Security Services
Introduction
Security services will provide 24-hour security to the common areas of the
building. They will secure the building with guards stationed at the entrances,
patrols, and CCTV (Closed Circuit TV). Security will have a control centre where
they monitor CCTV coverage of the entrances, exits, the car park, and all
elevators in the building. Security is also available to Tenants in case of
emergency.
The Property Manager works closely with security to ensure communication on
building activities such as day to day activities, emergencies, theft or criminal
activity, control of new or departing Tenants, and security needs for special
events. In addition, Security plays an important role in the image of the property,
and need to act in a professional manner at all times.
The Basics
Upon starting the posting, review the security contract and the scope of work.
Pay particular attention to the duties and the scheduled hours and locations of
the security guard placement, so you know where and when the guards are
supposed to be working.
Most of the work of security involves standing guard and patrolling, and
interaction with Tenants and visitors. Often the most important thing for security
is customer service, so it is important that they are professional in appearance
and action.
Review the security contract and scope of work.
Tips
On your daily walkabouts, check to see if the security guards are in the
assigned locations, and that there is a security guard monitoring the CCTV
monitors at all times.
Meet with the security chief to review his job description and make sure
that he is clear on his department’s duties and responsibilities, as well as
the expectations for management office communication and reporting.
Often a security company may employ extra guards to increase their fees,
so consider how many guards are scheduled in the scope of work and
how many are truly needed.
Support Documents
Name of Purpose Notes
document
job Staff job description
descript
security
manager
job “
descript
security
shift
supervisor
Regs for all Regulations –very specific All Regulations will differ
security depending on the facilities of your
staff property.
Regs for “ “
basement
security
staff
Regs for “ “
CTV
security
staff
Regs for “ “
floor
security
staff
Regs for “ “
gate
security
staff
Regs for “ “
motorbike
parking
security
staff