CHAPTER 1. Improve employee morale.
Understanding Ethics in IT and Business Build long-term trust with customers.
What is Ethics? Improving Corporate Ethics
Ethics is the study of what is right and Clear code of ethics and values.
wrong. Regular training on ethical practices.
Helps us decide how to act in Leading by example from the top.
situations.
A guide to behavior, especially when Creating an Ethical Work Environment
no one is watching. Encourage honesty and transparency.
Promote open communication.
Ethics in Information Technology Support employees who raise
Deals with data privacy, cybersecurity, concerns.
software piracy, etc.
IT professionals must act responsibly. Including Ethics in Decision-Making
Technology is powerful—ethics helps Ask: Is it legal? Is it fair? How will this
us use it wisely. affect others?
Common issues: Consider long-term impact, not just
o Data breaches profits.
o Hacking Use ethical frameworks to guide
o Plagiarism choices.
o Piracy Example of Ethical Framework:
o Misuse of AI Utilitarianism—doing the greatest
IT professionals have a duty of care to good for the greatest number
users.
Definition of Ethics
Comes from the Greek word “ethos”
meaning character.
Standards of behavior that tell us how
humans ought to act.
The Importance of Integrity
Doing the right thing, even when it’s
hard.
Builds trust and credibility.
Key trait of a true professional.
Morals vs. Ethics vs. Law
Morals: Personal beliefs
Ethics: Group/professional standards
Law: Government rules
Ethics in the Business World
Ethics isn’t just for personal life—
businesses need it too.
Ethical companies attract trust,
loyalty, and long-term success.
Why Foster Good Business Ethics?
Prevent scandals and legal issues.