Q.1 You are Amit/ Anita, resident of 45, Lajpat Nagar, New Delhi.
Residents of your area
are facing a serious issue of irregular electricity supply. Write a letter of complaint to the
executive engineer of Delhi electricity board.
45, Lajpat Nagar,
New Delhi.
24th August, 2025.
The Executive Engineer
Delhi Electricity Board,
New Delhi.
Subject: Complaint Regarding Irregular Electricity Supply.
Sir/Madam,
I am writing to bring to your notice the frequent and prolonged power cuts in our locality for
the past three weeks. The electricity supply is highly irregular, often going off for several hours
at a stretch, especially during the evening.
This situation has caused immense inconvenience to the residents. Students are unable to
prepare for their exams, and senior citizens face difficulty in carrying out their routine tasks.
Moreover, water supply is also affected as the electric pumps cannot function without power.
Despite repeated complaints to the local office, no improvement has been made. We request
you to take immediate action to restore regular electricity supply and also look into the
possibility of upgrading the infrastructure to prevent future disruptions.
We hope for your prompt attention to this matter.
Thanks
Yours faithfully,
Amit
Q.2 You are Sumit/ Subhadra, resident of 23, Shastri Nagar, Jaipur. Residents of your area
are facing a serious issue of poor security. Write a letter of complaint to the superintendent
of police of Jaipur.
23, Shastri Nagar,
Jaipur.
24th August, 2025.
The Superintendent of Police
Jaipur City Police,
Jaipur.
Subject: Complaint Regarding Poor Security in Our Area.
Sir/Madam,
I wish to bring to your notice the increasing incidents of theft, chain snatching, and petty crimes
in our locality, Shastri Nagar. Over the past month, several residents have been victims of
burglary and snatching, creating a sense of fear and insecurity among the people.
The lanes are dimly lit at night, and the absence of regular police patrolling has empowered the
criminals to do their activities freely. Elderly residents and children are particularly vulnerable.
Despite several complaints made earlier, no concrete steps have been taken to improve the
situation.
I request you to arrange regular patrolling in our area, install CCTV cameras at key points, and
take strict action against the offenders. Immediate measures will help restore public confidence
and ensure safety for all.
Thank you for your prompt attention to this serious matter.
Yours faithfully,
Subhadra
Q.2 You are Prdeep/Payal Kumari, resident of 78, Patel Nagar, Mumbai. Residents of your
area are facing a serious issue of poor quality of water supply. Write a letter of complaint
to the chief municipal officer, Municipal Water Supply Department of Mumbai.
78, Patel Nagar,
Mumbai.
24th August, 2025.
The Chief Municipal Officer
Municipal Water Supply Department,
Mumbai.
Subject: Complaint Regarding Poor Quality of Water Supply
Sir/Madam,
I am writing to express my concern about the poor quality of water being supplied to our locality
for the past two weeks. The water is muddy, has a foul smell, and is unfit for drinking or cooking
purposes. Several residents have complained of stomach infections and other health problems
due to its consumption.
Despite repeated complaints to the local office, no action has been taken to rectify the problem.
The situation has become alarming, particularly for children and elderly people, who are easily
affected to waterborne diseases.
I request you to take immediate action to clean and filter the water supply, flush out the
pipelines, and ensure that residents receive clean and safe drinking water. Regular monitoring
of water quality will prevent such problems in the future.
Your prompt attention to this matter will be highly appreciated.
Thanks
Yours faithfully,
Payal Kumari
Q.4 You are Ravi Sharma, a resident of 24, Green Park, New Delhi. You purchased a
washing machine from M/s Modern Electronics, Karol Bagh, New Delhi, a month ago. Now
the machine is making an unusual noise and is not washing clothes properly. Write a letter
of complaint to the Manager asking for immediate replacement.
24, Green Park,
New Delhi.
24th August 2025
The Manager
M/s Modern Electronics,
Karol Bagh, New Delhi.
Subject: Complaint Regarding Defective Washing Machine.
Sir/Madam,
I am writing to bring to your notice a serious issue with the washing machine I purchased from
your showroom on a month ago. Its Invoice No. is ME/235/2025.
Within a month of purchase, the machine has started making unusual noises and fails to wash
clothes properly. Despite following all instructions in the manual, the problem remains, causing
great inconvenience.
I request you to either repair the machine immediately or replace it with a new one, as it is
still under warranty. Kindly treat this matter as urgent and resolve it at the earliest.
Thank you.
Yours sincerely,
Ravi Sharma
Q.5 You are Anjali Gupta , a resident of D-45, Rajouri Garden, New Delhi. You purchased
a mobile phone from Tech World Electronics, Karol Bagh, New Delhi. Now the phone is
overheating even while calling or browsing something. Write a letter of complaint to the
Customer Service Manager asking for either repair or immediate replacement.
D-45, Rajouri Garden,
New Delhi.
24th August 2025
The Customer Service Manager
Tech World Electronics,
Karol Bagh, New Delhi.
Subject: Complaint Regarding Overheating of Newly Purchased Mobile Phone
Sir/Madam,
I purchased a Tech World Z-Pro mobile phone from your showroom on 10 August 2025. Its
Invoice No. is TW/289/2025. I regret to inform you that within two weeks of purchase, the
phone has started overheating excessively, even during normal use such as calling or browsing.
This overheating issue has caused the phone to shut down several times, making it difficult to
use for essential work. I have followed all the instructions in the manual and even reset the
device, but the problem exist. As the phone is under warranty, I request you to have it inspected
by your technical team at the earliest.
If the issue cannot be resolved, I request a replacement of the defective handset. Kindly address
the matter urgently and inform me of the action taken.
Thank you for your prompt assistance.
Yours sincerely,
Anjali Gupta