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Customer Feedback Management System

The document outlines a customer satisfaction use case involving user registration, feedback provision, and data visualization. Users can provide structured and unstructured feedback, while an admin manages cooperative data and generates reports. Additionally, a predictive model classifies feedback into positive, negative, or neutral categories to enhance service recommendations.

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melakmebit75
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7 views1 page

Customer Feedback Management System

The document outlines a customer satisfaction use case involving user registration, feedback provision, and data visualization. Users can provide structured and unstructured feedback, while an admin manages cooperative data and generates reports. Additionally, a predictive model classifies feedback into positive, negative, or neutral categories to enhance service recommendations.

Uploaded by

melakmebit75
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Customer satisfaction usecase

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