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Research Methods and Analytics Overview

The document outlines key concepts in research methodology, including the distinction between basic and applied research, symptoms versus problems in diagnosis, and the process of designing questionnaires. It also covers various statistical tests, components of a research report, and the role of analytics in business functions and customer service. Additionally, it discusses the importance of literature review, hypothesis formulation, data collection techniques, coding in data analysis, and the difference between citation and referencing.

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0% found this document useful (0 votes)
3 views2 pages

Research Methods and Analytics Overview

The document outlines key concepts in research methodology, including the distinction between basic and applied research, symptoms versus problems in diagnosis, and the process of designing questionnaires. It also covers various statistical tests, components of a research report, and the role of analytics in business functions and customer service. Additionally, it discusses the importance of literature review, hypothesis formulation, data collection techniques, coding in data analysis, and the difference between citation and referencing.

Uploaded by

ruu16036
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Research Notes

1. Distinguish between Basic and Applied Research with Examples


- Basic Research: To expand knowledge without immediate practical application
- Applied Research: To solve specific practical problems
- Focus: Theoretical understanding vs Practical applications
- Example: Studying gravity on light vs Developing a drug for diabetes

2. Difference between Symptoms and Problems in Research Diagnosis


- Symptoms: Observable indications of an issue
- Problems: Underlying cause of the symptoms
- Example: Decreased sales vs Poor customer service

3. Process of Designing a Questionnaire


- Define research objectives
- Identify target respondents
- Decide type of questions
- Draft questions clearly
- Organize questions logically
- Pre-test the questionnaire
- Finalize based on feedback
- Administer to respondents

4. Parametric vs Non-Parametric Tests with Examples


- Parametric Tests: Assumes known distribution; e.g. t-test, ANOVA
- Non-Parametric Tests: No strict assumptions; e.g. Chi-Square, Mann-Whitney

5. Key Components of a Standard Research Report Layout


- Title Page
- Abstract
- Introduction
- Literature Review
- Research Methodology
- Data Analysis
- Findings & Results
- Conclusion & Recommendations
- References
- Appendices

6. Role of Analytics in Business Support Functions


- HR Analytics: Workforce planning, retention
- Finance Analytics: Budgeting, forecasting
- Marketing Analytics: Segmentation, campaign analysis

7. Use of Analytics to Improve Customer Service in Retail Store


- Collect data
- Analyze patterns
- Identify pain points
- Predict needs
- Improve stock and staff allocation
- Personalize offers and services

8. Steps in the Research Process


- Identify research problem
- Review literature
- Formulate hypothesis
- Design methodology
- Collect data
- Analyze data
- Interpret findings
- Report writing and presentation

9. What is a Hypothesis? Key Features


- Testable
- Clear & specific relationship between variables

10. Purpose of Reviewing Literature Before Formulating Research Problem


- Understand existing knowledge
- Identify research gaps
- Avoid duplication
- Refine problem
- Establish theoretical framework

11. Difference Between Qualitative and Quantitative Data Collection Techniques


- Qualitative: Focus on opinions and experiences
- Quantitative: Focus on measurable statistics
- Example: Interviews vs Surveys

12. What is Coding in Data Analysis? Why is it Important?


- Categorizing qualitative data
- Organizes data
- Identifies patterns
- Simplifies interpretation
- Essential for research

13. Difference Between Citation and Referencing with Examples


- Citation: In-text acknowledgment, e.g., (Smith, 2020)
- Reference: Full details at the end, e.g., Smith, J. (2020)...

14. Role of Business Analytics Architecture in Data-Driven Decision-Making


- Data collection from sources
- Data storage in warehouses
- ETL processes
- Dashboards and reports
- Predictive analytics
- Faster decision-making

Common questions

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The research process involves identifying the research problem, reviewing literature, formulating a hypothesis, designing methodology, collecting data, analyzing data, interpreting findings, and reporting results. Each step builds on the previous, ensuring a systematic approach that enhances the research's rigor and validity. This comprehensive process allows for credible conclusions and actionable insights .

Reviewing literature before formulating a research problem is important because it helps researchers understand existing knowledge, identify research gaps, avoid duplication, refine their problem, and establish a theoretical framework. This step ensures that the research is grounded in existing theories and advances the field by addressing unexplored areas .

Designing a questionnaire involves several critical steps: defining research objectives to ensure clarity of purpose, identifying target respondents to reach the intended audience, deciding the type of questions to align with data needs, drafting questions clearly to avoid ambiguity, organizing questions logically for respondent ease, pre-testing to detect issues, and finalizing based on feedback to enhance reliability and validity. Each step ensures the questionnaire's effectiveness in gathering accurate data .

Symptoms in research diagnosis are observable indications of an issue, such as decreased sales, while problems are the underlying causes, like poor customer service. Differentiating between the two is crucial as addressing symptoms only provides temporary relief, whereas solving the root problems leads to sustainable solutions .

Coding in qualitative research involves categorizing data to organize and identify patterns, which simplifies interpretation. It is essential because it systematically transforms raw data into meaningful themes, facilitating a deeper understanding of the research topic and ensuring that interpretations are well-grounded in the data .

Parametric tests assume a known distribution (typically normal), such as t-tests and ANOVA, making them suitable when distribution assumptions are met. Non-parametric tests, like Chi-Square and Mann-Whitney, do not require strict distribution assumptions, making them useful when data does not meet parametric test requirements. The choice between them depends on data distribution and the nature of the research question .

Analytics can significantly enhance business support functions by providing data-driven insights. In HR, analytics aids in workforce planning and retention strategies. In finance, it supports budgeting and forecasting by identifying financial trends. In marketing, analytics facilitates customer segmentation and campaign analysis, improving targeting and outcomes .

Business analytics architecture supports data-driven decision-making by collecting data from various sources, storing it in data warehouses, applying ETL processes, and using dashboards and reports for visualization. It also involves predictive analytics, enabling faster and more informed decisions by providing comprehensive insights into business operations .

Basic research focuses on expanding knowledge without the need for immediate practical application, aiming to develop theoretical understanding. For instance, studying how gravity affects light is an example of basic research. Applied research, on the other hand, is designed to solve specific practical problems, with outcomes having direct applications. An example is developing a drug for diabetes, which directly addresses a health issue .

A standard research report includes a title page, abstract, introduction, literature review, research methodology, data analysis, findings & results, conclusion & recommendations, references, and appendices. This structure provides a logical flow, enhances readability, and ensures comprehensive documentation of the research process, facilitating understanding and credibility .

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