Curriculum Vitae
Name: Jane Mwangi
Phone: +254 712 345 678
Email: [Link]@[Link]
Location: Nairobi, Kenya
Profile
Motivated and results-oriented professional with strong communication and organizational skills.
Experienced in administrative support, customer service, and project coordination. Seeking to
contribute my skills to a dynamic team and grow within the organization.
Education
Bachelor of Business Administration (BBA), University of Nairobi — 2018 – 2022
Kenya Certificate of Secondary Education (KCSE), Moi Girls’ High School — 2014 – 2017
Work Experience
Administrative Assistant, ABC Company Ltd — Jan 2023 – Present
• Managed office correspondence, filing, and scheduling.
• Assisted in preparing reports and presentations.
• Provided excellent support to clients and team members.
Customer Service Intern, XYZ Bank — May 2021 – Aug 2021
• Assisted customers with inquiries and transactions.
• Handled account documentation and data entry.
• Improved customer satisfaction by resolving issues promptly.
Skills
• Communication & Interpersonal Skills
• Microsoft Office (Word, Excel, PowerPoint)
• Time Management & Organization
• Teamwork & Problem-Solving
Certifications
• Certificate in Digital Marketing (Google, 2022)
• First Aid & Safety Training (Kenya Red Cross, 2021)
References
Available upon request