4.

Troubleshooting

4. Troubleshooting
4-1. Troubleshooting
„„ Previous Check
1. Check the various cable connections first.
-- Check to see if there is a burnt or damaged cable.
-- Check to see if there is a disconnected or loose cable connection.
-- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the ASSY PCB MAIN Board.

ASSY PCB MAIN

DC VSS-LED PD BD

Power Cable

LVDS Cable

ASSY T CON P
Jog Shuttle / IR
WIFI ASSY SPEAKER P (R/L)

ASSY PCB MAIN Board Assy (CN202)

9 A13V 10 UNDER_DRIVER
7 A13V 8 PWM_DIM
SW_POWER_TO
5 A13V 6
_SMPS
3 A13V 4 GND
1 GND 2 GND

3. Check the power in & output between SMPS (DC VSS-LED PD BD) & ASSY PCB MAIN, ASSY PCB MAIN & Panel, IP &
Panel

4-1
4. Troubleshooting

4-2. How to Check Fault Symptom

Power cord on.

Yes

Cause : There did not supply the

power from SMPS (DC VSS-
Check ‘Stand-By 13V’ LED PD BD).
13V appear at BD210? No
0V to A13V (CN202 #3) Measure : C
 hange 10p power cable
and SMPS (DC VSS-LED
PD BD).

Yes

Set On.

Yes

Check ‘SW_POWER’ more than 3.3V Cause : M

 ain IC(NT14M) did not
Diagnostics appear at B_POWER_EN) No control the SW_Power.
0V to 3.3V↑ (B_POWER_EN) Measure : Change the ASSY PCB MAIN.

Yes

Check ‘Power of main IC(B1.15V)’ appear Cause : There is problem at

at L301 #2 DCDC(IC310)/LDO(IC204).
No
Check ‘Power of DDR IC(B1.5V)’ appear
at BD21 Measure : C
 hange the ASSY PCB MAIN.

Yes

Cause : There is proble at FET(Q201_

Check ‘Power of LVDS (13V)’ NSHP) or Main IC(NT14M)
appear at TP-PANEL_VCC? No did not control the SW_PVCC.
0V to 13V (TP-PANEL_VCC)
Measure : Change the ASSY PCB MAIN.

Yes

Change the LVDS cable ? No Change the Panel.

4-2
 4. Troubleshooting

„„ Location of Parts

ASSY PCB MAIN Board_Front

A C

Detail

CN202 #6
B_POWER_EN
BD210 BD21

A CN202 #3 B

L301 #2

C
PANEL_VCC

4-3
4. Troubleshooting

4-3. Factory Mode Adjustments

4-3-1. Detail Factory Option

NOTE

If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".

„„ UN**J5300AGXZD

Inches 40" 48"

Vendor SDC SDC

PANEL Code BN95-02022A BN95-02024A
Spec. CY-GJ040BGLV1V CY-GJ048BGLV1V
Vendor SEM SEM
SMPS BOARD Code BN44-00703G BN44-00703G
Spec. L48S1_FSM L48S1_FSM
Chassis Ass'y BN91-14207S BN91-14207T
MAIN BOARD
PBA Ass'y BN94-08208S BN94-08208T
Byte Item
0 Factory Reset -

1 Type 40A6AF0VJ 48B6AF0VJ

2 Local set BRA_DTV
3 SW Model UJ5300
4 BOM Model 5300
5 Tuner ISDB-T
6 Ch table NONE

4-4
 4. Troubleshooting

„„ UN**J5300AGXZD

Inches 50" 55"

Vendor SEC AUO

PANEL Code BN95-02026A BN07-01413A
Spec. CY-GJ050BGNV1V GJ055BGA-B1
Vendor HANSOE HANSOE
SMPS BOARD Code BN44-00704E BN44-00704E
Spec. L55S1_FHS L55S1_FHS
Chassis Ass'y BN91-14207X BN91-14207U
MAIN BOARD
PBA Ass'y BN94-08208X BN94-08208U
Byte Item
0 Factory Reset -

1 Type 50D6AF0VJ 55R6AF0VJ

2 Local set BRA_DTV
3 SW Model UJ5300
4 BOM Model 5300
5 Tuner ISDB-T
6 Ch table NONE

4-5
4. Troubleshooting

4-3-2. Entering Factory Mode

o enter ‘Service Mode’ Press the remote -control keys in this sequence :
• If you do not have Factory remote control

Power OFF Info Menu Mute Power ON

• If you have Factory remote control

INFO Factory
• If you don’t have Factory remote control, can’t control some menus.
Option T-N14MJUABC-xxxx.x
T-N14MJDEUS-xxxx
Control
BT Version: ****
Debug E-Manual : NMISDBH-xxxx
EDID SUCCESS
SVC
CALIB : AV/COMP/PC/HDMI/
ADC/WB Option : 32A6AF2V,EA_INDIA,5300,NONE
Advanced
RFS:"NT14M xxxx" K/1 20xx-xx-xx
KERNEL:[Link],/Onboot: xxxx
DTP-DTVTD-xxxx
TCON Version:----

Model: UA32J5300
Wired MAC ----
Wireless MAC ----
WIFI: ATH6KL(xxxx_xxxx)
CO Nf/ W/ M/ D/ H2 PO AO/ S/ N/ SC/
Factory Data Ver:xxx / EERC Version: xxx

SmartControl: ****
DTP-BP-HAL-xxxx
DTP-BP-MW-xxxx
DTP-BP-APP-xxxx-xx-Hijack
POP-PNG-xx-xxxx
Date of purchase:-/-/----

4-6
 4. Troubleshooting

4-3-3. Factory Data

„„ Option
Factory Menu Name Data Range
Factory Reset -
Type 32A6AF0VJ 32A6AF0VJ/32A6AH0SJ/40A6AF0VJ
48B6AF0VJ/55R6AF0VJ

Local Set Local Set Select Local

SW Model UJ5300 UJ4300/UJ5300

BOM Model 5300 4300/5300

TUNER S-TC Not Detected/S_TC/S-T2C/S_TCS2/S_T2CS2

Ch Table NONE

MRT Option
Front Color U-S-C-5K

Lvds Format JEIDA

Language_Arabic WEST ASIA EU/AUSTRAILIA

Region -

PnP Language ENG

WIFI REGION AB A~Z/AA/AB

OTN Support OFF ON/OFF

OTA Support OFF ON/OFF

MediaPlay DLNA …

TTX ON ON/OFF

China HD OFF ON/OFF

NT Conversion OFF ON/OFF

Num of DTV DECODER 0 0~2

Num of AV 1 0~2

Num of COMP 1 0~2

Num of HDMI 2 0~4

Num of SCART 0 0~2

Num of USB Port 2 0~4

Num of USB3.0 0 0~3

Num of RVU 0 0~1

Num Of Display 2 1~2

Num of IPTV 0 0~1

Num of RUI 0 0~1

Num of PVR RECORD 0 0~2

TOOLS Support 1848

LNA Support OFF 0~1

4-7
4. Troubleshooting

Factory Menu Name Data Range

24Px4 Support OFF ON/OFF

BD Wise Support OFF ON/OFF

Data Service Support OFF ON/OFF

JAVA Data Service Support OFF

PVR Support OFF ON/OFF

CI Support OFF ON/OFF

LEDMotionPlus Support ON ON/OFF

Natural Mode Support ON ON/OFF

Relax Mode Support OFF ON/OFF

HDMI/DVI SEL 2 0~4

Select LCD/PDP LCD LCD/PDP

Wall Mount OFF ON/OFF

HV Flip HV Flip OFF/HV Flip/V Flip/H Flip

FRC HV Flip 0 0~1

Light Effect OFF ON/OFF

e-POP Default ON ON/OFF

CAMERA Support OFF ON/OFF

NETWORK Support Int-wifi Not Support/Cable/Ext-Wifi/Int-Wifi/ExtOnly-

Wifi

EcoSensor Support ON ON/OFF

3D Support OFF ON/OFF

BT Support OFF ON/OFF

BT ADDRESS Not Support Not Support

HP LINE LineOut Headphone/LineOut/NONE

Smart Control Support OFF ON/OFF

Motion Recog OFF ON/OFF

Voice Recog OFF ON/OFF

Virtual Remocon Color 1 0~2

Local Dimming Panel OFF ON/OFF

Wifi Vendor QCA NONE/MTK/QCA/BRCM

Capture Recording Support OFF ON/OFF

African Cinema Mode Support OFF ON/OFF

Indian Cinema Mode Support ON ON/OFF

Cricke Score Game Support ON ON/OFF

Engineer option
Type Of PANEL KEY None Horizontal/Vertical/PDPVertical/PDPHorizon/
ONE KEY/None

5 Way Function Key R_BACK L_BOTTOM/R_BOTTOM/L_BACK/R_BACK

Contents Bar OFF ON/OFF

4-8
 4. Troubleshooting

Factory Menu Name Data Range

Cable Modulation …

Standby led on/off OFF ON/OFF

Recognition Support OFF ON/OFF

IF AGC 0 0~10

D AGC 0 0~10

PH BW 0 0~10

FQ BW 0 0~10

PH RATE 0 0~10

PD EN 0 0~10

PEQ Inx 229

WF Scale

WF Type 0 0~7

Num of Network Stream 1 0~1

DP V Size 0 0~1

Backend Device

BT_AUDIO_ON_OFF OFF ON/OFF

Config_AV_PATH

V_HDMI IDENT TYPE 1234

V_HDMI PATH TYPE CABD

V_EDID TYPE LCD_FHD

V_ATV CVBS_PORT_2

V_AV1 AV_COMP_G1

V_AV2 AV_COMP_G2

V_COMP1 ADC_PORT_1

V_COMP2 None

V_PC ADC_PORT_0

V_SCART1_CVBS CVBS_PORT_3

V_SCART1_RGB ADC_PORT_2

V_SCART2_CVBS None

V_SCART2_RGB None

A_ATV SIF

A_DTV DECODER

A_AV1 AUIN0

A_AV2 AUIN1

A_COMP1 AUIN0

A_COMP2 None

A_PC AUIN0

A_SCART1 AUIN1

4-9
4. Troubleshooting

Factory Menu Name Data Range

A_SCART2 None

A_DVI AUIN0

A_HDMI SPDIF

A_Media DECODER

USING_PSI_UPDATE …

ECO Standby OFF

Fast Logo Delay 0 0~20

Num Of PANEL KEY 6 0~20

Panel Detail 0

Panel Init Time 250

Tcon Init Time 460

WRITE MAC Address

„„ Control
Factory Menu Name Data Range
EDID
EDID ON/OFF ON ON/OFF

EDID WRITE ALL Success

EDID WRITE PC …

EDID WRITE HDMI Success

EDID WRITE HDMI1 …

EDID WRITE HDMI2 …

EDID WRITE HDMI3 …

EDID WRITE HDMI4 …

EDID Ver HDMI 1.2

EDID Port NONE

EDID WRITE DVI …

Sub Option
RS-232 Jack UART Debug/UART

Serial Log On/Off OFF ON/OFF

Watchdog ON ON/OFF

FRC Monitoring OFF

Checksum 0x0000

Fast Boot in Production OFF ON/OFF

UART ENABLE OFF ON/OFF

Eeprom Reset

EER Reset 0

4-10
 4. Troubleshooting

Factory Menu Name Data Range

NVR All Clear OFF ON/OFF

ECO IC TYPE MC8121 NONE/CT802FN/NLS1106/MC8121/MC8121_

REV

Info Link Server Type operating operating/development/developing

Info Link Country None

TTX Group UserOSD WestEurope/EastEurope/Russian/Greek/

Turkey/Arabic/Farsian/Arab/Hbrw/UserOSD

Visual Test …

MediaPlay DB …

OPTION_SWU operating operating/development

OTN Server Type OFF ON/OFF

OTN Test Server

SWU Reset OFF ON/OFF

SWU Duration OFF ON/OFF

SWU Fail Test

SWU_Diag_Code

OPTION_NUM

Num of ATV 1

Num of SVIDEO 0

Num of PC 0

Num of DVI 0

Num of OPTICAL Link 1

Num of MEDIA 1

Num of Tuner 1

Num of PVR RECORD 0

RF Remocon Support OFF ON/OFF

CDD mode …

DPMS Support OFF ON/OFF

Num of IPTV CIP 0 0~1

Num of CI 0 0~1

Num of HYBRID TV 0 0~1

T-CON Device

BOARD CONTROL OFF ON/OFF

RM

Server Type Operating operating/development

RTS Mode OFF ON/OFF

PSA

FKP Download1 0

FKP Download2 0

4-11
4. Troubleshooting

Factory Menu Name Data Range

LMK threshold 4

Low threshold 10

High threshold 15

CSB ON ON/OFF

CLB ON ON/OFF

EEPG Enable 0 0~1

Last Screen OFF ON/OFF

App resume OFF ON/OFF

BP PMS Reset 1 0~1

FAnet Thread 5 0~5

ACM_MC OFF ON/OFF

Support Mini Browser ON ON/OFF

Hotkey List Basic_Smart

UNIQUE TRIPLET ON ON/OFF

MBR Flag 1 0~1

Support NonSmart OFF ON/OFF

PDP Option
Pixel Shift Test OFF ON/OFF

Logic SW 0

Panel Temperature 0

LOGIC Waveform Day 0

Logic Check Sum 0

MRT 0

SAPC Timer

APC Speed

HOTEL Option
Hospitality Mode OFF ON/OFF

Power On

Mychannel

Menu OSD

Operation

Music Mode

External Source

Eco Solution

Cloning

Shop Option
Shop Mode OFF ON/OFF

Exhibition Mode OFF ON/OFF

4-12
 4. Troubleshooting

Factory Menu Name Data Range

Asia Option
Unbalance OFF ON/OFF

AF Level adjust 3 0~7

TX Power Level 0 0~3

Mono Last Memory OFF ON/OFF

H Shaking OFF ON/OFF

SOUND
Carrier_Mute OFF ON/OFF

High Devi ON ON/OFF

Speaker Delay Normal 10

SPDIF PCM Gain -9dB

FM M Prescale 48

FM Prescale 0x19h

AM Prescale 0x1Ch

NICAM Prescale 0x1Dh

BTSC Mono Prescale 15

BTSC stereo Prescale 29

BTSC SAP Prescale 43

A2 Ident High Thld 15

A2 Ident Low Thld 4

Pilot Level High Thld 0x13h

Pilot Level Low Thld 0x09h

Carrier2 Amp High Thld 16

Carrier2 Amp Low Thld 14

Carrier2 SNR High THR 32

Carrier2 SNR Low THR 15

Sig Error On 35

Sig Error Off 41

Amp Model TAS5745

Amp Volume 0xc9h

Amp Scale 0x35h

Amp Check Sum 0x0035CB72

Woofer Type 0 0~7

Woofer Volume 0xcbh

Woofer Scale 0x8ah

Woofer Check Sum NONE

Woofer Local Check Sum 0

Speaker EQ ON ON/OFF

4-13
4. Troubleshooting

Factory Menu Name Data Range

PEQ Test Ready Ready/Set1~Set5

Lacal Speaker EQ 0

Local EQ Checksum 0

SRS Tuning Parm 5

Subwoofer Support 0

India Sound ON ON/OFF

AudioDock BT delay 50

Wall Filter Type 0

Bottom Checksum 0

Bottom Local CHeckSum 0

Lipsync lnx 5

Lipsync checkSum OK:0x5560

Lipsync USB Test Ready

Lipsync BT Checksum OK:0x6341

„„ Debug
Factory Menu Name Data Range
Spread Spectrum
LVDS Spread ON

LVDS Period 200K

LVDS Amplitude 1.5

LVDS Strength 4

DDR Spread ON

DDR Period 20K

DDR Amplitude 0.3

HD SSC ON/Off OFF

HD SSC Value 1

LVDS SSC ON/OFF OFF

LVDS Value 0

DDR SSC ON/OFF OFF

DDR SSC Value 1

FRC Vx1 SSC ON/OFF OFF

FRC LVDS SSC ON/OFF OFF

FRC LVDS SSC MRR 10

FRC LVDS SSC MFR 1

FRC Vx1 SSC Period 0

FRC Vx1 SSC Modulation 0

4-14
 4. Troubleshooting

Factory Menu Name Data Range

FRC DDR SSC ON/OFF ON

FRC DDR SSC MRR 15

FRC DDR SSC MFR 1

FRC DDR SSC Period 0

FRC DDR SSC Modulation 0

DDR Margin
A CTRL_OFFSET_0_3 0x0

A CTRL_OFFSET_D 0x0

B CTRL_OFFSET_0_3 0x0

B CTRL_OFFSET_D 0x0

MICOM POWER OFF OFF

RF Mute Time 6ms

CI +1.3 OFF

FRC

Tuner Margin 10

MPEG Margin 100

H.264 Margin 100

CAM Wait Time

TS Clock delay 0

TCON_TEMP_READ 0

TEMP LAST 60

DCC VERSION 0x0000

DCC CHK SEL 0

DCC CHECK LOCAL 0x00

DCC CHECK TOTAL 0x00

MultiACC Checksum 0

IIC Bus Stop OFF

Tuner Status

Cert Option SHOW

RM_BIST_DTV 0

RM_BIST_ATV 0

Voice Debug OFF

„„ SVC
Factory Menu Name Data Range
Self Test
Loop Back

4-15
4. Troubleshooting

Factory Menu Name Data Range

CPU

DDR

FLASH

EEPROM

HDMI Switch IC

USB HUB IC

WIFI

LVDS

T-CON/FRC

PCB Test

MOIP

App Self Test

Device Self Test

Voltage

EcoSensor

BT

EXT Sound Inspection

Woofer Sound Inspection NONE

ATV CH Inspection Failure

DTV CH Inspection

Satellite CH Inspection

UHD OSD TEST

Aging Line Test

Tweeter Sound Inspection NONE

Info
SVC Info 0

LOG(View Log)

ER Count

Panel Display Time 1Hr

Factory Entry Number 3

Factory Execution History

Factory Reset History

Upgrade
T-CON Usb Download

T-CON CheckSum N/A

Logic Usb D/L …

SUBMICOM UPGRADE Ready

BT UPGRADE

4-16
 4. Troubleshooting

Factory Menu Name Data Range

BT FREEPAIRING on

Function Upgrade

FRC3D FW UPGRADE

FRC3D LD UPGRADE

Camera Upgade

Mic Upgrade

CPLD USB Download

JP MICOM UPGRADE

DP MICOM UPGRADE

Jump UPGRADE

IR Blaster Upgrade

IR Blaster delay time 50

CPLD Download

LDC PROFILE UPGRADE

Pic Data USB Update 0

Audio Data USB Update 0

Eco Data USB Upate VER:0x0028

SC ADK Upgrade

SC MBR Upgrade

Reset
App Reset 0

EEPROM Rst 0

SPI Flash Reset Failure

OPTION_HDMI
DVI/HDMI SOUND Auto

HDMI HOT PLUG Disable

HOTPLUG SWITCHING boot

HOTPLUG DURATION 1200ms

CLK TERM DURATION 1200ms

HDMI FLT CNT SIG 100ms

HDMI FLT CNT LOS 100ms

UNSTABLE BAN CNT 5000ms

HDMI ROBIN ON

HDMI Callback OFF

HDMI CTS Thld 8

HDMI CTS Cnt1 1

HDMI EQ Auto

HDMI Write Type Combine

4-17
4. Troubleshooting

Factory Menu Name Data Range

HDMI Switch NONE

DVI SET TIME 300ms

HDMI Sync DE

HDMI 3D DET 0

HOTPLUG OFF HOLD TIME

HDMI Stable Count 1

HDCP UPDATE SPI

SPI VERSION 0

DVB CI
TS Clock delay TC 0

TS Clock delay S 0

CI Control Buf ON ON

TS Clock delay CPU -1

Test Pattern
Pattern Sel OFF

Logic Pattern Sel …

Logic Level Sel …

FRC Pre Test Pattern 0

FRC Post Test Pattern 0

SOC TCON Test Pattern 0

SOC TCON Pattern Level 255

SOC TCON FRC Pattern 0

HDMI WB Pattern OFF

HDMI Pattern Sel 0

Parma Pre Test Pattern 0

Parma Port Test Pattern 0

FRC OSD PRE PATTERN 0

FRC OSD POST PATTERN 0

Other Setting
Delete S/N 0

IPERF stopped

Expert

CAL Data Backup …

CAL Data Restore

ATV IF AGC SPEED 0

App Update LAST POWER

SVC Panel ORIGINAL

S/N

4-18
 4. Troubleshooting

Factory Menu Name Data Range

Serial number 0

Writing S/N 0

„„ ADC/WB
Factory Menu Name Data Range
ADC
AV Calibaration

Comp Calibration

PC Calibration

HDMI Calibration

ADC Result
1st_Y_GH 138

1st_Y_GL 128

1st_Cb_BH

1st_Cb_BL

1st_Cr_RH

1st_Cr_RL

2nd_R_L 133

2nd_G_L 133

2nd_B_L 133

2nd_R_H 70

2nd_G_H 70

2nd_B_H 70

White Balance
R-Offset 128

G-Offset 128

B-Offset 128

R-Gain 143

G-Gain 128

B-Gain 162

WB-W2_R_Offset 128

WB_W2_B_Offset 128

WB_W2_R_Gain 162

WB_W2_B_Gain 103

WB-N_R_Offset 128

WB_W2_N_Offset 128

WB_W2_N_Gain 158

4-19
4. Troubleshooting

Factory Menu Name Data Range

WB_W2_N_Gain 144

MGA
MGA On/Off OFF

R1_Gain 498

G1_Gain 482

B1_Gain 494

R2_Gain 508

G2_Gain 492

B2_Gain 504

R3_Gain 508

G3_Gain 494

B3_Gain 506

R4_Gain 510

G4_Gain 496

B4_Gain 508

R5_Gain 514

G5_Gain 502

B5_Gain 508

R6_Gain 518

G6_Gain 508

B6_Gain 506

R7_Gain 520

G7_Gain 512

B7_Gain 506

R8_Gain 518

G8_Gain 512

B8_Gain 508

R9_Gain 514

G9_Gain 512

B9_Gain 510

R10_Gain 512

G10_Gain 512

B10_Gain 512

„„ Advanced

4-20
 4. Troubleshooting

4-4. White Balance

4-4-1. MGA(Multipoint Grayscale Adjustment)
MGA(Multipoint Grayscale Adjustment)

DEVICES Type
CA-210 32A6AF0VJ

RGB Measurement Panel Inspection Spec.

Levels Code Check Levels Check x(±) y(±) Gamma(±)
10 IRE 0x01 O 10 IRE O 0.020 0.020 0.40
20 IRE 0x02 O 20 IRE O 0.020 0.020 0.40
30 IRE 0x03 X 30 IRE O 0.020 0.020 0.40
40 IRE 0x04 O 40 IRE O 0.020 0.020 0.40
50 IRE 0x05 X 50 IRE O 0.020 0.020 0.40
60 IRE 0x06 X 60 IRE O 0.020 0.020 NA
70 IRE 0x07 O 70 IRE O 0.020 0.020 NA
80 IRE 0x08 X 80 IRE O 0.020 0.020 NA
90 IRE 0x09 X 90 IRE O 0.020 0.020 NA

100 IRE 0x0A O 100 IRE O NA NA NA

Gray Check Adjust Spec(xyL) Adjust Target offset(xyL)

Levels Code Check x(±) y(±) L(±) x(±) y(±) L(±)
10 IRE 0x01 X 0.007 0.007 0.11 0.000 0.000 0.000
20 IRE 0x02 O 0.007 0.007 0.08 0.000 0.000 0.000
30 IRE 0x03 X 0.007 0.007 0.06 0.000 0.000 0.000
40 IRE 0x04 O 0.005 0.005 0.05 0.000 0.000 0.000
50 IRE 0x05 X 0.005 0.005 0.04 0.000 0.000 0.000
60 IRE 0x06 X 0.005 0.005 0.03 0.000 0.000 0.000
70 IRE 0x07 O 0.004 0.004 0.02 0.000 0.000 0.000
80 IRE 0x08 X 0.004 0.004 0.01 0.000 0.000 0.000
90 IRE 0x09 X 0.004 0.004 0.01 0.000 0.000 0.000
100 IRE 0x0A X NA NA NA NA NA NA

4-21
4. Troubleshooting

Target Gamma 2.30 Panel Spec. ±

x y Contrast Gamma 2.20 0.35 20~128
Black
0.231 0.208 300000 x 0.281 0.030 255
Option x y y 0.288 0.030
Target xy
Auto 0.282 0.299 ACC x 255 white 0.015 26~255
ACC y x,y value 0.015
Color Tone Target Spec.
High x y x(±) y(±) 10IRE Gamma target 2.30
COOL 0.280 0.303 RetryCount 6

NORMAL 0.279 0.309 0.004 0.004

WARM2 0.321 0.353
Low x y x(±) y(±)
COOL NA NA
NORMAL NA NA NA NA
WARM2 NA NA

4-22
 4. Troubleshooting

DEVICES Type
CA-310 32A6AF0VJ

RGB Measurement Panel Inspection Spec.

Levels Code Check Levels Check x(±) y(±) Gamma(±)
10 IRE 0x01 O 10 IRE O 0.020 0.020 0.40
20 IRE 0x02 O 20 IRE O 0.020 0.020 0.40
30 IRE 0x03 X 30 IRE O 0.020 0.020 0.40
40 IRE 0x04 O 40 IRE O 0.020 0.020 0.40
50 IRE 0x05 X 50 IRE O 0.020 0.020 0.40
60 IRE 0x06 X 60 IRE O 0.020 0.020 NA
70 IRE 0x07 O 70 IRE O 0.020 0.020 NA
80 IRE 0x08 X 80 IRE O 0.020 0.020 NA
90 IRE 0x09 X 90 IRE O 0.020 0.020 NA

100 IRE 0x0A O 100 IRE O NA NA NA

Gray Check Adjust Spec(xyL) Adjust Target offset(xyL)

Levels Code Check x(±) y(±) L(±) x(±) y(±) L(±)
10 IRE 0x01 X 0.007 0.007 0.11 0.000 0.000 0.000
20 IRE 0x02 O 0.007 0.007 0.08 0.000 0.000 0.000
30 IRE 0x03 X 0.007 0.007 0.06 0.000 0.000 0.000
40 IRE 0x04 O 0.005 0.005 0.05 0.000 0.000 0.000
50 IRE 0x05 X 0.005 0.005 0.04 0.000 0.000 0.000
60 IRE 0x06 X 0.005 0.005 0.03 0.000 0.000 0.000
70 IRE 0x07 O 0.004 0.004 0.02 0.000 0.000 0.000
80 IRE 0x08 X 0.004 0.004 0.01 0.000 0.000 0.000
90 IRE 0x09 X 0.004 0.004 0.01 0.000 0.000 0.000
100 IRE 0x0A X NA NA NA NA NA NA

Target Gamma 2.30 Panel Spec. ±

x y Contrast Gamma 2.20 0.35 20~128
Black
0.231 0.208 300000 x 0.281 0.030 255
Option x y y 0.288 0.030
Target xy
Auto 0.282 0.299 ACC x 255 white 0.015 26~255

Color Tone Target Spec. ACC y x,y value 0.015

High x y x(±) y(±) 10IRE Gamma target 2.30

COOL 0.280 0.292 RetryCount 6
NORMAL 0.279 0.298 0.004 0.004
WARM2 0.321 0.342
Low x y x(±) y(±)
COOL NA NA
NORMAL NA NA NA NA
WARM2 NA NA

4-23
4. Troubleshooting

4-5. Software Upgrade

Software Upgrade can be performed by downloading the. latest firmware from [Link] to a USB memory device.
• Current Version - The software already installed in the TV.
Software is represented as ‘Year/Month/Day_Version’.

4-5-1. How to Check the Software Version

„„ Use the Main Menu
1. Click the "MENU" key in remote controller.
2. Select "Support" menu.
3. Locate the menu cursor "Software Upgrade" menu.
4. Click the "INFO" key.
-- Check the Main SW and Micom version.

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 4. Troubleshooting

„„ Use the Factory Mode

Access the factory mode

Option T-N14MJUABC-xxxx.x
T-N14MJDEUS-xxxx
Control
BT Version: ****
Debug
E-Manual : NMISDBH-xxxx
SVC EDID SUCCESS
ADC/WB CALIB : AV/COMP/PC/HDMI/
Option : 32A6AF2V,EA_INDIA,5300,NONE
Advanced

RFS:"NT14M xxxx" K/1 20xx-xx-xx

KERNEL:[Link],/Onboot: xxxx
DTP-DTVTD-xxxx
TCON Version:----

Model: UA32J5300
Wired MAC ----
Wireless MAC ----
WIFI: ATH6KL(xxxx_xxxx)
CO Nf/ W/ M/ D/ H2 PO AO/ S/ N/ SC/
Factory Data Ver:xxx / EERC Version: xxx

SmartControl: ****
DTP-BP-HAL-xxxx
DTP-BP-MW-xxxx
DTP-BP-APP-xxxx-xx-Hijack
POP-PNG-xx-xxxx
Date of purchase:-/-/----

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4. Troubleshooting

4-5-2. How to Upgade Software and Micom

Insert a USB drive containing the firmware upgrade downloaded from [Link] into the TV. Please be careful not
to disconnect the power or remove the USB drive while upgrades are being applied. The TV will turn off and turn on
automatically after completing the firmware upgrade. Please check the firmware version after the upgrades are complete
(the new version will have a higher number than the older version). When software is upgraded, video and audio
settings you have made will return to their default (factory) settings. We recommend you write down your settings before
beginning firmware update. After update is completed, restore your previous settings.

„„ Main Software Upgrade

1. Store the sw program named "T-N14MJUABC" in USB memory stick.
-- Connect the USB.

2. Click the "MENU" key in Remote Controler.

3. Select "Support" menu.

Locate the menu cursor "Software Update" menu.

4. Locate the menu cursor "Update now" menu.

5. Click the "ENTER" key.

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 4. Troubleshooting

6. Click the "ENTER" key.

-- Wait for upgrade complete.
-- Check the Software Version.

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4. Troubleshooting

4-6. The Dimension of J5300 Models

„„ UN**J5300AG

C
E

J5300
Rear Cover Dimension
40" 48" 50" 55"

A 200 400 400 400

B 200 400 400 400

C 620.9 768.2 823 872.8

D 32 41.5 31.7 92.7

E 194.5 221.7 206.5 235.5

F 115.8 184 222.8 256.7

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