HCMC UNIVERSITY OF TECHNOLOGY AND Program: Industrial Management
EDUCATION
FACULTY OF ECONOMICS Level: Undergraduate
Course Syllabus
1. Course Title: Statistical Process Control
2. Course code: SPCR 431606E
3. Number of Credits: 2 units (3 lecture periods, 0 laboratory period, 6 self-study period per
week)
Time allocation: 10 weeks (one semester credit is equivalent to one 50-minute lecture
period)
4. Instructors:
1/ Ph.D Nguyen Khac Hieu
2/ MBA. Nguyen Thi Anh Van
3/ ME. Nguyen Thi Mai Tram
5. Courses Requirements:
Prerequisite courses: Business Statistics
Previous courses: Total Quality Management
6. Course Description
This course provides concepts of statistical process control for quality assurance in
enterprises. Students are introduced some statistical tool to improve quality. Beside,
students also are guided solving practical case studies to attain depth knowledge.
7. Course Goals
Goals Goal description Programme
ELOs
G1 The basic concepts of SPC ELO 1,2
G2 Team work, presentation skills and can using English material. ELO 9,10,11
G4 Apply the SPC for quality assurance and improvement ELO 3,4
8. Course Outcomes
CLOs CLO Description Programme ELOs
G1.1 Define the role of statistics for quality assurance ELO 1,2
G1
G1.2 Introduce simple statistical graphics ELO 1,2
G2.1 Apply statistical process control for quality assurance ELO 3,4
G2 Apply Qualitative Considerations in Experimenting for Quality ELO 3,4
G2.2 Improvement
Have team work skill to work and handle the problems of quality ELO 9, 10
G3.1
G3 management.
G3.2 The ability to find, research and present by English ELO 11
9. Required Resources
Textbook:
- In-class lectures
- Stephen B. Vardeman & J. Marcus Jobe- Statistical Methods for Quality Assurance,
2nd edition, Springer-Verlag New York, 2016
Supplemental book/material
- Douglas C. Montgomery, Introduction to Statistical Quality Control, John Wiley &
Sons, Inc, 2013.
- Zontec, The Book of Statistical Process Control, The Zontec Press, 2010
- Douglas B. Relyea, The Practical Application of the Process Capability Study,
Productivity Press Taylor & Francis Group, 2011.
- Tim Stapenhurst, Mastering Statistical Process Control, Elsevier Butterworth-
Heinemann, 2005
10. Assessment
- Grade: 10 points
- Process score: 50%
- Final exam scores: 50%
- Test schedule
Form Content Timelin Method Outcome Rat
e e
(%)
Bonus grades 15
1 Review the basic concepts of SPC 1rt week Quizzes ELO 1,2 5
2 Simple statistical graphics 2nd week Exercise ELO 1,2 5
Intermediate Statistical Methods 3rd Quizzes ELO 1,2,3 5
3
week
9th week Mid-term ELO 3,4 15
Mid-term test test
Presentation 20
Students have to solve case studies and 8th- 9th Presentation ELO 3,4,9,10,11
then present their results. week
Final exam 50
The exam covers all the major learning Multiple ELO 1,2,3,4,12,14
outcomes of the course choice test
11. Course outline
Week Content Outcomes
1; 2 Chapter 1. Introduction
Contents: ELO 1,2
- The Nature of Quality and the Role of Statistics
- Modern Quality Philosophy and Business Practice
Improvement Strategies
- Logical Process Identification and Analysis
- Elementary Principles of Quality Assurance Data
Collection
- Simple Statistical Graphics and Quality Assurance
Main teaching methodology:
+ Lecture
+ Question and answer
Homework (6):
Do exercises in chapter 1
Materials:
Chapter 1 – Stephen B. Vardeman & J. Marcus Jobe- Statistical
Methods for Quality Assurance, 2nd edition, Springer-Verlag New York,
2016
3;4 Chapter 2: Statistics and Measurement
Contents: (3) ELO 1,2
- Basic Concepts in Metrology and Probability
Modeling of Measurement
- Some Intermediate Statistical Methods
and Measurement Confidences Interval
Estimation
- Simple Linear Regression and Calibration
Studies Hypothesis Testing
Main teaching methodology:
+ Lecture
+ Discussion
+Watch video
Homework (6)
Do exercises in chapter 2
Materials:
Chapter 2 – Stephen B. Vardeman & J. Marcus Jobe- Statistical
Methods for Quality Assurance, 2nd edition, Springer-Verlag New York,
2016
5;6,7 Chapter 3: Process Monitoring
Main Contents: (3) ELO 3,4
- Generalities About Shewhart Control Charting
- Shewhart Charts for Measurements/“Variables Data”
- Shewhart Charts for Counts/“Attributes Data”
- Statistical Process Monitoring and Engineering Control
Main teaching methodology:
+ Lecture
+ Teamwork
+ Case study
+ Practice in software
Homework:
Practice exercises
Material:
Chapter 3– Stephen B. Vardeman & J. Marcus Jobe- Statistical
Methods for Quality Assurance, 2nd edition, Springer-Verlag New York,
2016
8 Chapter 4: Process characterization and Capability analysis
Contents and teaching methods (3) ELO 9,10,11
- More Statistical Graphics for Process Characterization
- Process Capability Measures and Their Estimation
Main teaching methodology:
+ Lecture
+ Question and answer
Homework:
Practice exercise
Material:
Chapter 4 – Stephen B. Vardeman & J. Marcus Jobe- Statistical
Methods for Quality Assurance, 2nd edition, Springer-Verlag New York,
2016
9 Chapter 5: Experimental design and analysis for Process ELO 9,10,11
improvement
Contents and teaching methods (3)
- Response Surface Studies
- Qualitative Considerations in Experimenting for Quality
Improvement
Main teaching methodology:
+ Present
+ Question and answer
+ Do exercises
Homework (6):
Practice exercises
Material:
Chapter 6 – Stephen B. Vardeman & J. Marcus Jobe- Statistical
Methods for Quality Assurance, 2nd edition, Springer-Verlag New York,
2016
10 Summarized contents
Contents (3) ELO 1,2,3
- Review contents
- Highlight the important issues
- Show total process mark
- Guide summative assessment method.
Main teaching methodology:
+ Lecture
+ Discussion
Homework (6)
Review all contents
12. Course Policy:
- Group exercises found to be the same will be banned to take exams for all team members.
- Students who cheat in mid-term or final exams will be deducted 100% of the points
- Student who takes the exam under other identity, both students will be suspended or
expelled.
13. First Date of Approval: June 15, 2019
14. Approved by:
Dean Head of the Department Instructor
15. Date and Up-to-date content