (Morris et al., 1994).
Furthermore, prior research also shows that mature products and trusted brands are more
effective and well accepted by customers in Vietnam where uncertainty avoidance is typically
high (Chen et al., 2012). As such being highly innovative may, beyond a certain point, have a
downturn effect and is more likely to dampen performance. Therefore, we hypothesize that:
6
Social capital
from political ties
Innovativeness −
∩
+ +
∩ Firm
Proactiveness Performance
+
−
Risk-taking +
Social capital
from business ties
the environment and act aggressively towards rival firms in the pursuit of favorable business
opportunities (Hansen et al., 2011, Lumpkin and Dess, 2001). Proactive firms aim to uncover
economies, by working closely with lead users, which facilitates the development of new
innovations. They can achieve competitive superiority with their pursuance of “step ahead”
However, a high level of proactiveness can backfire and negatively influence a firm’s
business performance for three reasons. First, collectivist cultures that emphasize collaboration
over competition (Triandis, 1995) not only discourage firms’ efforts to stand out, but may even
7
penalize firms acting over-competitively or over-aggressively towards others (Choi and Wu,
collectivistic cultures can become counter-productive and instead cause a decrease in business
countries with strong emphasis on performance orientation can offer important institutional
support for entrepreneurial activities, and enhance their performance (Semrau et al., 2016).
antagonistic ideologies, the socialist system and the capitalist system, may create market
unpredictability (Tang et al., 2008). Such market volatility creates confusion, stress and
difficulties for firms to act proactively in anticipation of future demand to shape the
environment. Therefore, when firms focus too much attention on leading the market, they may
overlook the constraint of two opposing systems, which reduces firms’ capability to
immediately adapt to institutional changes and negatively influences firm performance (Tang
et al., 2008). Third, in order to lead the market and overtake competitors, high levels of
Governments in these economies still control a significant portion of scarce resources and play
a central role in devising industry development plans and regulatory policies (Sheng et al.,
2011). Such a formal institutional void may inhibit the performance of firms’ activities to shape
the environment due to significant costs that arise from increased uncertainty in obtaining
adequate resources. In this context, the costs and uncertainty associated with increases in
8
Hypothesis 2: In a transitional, collectivist economy, proactiveness has an inverted U-shaped
The EO literature refers to risk-taking as a tendency to take bold actions such as making
investments in projects that have uncertain outcomes (Lumpkin and Dess, 2001).
Entrepreneurial firms are more likely to venture into highly risk-taking initiatives that have
uncertain outcomes and a high likelihood of failure. Innovative initiatives are highly risky and
require substantial investment (Wiklund and Shepherd, 2005, Lumpkin and Dess, 2001). For
example, technology-based innovations are technologically risky and costly, while market-
based innovations are extremely risky on the market side because of the lack of ready
Different from innovativeness and proactiveness, risk-taking does not have an inverted
increasing likelihood of failure (Avlonitis et al., 2001), firms can gain strong benefits from
their risk-taking strategies, especially in the context of transitional, collectivist economies like
activities, and solutions out of the fear of missing out on an opportunity (Hughes and Morgan,
2007). With timely risk-taking, firms can increase strategic decision speed, avoid delay in
introducing innovations, and quickly seize the market opportunities to increase their business
currently has rapid economic growth, and in such an economic environment, entrepreneurial
firms must be willing to take risks: “without risk-taking, however, the prospects for business
growth wane” (Ward, 1997, p.323). When firms commit to low-to-moderate risk-taking
activities, their performance will still improve but at a slow pace. They are benefiting from
low-risk projects, but these benefits only slightly reimburse the costs of missing business
opportunities offered by rapidly growing markets. Investing in risky projects enables firms to
9
yield high returns from taking advantage of the business opportunities (Masina, 2006).
Furthermore, Vietnam is characterized by its risk-averse culture which creates large costs to
hurdle effect, entrepreneurial firms need to opt for highly risky projects which can yield higher
payoffs if successful with the hope to reimburse the expected commercialization costs (Li et
al., 2006). This risk-averse culture only rewards firms that overcome their reluctance to invest
in highly risky projects to stand out and overtake their competitors. Therefore, the more risk-
taking activities a firm adopts, the more rapidly its business performance will increase.
returns-to-scale association with firm performance such that this effect gets stronger with
Moderating effects of social capital from business ties and political ties
social capital from social networks as potential contingencies that may enhance the wealth
creation potential of EO (Gao et al., 2017, Boso et al., 2013). The central proposition of social
capital theory is that relationship networks are valuable resources for firms, which provide
them with the collectivity-owned capital embedded within mutual acquaintance and obligations
(Nahapiet and Ghoshal, 1998). In this study, social capital from social ties is defined as the
sum of “the actual and potential resources embedded within, available through, and derived
from the network of relationships” possessed by a firm (Nahapiet and Ghoshal, 1998, p.243).
The literature on social capital has highlighted how social ties can create value for firms by
allowing access to and leveraging information and resources in relationships (Cheung et al.,
2010, Autry and Griffis, 2008), by promoting cooperative behaviors (Lawson et al., 2008,
Krause et al., 2007), and by creating a positive social climate whereby firms support each other
10
(Semrau et al., 2016, Stephan and Uhlaner, 2010). Furthermore, social capital also enhances
the quality, relevance and timeliness of the acquired information (Adler and Kwon, 2002). By
coordinating exchanges through informal, interpersonal mechanisms, social ties help firms
overcome the limits of weak institutional infrastructures (Boso et al., 2013, Xin and Pearce,
1996), to better forecast future demands and customer preferences (Adler and Kwon, 2002).
of economic liberalization and transition towards market systems, social ties become a strategic
choice for firms in an effort to secure resources and deal with an uncertain environment (Sheng
et al., 2011). However, social capital from social ties may also cause some risks to the
considerable investments, which sometimes become a burden for firms with limited budgets,
and resources may create abundance and longer time to process, which slows down firms’
reaction to rapidly changing markets in transitional economies (Adler and Kwon, 2002, Hansen
and Research, 1998). While many EO firms in transitional, collectivist economies spend large
investments in building social ties with the hope to facilitate their performance, the potential
risks of social capital from social ties call for an examination into how social capital from social
ties, such as business and political ties, differentially moderates the performance effects of EO
strategies.
Social capital from business ties refers to market information and resources from a firm’s
informal social connections with various market players, including suppliers, business buyers,
and competitors, whereas social capital from political ties refers to regulatory information and
resources developed through a firm’s informal social connections with government officials at
various levels (e.g., city councils, national government, regulatory institutions) (Dong et al.,
2013, Acquaah, 2007). Social capital from political ties is imperative for the success of new
11
business ventures, especially in transitional, collectivist economies (e.g., Vietnam), where
regulatory resources and political legitimacy are sources of competitive advantage. In the
context of Vietnam, reforms in the political system have progressed at a much slower pace than
reforms in the economic system (Thayer, 2010), and “the incentive for entrepreneurs to
establish government relationships ultimately arises from state control of key resources” (De
Jong et al., 2012, p.324). Regulatory resources and political legitimacy acquired from social
ties will allow firms to develop effective strategies to shape the market and lead the
competition. Therefore, social capital from political ties will increase the effectiveness of these
Social capital from political ties has a positive effect on the link between risk-taking
activities and firm performance for two reasons. First, with high social capital from political
ties, firms may have access to key regulatory resources, especially unpublished market
intelligence, which allow firms to enhance their adaptability and performance of their risk-
taking activities. In transitional economies, “firms use political ties to help decode policies and
regulations as well as future development plans and priorities” that are likely to increase the
effectiveness of risk-taking activities (Dong et al., 2013, p.42). Second, because of the lack of
enforcement efficiency in transitional economies, firms with stronger political ties may rely on
exploiting the power of their government connections for supporting transactions and
minimizing unexpected returns from highly risky and uncertain projects. Therefore, we propose
that when social capital from political ties increases, the impact of risk-taking on firm
Furthermore, we expect that under increasing social capital from political ties condition,
the U-inverted association between proactiveness and firm performance will also be positively
influenced. With increasing social capital from political ties, the association between low-
moderate proactiveness and firm performance will be less positive. When firms have access to
12
large information and resources from political ties and only use a fraction of these on their low-
to-moderate proactive strategies, it may create redundancy and delay in decision making
process, which decreases the rate of increase in their firm performance. Increasing social capital
from political ties will be more beneficial to moderately to highly proactive firms. Crucial
access to important policy and aggregate industrial information, which is especially important
in the context of transitional economies like Vietnam, helps firms increase the performance of
their strong market-shaping strategies (Peng and Luo, 2000, Hillman et al., 1999). Therefore,
increasing social capital from political ties helps to weaken the negative effect of moderately
On the other hand, we expect that under increasing social capital from political ties
condition, the U-inverted association between innovativeness and firm performance will be
negatively influenced. With increasing social capital from political ties, the association
between low-moderate innovativeness and firm performance will be more positive because
such ties can allow firms to get access to resources controlled by the government to better
innovate products, and increase the firm performance (Hult et al., 2004). On the other hand,
with increasing social capital from political ties, the effect of moderate-high levels of
innovativeness on performance will be more negative. Strong ties with government officials
result in firms’ obligations to conform to norms or rules set up by government officials. When
firms pursue moderate to high innovativeness strategies that aim at radical innovations beyond
the norms, the officials are likely to interfere with these strategies, which negatively influences
their performance (Wu, 2011). Furthermore, when managers pursue high levels of
innovativeness but mainly depend on government support, they will have fewer incentives to
improve innovation efficiency (Chen and Wu, 2011). Their highly innovative strategies are
also likely to be less effective because compared to incremental innovation, radical innovation
relies less on accessibility to regulatory resources and political legitimacy that are available
13
through political ties (Sheng et al., 2011). Therefore, given the substantial costs needed to
develop strong political ties, and the limited benefits gained from these ties to enhance the
performance of innovativeness strategies, increasing social capital from political ties will
positively influences the associations between (a) risk-taking, (b) proactiveness and firm
performance while (c) negatively influences the association between innovativeness and firm
performance.
Over recent years, many businesses have recognized how social capital from business
ties with other firms, such as suppliers, buyers or competitors, allows them to achieve a distinct
competitive advantage and performance improvements (Dong et al., 2013, Yli‐Renko et al.,
2001, Peng and Luo, 2000). In transitional economies with underdeveloped market-supporting
institutions, being embedded in business ties emerges as an important strategic option to enable
firms to secure resources and deal with uncertainty (Sheng et al., 2011). Not all firms, however,
are affected by social capital from business ties to the same extent.
On one hand, social capital from business ties can positively influence the performance
performance less positive and making the association between moderate-high innovativeness
and performance less negative. Business ties require considerable resources to maintain, and
when firms only use a fraction of the valuable information and resources from these ties on
their low-to-moderate innovation strategies, these resources will be wasted, which decreases
their firm performance. However, moderately and highly innovative firms can take full
suppliers and competitors, thereby more effectively innovating their offerings and better
serving customers (Lusch and Brown, 1996). In addition, social capital from business ties also
14
positively influences the performance effect of risk-taking strategies. Prior research also shows
that in transitional economies where market information is precious, access to information and
resources from business ties helps a firm easily identify new market needs and quickly adapt
their products to market changes, increasing the likelihood of success of their risky projects.
Therefore, the positive and increasing returns-to-scale association between risk-taking and firm
performance will be intensified under increasing levels of social capital from business ties.
On the other hand, social capital from business ties negatively influences the U-inverted
association between proactiveness and firm performance. It makes the association between low
and resources to proactively lead the competition. However, with increasing social capital from
business ties, the association between moderate to high proactiveness and performance
becomes more negative. The embeddedness perspective argues that established inter-
since organizational capabilities fit an obsolete economic and social system (Dixon et al.,
2010). This is especially true in transitional economies, “where firms face transformation
challenges of magnitudes rarely seen elsewhere” (Dixon et al., 2010, p.420). Newman (2000)
claims that under condition of institutional upheaval as in transitional economies, firms more
embedded in business ties are less likely to undertake transformational change than firms less
embedded. These business ties create obligations among firms to help each other survive, even
if that means missing out on the opportunities for some firms, who might be positioned to take
advantage of them (Uzzi, 1997). These obligations will result in difficulties for proactive firms
when they aim to optimize market opportunities to outperform others and lead the market; thus,
their proactiveness strategies will be less effective in enhancing their firm performance.
Building on the above argument, we expect that social capital from business ties negatively
15
influences the effect of proactiveness on firm performance. Accordingly, we hypothesize the
following:
positively influences the associations between (a) innovativeness, (b) risk-taking and firm
performance while negatively influences the association between (c) proactiveness and firm
performance.
Research context
integration between strategic orientation and social capital theory. First, Vietnam is a
governance structures (Bonnet et al., 2017). In such a weakly regulated economy, interpersonal
ties cultivated by managers become essential for business success (Li et al., 2006, Peng and
Luo, 2000). Second, transitional, collectivist economies like Vietnam provide a favorable
platform for empirically examining the effects of strategic choice and social ties on firm
performance (Sheng et al., 2011, Li et al., 2006). As such, Vietnam represents a promising
emerging context for exploring the micro-macro link (De Jong et al., 2012, Peng and Luo,
2000). Third, Vietnam has the second highest economic growth rate after China over the last
decade (Meyer and Nguyen, 2005). Vietnam has a relatively young market with more than 61%
of the population in the 15-54 age range who are more willing to adopt entrepreneurial
initiatives (Welter et al., 2013). According to the 2016 Global Entrepreneurship Monitor report,
Vietnam also has an active entrepreneurial environment with the rate of adults perceiving the
opportunities for starting a new business ranking the 9th out of surveyed 60 countries and the
rate of adults currently being owner-manager of an established business ranking the 3rd out of
16
60 countries in 2015 (Ward, 1997). Therefore, Vietnam offers an interesting research context
Measures
We adopted all construct measures in this study from existing tested multi-item 7-point
Likert scales in previous research, if not otherwise indicated. As three dimensions of EO,
measurement items of innovativeness, proactiveness and risk-taking were drawn from existing
tested scales (Hansen et al., 2011, Covin and Slevin, 1989). The EO scale of Hansen et al.
(2011) originates from the Covin and Slevin (1989) scale; however, Hansen et al. (2011)
suggest eliminating item EO9 of the Covin and Slevin (1989) scale due to the high correlation
problem, leaving eight items for the final scale. Innovativeness and proactiveness were both
measured via three-item measures, while risk-taking was assessed via a two-item measure.
We adopted the measures of social capital from business and political ties from Acquaah
(2007). We measured firm performance with a six-item scale adapted from Langerak et al.
(2004). We asked key informants to assess firm performance with regard to revenue, sales
growth, market share, return on investment, profitability, and customer satisfaction relative to
the goals over the past year. According to earlier studies, perceptual performance measures
tend to be highly correlated with objective indicators, which supports their validity (Gruber et
al., 2010). Therefore, we examined the validity of the subjective performance measure by
comparing the corresponding items reported by managers with average stock prices over the
significant, positive correlation between the two measures (r=0.38, p < 0.05), thus providing
evidence for the validity of the subjective performance measure (Gruber et al., 2010). In testing
the hypotheses, we included several control variables such as firm size, firm age, key
informants’ self-reported degree of knowledge about the issues under study, and industries. We
17
measured firm size using the logarithm of the number of employees, and firm age by the
Our sample includes firms from a business directory of the top 500 companies in
Vietnam, VNR500. We obtained data used in the analyses from multiple sources. Specifically,
we conducted surveys with senior managers of participating firms who provided information
about innovativeness, proactiveness, risk-taking, social capital from business ties, political ties,
and firm performance, while the market research firm provided us with their archival data on
firm age, sales volume, and ownership of these firms. This procedure helps to reduce common
method bias.
We prepared the measurement instrument in English and then had it translated from
interviews with managers who had at least three years of business experience in Vietnam to
assess informants’ understanding of the questionnaire items and their relevance. We revised
several questionnaire items on the basis of these responses to enhance their face validity and
clarity.
We recruited and trained interviewers from a reputable national market research firm to
conduct face-to-face on-site interviews. This method helps to generate more valid information
and reduce the problem of a low response rate in emerging economies (Mathies et al., 2016).
During the data collection process, we had an experienced research assistant travel to data
collection sites and monitor the fieldwork to bolster the integrity of and confidence in the data.
The data collection yielded responses from 137 firms, for a response rate of 27.4%. The
independent samples t-test found no significant differences between participating and non-
participating firms, thus indicating that nonresponse bias is not a significant concern in this
study.
18
Of the key informants, 46% had marketing and sales executive titles, while 54% were
chief executive officers or general managers. Key informants had mean industry experience of
9.7 years and mean firm experience of 7.9 years. Of the 137 firms, 21.2% were from the
banking and finance industry, 13.1% food manufacturing, 13.2% retailing, 10.9% motor
manufacturing, 5.1% plastics manufacturing, 2.9% garment and textiles, and 9.5% others. The
firms represented in the sample had revenues (in Vietnamese dong; VND 20,000 = USD 1) of
lower than VND 49 billion (4.5%), VND 50 billion to VND 99 billion (5.8%), VND 100 billion
to VND 499 billion (20.4%), VND 500 billion to VND 999 billion (17.5%), and greater than
VND 1000 billion (51.8%). Ownership structures included state-owned (21.9%), and non-
state-owned (78.1%).
To control the common method bias, the study applied several procedural remedies
confidentiality during data collection, given no implication about right or wrong answers, and
encouraged to answer as honestly as possible. Second, the study carefully constructed the
measurement items to avoid item ambiguity and complexity from the comprehension stage of
the response process (Podsakoff et al., 2003). In addition to procedural remedies, we employed
the marker-variable technique (Lindell and Whitney, 2001) to examine common method bias,
using firm ownership as a marker variable (rm =0.027, p=0.76). The mean change in
correlations of all constructs (ru – ra) when partialling out the effect of rm was 0.03, so common
19
Empirical results
measurement model. All variables are presented in Table 1, with their corresponding measures,
loadings, t-statistics, composite reliabilities (CRs), average variances extracted (AVEs), and fit
indices. The CFA results show a reasonable fit of the measurement model to the data, such that
the non-normed fit index (NNFI), comparative fit index (CFI) and incremental fit index (IFI)
all exceed 0.90 (2 = 224.82, d.f. = 155, root mean square error of approximation (RMSEA) =
0.058) (Gerbing and Anderson, 1992). The item loadings for all constructs ranged from 0.65
to 0.96, and their CRs exceeded the acceptable level of 0.70, indicating acceptable reliability
Loadings
Firm Performance CR= 0.95, AVE= 0.76
The following statements focus on how well your firm was performed on each of
the statements in relation to its goals over the past year. Please circle the number
in each statement that best reflects your views. (1 – Not at all, 7- Very much so)
Our firm has:
1. …met revenue goals. 0.87
2. … met sales growth goals 0.89
3. …met market share goals. 0.86
4. ...met return on investment goals. 0.90
5. ...met profitability goals. 0.91
6. …achieved customer satisfaction goals. 0.81
Innovativeness CR= 0.84, AVE= 0.64
1. In general, the top managers of my company favor:
(1) . . . a strong emphasis on the marketing of tried and true products or
services
(7) . . . a strong emphasis on R&D technology leadership and innovations 0.65
2. How many new lines of products or services has your company marketed
during the past 3 years?
(1) . . . no new lines or products or services
(7) . . . very many new lines of products and service 0.84
3. Changes in product or service lines have been:
(1) . . . mostly of a minor nature
(7) . . . quite dramatic 0.88
20
Proactiveness CR= 0.85, AVE= 0.65
1. In dealing with its competition, my company:
(1) . . . typically responds to actions which competitors initiate
(7) . . . typically initiates actions to which competition then respond 0.87
2. In dealing with its competition, my company is . . . the first business to
introduce new products or services, administrative techniques, operating
technologies, etc.
(1) . . . seldom
(7) . . . very often 0.78
3. In dealing with its competition, my company:
(1) . . . typically seeks to avoid competitive clashes, preferring a “live-and-
let-live” posture.
(7) . . . typically adopts a very competitive, “undo-the-competition” posture. 0.77
Risk-taking CR= 0.94, AVE= 0.89
1. In general, the top managers of my company have a strong proclivity for:
(1) . . . low risk projects (with normal and certain rates of return)
(7) . . . high-risk projects (with chances of very high returns) 0.94
2. In general, the top managers of my company believe that:
(1) . . . owing to the nature of the environment, it is best to explore it
gradually via cautious, incremental behavior.
(7) . . . owing to the nature of the environment, bold, wide-ranging acts are
necessary to achieve the firm's objectives 0.94
Social capital from business ties CR= 0.91, AVE= 0.77
The relationships with top managers at other firms (suppliers, buyers, and
competitors) had benefited your firm through . . . (1- Very little, 7- Very
extensive)
1. . . . access to information that could be used to the firm’s advantage 0.84
2. . . . access to valuable resources 0.91
3. . . . acquisition and exploitation of knowledge from 2007 to 2010 0.87
Social capital from political ties CR= 0.96, AVE= 0.88
The relationships with government officials (central government, city, district)
had benefited our firm through . . . (1- Very little, 7- Very extensive)
1. . . . access to information that could be used to the firm’s advantage 0.94
2. . . . access to valuable resources 0.96
3. . . . acquisition and exploitation of knowledge from 2007 to 2010 0.92
a
Fit of measurement model: 𝜒 2 (155)=224.82, 𝜒 2 /df=1.45, CFI = 0.96, IFI=0.96, NNFI= 0.95, RMSEA=0.058
b
All estimates are significant at p<0.001
Table 1 also shows good results for the convergent validity of all constructs with AVEs
over 0.50 (Fornell and Larcker, 1981). Furthermore, Table 2 suggests that all square roots of
the AVEs were consistently larger than the off-diagonal construct correlations, indicating
21
Table 2. Correlations
1 2 3 4 5 6
1 Firm performance 0.87
2 Innovativeness 0.38** 0.80
3 Proactiveness 0.41** 0.57** 0.81
4 Riskiness 0.38** 0.46** 0.69** 0.94
5 Social capital from 0.05 -0.06 -0.08 -0.11 0.94
political ties
6 Social capital from -0.02 -0.15 -0.16 -0.08 0.63** 0.88
business ties
Mean 5.23 5.06 4.70 4.52 4.88 5.28
SD 0.97 1.23 1.13 1.45 1.47 1.10
Notes: * p < 0.05, ** p<0.01; Diagonal elements represent the square root of the average variance extracted
(AVE).
Results
This study tests the hypotheses by using OLS-based hierarchical regression. Following
risk-taking, and then squared them to measure the quadratic terms to enable model convergence
and to facilitate the interpretation of the coefficients, without changing the form of the
relationship. Table 3 summarizes the results of the analysis. The control variables in Model 1
explained 12% of the variance and only the motor industry (β= -0.79, p<0.05) and the plastic
industry (β= -0.90, p<0.05) have significant effects on firm performance. After including the
and Hypothesis 2 because both innovativeness and proactiveness have inverted U-shaped
taking has a positive, increasing returns-to-scale association with firm performance, we need
to test whether both the linear and squared terms of risk-taking are significantly positive in the
22
model with firm performance as the dependent variable (Cohen et al., 2003). We found that
the linear term of risk-taking is positive, and significant (β=0.19, p<0.10), whereas the
quadratic term of risk-taking also has a positive and significant β-coefficient (β=0.19, p<0.01).
These results indicate that there is a positive and increasing returns-to-scales association
between risk-taking and firm performance, supporting Hypothesis 3 (Cohen et al., 2003).
Multicollinearity did not appear to pose a problem because all VIFs ranged from 1.09 to 2.73,
23
H5c:PRO2xSCB -0.44*** -3.24 0.00
Control
Variables
Firm age 0.00 -0.36 0.72 0.00 0.34 0.74 0.00 0.33 0.75 0.00 0.25 0.80
+
Firm size 0.01 0.26 0.79 0.07 1.44 0.15 0.09 1.74 0.08 0.07 1.51 0.14
Informant
knowledge 0.12 1.27 0.21 0.08 0.93 0.36 0.10 1.24 0.22 0.09 1.21 0.23
Industries
Banking -0.39 -1.21 0.23 -0.24 -0.82 0.41 -0.24 -0.89 0.38 -0.06 -0.22 0.82
Food -0.77* -2.12 0.04 -0.89** -2.77 0.01 -1.02*** -3.29 0.00 -0.77** -2.55 0.01
Retailing -0.50 -1.35 0.18 -0.76* -2.34 0.02 -0.77* -2.43 0.02 -0.52+ -1.71 0.09
Vehicles -0.79* -2.14 0.03 -0.68* -2.08 0.04 -0.75* -2.43 0.02 -0.49 -1.62 0.11
IT -0.58 -1.53 0.13 -0.69* -2.06 0.04 -0.71* -2.23 0.03 -0.47 -1.48 0.14
Real estate -0.09 -0.23 0.82 0.05 0.15 0.88 -0.11 -0.33 0.74 0.17 0.52 0.60
Electronic -0.29 -0.68 0.50 -0.24 -0.65 0.52 -0.43 -1.19 0.24 -0.17 -0.50 0.62
Plastic -0.90* -1.97 0.05 -0.60 -1.48 0.14 -0.63 -1.55 0.12 -0.59 -1.47 0.14
Textiles 0.40 0.69 0.49 0.07 0.13 0.90 0.09 0.19 0.85 0.45 0.92 0.36
ΔR2 / Δ R2 0.12/0.12 0.34/0.22 0.43/0.09 0.56/0.13
F/ ΔF 1.34/1.34 4.11/13.53*** 4.86/6.03*** 4.17/2.32**
Notes: INO= Innovativeness, PRO= Proactiveness, RIS=Risk-taking; SCP = Social capital from political ties, SCB = Social
capital from business ties
N= 137, +p<0.10; *p < 0.05; **p < 0.01; ***p < 0.001
To examine the moderating roles of social capital from political and business ties for
Hypotheses 4 and 5, we added to Model 4 the moderators, social capital from political and
business ties, interaction terms between these moderators and innovativeness, proactiveness
and risk-taking, and the interaction terms between these moderators and the quadratic terms of
innovativeness, proactiveness and risk-taking. The results show that all hypotheses are
supported, except Hypothesis 4a. Social capital from political ties negatively moderates the
association between innovativeness and firm performance (β= -0.50, p<0.001), and positively
moderates the association between proactiveness and firm performance (β=0.58, p<0.001).
Social capital from business ties positively moderates both innovativeness-firm performance
24
negatively influences the relationship between proactiveness and firm performance (β= -0.44,
p<0.001).
For robustness check, following Lind and Mehlum (2010), we used the Sasabuchi (1980)
test with joint null hypothesis testing to confirm the validity of curvilinear relationships. The
Sasabuchi test results confirm that the U-inverted association between proactiveness and firm
performance is significant (p<0.05) and the U-inverted association between innovativeness and
Theoretical implications
The current study extends the literature of EO by investigating how its three dimensions,
Most previous research largely ignores the complex impacts of EO dimensions on firm
performance. Our findings show that innovativeness enhances firm performance to a certain
point beyond which this effect diminishes. In line with the extant literature, our findings
confirm that innovativeness is an important facilitator for business performance (Kreiser et al.,
2013, Cho and Pucik, 2005). However, our study extends the literature by demonstrating that
when innovativeness increases from moderate to high levels, too much concentration on
innovativeness will put firms in a constraining situation and limit business performance,
Second, our findings also underscore the need to move beyond the simplistic linear
association between proactiveness and firm performance. Our study extends the extant
literature by demonstrating that too much proactiveness can turn to inhibit firm performance in
transitional economies. Entrepreneurial firms should keep in mind that proactiveness requires
25
large resource commitment to new product or service development, while in transitional
economies like Vietnam, the central government still controls resources, financing, investment
size, bank loans, etc. (Sheng et al., 2011). Therefore, with limited access to resources to pursue
too much concentration on proactiveness may become a burden for them and decrease their
business performance.
Firm Performance
on firm performance, which is specific to the context of transitional economies. We found that
risk-taking gives little rise to firm performance until a certain point where the relationship
between risk-taking and firm performance follows an increasing returns-to-scale trajectory. Our
findings are in line with the existing literature, which argues that a willingness to take risks and
challenge the existing order of business is necessary to secure firm performance. We suggest
that as risk-averse firms do little to seize customer and market opportunities in an age of rapid
change, the result would be weaker performance for them (Hughes and Morgan, 2007).
However, the incremental increase in firm performance is larger at high levels of risk-taking
than at its low levels. This result is an important extension to the literature which mainly
26
focuses on the negative outcome of high levels of risk-taking (Kreiser et al., 2013, Su et al.,
2011, Tang et al., 2008). Transitional economies like Vietnam offer their firms with high
and technological turbulence (Gao et al., 2007). Highly risk-taking firms should consider such
an uncertain environment rich for business opportunities. The more risk-taking activities they
engage in, the more business opportunities they can exploit and the higher the rate of business
understanding of the role of social capital in entrepreneurial firms in the context of transitional
economies by demonstrating that social capital from political and business ties imposes
important and different moderating impacts on the links between EO dimensions and firm
performance. Figure 3a demonstrates that social capital from political ties negatively influences
the effect of innovativeness on firm performance by turning its U-shaped effect at low levels
of political ties into a U-inverted effect at high levels of political ties (Haans et al., 2015). Low
social capital from political ties seems to be useful for moderately to highly innovative firms.
Being free from political influence, these firms can effectively implement their innovative ideas
for better firm performance (Wu, 2011). We also suggest that high social capital from political
ties is beneficial in providing firms possessing low to moderate innovativeness with access to
resources often controlled by the government and support to enhance their performance
(Rosenbusch et al., 2011). However, to highly innovative firms, high political ties with the
restrictions and control by the government can become a barrier for them to implement their
In addition, the study offers an extension to the literature on the performance impact of
innovativeness. Figure 3b demonstrates how social capital from business ties positively
influences the U-inverted effect of innovativeness on firm performance (Haans et al., 2015).
27
Social capital from business ties does not appear to be useful for low-to-moderately innovative
firms, as strong business ties offer them an abundance of information that may be redundant
for their low-and-moderately innovative activities and cause confusion and waste of time to
process this information (Villena et al., 2011). Therefore, to firms with strong business ties,
business ties appear to be more useful to moderate-to-highly innovative firms when they
provide these firms with a large quantity of information from different sources useful to
enhance the effectiveness of their innovative activities (Wu, 2011). Therefore, firms with high
social capital from business ties can increase performance when they increase innovativeness
(a) The moderating effect of social capital from (b) The moderating effect of social capital from
political ties on the link between innovativeness business ties on the link between innovativeness
and firm performance and firm performance
28
(c) The moderating effect of social capital from (d) The moderating effect of social capital from
political ties on the link between proactiveness business ties on the link between proactiveness
and firm performance and firm performance
(e) The moderating effect of social capital from business ties on the link between risk-taking and
firm performance
Figure 3. Moderating effects of social capital from political ties and business ties
The study also confirms the positive side of social capital from political ties in previous
research when it is found to impose such a significantly positive effect on the proactiveness-
performance link that it turns from a U-inverted curve to a U-shaped curve (Peng and Luo,
2000, Hillman et al., 1999), as demonstrated in Figure 3c. High social capital from political
ties is proved to be less beneficial to firms of low to moderate proactiveness. Political ties
require considerable resources to maintain, and when firms only use a fraction of the valuable
information and resources from political ties on their low to moderate proactive strategies,
these resources will be wasted which decreases their firm performance. Strong political ties are
more beneficial to moderately to highly proactive firms, because they allow firms to have
crucial access to important policy and aggregate industrial information (Peng and Luo, 2000,
Hillman et al., 1999), which is especially important in the context of transitional economies
like Vietnam. Therefore, firms with high social capital from political ties can have increasing
The results of this study provide evidence for the negative side of social capital when we
found social capital from business ties to negatively influence the U-inverted effect of
29
proactiveness on performance. To firms that display high levels of proactiveness, strong
business ties with other firms are likely to put them in collective blindness, which will hinder
their pursuance of “step ahead” tactics (Autry and Griffis, 2008). Therefore, Figure 3d
demonstrates how social capital from business ties intensifies the negative effect of too much
proactiveness on firm performance. While social capital from political ties does not have a
significant impact on the link between risk-taking and firm performance, Figure 3e
demonstrates that social capital from business ties strengthens this link. In the context of
transitional economies, risk-taking activities always carry costs; however, business ties provide
these firms with access to rich information to reduce such costs of risk-taking activities (Lusch
and Brown, 1996). Therefore, social capital from business ties can increase the positive effect
of risk-taking on firm performance. The largely differential effects of social capital from
business and political ties on the link between each EO dimension and firm performance clearly
prove the need to disaggregate EO and examine its individual dimensions (George, 2006).
Managerial implications
From the findings about the effect of each EO dimension on firm performance and the
moderating roles of social capital from political and business ties in the context of a transitional
economy, our study issues a number of warnings for practitioners. First, our study confirms
that innovativeness is an important catalyst for business performance. However, firms need to
moderately high levels, its impact on firm performance will take an undesirable twist. Limited
access to knowledge and resources in the context of transitional economies makes the costs of
high innovativeness outweigh its benefits, decreasing firm performance. To firms with low
political ties, it is advisable to pursue high levels of innovativeness; however, when firms
possess large social capital from ties with government officials, it is detrimental to heavily
focus on innovativeness. Such strong attachment creates restrictions and control by the
30
government which become a barrier for firms to implement their ground-breaking ideas for
superior firm performance. This warning is especially important for firms in transitional,
collectivist economies like Vietnam, where deficiencies in the formal institutional structure
urge firms to invest considerably in relationships with government officials in order to secure
regulatory resources and political legitimacy. On the other hand, firms that possess high social
capital from their ties with other businesses, such as suppliers, buyers, and competitors, should
be encouraged to pursue high levels of innovativeness. Strong business ties provide highly
innovative firms with information of high quality and quantity which can help them reverse the
strategies with caution, because they can reveal their detrimental side after reaching moderately
high levels. Firms with large social capital from business ties should navigate from heavily
investing in proactive strategies because strong business ties, especially in collectivist cultures,
constrain firms from proactively creating new market opportunities to lead the market and
overtake competitors. To firms that already focus heavily on proactiveness, they should develop
strong relationships with government officials to acquire more regulatory resources and
political legitimacy to mitigate the potential harmful effect of proactiveness. Finally, in the
strategies because rich opportunities offered in these economies can help firms make a dramatic
leap with their business performance. In particular, firms possessing large social capital from
business ties should be even more willing to take risks to lead the market, because resources
from business ties can allow them to decrease failure rates of risk-taking strategies and gain
31
Limitations and conclusion
of the current study. First, the operationalization of social capital in this study focuses only two
types of ties, political ties and business ties while some research has categorized business ties
into four specific types: ties with suppliers, ties with competitors, ties with customers, ties with
universities and highlighted their significance in firm innovation activities and outcomes (Wu,
2011). Additional research may extend the current study by examining whether these four types
second limitation is that this research concentrates on direct political and business ties of focal
firms while relationships are embedded in a longer and potentially more complex network
entailing other relationships such as with buyers of buyers, or suppliers of suppliers, and the
like (Anderson et al., 1994). Therefore, it would be interesting if future studies could examine
the effects of wider network structures and relationships on the performance of firms’
entrepreneurial strategies. Third, the study relies on a cross-sectional data sample with one
respondent in each participating firm. Future research should include more respondents from
each participating firm to reduce the common method bias due to common sources (Podsakoff
et al., 2003). Finally, a future study can extend this research by investigating whether there is
any point upon which increasing risk-taking becomes detrimental to firm performance.
32
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