8D Problem Solving
When a customer issues you a corrective action you should follow the 8D problem solving system. 8D
stands for 8 Disciplines. The 8D approach is a complete approach to solving problems. Most customers
require an 8D problem solving report for their corrective action request. The easiest approach to
creating an 8D report is using 8D software.
Customer Expectations
After notification of a problem, your customer expects you to take the appropriate steps in a timely
manner to resolve that problem. The quicker you address the issue, the more satisfied your customer. A
thorough 8D problem solving corrective action has these additional benefits:
It can strengthen the bond between your company and your customer.
It can improve sales with your customer.
It opens a new line of communication between your company and your customer.
It prevents defects from escaping at your location.
It corrects defects which saves you money.
It helps guide you in future improvement efforts.
For these reasons you should follow the 8D problem solving technique.
8D Manager Software with 8D report generator
Do you want to…
Improve your corrective action system?
Spend less time writing corrective actions reports?
Keep all of your 8D and 5Y reports in one place?
Not worry about formatting 8D and 5Y problem solving reports?
Tie all supporting documents (SCARS, pictures, Failure Analysis) into one report?
Collect metrics on your corrective action system?
Are you…
Struggling with keeping track of all of your corrective actions?
Forgetting previous customer complaints, written details, and resolution history?
Looking for inexpensive corrective action software that tracks all of your 8D records and 5 why problem
solving reports?
Concern about your next ISO audit and providing corrective action documentation?
Do you need to quickly…
Create and edit an 8D or 5Y report?
Find old 8D or 5Y reports for a given customer?
Distinguish between internal and external 8D eight disciplines reports?
Distinguish between open and closed 8D reports?
Track all actions for each of the 8 disciplines and 5 why problem solving results?
See a history of your 8D eight disciplines actions?
If you answer yes to any of the above questions then Quality Assurance Solutions is proud to offer you
8D Manager. 8D Manager addresses all above issues and more.
Pictures of forms and reports in 8D Manager
8D Manager is inexpensive, easy to learn and easy to use. Start working within in 10 minutes.
This software allows you to…
Provide your customer an impressive 8D report.
Track all of your 8D actions, owners and due dates.
Quickly find your history of all corrective actions.
Not only help you pass an ISO audit but amaze your ISO auditor.
In addition the 8D Manager package includes…
A step by step manual to assure you get maximum benefit of the software.
A corrective action procedure template. Use this to document your corrective action system for ISO
9001 certification. This ties the 8D Manager software to your corrective and preventive action
procedure.
Other Benefits of 8D Manager…
Multiple users can access the information at the same time. There is no additional pricing for additional
licenses.
You can customize the forms and reports labels to match your company’s terminology and traceability
needs.
8D Manager provides Global 8D reports for reoccurring issues.
Your Satisfaction is Guaranteed.
Within 30 days, if you are not satisfied with 8D Manager, I will refund your money.
8D Manager is only $49.00
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