Mediation Module 3 Final Questionnaire
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Homepage (home) ► Mediation ► Module 3 ► Final Questionnaire. Module 3
Started on Saturday, June 25, 2022, 1:03 PM
StateCompleted
Finished on Saturday, June 25, 2022, 1:19 PM
Time taken 15 minutes 37 seconds
10.00 out of 10.00 (100%)
Question 1
The space where the mediation process takes place must have the following
Correct characteristics, understanding by this that the parts find credibility in it
express interests and emotions.
Score 1.00 out of
1.00
Select one:
a. Neutrality, privacy and furniture.
b. Neutrality, open and comfortable space
c. Voluntariness, furniture, and visible space.
d. Privacy and spacious areas.
Question 2
It is understood as a process by which a third party assists two or more parties, with their
Correct consent, to prevent, manage or resolve a conflict helping them to reach
Score 1.00 out of mutually acceptable agreements.
1.00
Select one:
a. Negotiation
b. Arbitration
c. Reconciliation
d. Mediation
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Question 3
In the third phase 'Propose and agree on solutions', the mediator will have to
Correct ensure that the agreements comply with the following characteristics.
Score 1.00 out of
1.00 Select one:
Private, balanced and tolerant.
b. Specific, private, and responsible.
c. Realistic, specific, and balanced.
tolerant and responsible.
Question4
This principle mentions that the participation of the people in conflict should be by
Correct own decision, free from any coercion and not out of obligation, applies both to people
Score 1.00 out of in conflict, as for the person who will mediate.
1.00
Select one:
a. Confidentiality
b. Voluntariness
c. Equity
d. Preparation
Question 5
Mediation is considered an Alternative Method for Conflict Transformation because
Correct it directs the parts to find the transformation of it, which is why it is considered that its
objective implies:
Score 1.00 out of
1.00
Select one:
a. resolve the conflict instantly and thus create a momentary space of peace, to
after thinking about other solutions.
b. prevent violence in living spaces, enhancing learning
a culture of peace, oriented towards the constructive resolution of conflicts.
c. promote a cultural change only in school spaces that allow for addressing the
conflicts constructively.
d. to guide and teach the parties in conflict the consequences of their actions and to
The mediator will have the authority to impose a solution.
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Question 6
The dialogue as part of the skills of the mediating person must consider
Correct some clues, for example:
Score 1.00 out of
Select one:
1.00
a. You will trust in the truth you possess and in the other person's ability to grasp it.
accept it.
b. Sarcasm and irony, attempting to impose, condemn are a fundamental part of dialogue.
c. You will remember that in dialogue there should never be winners or losers and not
it is passivity or resignation.
d. You will accept that you have the absolute truth; that everyone knows something about it.
Question 7
In this principle, all topics addressed, such as personal information,
Correct feelings or the very reason for the conflict cannot be disclosed by the person
mediator, unless that information jeopardizes the integrity of the other person
Score 1.00 out of
or an outsider to the conflict.
1.00
Select one:
a. Confidentiality
b. Neutrality
c. Equity
d. Preparation
Question8
This principle involves the formulation of strategies for the different phases, given that the
Correct The mediation process is based on flexibility and cannot be controlled.
fully all the elements.
Score 1.00 out of
1.00
Select one:
a. Learn to do
b. Equity
c. Preparation
d. Confidentiality
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Question 9
In order for mediation to be effective, some elements must be carried out, according to
Correct The United Nations Organization is the following:
Score 1.00 out of
Select one:
1.00
a. Voluntariness, confidentiality, to know and to do.
b. Preparation, voluntariness, confidentiality, flexibility, impartiality, neutrality,
equity and honesty.
c. No violence, dialogue, positive peace, confidentiality, empathy, and power.
d. Human rights, justice, tolerance, flexibility, and impartiality.
Question 10
Principle that states that the mediation process must be free of any form.
Correct strict to be able to respond to the specific needs of the mediators.
Score 1.00 out of
Select one:
1.00
Flexibility
b. Equity
c. Preparation
d. Voluntariness
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