CONTROLLING
CONTROL
• Controlling is one of the key functions of management
• It involves monitoring performance and making necessary adjustments to achieve
organizational goals
• Ensures that activities are aligned with plans
STEPS IN THE CONTROLLING PROCESS
• Setting Performance Standards
Example: Walmart sets daily sales targets for each store
• Measuring Actual Performance
Example: Walmart collects real-time sales data through POS systems
• Comparing Performance with Standards
Example: If a store’s sales fall below the target, management reviews reasons
• Taking Corrective Actions
Example: Walmart may increase promotions or adjust staffing to improve sales
TYPES OF CONTROL
Types of Control
CONTROL TECHNIQUES
Control
techniques
Functional Budgetary Inventory
MIS
task analysis control control
METHODS OF CONTROL
• Policies
• Job descriptions
• Quality control of materials
• Budgets
• Audit
• Standard cost analysis
• Employee performance evaluation
• Impact assessment
• Graphic charts and diagrams