SAWD- WSP ______ , 2023

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San Antonio Water District
Water Safety Plan

Contents
1. Introduction
1.1 Background
1.2 Justification of development of the WSP
1.3 Main risk of the system
1.4 Key reference material for this WSP

2. WSP Team
2.1 History of the team development (optional)
2.2 WSP team members, roles, and responsibilities

3. System Description
3.1 General information of the supplier
3.2 Stakeholders
3.3 Source of water: Catchment and extraction from the source
3.4 Flow diagram
3.5 Treatment process
3.6 Distribution system
3.7 Customer’s practices
3.8 Water quality required
3.9 Delivery Point, Intended users of water and intended uses of the water
3.10 Current delivered-water quality
3.11 Persistent problems

4. Risk Assessments, Hazards Table and Existing Control Measures

4.1 Risk assessment methodology
4.2 Hazard /Risk table and existing controls

5. Improvement plans

6. Operational Monitoring and Corrective Actions of Control Measures

7. Verification Procedure

8. Management Procedure

9. Supporting Programs

10. WSP Review Procedure

11. Incident Response Plans

Annexes

Abbreviation

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 Document History

This page records the changes made to the document since the inception. Every time a revision is made
to the document.

Revision Number and Which sections of the document were revised

Date

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1. Introduction

1.1 Background

Guided by its vision “The San Antonio Water District is a public water utility that endures time,
unfailing and self-reliant in providing quality water to the community.” And its mission, “The
San Antonio Water District is committed to supply safe, adequate, affordable water, and to
provide dependable service.” San Antonio Water District (SAWD) developed its Water
Safety Plan to ensure the safety and acceptability of the drinking water being supplied and
delivered to its consumers and the general public.

Water Safety Plan (WSP) are recent internationally recognized comprehensive risk based
approach to achieving safe water and are considered best practice. WSP’s are the most effective
means of continually obtaining of the safety water drinking supply. They accomplish this through
the use of a risk assessment and management strategy that covers every stage of the water
delivery process, from catchment to customer.

The plan was modeled after the World Health Organization (WHO), which recommends
assessing residual risk to water safety, determining existing and planned management
mechanisms, and developing an improvement plan based on the substantial risks found. In order
to maintain the effectiveness of the water supply system's components and control measures,
SAWD Correct details in operational monitoring of the WSP are also indicated. The verification
method will also attest to the satisfaction of customers and the compliance with water quality
regulations. The aforementioned procedure will also confirm that the WSP is finished and
operating as intended. Because SAWD is an ISO 9001-2015 certified company, we guarantee the
service providers' adherence to safety and quality standards.

1.2 Justification of development of this WSP

The most effective way of consistently assuring the safety of a drinking-water supply is to adopt a
complete risk assessment and risk management methodology that includes all steps in the water
supply from catchment to consumer. In order to ensure appropriate drinking-water supply
practices, the WSP's main goals are to prevent contamination of source water, reduce or eliminate
contamination through treatment operations, and prevent contamination during storage,
distribution, and handling of drinking water.

1.3 Main risks in the system

The main risks for potential water supply contamination were identified by the WSP members
with the assistance of all the employees who have first-hand experience with these incidents,
including seepage, wells situated on low ground, illegal connections, sabotage, power outages,
chlorinator clogging, subpar waterline materials, and damaged distribution lines as a result of
road and drainage canal construction. These employees have first-hand knowledge of these
situations. These employees are the ones that receive consumer complaints on a regular basis and
are assigned to run pump stations and fix leaks in water lines. The district had implemented
control measures to prevent these incidences that might negatively affect the water quality being
supplied by the district in accordance with these identified risks on the water quality. Blank
casing down to 50 mbgl and sanitary grout down to 15 mbgl are used in deep well construction to
prevent seepage of domestic waste and insecticides and/or pesticides from nearby homes and
agricultural lands. When there is a risk of flooding because of bad weather like storms and
typhoons, the water pump is instantly shut off.

Pumping stations are protected with perimeter fences to prevent unwanted access and are
equipped with backup generators to keep running in the event of power shortages or disruptions.
In order to guarantee the quality of the water we provide to consumers, roving pump operators are
assigned to oversee the operations of all pumping stations, and security personnel are strategically
allocated to protect the water facilities. To avoid cross contamination, damaged service lines,
distribution lines, or transmission lines are being repaired right away.

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 To guarantee that the water supply is continuously chlorinated, chlorinators are inspected daily,
and any necessary repairs or replacements of damaged parts or the entire unit are made right
away. To ensure that the District's water supply is free of contaminants, flushing off water lines is
done twice a year, and any main line leaks are repaired before sectional flushing. To guarantee
consistent disinfection of the water supply, sodium hypochlorite solution stocks are regularly
monitored. To verify that the chlorine residual in daily water samples from pumping stations and
consumers' taps is within the permitted range of 0.3 ppm to 1.5 ppm, chlorine tests are conducted.
Any deviations or issues are found quickly and fixed by the concerned personnel. In order to
prevent the deliberate destruction of water lines, coordination with the contractor and backhoe
operator is necessary to keep them aware about the position of existing embedded distribution
pipes.

The WSP team has also developed proposed control measures to reinforce the protection of the
District's high-quality water supply in addition to the existing control measures. Instances of
water contamination brought on by low or no water pressure would all be addressed by the
rehabilitation of water mains to a safer distance from the national highway and the annual
inspection of aged pipes in consumer homes. The issue of safety of the pump station premises and
the prevention of bacterial or microbial pollutants would be resolved by stringent monitoring of
the valve's effectiveness and functioning and the installation of additional chlorinators before the
distribution line.

1.4. Key reference material for this WSP

1. Key general WSP reference used to develop this WSP are:
 Bartram J. Corrales L, Davison A, Deere D, Drury D, Gordon B, Howard G, Rinehold A,
Stevens M.

o Water safety plan manual: step by step risk management for drinking-water
suppliers. World Health Organization. Geneva, 2009. Available at
[Link]

o The seminar kit on Water Safety Plan Concept and Framework and participant
notes for the WSP Training facilitated by LWUA and held at Eurotel Hotel,
Quezon City fro, August 18 to 20 of 2019.
o Monthly Billing Report
o Water Production Monthly Report
o Monthly Bacteriological Test Report
o Annual Physical-Chemical Report
o Monthly Data Sheet
o Monthly Frontline Services Report
o SAWD Citizen Charter
o SAWD QMS Manual (ISO 9001:2015

2. WSP Team

2.1 History of team development

The seminar on Water Safety Plan Concept and Framework which was facilitated by the
Technical Assistance Department of the Local Water Utilities Administration last June 18 to 20,
2019, was attended by Engr. Eduardo B. Solano, Senior Water Quality Inspector, Engr. Jennet S.
Lorenzo, Engineering Division Manager and Engr. Armando H. Bongat, attendees last June 25,
2019 to Mr. Emmanuel C. Catolos, General Manager for the adaptation of the Water Supply Plan
Concept and Framework and the issuance of an Office Order compromising the Water Plan Team
as recommended by the attendees with reference criteria presented in the seminar.

The Office of the General Manager issued an Office Order dated September 5, 2019 to employees
to be a part of the Water Safety Plan (WSP) Team and directing the team to create and develop
Water Safety Plan in reference to the board Resolution No. 2019-151 dated July 22, 2019
approving the adaptation of the Water Safety Plan Concept and Framework.

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 2.2 WSP team members, roles, and responsibilities

Administrative and Financial Division, Commercial Division, Production Division, and Technical
Division consist of the selected WSP Team. To identify and evaluate the dangers and risks that
can endanger the quality of the water being given to concessioners, some of the key employee
participated in workshops, walkthroughs, and training sessions.
Table 2-1 WSP team members:

Name Job Title Organization, Work Role in the WSP Contact

Group, and Team Details
Expertise
Knowledge
Merlinda B. Reyes Senior Accounting 0949- 149-0180
Processor A
Reformador C. Reyes Engineering Assistant 0998- 981-7144
C
Lorida P. Callo Cashier 0919-761-1804
Jerome Michael Y. Water Maintenance 0928-615-9191
Santiago Man A
Ruel Q. Dela Cruz Water Resources 0908-691-7565
Facilities Operator B
Milyn Grace P. Fabelina Accounting Processor 0910-866-3102
A
Johnson M. Lacuesta Water Maintenance
Man C
Liberato T. Dela Cruz Jr. Water Maintenance
Man C
Ryan C. Aninzo Water Maintenance 0968-307-6182
Man C
Lara Mae R. Ando Industrial Relations 0921-268-5119
Management Assistant
Isagani Medalla Sr. Water Resources 0950-781-0748
Facilities Tender B
Abundio Labrador Night Watchman/
Utility Man
Angela Lea Minola Customer Service 0918-9022-150
Assistant C
John Carlo Torres Water Maintenance
Man C
Ariane Domingo Customer Service 0938-817-3583
Assistant D
Allvin Evangelista Maintenance
Lhouiejie L. Reyes Customer Service
assistant C
Harry Lloyd P. Perez General Manager D
Isagani Medalla Jr. Utility 0916-495-0525
Lester C. Evangelista Water Resources 0919-680-4864
Facilities Operator C
Arvin P. Evangelista Clerk Processor C 0928-671-2520
Bernabe Nery Admin Aide 1 0919-821-2111
Concepcion Jr.
Mark Louie Sombres Admin Aide 1
Ballon
Cyndie Albeza Admin Aide 1

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Table 2-1 shows the members of the WSP team with their respective titles, corresponding responsibilities, and
contact details. The members were selected based on the skills below.

Skills needed to complete a WSP Team

1 Technical expertise on operation and maintenance of
a Source
b Storage
c Treatment
d Distribution
2 Provide operational support for the WSP in terms of
a Administrative
b Financing
c Technical
3 Capable of communicating the WSP objectives and outcomes
a Inside the WD
b Outside the WD
4 Understand water quality targets to be met
5 Understand the impact of proposed water quality controls on environment
6 Knows the regulation
7 Familiar with training and awareness programs
8 With authority
9 Other Team
a Resource person
b Coordinator
c Secretariat
d Documentation committee/ staff

ORGANOGRAM

BOARD OF
DIRECTORS

GENERAL
MANAGER

WSP TEAM

TEAM LEADER

SECRETARIAT

TREATMENT
DISTRIBUTION
SOURCE UNIT AND QUALITY SUPPORT UNIT
UNIT
UNIT

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3. System Description

3.1 General information on the supplier

San Antonio is one of the 11 towns, one (1) component town that compromise, the province of
Zambales,103.79 kilometers (64.49 miles) to the East-Southeast (S68°E of Manila. It has fourteen
(14) Barangays. The municipality has a land area of 188.12 square kilometers or 72.63 square
miles which constitutes 5.18% of Zambales's total area. he municipal center of San Antonio is
situated at approximately 14° 57' North, 120° 5' East, in the island of Luzon. Elevation at these
coordinates is estimated at 17.0 meters or 55.8 feet above mean sea level.

Province of Zambales

Municipality of San Antonio

The San Antonio Water District was created by virtue by Sanguniang Bayan Resulotion No. 120
dated February 16, 1981under the leadership of Mayor Jose M. Garcia Jr. of the Municipality of
San Antonio [Link] had the vision to transfer the responsibility of safe and potable water
to the community from the Municipal Government to separate entity, the Water District.

The Water District concept would hasten the improvement of water system thereby giving more
efficient service to the consumers with the financial and engineering assistance of the Local
Water Utilities Administration (LWUA).a Conditional Certificate of ConformanceNO, 152 was
issued by LWUA on May 4, 1981 and the District was among the local utilities benifited by
Presidential Decree (PD) No. 198, otherwise known as the Water Utilities Act of 1973 wherein
the LWUA was established to aid and assist provincial and urban water users through loans,
technical assistance, training, and other forms of assistance.

In 2012, LWUA took the management of the District untimely death of former General Jose M.
Santiago. Interem GM Ricardo Abaño of LWUA implemented programs to improve the growth

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 in service connections, cash position and finacial stability, to ensure stability and to ensure
payment of debt to LWUA through loan arrears restructuring. It was also during this
administration where San Esteban Water System was established and service was extended to
nearby San Narciso, specifically the Philippine Merchant Marine Academy (PMMA). In July
2013, LWUA ended its partial take-over and management was again turned over to the District.

3.2 Stakeholders

Table 3-1 lists the internal and external stakeholders in the San Antonio Water District's water
supply.

The Local Government Unit (LGU) is responsible for establishing sanitation policies. A
successful policy that is worth executing would result from a solid policy based on the primary
issues and concerns of cleanliness. Since LGUs are in charge of citizens' welfare and
development, they have the best and most comprehensive knowledge of how citizens practice,
making them suitable to identify areas of sanitation that require attention.

The LWUA and DOH serves as the regulator that would watch SAWD’s compliance with
PNSDW 2017 parameters. Since they are in charge of the fittings and other materials used for
water service connections, the supplier and contractors are also considered stakeholders. The
durability of materials has a significant impact on how water is distributed; the more durable the
materials, the safer the water supply by preventing bacteria and other microbes from entering the
system. Pigs, chickens, farmers, businesses, petrol stations, retail establishments, and residences
are some of the stakeholders who pollute the water source. They are considered effluent
contributors because of their sanitation practices, rubbish disposal methods, and regular home
tasks that impair the water supply.

The Philippine National Police is expected for the safety of the water pipelines and pump stations
from vandalism and sabotage being the watchdogs of peace and order over the community. The
Department of Works and Highway is a cross concern entity accountable to a number of
construction activities that could harm water mains caused by their road widening projects.
Lastly, DOH accredited laboratory serves as a source of information on the quality of water
supply being produced, treated and delivered to consumers. They are the ones responsible in
conducting bacteriological test, physical and chemical test on the water samples taken from the
water supply of the SAWD.

Table 3- Stakeholders

WSP STAKEHOLDER IDENTIFICATION AND INTERACTION

Interaction Record Of
STAKEHOLDER Mechanism³ Interactions

Name Relationship to Point of Issues with

Drinking Contact from Drinking
Water Supply Water Utility/ Water
Issues WSP Team Supply
and
Stakeholder ²
Local Water Regulator E-LWUA Mgt Compliance to E-Reporting Monthly Data
Utilities Advisor Water Supply of water Sheet
quality
Department of Regulator P- Municipal Compliance to P- Quarterly Report
Health Doctor water quality Meeting
standards
Municipal Source of E-Sanitary Chemical, P-Quarterly Water Quality
Sanitation information/ Officer microbial, Meeting Report
Office monitoring contamination
entity from improper
wastes
Local Source of P- Municipal Compliance to P-Quarterly Minutes of
Government information on Administrator water quality Meeting meetings/
Unit reported standards, Reports
diseases, illness, diseases,

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 outbreaks in illness brought
relation to water by
quality contaminants
in water
Farmers’ Source of P- President of Pesticides P-Meeting Water Sampling
Cooperative Contamination Cooperative seeps in Result Report
ground water
Gasoline Source of P-Owner / PCO Chemical P-Meeting Water Sampling
Stations Contamination seeps in Result Report
ground water
Materials/ Supplier of E- Sales Substandard E-invoking of Water Sampling
Goods Provider chemical Representative or poor quality warranties Result Report
materials, of materials,
findings chemicals,
fittings
Zameco Source of power E-Zameco Power E- Reports
supply hotline interruption Coordination
LLDA/DENR Regulator P- Monitoring Compliance to P- Reports
Section water quality Coordination
standards
BFP / GSO Source of P-Supervisors Handling and P- Reports
Contamination distribution of Coordination /
handling Water Meeting
PNP –San Police Authority P- Chief of Illegal P-Intervention Reports
Antonio/ Brgy. Police / Brgy. withdrawal. on reported
Officials Chairman Water meter cases
and sabotage
or theft
Department of Cross Concern P- Municipal Damage on E- Reports
public works Authority Engineer waterlines. Coordination
and Highways Installation/ Meeting with
Relocation of Engineering
waterlines personnel
Outsource Contractor P- Owner / Damage on E- Reports
Service Project waterlines Coordination
Provider Engineer Meeting with
contractors
Notes: E- Exists
P- Proposed
3.3 Source of water: Catchment and extraction from source
The primary source of SAWD water supply is groundwater. Eight (8) strategically placed pump
stations by SAWD provide water to the majority of San Antonio residents. There are two water
systems in SAWD. System of Interconnection, San Esteban and Angeles Water System.
In Brgy, Burgos, there is one (1) deepwell 120 feet deep and one (1) Shalow well 60 feet deep.
Brgy has one (1) deep well. Antipolo. Likewise, in Brgy. A 35-foot, one-horsepower deep well in
East Dirita and a 40-foot, two-horsepower deep well. At Brgy. One 2-hp, 40-foot deep well at San
Miguel. Santiago 40-foot shallow well, 7.5 horsepower. Mabanban Falls with a 6-inch discharge
pipe for the chlorinator

3.4 Flow Diagram

The schematic diagram and process phase flow diagram are shown in Figures 3-1 and 3-2.
Additionally, it represents the district's pumping station, reservoirs, transmission, and distribution
lines. Additionally, each process step's accountable units are included. For a deeper knowledge of
the procedure involved in producing water supply, descriptions of the symbols used in the process
flow diagram are provided.

Figure 3-1 Schematic Diagram

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Figure 3-2 Process Step Flow Diagram

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 PROCESS FLOW DIAGRAM

Process Step Symbol Description Responsible Unit

3.5 Treatment Processes

Following treatment with liquid chlorine, the water from pump stations is immediately pumped to
the distribution lines for consumption by our customers. The District closely adheres to a standard
amount of chlorine for every liter of water pumped. The amount of residual chlorine in the water
that is consumed should be at least ___ppm (mg/L), with a pH of ____ and turbidity of less than
____NTU. A turbidity meter, pH meter, and chlorine comparator are being used to measure this.
The water supply must also be free of the indicator organism (E. coli), have no unpleasant color,
odor, or taste, and be chemically compliant with PNSDW2017 standards. While the
microbiological quality of water samples is routinely checked on a monthly basis by a DOH
approved laboratory, the chlorine content of the water supply is monitored daily at the water
source and at the distribution line for users.

3.6 Distribution System

A piped water system is made up of pipes, valves, fire hydrants, elevated tanks/reservoirs, and
service connections. The pipes that are used come in a variety of diameters. It depends on the
population being served; the bigger the population, the larger the pipes need be, and vice versa for
smaller populations.

3.7 Customer’s practices

Some of the water pipes being connected to the customers have been submerged in
canals and other filthy parts of their homes, such as the kitchen and laundry rooms. Other users
purchased substandard materials because of their budgetary constraints, which was out of the
District's control. This explains why consumers' choice of low-quality supplies results in the
majority of leaks reported to the office. The District has been informing and educating consumers
about the need for high-quality products, yet some of them continue to use low-quality materials.

3.8
3.9 Water quality required

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 The water quality required were based on the latest drinking water quality standards issued by the
DOH, the Philippine National Standards for Drinking Water (PNSDW) 2017.

Table 3-2 Microbiological Quality of Drinking Water

Parameter Standards Value Point of Minimum

Compliance Frequency of
Sampling
1. Total Coliform

2. Thermotolerant
Coliform/ E. coli
3. Heterotopic Plate
Count

Table 3-3 Parameters on Physical and Chemical Quality foe Acceptability Aspects of Drinking
Water

Physical and Chemical Quality of Drinking Water

Parameters PNSDW 2017 Maximum Sampling Location

1. Taste
2. Odor
3. Color
4. Turbidity
5. pH
6. Total Dissolve Solid
7. Total Hardness
8. Arsenic
9. Cadmium
10. Chloride
11. Lead
12. Nitrate
13. Sodium
14. Sulfate
15. Aluminum
16. Copper
17. Hydrogen Sulfide
18. Iron
19. Manganese
20. Zinc
21. Residual Chlorine

3.9 Delivery Point, Intended users of water and Intended use of water

Residential, business, and governmental facilities are served by the district. Within the SAWD service
area, these include homes, storage facilities, hospitals, schools, apartment buildings, restaurants, and
other commercial buildings. While the government classified consumers use water in government
facilities like municipal halls, barangay halls, daycare centers, clinics, public schools, and other
facilities owned by the government and intended for serving the public in general, residential
consumers use water for their daily household tasks. Furthermore, businesses that use water for their
activities. Depending on the type of business they own, commercial consumers are divided into four
groups.

3.10 Quality of Water Delivered

Water supplied by SAWD is of a standard that complies with PNSDW 2017. The Engineering
Division conducts scheduled endpoint flushing to preserve its quality. However, the District occasionally
receives complaints of odorous and murky water. When these complaints are confirmed, an urgent
cleaning of the water lines and testing for chlorine residue are done. This is because disrupted water lines
occur during road construction, repairs, installation, and other associated activities. The Commercial

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 Division and Technical Division each make a report after that. The aforementioned report would then be
filed and noted for the WSP team's use as a guide and foundation for amendments.

3.11 Persistent Problems

The District receives roughly a complaints, inquiries, and requests regarding the services it provides on
a monthly basis. The majority of these are consumer leak repairs before the lines and the meter stand
pipes. When leaks are discovered inside the customer's home, the owner is notified right away and
offered assistance for a prompt repair. As a result, the District believes that it is responsible for fixing
any and all leaks due to the amount of water wasted as well as the danger they may present to the
security of the water supply if left unattended. Leaks, no matter how minor or uncomplicated they may
seem, are diligently repaired by the District as part of its duty for the preservation and mitigation of
pure water.

The Commercial and Technical Divisions constantly keep an eye on the quality of the water produced
and delivered to ensure that it is safe, clean, and potable, taking into account that every consumer
demands a quality water supply for their consumption.

4. Risk Assessments, Hazards Table and Existing Control Measures

4.1 Risk Assessment Methodology

Type, severity, and frequency of occurrence are used to categorize the risks, hazards, and current
control mechanisms in the District. For the purpose of determining the appropriate control
measure, potential biological, physical, and chemical risks related to each step in the production
of drinking water supply that may have an impact on the water's safety are identified. These
dangers put the district's water distribution system in danger. Septic system leakage of bacteria,
viruses, household chemicals, and other contaminants, deterioration of deepwell casing and
screes, and contaminants from other sources include, but are not limited to, the generator set and
service vehicle.

Turbidity or the entry of microbial pathogens into the water source may result from wells situated
in low areas that are susceptible to flooding. Low or no water pressure along the lines is caused
by power outages. raising the possibility of germs and other microorganisms entering the water
line or holes, which is a dangerous event that requires immediate attention.

Depending on how severe the act of sabotage or vandalism was, it may indicate varying levels of
threat. Vandalism, sabotage, or even just throwing rocks at pump stations could have minimal
effects on water quality. These actions are merely considered physical risks and are given little
attention. While chemical and microbiological dangers to the pump station and water supply in
general constitute a severe concern due to vandalism/sabotage of incursion.

Because of the risks it causes to the quality of the water supply, periodic treatment failure due to
chlorinator blockage (nozzles are clogged every month) is one form of hazard that requires high
priority. Additionally, illegal cleaning of water storage facilities such as painting, scraping, algae
removal, and disinfection; water lines burst due to road improvement whenever other
Government agencies conduct road widening and other projects; and leaking gate valves and
other water system appurtenances are other possible sources of water contamination.

To effectively manage these occurrences for the safety of the district's water supply, these risks
are assessed, analyzed, and classified based on their seriousness and priority.

4.2 Hazard / Risk table and existing controls

Water source, catchment, treatment, distribution network and customer premises are the
stations where hazards are most likely to occur. Below is a Severity Rating of WSP
Hazards.

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 Table 4.1 Hazard Classification

Hazards Consequences Severity Rating

Microbial May cause mortality; should have severity rating 5

With health significance (toxic); should have very high 4

severity
Chemical
With rating but lower than microbial no health significance 3
(non-toxic); but will make water objectionable

Will make water objectionable and lead to its non-use

Physical (e.g., turbidity) 2

1
May make water objectionable but may not lead to its non-
use

Priority Priority Risk Score Action Level

Level Type
1 High 15-25 The risk requires immediate control
measures

2 Moderate 6-14 The risk requires determination of

additional control measure

3 Low 1-5 Risk should be documented and

requires revisiting in the future

Table 4.2 Risk Prioritization

Table 4.3 demonstrates how the suggested control measures would be added to the current
control measures. This is done in an effort to make it even more probable that risks won't appear
at the stations where they are known to be most likely to occur. New methods, new equipment,
and more intense monitoring, evaluation, and record-keeping of the district's operations are all
part of the suggested control measures. The absence of record keeping from the current control
measures represents a significant shift in how the district operates. A thorough study of the
current situation will be based on the timely filing and recording of events and occurrences.

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 Page | 16
Raw Risk Residual
Risk
Proposed Control Measure
Likelihood

Likelihood
Severity

Score

Score
Priority

Priority

PCM Ref
Risk Ref

Hazard

Process Step Hazardous event Existing Control Measure

(source of hazard)
Seepage of leachate Wells have sanitary grout down to 50 The WQ findings indicate no Inspect the septic tank vault being

PCMO1
from septic tanks of mbl and blank casing down to 60 offensive odor, and the built next to the pumping station.
S1 Deep well nearby houses near M 2 5 10 M mbl. Pump capacity has been microbiological test results are 2 10 M
reduced to minimize pollutant unfavorable.
Source well sources
ingress.
P 2 2 4 L A higher well/pump head base was The permissible levels for turbidity 1 2 L
installed. Pump functioning restarts and residual chlorine have been
C 2 4 8 M until flooding, natural disasters, or met. 1 4 L
S2 Deep well
unforeseen events have passed.
Source
M 3 5 15 H 1 5 L
M 2 3 6 M Build a fence around the perimeter of Fence functions as a barrier or 1 3 L
pump stations and designate a 24- deterrent to trespassers and other
S3 Deep well C 2 3 6 M hour on-duty operator. people with bad intentions. 1 3 L
Source
P 2 3 6 M 1 3 L
M 2 3 6 M Shorten the length of water outages 1 3 L
shifting within 30 minutes from main and keep the distribution line's line
S4 Deep well P 2 3 6 M power to a backup generator pressure positive. 1 3 L
Source

RISKS
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Raw Risk Residual
Risk

PCM Ref
Risk Ref

Hazard

Proposed Control Measure

Likelihood
Severity

Score

Score
Priority

Priority
Likelihood
Process Step Hazardous event Existing Control Measure
(source of hazard)
Under dosing of Wells have sanitary grout down to 50 The WQ findings indicate no

PCMO1
chlorine due to mbl and blank casing down to 60 mbl. offensive odor, and the 1 5 L
T1 Treatment equipment failure M 3 5 15 M Pump capacity has been reduced to microbiological test results are
minimize pollutant ingress. unfavorable.
Over dossing of A higher well/pump head base was The permissible levels for turbidity 1 4 L
chlorine due installed. Pump functioning restarts and residual chlorine have been met.
T2 Treatment decrease in water C 2 4 8 M until flooding, natural disasters, or
unforeseen events have passed.
flow rate
Microbiological Build a fence around the perimeter of Fence functions as a barrier or 1 5 L
contamination due pump stations and designate a 24- deterrent to trespassers and other
T3 Treatment to under dosing of M 3 5 15 H hour on-duty operator. people with bad intentions.
chlorine during
water flow rate.
No disinfection due Shorten the length of water outages 1 5 L
to empty chlorine M 3 5 15 H shifting within 30 minutes from main and keep the distribution line's line
T4 Treatment solution tank. power to a backup generator pressure positive.
P 2 3 6 M Isolate the storage tank by turning The turbidity was measured, and the 1 3 L
off the water flow from the source chlorine residual result was within
Reservoir Accumulation of and cleaning and disinfecting the the permitted range.
M 2 5 10 M 1 5 L
Silt reservoir or tank.
R2 Reservoir Vandalism / P 2 3 6 M built a fence around the property's Fence serves as a barrier or deterrent 2 3 L
Sabotage perimeter and assigned security to intruders and other people with ill
personnel to be on duty 24/7 intentions.
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D1 Distribution Specified areas and times of the P 2 4 8 M Flushing along a sectional line. Despite the chlorine residual result 2 8 M Determine the source and
day with turbidity. Turbidity in the impacted area is being within the permitted level, adopt a program to maintain a

PCM02
being monitored. there are some instances of water permitted level of sediment
from the tap becoming discolored. buildup.
D2 Distribution Backflow could occur as a result P 2 3 6 M Coordination with the contractor The contractor will be aware of the 1 3 L
of contaminants entering the and backhoe driver to notify them precise location of the distribution
system through unauthorized of the position of the embedded pipes by using the built distribution
service line connections. C 2 3 6 M distribution pipes that are already plan. Reduce the likelihood of 1 3 L
there. A maintenance team on water supplies becoming
standby is sent to fix the water contaminated. The results for the
M 2 5 10 M pipes right away. Flushing of the chlorine residual and turbidity are 1 5 L
lines has been done. acceptable
D3 Distribution Turbidity at particular locations P 2 3 6 M SAWD plumbers inspect and Reduced consumer complaints 1 3 L
and times of the day; observed repair as an immediate response. were the result of fewer distribution
reduction in chlorine residual. line leaks. The chlorine residual
M 2 5 10 M result obtained is within the 1 5 L
permitted range.
D4 Distribution Contaminants entering the system P 2 3 6 M Water lines inspections. The levels of turbidity and residual 1 3 L
as a result of backflow caused by Installation of checked valves. chlorine are acceptable.
service lines connected illegally. Monitoring of residual chlorine
M 2 5 10 M level. 1 5 L
CP1 Customer Decrease in chlorine residual P 2 3 6 M Sectional flushing. The amount of chlorine residual 2 6 M Determine the source of the
Premises noticed; turbidity at particular Monitoring of residual chlorine in that was obtained was within the sediments and adopt a

PCM02
locations and times of the day. the affected area. permitted range, however program to maintain a
M 2 5 10 M occasionally tap water will be 2 10 M permitted level of sediment
tinted. buildup.
CP2 Customer Contamination entry caused by P 2 3 6 M Immediate inspection and Turbidity and residual chlorine 1 3 L
Premises ruptured and/or damaged water temporary water supply levels are within allowable limits.
lines in the consumer's in-home interruption while the repair is
connections. M 2 5 10 M being conducted. 1 5 L
CP3 Customer Pressure drop from the nearby P 2 3 6 M Water service will be temporarily Prevents concerns from adjacent 1 3 L
Premises customer water connection disconnected until the consumers about low pressure and water
brought on by the contamination make corrections that are required. contamination.
intrusion caused by the illegal
booster pump installation. M 2 3 6 M 1 3 L
 4.3 Prioritized Hazardous Events

Table 4.4 shows the hazardous events that require priority attention despite the current
management measures we are using. To further minimize their negative effects on the quality of
our water supplies, the potentially hazardous events related to the water source, treatment,
distribution, and client premises must be monitored.

PRIORITIZED EVENTS

Hazard
Process Hazardous Event Residual Risk

PCM
Risk

Step ( source of hazards) Proposed Control Measure

Ref

Ref
Priority
Score
Severity

Likelihoo

S1 Deep Well Seepage of leachate from M 5 2 10 M Inspect the construction of Septic

PCM01
Source septic tank of nearby vault/tank adjacent to the pumping
houses near well sources station

Identify source and adopt a

D1 Distributio Turbidity at specific P 3 2 6 M program to maintain an allowable
n locations and time of the amount of sediment- build-up
day.

Turbidity at specific Identify source of sediments and

CP Customer locations and time of the P 3 2 6 M adopt a program to maintain an
1 Premises day; decrease chlorine allowable amount of sediment-
residual observed. build-up.

M 5 1 5 M

5. Improvement Plans
Improvement plans were created for those classified as high risks based on hazard assessment in
order to eliminate or control the risk. The WSP Team's improvement plan is displayed in tables
1-16 to 1-17. If earlier WSP steps revealed that the present controls are ineffective or
nonexistent, an improvement plan is required. This strategy, which includes short-, medium, and
long-term goals, will be carried out in accordance with the severity of the risks and the resources
that are available.

Table 5.1 Improvement Plans

IMPROVEMENT PLANS
Action Arising from Identified specific Accountabilit Cost/ Status
(Proposed ( Hazardous improvement plan y Finding
PCM

Control Event) (responsible Source

Measure) Person)
Evaluate the Seepage of Coordination with Commercial O&M For
septic tank or leachate from the LGU Division Budget Implementatio
vault structure septic tanks of engineering office Personnel n
from nearby houses and the sanitary
surrounding near well office for strict
PCM01

homes close to resources implementation of

the water the septic vault/tank
supply. construction in line
with the Clean
Water Act and the
Sanitation Code.

Page | 20
 1. Regular and Commercial O&M For
periodic well Division Budget Implementatio
reconstruction as n
To maintain a Turbidity at part of a
permitted level specific maintenance
of silt buildup, locations and program.
determine the time of the 2. System pressure Commercial O&M For
source and day; Decrease and flow and Technical Budget Implementatio
PCM02

implement a in chlorine management to Division n

program. residual limit the occurrence
observed. and location of low
pressure and flow.
3. Blower off in a Technical O&M
strategic area for Division Budget For
more effective and Implementatio
cost-effective n
flushing.

6. Operational Monitoring and Corrective Actions of Control

Measures

This section includes elements required for the proposed control measures to be implemented.
The proposed measure is identified and stated first, followed by the location and date of
occurrence. Together with the process for executing through with implementing the proposed
legislation. Finally, the section identifies the implementer.

Table 6.1 Monitoring of Hazardous Events

OPERATIONAL MONITORING PLAN

Risk Ref

Process Critical What Where When How Who Corrective

Step/ Limit Action
Control
Measure
S1 Deepwell 60mbgl Well Well Site As Visual Technical Notify the
construction blank casing Scheduled Inspection personnel dealer to
is strictly casing; 15 and rectify
monitored. sanitary grouting
grouting

S2 The pump's Flood Flood Pump Rainy Visual WRFO Stop

operation is level level house weather inspection operation;
stopping. 0.30m Initiate
below investigation
well head

S3 Installation Damaged Perimeter Pump Weekly Visual Technical Emergency

of perimeter Fence fence house inspection personnel repair
fence

S4 Shifting to Within 30 Generator Pump Power As WRFO Continue

standby minutes house interruption monitored flushing as
generator required.

Page | 21
T1 Cleaning of Less than Residual Once Chlorine WRFO Adjust
injection 1ppm meter dosage;
lines and Pump Report to
nozzles is house supervisor
done every
three weeks, Negative [Link] Once Lab Accredited Stop
along with Analysis lab operation;
rapid initiate
metering investigation
pump repair.

T2 Continual Not more Residual Pump Daily Trial WRFO Notify

assessment of than house Testing Production
chlorine 1.5ppm Unit on
residual. adjustment to
Reduced meet the
stroke rate required
per minute at meter.
strong water
flow.
T3 Daily Notify
monitoring as Not less Residual Pump Daily Trial WRFO Production
well as than house testing Unit on
residual 1ppm adjustment to
chlorine. meet the
Increasing required
stroke rate meter
per minute
with strong
flow.

T4 Regular ¼ tank Chlorine Chlorine Daily Visual WRFO Continue

inspection level solution Room Inspection chlorinating
and as necessary;
monitoring of start an
the chlorine investigation
level in the and take
chlorine appropriate
solution tank action.
in line with
the metering
pump's stroke
duration per
minute.

R1 Isolate the 5NTU;not Turbidity; Reservoir Weekly Trial SWQI; Notify

storage tank less than residual outlet testing Engineering Production
by shutting 0.5ppm Personnel on
off the water adjustment to
flow from the meet
source and required
proceed with level.
the
reservoir/tank
cleaning and
disinfection.

R2 Constructed a Damaged Perimeter Reservoir Weekly Visual Engineering Emergency

fence around fence fence site inspection Personnel repair
the property
and hired 24-
hour security.

D1 Area-based Not more Turbidity Fire Every 6 Trial Engineering Continue

line flushing. than 5 hydrant / months testing Personnel flushing as
Monitoring NTU Blow offs required;
of the initiate
affected investigation
area's and act
turbidity and accordingly.
residual
chlorine.

Page | 22
D2 Standby 5NRU; Turbidity; Fire Within 24 Trial SWQI; Continue
maintenance Not less Residual hydrant / hours testing Engineering flushing as
personnel are than Blow offs Personnel required;
assigned to 0.5ppm initiate
immediately investigation
fix damaged and act
water lines. accordingly
Flushing of
the lines is
done.

D3 Maintenance 5NRU; Within 24 Trial SWQI; Continue

personnel Not less hours testing Engineering flushing as
will conduct than Personnel required;
a rapid 0.5ppm initiate
inspection investigation
and repair. and act
accordingly

D4 Water lines 5NRU; Turbidity; Meter Within 24 Trial SWQI; Continue

are being Not less residual stand pipe hours testing Engineering flushing as
inspected. than Personnel required;
The installing 0.5ppm initiate
and setting investigation
up of check and act
valves. accordingly
Monitoring
the level of
residual
chlorine.
CP1 Area-based 5NRU; Turbidity; Customers Within 24 Trial SWQI; Continue
line flushing. Not less residual stand pipe hours testing Engineering flushing as
Monitoring than Personnel required;
of the 0.5ppm initiate
affected investigation
customers' and act
residual accordingly.
chlorine.
CP2 Immediate Low Pressure Customers Within 24 Visual Engineering Continue
inspection pressure and flow stand pipe hours inspection Personnel flushing as
and brief and required;
water supply pressure initiate
interruption testing investigation
while the and act
repair is accordingly
being made
CP3 Water service Low Pressure Customers Within 24 Visual Engineering Temporary
is pressure and flow stand pipe hours inspection Personnel closure at
immediately service
cut off until connection.
the
consumers
make the
necessary
corrections.

Page | 23
7. Verification Procedure
Table 7.1 outlines the procedures for verifying occurrences that have positive outcomes and have an
impact on the supply of potable water. The verification activity, location, type, frequency of occurrence,
analyst, and recipient of the verification process are all listed in the table. The verification process is
divided into three stages: quality, record auditing, and customer satisfaction. Each of these parts has
indicators with corresponding protocols that arise whenever these indicators appear.

Table 7.1 Verification Monitoring Programme

VERIFICATION MONITORING PROGRAM

Verification Location of Type of Frequency of Analyst Recipient of Action on 3rd Party
Activity Activity Activity Activity Analysis unusual/ Recipient
Result falling of Results
Result
WATER QUALITY
Chlorine The water source Sampling Daily SWQI PDM, WSP Protocol for LWUA,
Residual, and consumer Team, Chlorine DOH
Turbidity, pH taps were chosen TDM, OGM Residual
at random as part Testing
of the sampling
plan.
.
Total coliform, Randomly Protocol for LWUA,
[Link], choosing Sampling Monthly DOH PDM, WSP Water DOH
Heterotopic consumer taps in Accredited Team, TDM, Quality
plate count accordance with lab OGM Testing
the sample plan.

The water source Protocol for LWUA,

Taste and Odor and consumer Sampling Yearly DOH PDM, WSP Water DOH
taps were Accredited Team, TDM, Quality
randomly chosen lab OGM Testing
in accordance
with the sampling
plans
TDS, TH, Protocol for LWUA,
Arsenic, Water DOH
Chloride, Quality
Nitrate, DOH PDM, WSP Testing
Sodium, Water source Sampling Yearly Accredited Team, TDM,
Sulfate, Copper, lab OGM
Iron, Zinc,
Manganese,
Hydrogen
Sulfide

Taps from DOH PDM, WSP Protocol for LWUA,

Cadmium, Lead customers were Sampling Yearly Accredited Team, Water DOH
chosen at random lab TDM, OGM Quality
in accordance Testing
with the sampling
plan.
INTERNAL AUDIT
Verification of Records Records Unscheduled at As TDM Review GM
equipment Custodian Verification least twice a year appointed equipment
calibration by GM? calibration
WSP program
Team
EXTERNAL AUDIT
Verification of Records Records Records CRS CDM GM
existence of an Custodian Verification Verification
establishment/
household
connections

Page | 24
CUSTOMER SATISFACTION
Customer’s Customer Service Survey Monthly CRS CDM, WSP Investigate GM,
feedback Section cause of Concerned
customer Units
dissatisfacti
on/ institute
reforms

8. Management Procedures
Being a government entity, the San Antonio Water District (SAWD) must abide by all laws, rules, and
regulations of the Civil Service Commission (CSC). The promotion of civil service morale, effectiveness,
integrity, responsiveness, progress, and civility is a part of CSC's mandate. The CSC initiated the CSC
ARTA to support the successful implementation of Republic Act No. 9485, also known as the Anti-Red
Tape Act (ARTA) of 2007, in order to fulfill its purpose. CSC personnel conduct ARTA Watch
inspections of agencies' front-line service.
Consumer requests and issues, such as leaks, repairs, low pressures, and other worries about the District's
water supply quality, are all covered in SAWD's frontline services. Consumer reports of odorous and
turbid water are being recorded in order to serve as the basis for future plans, programs of action, and
modifications to the Water Safety Plan (WSP).

EXISTING STANDARD OPERATING PROCEDURES (SOPs)

Document/
Category Sub- SOP Title/ Manual Man User of Remarks
Category Description Reference SOP
Name/
Number and
Location
Normal Condition SOP’s
General Operation of Prod-OP01 WRFO
Task Pumping
Facility
Operations
Water Quality Prod-WQ01, SWQI
Sampling Testing WQ02,WQ03
Procedure and WQ04
New Service Water New service Engineering – WMM
Connections Supply Connection OP01 & OP02
Procedure
Water Water Service Engineering WMM
Quality Maintenance OP04
Service
Request
Water Quality Prod-WQ01, SWQI
Water Testing WQ02,WQ03
Quality procedure and WQ04

Incident Condition of SOP’s

Commercial Water Complaints Com-QP06 CRS
Quality During
Calamities
Commercial Water Notifying Com-QP01 Public Relations
Quality Customers
Production Water Operation of Prod-OP01 SWQI, WRFO
Quality Pumping
Stations
Production Water Operation of Prod-WI07 WRFO
Quality Generator Set
Emergency SOP’s
Production Water Water Quality Prod-WQ01, SWQI
Quality Testing WQ02,WQ03
Procedure and WQ04

PROPOSED STANDARD OPERATING PROCEDURES (SOP’s)

Page | 25
 Category Sub- Proposed SOP Main Person Due Remarks/
Category Title/ Description User Responsible Date Status
Normal Condition SOP’s
Water Water Quality Flushing of WMM EDM Documenting
Supply Distribution Lines actual practices
Emergency SOP’s (Emergency Response Plans)
Water Water Mobile Water Water ADM
Supply Rationing Tanker Delivery Attendant
Water Water Diversion of Water WMM/ EDM &
Supply Rationing Supply WRFO PDM

9. Supporting Programs
Support programs are crucial to ensuring every employee involved in the implementation and
monitoring of the water safety plan has the necessary tools and receives frequent training on
various tasks such equipment calibration, preventative maintenance, and quality control. In order
to address any gaps in staff knowledge or skills, the HRS will identify them and address them
through trainings, seminars, and workshops.
This plan will be put into action to enhance present programs and guarantee that water is
delivered in accordance with Philippine National Standards for Drinking Water to
SAWD's customers

Page | 26
10. WSP Review Procedures

An annual review of this water safety plan is required to assess its effectiveness and determine whether it
needs to be upgraded by adding, removing, or changing certain sections to address new risks that could
have a negative impact on the quality of the water coming from water sources as well as during the
production and distribution of safe water to SAWD consumers.

After the Water Safety Plan is implemented, it must be reviewed on a regular basis to ensure that proper
SUPPORTING PROGRAM PLAN
Program Purpose Activity Person Cost/ Target Date
Responsibl funding
e source

WSP training HRS/ADM O&M

Budget
Training and In order to ensure
awareness that employees of Training on
the company are Hygiene Procedure HRS/AMD O&M
aware of water Budget
safety and about
the implications of Competency
their activities.
Requirements
(Chlorine solution
preparation, water HRS/ADM
sample collection, O&M
maintenance of Budget
chlorinators)

Calibration of PDM O&M

Calibration In order to ensure Turbidity Meter Budget
of that critical limit
Equipment monitoring is
reliable and precise
enough. Calibration of PDM O&M
chlorine dosing Budget
equipment

Preventive Must make sure Strict PDM&ED O&M

Maintenance that all tools and implementation of M Budget
electromechanical scheduled check-
equipment are up, repair and
functionally safe. maintenance of
. tools and
electromechanical
equipment.
Availability To ensure the Procurement of PDM O&M
of Standby prompt restoration needed standby Budget
Pump, of consumers' units.
Motors, interrupted water
Filter Media, supply due to an
Relays and electromechanical
various failure
components
of Motor
Controller
safety measures and processes are followed. Personnel who are technically knowledgeable about the
Water Safety Plan but who are not directly involved in its implementation should conduct periodic audits
on a regular basis.

Page | 27
 REVIEW PLAN
Purpose of Review Schedule Responsible Unit
Changes in the Water Source, Any changes in the water system WSP Team
Catchment, Treatment, and
Distribution
Revised Procedures Any changes made in the office WSP Team
procedures
Staff Management Any changes in workforce WSP Team, HR
Regulating Agencies New Policies Any changes in policies. WSP Team Secretariat

11. Incident Response Plan

The Water Safety Plan must be evaluated by the WSP team at least once every year in order to
make sure that it addresses new risks and concerns regarding water quality. The WSP must be
updated to reflect the changes that were executed during a post-incident review for an operating
procedure revision, a training issue, or a communication problem in order to prevent another
occurrence of the incident and assess the efficacy of the response. The confidence and support of
the staff and stakeholders in the WSP approach will be ensured by an updated water safety plan.

INCIDENT PLAN
Purpose of Review Schedule Responsible Unit
Incident After earthquake event (e.g. WSP Team
Typhoon, Earthquake,
landslide)
Near Miss

Page | 28