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Air France Sponsored Search Strategy

Information about Air France in the early 2000s for a digital marketing strategy student.

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0% found this document useful (0 votes)
20 views2 pages

Air France Sponsored Search Strategy

Information about Air France in the early 2000s for a digital marketing strategy student.

Uploaded by

tmjarman
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Air France Case

Sponsored Search Marketing Strategy

Instructor: Prof. Nikhil Malik


Email: malnik@[Link]

Directions
o At the end of the class one member per group will submit on Canvas.
o Please follow the slide numbers prescribed below. If for some reason you have
an extra slide, you can add them as Appendix at the back.
o Don’t focus on design. Be concise and easily comprehensible.

Slide 1. Title
• Group Number, list of members (present and absent in this class).

Slide 2. Publisher Metrics


. A Table with 7 Publishers (channels) as rows and 7 KPIs as columns.
• CTR, TCR, CPC
• Revenue per Booking, Net Revenue, RoA

Slide 3. Marketing Spend Re-allocation


• If you lower the marketing spend on the bottom 2 publishers (by RoA) by 5%
each and re-allocate that spend to top 2 publishers (by RoA), what will be
the projected RoA?
• Would you propose re-allocating all marketing spend to the top 2 publishers
(by RoA)? Why or why not?
• How does Kayak performance compare to the other Publishers? Would you
recommend more or less funding for Kayak SEM campaigns?

Slide 4. Publisher Level Strategy


• Suggest a strategy for each publisher. Strategy can be one of - Do nothing,
Improve CPC, Improve CTR, Improve TCR, etc. Make your case with a
visualization.
o Hint: A helpful visualization to make you case can be a Bubble Plot (X
axis is Probability of Booking, Y axis is Cost per Click, and the size of
bubble is Total Funding). You can try a different comparison
visualization, if you think that better supports your publisher lever
strategy.
[AI Exception: You can use AI to generate the visualization from your final
numbers. You will be responsible for the accuracy of the visualization.]
Slide 5. Campaign Strategy for Google and MSN
• Hint: What campaigns (keyword groups and categories) are working or not
working? How would you re-allocated spend across campaigns? Does match
type, bid tactics need to change? Does the ad-copy or landing page for
keyword ads need to change? Can you use practices from high performing
campaigns to use for low performing campaigns
[AI Exception: You can use AI to assist in findings patterns across large number of
keywords e.g., by creating clusters]

Slide 6. Keyword Strategy for Overture (Global and US)


• Hint: What “sort” of keywords are working or not working? ? How would you
re-allocated spend across keyword categories? Does the tactics need to
change on advanced vs standard matching? Does bid strategy need to
change? Does the ad-copy or landing page for keyword ads need to change?
• Hints: Compare keywords or keyword categories on – CTR, TCR and Net
Revenue. Make sure you have enough sample size to make any inference.
[AI Exception: You can use AI to assist in findings patterns across large number of
keywords e.g., by creating clusters]

-------------------------- Transport yourself from 2009 to 2025 -----------------------

Assume that “Google – US” data on CPC, CTR, TCR and Revenue per Conversion is
still valid. But search behavior and search volumes have changed. So, number of
impressions may be different because consumers either search on Google differently
or they search on Chat GPT.

Slide 7. Google Trends Analysis


• Use Google Trends to characterize how search behavior on Google has
changed in the US.
o Hint: For example, here is a trend for the search “Flights LAX to Paris”.
What searches are more or less popular? Do consumers have more or
less brand re-call? Have travel destinations or travel preferences
changed?
• How would you re-allocate search marketing spends across campaigns and
keywords?

Slide 8. Search Queries vs Chat GPT Conversations


• How does Air France compare with its competitors on ChatGPT
conversations?
• Bonus Question: Design and execute a survey (or data collection) exercise
to support your argument above.
[AI Exception: This question can only be answered using ChatGPT.]

Common questions

Powered by AI

Reallocating marketing spend should consider the overall increase in RoA by moving funds from lower-performing publishers to higher-performing ones. In the given document, spending is proposed to be decreased by 5% for the bottom two publishers and redirected to the top two, based on RoA. This approach aims to enhance overall efficiency and effectiveness of marketing investments. However, one should also weigh the risk of over-reliance on top performers and the potential for market dynamics to change, as well as the unique advantages or audience of lower-performing channels .

Reallocating all marketing spend to the top two publishers could be beneficial if these publishers consistently demonstrate superior RoA and possess growth potential that aligns with Air France's objectives. However, this strategy poses risks, such as reduced diversification and over-dependence on specific channels that might be adversely affected by market changes or competition. A holistic evaluation of trends, audience engagement, and risk tolerance is crucial before making such a concentrated allocation decision .

Heavily relying on historical data for search engine marketing can be limiting in dynamic markets due to changes in consumer behavior, technology, and competitive landscapes that such data may not account for. Stagnant strategies overlook real-time market shifts, possibly causing misalignments with current consumer interests or search patterns. Moreover, historical data might not reflect technological advancements like AI integration in search platforms, which can alter user engagement significantly. Thus, while past data provides a foundation, continuous updates and adaptive strategies are essential for maintaining relevance and competitive advantage .

Bubble plots are an effective visualization technique to support strategic recommendations for publisher-level initiatives. In the context of sponsored search marketing, bubble plots can visually compare publishers based on key performance indicators such as probability of booking (X-axis), cost per click (Y-axis), and total funding (bubble size). This visualization can quickly convey where adjustments such as improving CPC, CTR, or TCR should be focused, providing a clear, comparative view of performance across publishers, which helps in making informed strategic decisions .

Changes in consumer destination preferences and travel behaviors should guide Air France in aligning its search marketing strategies with emerging trends. By leveraging Google Trends or similar tools, Air France can identify popular travel routes or destinations and allocate budget to search terms that reflect these trends. For instance, if new destinations become popular, ad spend should be redirected towards related search campaigns, ensuring visibility and relevance in consumer queries. A proactive monitoring approach will enable Air France to adjust its keyword targets dynamically in line with fluctuating travel preferences .

The shift to platforms like Chat GPT impacts Air France’s competitive strategies by necessitating changes in how target audiences are engaged. This may involve integrating AI-driven conversational marketing tactics to establish stronger consumer relationships and personalize user interactions, potentially leveraging Chat GPT's conversational data to enhance predictive analytics and campaign targeting. Moreover, adapting to these platforms can widen Air France’s engagement channels, making them competitive against rivals who may be slower to adapt .

Shift in search query popularity as observed through Google Trends indicates changes in consumer interest, guiding Air France to reallocate search marketing spend towards more relevant and high-traffic queries. This adaptability ensures that marketing efforts align with consumer demand, maximizing visibility and engagement. Analyzing these trends allows Air France to stay ahead of competitors by targeting nascent search interests, potentially increasing conversion rates and enhancing campaign ROI in the process .

Air France should adapt its search marketing strategies by analyzing historical data trends and current search patterns. The change in consumer search behavior, such as increased use of Chat GPT, necessitates shifting focus to platforms where user engagement has surged. Adjustments might include reallocating budgets to newly popular keywords and refining ad creatives to align with evolving consumer preferences. The document suggests that while metrics like CPC and CTR remain viable measures, shifts in impression volumes require updated campaign tactics to address how and where consumers seek travel information .

Designing a data collection exercise for analyzing Chat GPT conversations involves ensuring data relevance, adequate sample size, and contextual understanding of the conversations. The methodology should include defining clear parameters such as sentiment analysis, frequency of mention, or thematic categorizations that align with strategic marketing goals. The data collection must respect privacy and ethical standards while being comprehensive enough to provide actionable insights for competitive analysis. Enhanced data accuracy could be achieved via AI algorithms for natural language processing to efficiently analyze large volumes of conversational data .

Air France should adapt its keyword strategy for Overture by analyzing keywords that exhibit high CTR and TCR while also assessing net revenue impact. This involves reallocating spend towards high-performing keywords and optimizing ads or landing pages associated with underperforming categories. Advanced versus standard match types may need adjustment depending on the traffic quality and conversion likelihood they generate. Keywords showing strong performance should be prioritized for increased bids and more engaging ad copy, while poorly performing ones may be either restructured or replaced .

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