* Balance Inquiry * Inbound
Customer Phone:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>
<br />¶<b>
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
Bangladesh Bank/Tele Communication Company __________ ।
, ?
Account Number / Account Number :
Sir/Mam check ।
.................................
..................................
Sir/Mam Verification
/ ...
/ Account Holder Name Account Holder Name:
/ Date of Birth Date of Birth:
/ Last Transaction Date Last Transaction Date:
/ Account এ এ ......... ।
?
Bangladesh Bank/Tele Communication Company এ Phone
এ Bangladesh Bank/Tele Communication Company এ ।
* Product Information * Inbound
Customer Phone:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
[Link]/[Link]/[Link] __________ ।
, ?
...............................................................
Product Name:
..........................................................
/ Product এ Stock এ Available
?
/ Address
এখ / ?
Alternate Contact:
/ Product Order ২৪ Product address এ
।
[Link]/[Link]/[Link] এ Phone
এ [Link]/[Link]/[Link] এ ।
* Service Activation * Inbound
Customer Phone:
Customer Name:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
Grameenphone/Airtel/Robi/Teletalk __________ ।
, ?
.......................................
......................................
Sir/Madam check ।
.......................................
Sir/Madam , খ /
১০ Available ...
Mini Package Weekly Package Monthly Package
1. 10MB - 3TK. 1. 1GB - 49TK. 1. 2GB - 149TK.
2. 20MB - 5TK. 2. 512MB - 21TK. 2. 1GB - 100TK.
3. 50MB - 10TK. 3. 150MB - 15TK. 3. 512MB - 70TK.
এ , Dial
Activated Sir/Madam Activated ?
.......................................
Sir/Madam Activated
Service ।
Grameenphone/Airtel/Robi/Teletalk এ Phone
এ Grameenphone/Airtel/Robi/Teletalk এ ।
* Delivery Delay * Inbound
Customer Phone:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
[Link]/[Link]/[Link] __________ ।
, ?
Sir/Mam খ ,
Product ID Product ID : Product Name:
Sir/Mam check ।
Sir/Mam , খ (Transport Problem/Strike/ )
এ Product address এ ।
২৪ Product address এ ।
[Link]/[Link]/[Link] এ Phone
এ [Link]/[Link]/[Link] এ ।
* Mobile Phone *Outbound
Customer Contact:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
________
/ ?
[ / Time:
]
Company এ launch ।
এ 4 GB RAM, 64 GB ROM এ 4000 mAh 6.0
25 এ
LED 13 এ LED
4 এ (Silver, Blue, Black, Golden)। এ
, , 20,990
এখ ১০% / /
/ ১০%
/ ?
/ Address
এখ / ?
Alternate Contact:
২৪ Address এ /
।
* Water Bottle *Outbound
Customer Contact:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
________
/ ?
[ / Time: ।
]
Company এ launch ।
এ 4 GB RAM, 64 GB ROM এ 4000 mAh 6.0
25 এ
LED 13 এ LED
4 এ (Silver, Blue, Black, Golden)। এ
, , 20,990 .
এখ ১০% / /
/ ১০%
/ ?
/ Address
এখ / ?
Alternate Contact:
২৪ Address এ /
।
* Electronic Gadget *Outbound
Customer Contact:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
________
/ ?
[ / Time: ।
]
Company এ launch ।
এ 4 GB RAM, 64 GB ROM এ 4000 mAh 6.0
25 এ
LED 13 এ LED
4 এ (Silver, Blue, Black, Golden)। এ
, , 20,990 .
এখ ১০% / /
/ ১০%
/ ?
/ Address
এখ / ?
Alternate Contact:
২৪ Address এ /
।
* Credit Card *Outbound
Customer Contact:
Admin
Virgo Contact Center Services Limited PCS Course Trainee
<br />¶<b>Not
<br />¶<b>Not
[Wait 3/4 Seconds]
/ / / /Good Morning/Good Afternoon!
________
/ ?
[ / Time: ।
]
Company এ launch ।
এ 4 GB RAM, 64 GB ROM এ 4000 mAh 6.0
25 এ
LED 13 এ LED
4 এ (Silver, Blue, Black, Golden)। এ
, , 20,990
এখ ১০% / /
/ ১০%
/ ?
/ Address
এখ / ?
Alternate Contact:
২৪ Address এ /
।