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Netflix Subscriber Retention Strategies

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shrestha shakya
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0% found this document useful (0 votes)
15 views6 pages

Netflix Subscriber Retention Strategies

Uploaded by

shrestha shakya
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Problem Statement

Netflix is losing subscribers due to its high subscription costs,


making it less affordable for many users.
Competitors offer lower-priced plans with similar or better
content, attracting price-sensitive consumers.
Exclusive regional content on rival platforms appeals more to
local audiences, drawing them away from Netflix.
These factors have intensified competition, making subscriber
retention challenging for Netflix.
Netflix’s Tiered Pricing Model

Flexible Plans: Users can choose based on quality and features, not
screen limits.
Affordable Entry Plan: Low-cost option with ads but no screen
limitation.
Premium Plans: Higher pricing for ad-free experience & extra perks.

Plan Type Price (Example - India)

Basic ₹199/month Yes HD (720p) 4 screens

Standard ₹499/month No Full HD (1080p) Unlimited

Premium ₹799/month No 4K UHD + HDR Unlimited


Netflix’s Strategy to Win Back Subscribers
Local Original Content

Investment in region-specific movies and


shows to attract diverse audiences.

Example: Netflix India invested ₹3,000 crores


in original content in 2023.

Goal: Compete with regional OTT platforms like


Hotstar & Amazon Prime.
Personalized Recommendations

AI-driven content suggestions based on


user behavior and preferences.

Example: 80% of Netflix views come from


personalized recommendations.

Goal: Enhance engagement and improve


customer retention.
Thank You

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