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Hotel Receptionist Conversation Guide

The document outlines a conversation at a hotel involving three main procedures: making a reservation, checking in, and checking out. It includes essential vocabulary such as 'reservation', 'check in', and 'key card', along with helpful phrases for guests. The dialogue features a guest named Ali Ahmed interacting with a receptionist during these processes.

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Abubaker Amin
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18 views2 pages

Hotel Receptionist Conversation Guide

The document outlines a conversation at a hotel involving three main procedures: making a reservation, checking in, and checking out. It includes essential vocabulary such as 'reservation', 'check in', and 'key card', along with helpful phrases for guests. The dialogue features a guest named Ali Ahmed interacting with a receptionist during these processes.

Uploaded by

Abubaker Amin
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Conversation at the hotel

Word List (Hotel Basics)

 Reservation – booking a room.

 Check in – arrive and get your room.

 Check out – leave and pay the bill.

 Receptionist – hotel worker at the front desk.

 Key card – card for opening the room.

🏨 Conversation

1. Making a Reservation
Guest: Hello, I’d like to make a reservation.
Receptionist: Sure. For how many nights?
Guest: For two nights, please.
Receptionist: Okay. May I have your name, please?
Guest: My name is Ali Ahmed.

2. Checking In
Receptionist: Good evening. Welcome to the hotel. How may I help you?
Guest: Good evening. I’d like to check in, please. I have a reservation under the name Ali
Ahmed.
Receptionist: Thank you. Can I see your passport?
Guest: Here you are.
Receptionist: Great. Here is your key card. Your room number is 210.
Guest: Thank you very much.

3. Checking Out
Receptionist: Good morning. How can I help you?
Guest: Good morning. I’d like to check out, please.
Receptionist: Certainly. Did you enjoy your stay?
Guest: Yes, thank you. How much is the bill?
Receptionist: It’s $200 in total.
Guest: Here you go.
Receptionist: Thank you. Have a nice day.
Guest: Thanks. Goodbye.

👉 Helpful Phrases (Main Hotel Procedures):

 "I’d like to make a reservation."

 "I’d like to check in, please."

 "I have a reservation under the name ___."

 "Can I see your passport?"

 "Here is your key card. Your room number is ___."

 "I’d like to check out, please."

 "How much is the bill?"

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