■ SQL Server RAP as a Service – Environment Questionnaire
1. General Information
Company / Business Unit: ____________________________
Primary Contact (Name/Email/Phone): ____________________________
Support Agreement Type (Unified / Premier): ____________________________
Preferred RAP Execution Window (Date/Time): ____________________________
2. Environment Overview
Approximate number of SQL Server instances: ____________________________
Versions in use (e.g., SQL 2012, 2016, 2019, 2022): ____________________________
Editions in use (Enterprise, Standard, Express): ____________________________
Operating system versions for SQL Servers: ____________________________
Are servers on-premises, cloud, or hybrid? ____________________________
Clustered / Always On Availability Groups in use? (Yes/No, details): ____________________________
3. Security & Compliance
Are SQL Servers joined to a domain? (Yes/No) ____________________________
Authentication mode used (Windows / Mixed): ____________________________
Are sysadmin accounts controlled and audited? ____________________________
Is Transparent Data Encryption (TDE) enabled on any databases? ____________________________
Are compliance frameworks in scope (HIPAA, GDPR, PCI-DSS, SOX)? ____________________________
4. Backup & Recovery
Backup solution used (Native SQL, 3rd party, etc.): ____________________________
Backup frequency (Full/Differential/Log): ____________________________
Typical Recovery Point Objective (RPO): ____________________________
Typical Recovery Time Objective (RTO): ____________________________
Has a restore test been performed in the last 6 months? (Yes/No) ____________________________
5. Performance & Monitoring
Is performance monitoring in place? (PerfMon, Extended Events, 3rd party tools): ____________________________
Typical workload type (OLTP, DW/Analytics, Mixed): ____________________________
Any recurring performance issues (blocking, slow queries, deadlocks)? ____________________________
Current monitoring/alerting solution: ____________________________
6. High Availability / Disaster Recovery (HA/DR)
What HA/DR technologies are used (Failover Clustering, AGs, Log Shipping, Replication, Mirroring, Cloud-based DR)? ______
Where are DR servers located (on-prem, secondary datacenter, cloud)? ____________________________
Date of last failover test: ____________________________
Known HA/DR gaps or risks: ____________________________
7. Additional Notes
Known business-critical databases (names, functions): ____________________________
Any ongoing SQL Server issues (security, performance, availability): ____________________________
Upcoming projects/upgrades (e.g., migration to newer SQL Server version, Azure SQL): ____________________________
Any restrictions for RAP collector execution (change management approvals, restricted accounts): ______________________