6/19/25, 1:54 PM Module 1 Activities Part 2
Module 1 Activities Part 2 Total points 60/60
Answer each question to the best of your ability.
Name *
jobanpreet kaur
1. The touching of a person without their consent is unauthorized. The 1/1
touching may not cause harm to the person, but forcing care on an
unwilling patient would be
Assault
Battery
Invasion of privacy
Libel
2. A nurse yells at an unruly patient and quickly walks toward them while *1/1
grasping a key. The nurse then threatens that if the patient does not calm
down, he will be locked in a room by himself. This describes which
intentional tort?
Assault
Battery
Invasion of privacy
Defamation
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5. Candace, a Canadian citizen, has been accused of a crime and yet still *1/1
receives medical care and fair treatment while awaiting her day in court.
Which of the following terms describes how these entitlements are
formally recognized in law?
Moral rights
Rights
Legislation
Legal rights
6. A support worker walks into the resident’s room and sees that the *1/1
resident’s feet are exposed and feel cold. Which of the following actions
by the support worker demonstrates a respect for the resident’s right to
dignity?
Explaining to the resident what the worker is going to do and getting consent.
Getting the resident’s informed consent in writing.
Refusing to perform a task that involves touching the resident.
Making sure the task was delegated by a nurse.
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9. A support worker notices a bruise on the resident’s hand during *1/1
morning care. The support worker can share this information with which
of the following people?
The client’s family
Co-workers
The nurse
Visitors
10. Which of the following statements best describes the Canadian *1/1
Charter of Rights and Freedoms?
It is part of the provincial constitution.
It applies only to provincial law.
It lists the basic rights and freedoms of older persons only.
It lists the basic rights and freedoms of all Canadians.
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13. Ms. Woloshyn has a newly diagnosed illness. Which of the following *1/1
responses to her diagnosis is one that is commonly experienced by
people who have just found out they are ill or disabled?
Anger
Demanding behaviour
Self-centred behaviour
Withdrawal
14. Optimal health, or wellness, is the achievement of the best health *1/1
possible in all five dimensions of one’s life. Which of the following best
describes what is required to achieve this state?
Seeking medical attention when needed, eating a nutritious diet, and ensuring a
good night’s sleep
Following Erikson’s stages of psychological development
Following Maslow’s hierarchy of needs
Having a holistic approach to health care that focuses not only on a client’s
physical health but also on their psychological well-being and emotional health.
In other words, a balance of body, mind, and spirit.
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17. Raj is spiritually healthy. Which of the following statements best *1/1
describes him?
He feels that his life has meaning.
He belongs to a religious group.
He attends religious worship regularly.
He prays every day.
18. Sundeep is cognitively healthy. Which of the following statements *1/1
best describes him?
He has an aggressive approach to life.
He has an active but not a creative mind.
He does not show much curiosity.
He is open minded and eager to learn.
19. The Black population in Canada is at higher risk for sickle-cell *1/1
anemia. This is an example of which of the following effects?
The effects of physical environments
The effects of personal health practices and coping skills
The effects of healthy child development
The effects of biology and genetic endowment
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23. A client’s cultural beliefs and practices are different from those of the *1/1
support worker who is caring for him. Which of the following describes
how the support worker works with this client?
Judges the client by the worker’s own standards
Asks to care for other clients or residents
Respects the client’s beliefs
Tells the client about her own personal beliefs
24. Which of the following statements best describes how culture is *1/1
acquired?
Ethnicity is not an influence on culture.
Culture is not passed down from generation to generation.
Culture is not influenced by the age of the client.
A person can belong to more than one culture at a time
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28. Which of the following best defines verbal communication? * 1/1
Spoken words and sign language
Body language and other nonverbal language
An expression of culture, customs, and religion
An expression of client needs
29. Which of the following accurately describes nonverbal *1/1
communication?
Body language, touch, and the use of silence
Paraphrasing, touch, and the use of silence
Focusing, body language, and touch
Physical, social, emotional, cognitive, and spiritual dimensions
30. What are the primary duties and responsibilities of a support worker *1/1
in helping a new resident feel safe and secure?
Listen to the resident’s concerns.
Keep the resident in their room.
Ask direct questions.
Ask visitors to leave the room.
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34. A client keeps asking Shane, a support worker, the same question *1/1
over and over again. Which response by Shane would be appropriate and
respectful?
Be patient and avoid rushing the client.
Say that he has already answered the question.
Point out to the client that he is answering the same question again.
Report the client’s behaviour immediately to the nurse.
35. Which of the following is a useful guideline for effective verbal *1/1
communication?
Shout so that the client can hear you.
Save time by asking several questions at one time.
Speak clearly and slowly.
Always repeat information.
36. What should a support worker remember about the use of slang while *1/1
working with a client?
Slang terms will help the client to feel at home.
Slang terms should be used often because professional jargon may confuse the
client.
Using slang terms is a good way to start a conversation with your client.
It is essential to avoid slang terms and swear words and to use professional
behaviours and body language in the workplace.
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40. A support worker may use which of the following behaviours with a *1/1
client to demonstrate active listening?
Using communication boards
Observing the client’s nonverbal communication
Leaning back with your arms crossed
Using communication barriers
41. A client says, “I’m tired of waiting for my lunch. I want it now!” The *1/1
support worker correctly paraphrases the client’s statement by saying
which of the following?
“Why do you want your lunch now?”
“You want your lunch now.”
“What do you want for lunch?”
“Could you tell me that again, please?”
42. Which one of the following is a closed question? * 1/1
“Would you like your lunch now?”
“Why don’t you want to eat?”
“Can you tell me that again, please?”
“Can you tell me about your family?”
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46. The client interrupts when the support worker is speaking and *1/1
changes the subject. Which of the following would be the best
explanation for this behaviour?
The client is angry.
The client is embarrassed.
The client is uncomfortable with the topic.
The client is bored.
47. Which health care team member is in a position to report daily *1/1
observations about a client?
The support worker
The nurse
The social worker
The physiotherapist
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50. Yuan is about to perform a delegated task. He realizes that there is no *1/1
nurse nearby. To which of the five rights of delegation does this relate?
The right circumstance
The right person
The right supervision and evaluation
The right task
51. An older person living in a long-term care home is a vegetarian. The *1/1
nurse ensures that this person receives a vegetarian meal. What does the
nurse demonstrate with this action?
Compassion
Respect
Empathy
Sympathy
52. Mr. Shah has terminal cancer. How can the support worker show *1/1
empathy?
Feel sorry for him.
Cry in private.
Try to understand his situation.
Try to commiserate with him.
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56. A client is unable to initiate or carry out daily activities such as eating, *1/1
bathing himself, caring for his own personal hygiene, walking alone, or
using the toilet independently. Which of the following words accurately
describes this client?
He is independent
He is dependent
He is interdependent
He is unable to maintain his privacy
57. Sally, a new personal support worker, cannot remember all of the *1/1
steps for correctly using the mechanical lift with clients. Sally decides to
review the instruction manual. This concept is called:
Empathy
Competence
Compassion
Sympathy
58. Which of the following is a characteristic of being self-aware? * 1/1
Working safely
Being nonjudgemental
Being well organized
Being punctual
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