Assertive Behavior in Leadership Skills
Assertive Behavior in Leadership Skills
It is the social skill that allows expressing opinions or feelings whether positive or
Negatives clearly and directly as he is able to exercise and defend his personal rights.
Promotes communication and resolution in a negotiation, as well as cooperation and the
collaboration. However, it can also be used when one is required to evade, or not negotiate a
conflict. Instead of evading, one can assertively explain their position and their decision not to negotiate.
Assertiveness designates one of the most modern business approaches. The concept is associated with
a management and direction system based on social skills like good communication,
decision, leadership, and trust.
Staying calm, thinking with a cool head, and seeking quick solutions is necessary to
to face the sometimes unpredictable world of organizations.
The assertive person will generally adopt a close and upright posture, looking directly at their
interlocutor«. Olaga Castanyer defends four types of positions: Approach position.
They transmit attention and can be positive (sympathetic) or negative (invasive). In summary, there are three of them.
basic pillars of assertiveness: self-affirmation, expression of positive feelings (praise,
pleasure, etc.) and the expression of negative feelings (manifestation of dissatisfaction or
displeasure) in an appropriate and respectful manner. Assertive communication serves to express
the messages and gestures clearly, with an empathetic attitude towards the interlocutor. It serves to
communicate ideas in a sincere way always seeking to create an environment
positive and conflict-free.